Dodge Ram Complaints

27,062 consumer complaints on file.

#10760114August 29, 2015
STEERING, SUSPENSION
I AM THE ORIGINAL OWNER OF A 2008 DODGE RAM 2500 REGULAR CAB PICKUP AND THE VEHICLE HAS ONLY BEEN SERVICED AT CERTIFIED DODGE DEALERSHIPS. THE VEHICLE CURRENTLY HAS 44900 MILES. I HAVE BROUGHT THE VEHICLE IN 3 TIMES TO HAVE THE FRONT LEFT TIE ROD REPLACED UNDER THE N62 TIE ROD RECALL WITH NO RESOLUTION. THE TIE ROD IS FAILING CONFIRMED BY THE DEALER AND MYSELF, THE VEHICLE IS UNSAFE TO DRIVE, AND THE DEALER AND CHRYSLER REFUSE TO REPLACE THE FAULTY COMPONENT AS THEY ARE SAYING THE RECALL DOES NOT AFFECT MY VEHICLE. DUE TO CHRYSLER AND THE SELLING DEALER NOT KEEPING APPROPRIATE RECORDS OF THE REPAIRS DONE ON THE VEHICLE THEY HAVE INACCURATE RECALL INFORMATION AND ARE REFUSING TO RESOLVE THE PROBLEM, AS THEY ARE STATING THE VEHICLE HAS ORIGINAL OEM EQUIPMENT WHICH IS FALSE. AT 26953 MILES I BROUGHT THE VEHICLE INTO THE ORIGINAL SELLING DEALER VICTORY CHRYSLER IN ROME, NY ON MARCH 22, 2011 DUE TO DRIVABILITY CONCERNS, WANDERING, AND LOOSE FRONT END COMPONENTS PRIOR TO THE DATE THE N62 RECALL ISSUED. NOTED ON THE REPAIR INVOICE FROM THE SELLING DEALER "REPLACED THE TIE ROD END - REPLACE TO PITMAN ARM (B) PARTS NUMBERS 68036940, ARM PART NUMBER 68039930AA, AND ARM STEERING GEAR/PITMAN PART NUMBER 19651001.BER 68039930AA, AND ARM STEERING GEAR/PITMAN PART NUMBER 19651001. APPROXIMATELY 1 YEAR LATER I RECEIVED THE N62 RECALL INDICATING THAT TRUCKS THAT HAD STEERING LINKAGE REPLACED WITH MOPAR SERVICE PARTS AND HAVE BEEN TRYING TO HAVE THE VEHICLES FAULTY REPLACEMENT PART REPAIRED. I CONTACTED VICTORY THE SELLING DEALER AND WAS ADVISED NO PARTS WERE AVAILABLE AND IT WOULD BE AT LEAST 3 WEEKS BEFORE THE VEHICLE COULD BE SERVICED. I WAS ABLE TO GET AN APPOINTMENT AT A ANOTHER RAM DEALER CARBONE DODGE IN YORKVILLE, NY. IT WAS CONFIRMED BY THE DEALER THE TIE ROD NEEDS REPLACEMENT BUT NO REPAIR WAS COMPLETED DUE TO THE RECORDS BEING INACCURATE FROM CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760136August 29, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DIVING THROUGH THE MOUNTAINS ON A VERY DARK NIGHT AND BOTH HEADLIGHTS WENT OUT AT THE SAME TIME. I COULD NOT SEE ANYTHING. THANK GOD MY TAIL LIGHTS AND HAZARD LIGHTS STILL WORKED OR I MAY HAVE HAD SOMEONE RUN INTO THE BACK OF MY CAR. I WAS ALSO FORTUNATE TO HAVE A CAR STOP AND HELP. I FOLLOWED THIS GENTLEMAN THROUGH THE MOUNTAINS USING HIS HEAD LIGHTS AND SIMPLY FOCUSED ON HIS TAIL LIGHT. THE NEXT MORNING, I STARTED MY CAR AND BOTH LIGHTS WERE WORKING AGAIN WITHOUT ANYTHING BEING DONE. NOW I HAVE THE LEFT LIGHT THAT IS NOT WORKING AND SUSPECT THAT IT WILL ALSO COME BACK ON WHENEVER IT WANTS TO. THIS IS AN EXTREME SAFETY ISSUE THAT MAY CAUSE SOME TO RUN OFF OF THE ROAD DUE TO NOT BEING ABLE TO SEE. PLEASE ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760169August 29, 2015
STEERING
WHEN OPERATING THE VEHICLE WHETHER UNDER A LOAD OR NOT, USING SUSTAINED HIGHER RPM'S THE STEERING WHEEL WILL FREEZE UP AND THERE IS ABSOLUTELY NO STEERING AVAILABLE. THIS HAS HAPPENED IN THE MUD PULLING A TRAILER, IN SNOW NAVIGATING A LITTLE HILL AND NOW ON THE INTERSTATE ENTRANCE RAMP! TWICE JUST CHANGING LANES GOING AROUND 30 MPH! THE TWO LITTLE TIMES I KNEW TO LOWER THE RPM'S VERY QUICKLY AND OBSERVED A LOUD POP NOISE WHEN THE STEERING WHEEL LET LOOSE. ON THE ENTRANCE RAMP TO THE INTERSTATE I CAME SO CLOSE TO A CONCRETE WALL BEFORE THE STEERING CAME BACK. I TOOK IT IN TO THE DEALERSHIP AND THEY KEPT IT FOR 3 DAYS. ALL THEY SAID WAS UNABLE TO DUPLICATE. I DUPLICATED IT THE VERY NEXT WEEK. ALONG WITH COLD WEATHER STALLING AT RED LIGHTS. I DO NOT THINK THEY LOOKED AT IT OR TOOK IT SERIOUSLY. THE VEHICLE WHEN IT DID THIS IN THE MUD AND SNOW I AT FIRST THOUGHT IT WAS A ROCK LODGED INTO THE WHEEL BUT THEN LATER REALIZED IT FROZE UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760186August 29, 2015
POWER TRAIN, ENGINE
REAR PINION NUT CAME LOOSE AND DRIVE SHAFT FELL OFF AND TRUCK MADE ABRUPT STOP REAR END LOCKED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759908August 28, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING DOWN A HILL AT 35 MPH, THE VEHICLE STARTED TO SHAKE, PULL TO THE LEFT, AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITHOUT WARNING. THE DRIVER SUSTAINED MULTIPLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD, WHERE THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. MA 10/8 *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10759909August 28, 2015
AIR BAGS
MY SON WAS WORKING WITH THE OWNER OF THE TRUCK IN N.C. TRUCK WENT OFF ROAD HIT TREE BOTH DIED MY SON WAS THROWN OUT OF TRUCK AND LANDED UNDER THE TRUCK. POLICE SAID AIRBAGS DID NOT WORK RIGHT BUT DUE TO FIRE IT WAS SAID TO BE INCONCLUSIVE. THERE WAS ALSO A DOG IN THE BACK SEAT THAT GOT OUT WITH OUT INJURY . THIS IS WHAT LEADS ME TO THINK THE AIRBAGS WERE NOT WORKING IF SO MY SON AND THE OTHER BOY WOULD OF HAD A BETTER CHANCE TO GET OUT OF THE TRUCK BEFORE THE FIRE STARTED. PLEASE LOOK INTO THIS MATTER IT WILL NOT BRING MY SON BACK BUT IT MAY HELP SOMEONE ELSE FROM LOSING A LOVED ONE! LOOKING FORWARD TO A REPLY AND ANY INFO ON THIS MATTER. THANK YOU FOR YOUR TIME. YOUR AFFECTED PARTS AREA WILL NOT ALLOW ME TO LEAVE IN THE PARTS (AIRBAGS) IS THE MAIN ONE. *TR ..UPDATED 10/11/17 *BF 03/28/18*JB *TR *TT
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
2
#10759911August 28, 2015
POWER TRAIN, AIR BAGS
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V796000 (POWER TRAIN) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759976August 28, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2003 DODGE RAM QUAD CAB. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO A DEER AND LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A CORN FIELD. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10759987August 28, 2015
POWER TRAIN
THE VEHICLE IN QUESTION IS A 2008 DODGE RAM 1500 QUAD CAB 4X2 WITH APPROX 81450 MILES. WHILE SERVICING REAR DIFFERENTIAL, FOUND METAL PIECES STUCK TO THE MAGNET AT THE BOTTOM OF THE HOUSING. NO NOTICABLE INDICATIONS OF FAILURE PRIOR TO SERVICE. VEHICLE DELIVERED TO DEALERSHIP SERVICE DEPARTMENT WHO'S SERVICE ADVISOR EXPRESSED THEY DON'T SEE MANY OF THESE FAILURES. IT WAS DISCOVERED DURING INSPECTION OF THE DAMAGE THAT THE "C" CLIPS WHICH HOLD THE LSD IN PLACE HAD FAILED. WHEN THE VEHICLE WAS PICKED UP AFTER REPAIR THE SERVICE TICKET STATED "THIS HAPPENS ALL THE TIME". SERVICE ADVISOR ALSO STATED THAT THE MECHANIC THAT PERFORMED THE REPAIR HAS OVER 30 YEARS EXPERIENCE IN THE REPAIR OF REAR DIFFERENTIALS HOWEVER, I SHOULD EXPECT TO SEE THIS HAPPEN AGAIN. THE REPAIRS WERE COVERED UNDER THE "LIMITED LIFETIME POWERTRAIN WARRANTY".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760037August 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) WAS RECEIVED IN 2014 AND NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760038August 28, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2007 DODGE RAM 2500. WHILE DRIVING AT APPROXIMATELY 45 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE CAUSING THE CONTACT TO SWERVE AND CRASH INTO A LIGHT POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10760058August 28, 2015
POWER TRAIN
ON 2/19/2015, I WAS DRIVING MY 2008 DODGE RAM 1500 SLT AT APPROX 40MPH WHEN LOUD BANG CAME FROM THE REAR OF THE TRUCK, THE TRUCK LURCHES SIDEWAYS AND PROCEEDED TO COME TO A GRINDING HALT. THE TRUCK WOULD NOT MOVE IN EITHER DRIVE OR REVERSE. I THEN HAD THE TRUCK TOWED BACK TO THE DEALER SINCE IT COULD NOT BE DRIVEN. UPON INSPECTION BY THE DEALERSHIP, IT SHOWED THAT THE PINION GEARS WERE DESTROYED AND ALL OF THE METAL SHAVINGS CAUSE THE REST OF THE FAILURE OF THE REAR. THE RESULT WAS THE ENTIRE REAR NEEDED TO BE REBUILT. IT IS VERY DISHEARTENING SINCE CHRYSLER ACKNOWLEDGED THE SAME ISSUE AND RECALL THE FOLLOWING MODEL YEAR OF MY TRUCK (2009) IF THIS CATASTROPHIC FAILURE OF THE REAR HAD HAPPENED WHILE ON THE HIGHWAY OR IN HIGHER VOLUME TRAFFIC, THE SAFETY RESULTS COULD HAVE MUCH WORSE OR DIRE. WITH 63K MILES, A FAILURE LIKE THIS, ESPECIALLY WITH ABSOLUTELY NO WARNING OF IMPENDING FAILURE, SHOULD NEVER HAD HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760048August 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER SIDE TURN SIGNAL LIGHT FAILED TO SIGNAL AND THE DRIVER SIDE BRAKE LIGHT FAILED TO ILLUMINATE. THE FAILURE ONLY OCCURRED WHEN TOWING ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760074August 28, 2015
STEERING
TL* THE CONTACT OWNED A 2008 DODGE RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE BEGAN TO VEER LEFT AND RIGHT UNCONTROLLABLY. THE CONTACT LOST CONTROL OF THE VEHICLE, VEERED OFF THE ROAD, AND CRASHED UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 10/19/2015 *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10759645August 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759651August 27, 2015
AIR BAGS
I RECEIVED MY FIRST RECALL NOTICE IN JANUARY 2015 AND WENT TO WEST HILLS CHRSLER.JEEP.DODGE FOR THE REPAIR AND WAS TOLD IT COULD TAKE UP TO 6 MONTHS TO ORDER THE PART. I RECEIVED 3 ADDITIONAL NOTICES SINCE THEN. I CONTACTED WEST HILLS AGAIN AND WAS TOLD THE WRONG RECALL PART WAS ORDERED AND NOW I HAVE TO WAIT ANOTHER 3 MONTHS. THIS IS GETTING RIDICULOUS. JUST HOW LONG DO I HAVE TO WAIT? CAN ANYONE CONTACT WEST HILLS CHRYSLER-JEEP-DODGE TO GET THIS IMPORTANT SAFETY RECALL RESOLVED FOR MY VEHICLE? THEIR INFORMATION IS: WEST HILLS CHRSYLER JEEP DODGE 900 WEST HILLS BLVD. BREMERTON, WA 98312 (888) 512-4089
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759681August 27, 2015
EQUIPMENT, POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 09V158000 (EQUIPMENT) AND 13V038000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/04/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759730August 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759765August 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/15/2015 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759771August 27, 2015
AIR BAGS, STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 05V462000 (POWER TRAIN), 09E001000 (STEERING), 13V528000 (STEERING), AND 15V313000 (AIR BAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FOUR WHEEL DRIVE WAS ENGAGED AND THE VEHICLE STARTED TO SPIN OUT OF CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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