Dodge Ram Complaints

27,062 consumer complaints on file.

#10786447October 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER WAS CONTACTED AND THEY WERE UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786469October 27, 2015
POWER TRAIN
FRUSTRATED WITH CHRYSLERS RECALL. THEY ARE EITHER DRAGGING THEIR FEET THROUGH THE PROCESS OR THEY ARE INCOMPETENT. AFTER NUMEROUS TIMES OF CONTACTING THEM TO REPAIR REAR AXLE PINION AND THEM NOT HAVING THE PART, I DECIDE TO HAVE THEM BUY BACK MY VEHICLE. EACH TIME I HAVE CALLED THEY GIVE ME DIFFERENT INFORMATION. EACH TIME IT ADDS TWO WEEKS TO THE POINT I CAN TURN THE TRUCK IN FOR A CHECK. IN THE MEANWHILE I AM LEFT TO DRIVE A TRUCK THAT CAN ENDANGER MY 3 YEAR OLD AND NEW BORN. WHEN I CALLED FOR THE THIRD TIME TODAY THEY SAID I HAD TO ACCEPT THE OFFER THEY MADE ME FOR MY VEHICLE. THEN THEY WOULD SEND A LETTER TO ME TO SIGN AND THEN THEY WOULD ASSIGN AN INSPECTOR TO LOOK AT TRUCK. I ASKED WHY WAS THIS NOT TOLD TO ME LAST WEEK WHEN I CALLED. THEY REPLIED WE DIDN'T KNOW THE VALUE OF YOUR TRUCK. I SAID YES YOU DID I PRINTED IT OFF YOUR WEBSITE AND FAX IT TO YOU ON OCTOBER 13, 2015 PER YOUR REQUIREMENTS. THE WHOLE PROCESS HAS BEEN VERY POORLY HANDLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786490October 27, 2015
AIR BAGS
FIVE MONTHS AGO I RECEIVED NOTICE MY 2003 DODGE 2500 PICKUP WAS SUBJECT OF NATIONAL SAFETY RECALL INVOLVING TAKATA PASSENGER SIDE AIRBAG BEING DANGEROUS. TODAY, 10/27/2015 MY LOCAL DEALER REPORTS PARTS ARE STILL NOT AVAILABLE. I CALLED VEHICLE SAFETY HOTLINE 888-327-4236 FOR DIRECTION WHO ADVISES TO CALL CHRYSLER AT 800-992-1997. CHRYSLER ADVISES PARTS STILL NOT AVAILABLE, ETA DEC 2015 OR JAN 2016 AND IF I AM UNEASY ABOUT DRIVING IT, CONTACT LOCAL DEALER TO GET THE AIR BAG DISABLED. 10/27/2015 I CALLED LOCAL DEALER WHO REFUSES TO DISABLE AIR BAG BECAUSE IT IS AGAINST FEDERAL LAW. WHAT SHALL I DO NEXT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786548October 27, 2015
STEERING, SUSPENSION
I WAS DRIVING DOWN I-15 AT APPROXIMATELY 70MPH AND HIT A SMALL BUMP IN THE ROAD. THE FRONT END STARTED BOUNCING UNCONTROLLABLY. HAD TO COMPLETELY STOP IN TRAFFIC, WHICH ALMOST RESULTED IN A BIG ACCIDENT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I WAS IN TRAFFIC ON MONDAY THIS WEEK AS WELL AND THE SAME THING HAPPENED TWICE AT SLOWER SPEEDS AND ON BOTH OF THESE OCCASIONS WAS ALMOST HIT BY AN 18 WHEELER. I AM A FEMALE AND TRYING TO HOLD ON TO THE STEERING WHEEL WHILE IT JERKED VIOLENTLY BACK AND FORTH WAS ALMOST NOT DOABLE. WHEN IS DODGE GOING TO BE HELD RESPONSIBLE FOR MAKING A SAFE TRUCK FOR US TO DRIVE? MY MECHANIC TOLD ME THAT JUST ABOUT ALL OF THESE TRUCKS HAVE THIS SAME ISSUE AND THEY WON'T FIX IT UNLESS IT CRACKS. THIS IS NOT SAFE FOR DRIVERS ANYWHERE. IS IT GOING TO TAKE A SERIOUS ACCIDENT OR DEATH TO GET SOMETHING DONE ABOUT THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785915October 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785923October 26, 2015
POWER TRAIN, SUSPENSION
FCA ONLY OFFERING TRADE IN VALUE ON THERE BYBACK PROGRAM EVEN THOUGH I WAS ASSURED I WOULD GET MINIMUM FAIR MARKET VALUE. I HAVE GOT NOTHING BUT A RUN AROUND SINCE I SENT ALL DOCUMENTS THEY REQUESTED ON OCT.1. NOW THEY HAVE CLOSED MY CLAIM BECAUSE I WONT ACCEPT THEIR FOOLISH OFFER.THE DEALERS ARE COMPLETELY STUPID AS WHAT TO DO AND EITHER LIE OR ACT AS IF THEY KNOW NOTHING ABOUT THE BUYBACK. I HAVE OWNED 4 RAM 1500 TRUCKS AND THIS IS A SLAP IN THE FACE TO ALL CONSUMERS. AT WHAT POINT WILL THESE MANUFACTURES BE HELD RESPONSIBLE? WE SPEND RIDICULOUS MONEY ON VEHICLES ONLY TO FIND THEY ARE WORTHLESS AFTER WE BUY THEM. GOT TO STOP SOON..... [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785946October 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785971October 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785978October 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785989October 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786011October 26, 2015
POWER TRAIN
RECEIVED RECALL P77/HHTSA 14V-796. DEALERSHIP INSPECTED THE TRUCK AND SAYS REAR END REBUILD IS NEEDED. VEHICLE IS OFF-ROAD STATUS AND THEY OFFERED NO ETA ON PARTS NEEDED TO FIX. SEEMS UNACCEPTABLE TO HAVE NO ETA AT ALL. HENDRICK DODGE, CARY NC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806866October 26, 2015
AIR BAGS
2004 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INFLATOR RECALL NOTICE REPAIRS. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786084October 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786073October 26, 2015
UNKNOWN OR OTHER
CHRYSLER BUYBACK PROGRAM ISSUE. THE BUYBACK PROCESS IS TAKING A LONG TIME AND OWNERS OF BUYBACK PROGRAM ELIGIBLE VEHICLES ARE GETTING STUCK WITH LONG WAIT PERIODS BEFORE WE CAN HAVE OUR VEHICLES APPRAISED BY A CHRYSLER DESIGNATED REP (WE CAN'T USE A DEALER TO APPRAISE WE ARE TOLD). THIS FORCES OWNERS TO CONTINUE DRIVING THEIR VEHICLES ADDING COSTLY MILEAGE THAT GREATLY AFFECTS THE KELLY BLUE BOOK (KBB)VALUE. THAT MEANS WHEN IT'S TIME TO TAKE OUR CARS IN FOR APPRAISAL IN THE BUYBACK PROGRAM MANY WEEKS OR MONTHS LATER WE HAVE ACCUMULATED MILEAGE THE CUSTOMER IS DOCKED FOR BECAUSE IT IMPACTS THE KBB VALUES.I'D REQUEST NHTSA APPROACH THE COURT OF JURISDICTION IN THE MATTER AND ,MOVE IT TO FORCE CHRYSLER TO COMPENSATE CUSTOMERS THAT ARE FORCED TO CONTINUE DRIVING THEIR BUYBACK VEHICLES WHILE THE CUSTOMER IS FORCED TO WAIT. FIAT/CHRYSLER HAS BEE PROVIDED ALL THE MATERIALS THEY REQUESTED OF ME AND I STILL HAVE TO WAIT FOR THEM TO CALL ME BACK IN SEVERAL WEEKS TO SCHEDULE AN APPRAISAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786089October 26, 2015
SERVICE BRAKES
THIS TRUCK HAS ONLY APPROXIMATELY 60,000 MILES. I NOTICED THAT MY BRAKES WERE ACTING STRANGELY -- SPONGY AND NOT BRAKING PROPERLY. THEY WERE THE ORIGINAL BRAKES. ON 8/4/2015, I TOOK THE TRUCK INTO A LOCAL DEALERSHIP TO HAVE RECALL WORK DONE FOR AIRBAGS. I RECEIVED A CALL FROM THE DEALERSHIP INDICATING THAT SOMETHING WAS WRONG WITH THE BRAKES AND NEEDED TO BE REPLACED. I AGREED TO THE WORK. WHEN I WENT TO PICK UP THE TRUCK, I WAS ADVISED BY THE SERVICE DEPARTMENT THAT THEY HAD A GREAT DEAL OF DIFFICULTY EVEN PUTTING THE BRAKES BACK TOGETHER AND THAT SOMETHING WAS INSTALLED INCORRECTLY ON MY TRUCK WHEN IT WAS BUILT! SINCE THIS INCIDENT, I SPOKE WITH SOMEONE WHO OWNS THE "SAME" TRUCK AS MINE -- 2004 DODGE RAM 1500 HEMI -- AND HIS BRAKES COMPLETELY FAILED IN HIS DRIVEWAY YESTERDAY! I THOUGHT IT MIGHT BE A GOOD IDEA TO MAKE "OFFICIALS" AWARE OF THIS IN THE EVENT THAT THERE IS AN UNKNOWN, ONGOING PROBLEM WITH THE BRAKING SYSTEMS OF 2004 DODGE RAM 1500 PICK-UP TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786106October 26, 2015
SUSPENSION
ON OCTOBER 25, 2015 AROUND 11:00 AM WHILE DRIVING 65-70 MPH ON THE PA TURNPIKE NEAR ALLENTOWN AREA (SOME MINOR ROAD DEFECTS APPEARED TO BE IN THE ROADWAY, WEATHER CONDITIONS GOOD) THE VEHICLE VIOLENTLY SHOOK AS IF ALL THE TIRES WERE BASKETBALLS. HAD TO HOLD ONTO STEERING WHEEL AS BEST AS I COULD FROM ALL THE SHAKING WHILE APPLYING BRAKES BUT THE VEHICLE WOULD NOT SLOW DOWN. THIS IS THE FOURTH TIME THIS HAS HAPPENED WITH THIS VEHICLE AFTER. WE CHECKED WITH THE DODGE DEALER TO SEE IF THERE WERE ANY RECALLS ON ANYTHING SIMILAR AND THEY TOLD US NO. SO WE BEGAN REPLACING TIRES, SHOCKS, STEERING SHAFT AND STEERING BOX, FRONT STABILIZER SHOCK, LEFT FRONT BALL JOINTS AND U JOINT, NEW BRAKES AND ROTORS ALL THE WAY AROUND AND THE ONES WE TOOK OFF WERE STILL VERY NEW LOOKING, SERVICE STATION WANTED TO KNOW IF WE WANTED TO KEEP THEM, WE SAID NO. THE FIRST TIME IT HAPPENED WAS ALMOST IN THE SAME AREA AS 10/25/15 WHILE TRAVELING TO TENNESSEE SO WE DID NOT TRAVEL OVER 60 MPH, THEN AGAIN TRAVELING BACK TO PA, THIS WAS WHEN WE CHANGED OUT THE AFOREMENTIONED PARTS, THE THIRD TIME HAPPENED WHILE OUR SON WAS DRIVING 60 MPH ON ROUTE 33 IN EASTON, PA. THERE HAS TO BE SOMETHING SERIOUSLY WRONG!! I JUST THANK GOD MY HUSBAND WAS DRIVING BECAUSE I WOULD NOT HAVE BEEN ABLE TO GET IT UNDER CONTROL.. WE WOULD APPRECIATE IT VERY MUCH IF YOU COULD INVESTIGATE THIS ISSUE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786119October 26, 2015
STEERING
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE SERVICE TECHNICIANS MADE THE CONTACT AWARE THAT THE VEHICLE WAS LEAKING FROM THE REAR END. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PINION NEEDED TO BE SEALED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SHORTLY AFTERWARDS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE YOLK NEEDED TO BE REPLACED AS WELL AS THE REAR AXLE PINION NUT. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786133October 26, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING AT 20 MPH, THE REAR AXLE DETACHED AND THE REAR TIRES SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE DETACHED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786134October 26, 2015
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V796000 (POWER TRAIN) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786144October 26, 2015
POWER TRAIN
SAME DRIVETRAIN PINION ISSUE AS THE 05 MODEL. MY DRIVESHAFT CAME OFF THE PINION AND MADE ME SKID AND CAUSED AN ACCIDENT. DODGE RECALL CENTER WOULD NOT ACCEPT THAT MY LATE 04 COULD HAVE THE SAME PINION DEFECT AS THE 05.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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