Dodge Ram Complaints

27,062 consumer complaints on file.

#10818233January 5, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT HEARD A KNOCKING SOUND BEHIND THE DASHBOARD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PLASTIC GEAR ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. AS A RESULT, NONE OF THE HVAC FUNCTIONS WERE OPERATIONAL. THE DEALER STATED THAT THERE WAS A CUSTOMER SATISFACTION NOTIFICATION FOR THE FAILURE INITIATED BY THE MANUFACTURER; HOWEVER, THERE WERE NO RECALLS. THE CONTACT'S VEHICLE WAS NOT COVERED BY THE CUSTOMER SATISFACTION NOTIFICATION (K17). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST DUE TO THE VEHICLE NOT BEING INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 69,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818245January 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818262January 5, 2016
UNKNOWN OR OTHER
THIS VEHICLE IS ON THE BUY BACK PROGRAM. CHRYSLERS 3RD PARTY TOOK SEVERAL MONTHS TO FILE THE PAPERWORK WITH A PRELIMINARY OFFER OF 35 THOUSAND DOLLARS ON THE BUY BACK. AT THE TIME THEY GUARANTEED THAT PRICE AND THAT IT COULD NOT BE LOWERED. NOW THEY ARE COMING BACK AND OFFERING 24K FOR THE SAME VEHICLE AND ARE REFUSING TO SPEAK TO US UNDER ANY CIRCUMSTANCES UNLESS WE DECLINE THE OFFER OR ACCEPT THE OFFER. FCA AND IMPARTIAL SERVICES IS REFUSING TO RE-PURCHASE OR REPAIR OUR VEHICLE THAT IS PART OF THE 13V-527 CAMPAIGN. WE HAVE BEEN FIGHTING WITH THEM NON STOP SINCE OCTOBER OF 2015 AND THEY ARE STILL REFUSING. THIS IS THE SECOND TIME I HAVE ATTEMPTED TO REACH NHTSA AND EVEN YOU GUYS ARE REFUSING TO ASSIST. SO WE STILL HAVE A BROKEN TRUCK IN OUR DRIVEWAY THAT FCA WILL NOT FIX!!!!!!!!..UPDATED 01/20/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817569January 4, 2016
SERVICE BRAKES, STEERING, SUSPENSION
THE FRAME ON MY DODGE RAM HAS BROKEN WELDS ON BOTH SIDES OF THE FRAME WHERE THE LOWER CONTROL ARMS MOUNT TO THE FRAME. THEY HAVE FAILED DUE TO MANUFACTURING DEFECTS DURING THE WELDING PROCESS. THE TRUCK HAS NEVER BEEN WRECKED, DRIVEN OFF ROAD, OR DONE ANY TOWING. DODGE REFUSES ANY ASSISTANCE IN REPLACING THE FRAME BECAUSE IT HAS AGED OUT OF THEIR WARRANTY. THE TRUCK HAS 74,138 MILES ON IT AND IS NOT DRIVABLE WITHOUT A NEW FRAME. I HAD THE TRUCK IN TWICE UNDER WARRANTY SERVICE FOR DRIVABILITY ISSUES UNDER BRAKING AND STEERING OVER BUMPS. NEITHER TIME WERE THE CRACKS IN THE FRAME FOUND OR ADDRESSED. EVERY TIME THE BRAKES ARE APPLIED, THE STEERING WHEEL SHAKES UNCONTROLLABLY AND IS UNSAFE TO DRIVE. I FOUND THE DAMAGE WHILE CHANGING THE OIL AND WAS ABOUT TO REPLACE THE FRT HUB BEARING ASSEMBLY ON THE PASSENGER SIDE SINCE THE DRIVER'S SIDE HAD ALREADY FAILED AND HAD BEEN REPLACED EARLIER. CONTACTED CHRYSLER AND WAS TOLD THAT MY TRUCK HAD AGED OUT OF WARRANTY, BUT THAT TAKING IT TO A DEALER THEY WOULD BE ABLE TO FIND A TECHNICAL SERVICE BULLETIN THAT MAY COVER IT. I GOOGLED TSB'S AND FOUND ONE ON THE 2006 DODGE RAM FRAMES FOR THE EXACT SAME AREA AFFECTED ON MY TRUCK, BUT DODGE STILL WON'T ADDRESS THIS ISSUE. I'VE BEEN DEALING WITH THIS FOR OVER SIX MONTHS AND WANT MY TRUCK FIXED OR REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817629January 4, 2016
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AS A RESULT, THE CONTACT CRASHED INTO THE REAR DRIVER'S SIDE OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A RIGHT TURN AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE CONTACT CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. UPDATED 03/11/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10817642January 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) AND CONTACTED THE DEALER BUT THE PART FOR THE REPAIR WAS NOT AVAILABLE FOR LONGER THAN EIGHT MONTHS. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/08/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817729January 4, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CURRENTLY, WHEN GETTING INTO VEHICLE WE HAVE BEEN HAVING ISSUES STARTING THE TRUCK. IT HAS EVEN STALLED OUT ON US WHILE DRIVING ON THE INTERSTATE. TOOD TO DEALERSHIP AND DUE TO THE CHECK ENGINE LIGHT NOT BEING ON THEY INFORMED US THEY WERE UNABLE TO DO THE DIONOGSTIC TEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817456January 3, 2016
ELECTRICAL SYSTEM
OUR TRUCK BEGAN STALLING THE ENGINE AT LOW SPEEDS IN DEC. 2015, I CHANGED ALL 16 SPARK PLUGS THINKING THIS WOULD FIX THE ISSUE, IT DIDN'T. ABOUT 2 WEEKS AFTER THIS STARTED, I WAS TRYING TO UNLOCK THE TRUCK WITH THE KEY FOB FOR A SHORT TRIP INTO TOWN. THE HEADLIGHTS WOULD FLASH, BUT THE DOORS WOULD NEITHER LOCK OR UNLOCK WITH THE FOB. I OPENED THE DOOR WITH THE KEY AND STARTED THE ENGINE. THE IDIOT LIGHTS FOR THE AIR BAGS AND THE TRACTION CONTROL WERE BOTH ILLUMINATED. WE HAD NEVER HAD ANY ISSUES WITH ANY OF THIS PREVIOUSLY. NEXT, I TRIED TO LOCK THE DOORS FOR THE TRIP, USING THE PDL SWITCH AND FOUND IT TO BE INOPERABLE. ALSO NOT WORKING WERE THE PW, HVAC SYSTEM, HORN, AND WINDSHIELD WIPER SYSTEM. THIS WAS SO VERY STRANGE THAT I GOOGLED THESE SYMPTOMS AND DISCOVERED THE TIPM, TOTALLY INTEGRATED POWER MODULE, FOR THESE VEHICLES ARE FAILING AT AN ALARMING RATE. THANK GOD THAT MY WIFE DIDN'T STALL THIS TRUCK IN A HIGHWAY DRIVING SITUATION AND BECOME THE VICTIM OF THIS KNOWN AND DOCUMENTED SAFETY FLAW IN THESE VEHICLES. FIAT/CHRYSLER NEEDS TO STEP UP TO THE PLATE AND REPAIR THESE VEHICLES BEFORE LIVES ARE DESTROYED DUE TO THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817469January 3, 2016
SERVICE BRAKES, POWER TRAIN, SUSPENSION
THREE SETS OF ROTORS AND BRAKES IN TWO YEARS, 4WD AUTO LIGHT FLASHING AND WORKS INTERMITTENTLY(JUST STARTED PLUS ELECTRICAL NOISE IN DASH AND HEAT STOPS BLOWING. SOUNDS LIKE IT'S GOING TO START ON FIRE. I HAVE TO GET TO WORK SO I HAVE TO DRIVE IT.(I HAVE FIVE KIDS A CRABBY WIFE AND A GRANDDAUGHTER TO FEED), TIE ROD ON DRIVERS SIDE WENT BAD. SO I HAD EVERYTHING REPLACED. I'VE SUNK ALLOT OF $$ INTO IT AND CAN'T AFFORD ANOTHER PENNY. I'M CONCERNED OF ALL THE COMPLAINTS SAYING THE COMPUTER GOES BAD CAUSING THE ACTUATOR TO GO BAD AS WELL. I HOPE IT LASTS LONG ENOUGH. PERHAPS YOU SHOULD JUST START A GO FUND ME PAGE TO CHRYSLER OWNERS LOL. IT'S A SHAME BECAUSE IT'S A BEAUTIFUL TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817412January 2, 2016
POWER TRAIN
VEHICLE REPEATEDLY GETS STUCK IN PARK, BUT INDICATES REVERSE. WILL NOT START OR MOVE. TRANSFER CASE IS NOT ALLOWED TO MOVE TO NEUTRAL, BECAUSE SHIFT INDICATOR LEVER INDICATES IT IS IN REVERESE. SO CALLED "EMERGENCY OVERRIDE PROCEDURE" DOES NOT WORK. BATTERIES MUST BE DISCONNECTED FOR 30 MINUTES BEFORE SHIFT LEVER CAN BE RELEASED. AFTER HAVING THE VEHICLE TOWED TO THE DEALERSHIP (AT MY OWN EXPENSE) UPON THE FIRST OCCURENCE, I WAS INFORMED THIS WOULD NEVER HAPPEN AGAIN. UNFORTUNATELY IT HAS HAPPENED TWICE SINCE THEN AND I AM MOST ASSURED IT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817416January 2, 2016
SUSPENSION
APPARENT "DEATH WOBBLE" AT HIGHWAY SPEEDS, HIT A SMALL BUMP, AND TRUCK STARTS SHAKING VIOLENTLY. DISSIPATES UPON SLOWING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817314January 1, 2016
AIR BAGS
TAKATA RECALL. TRUCK WAS RECALLED IN MAY OF 2015 AND DODGE HAS YET TO MAKE ANY ATTEMPT TO COMPLETE REPAIR. I HAVE CALLED EVERY TWO WEEKS SINCE RECEIVING THE NOTICE ONLY TO BE TOLD TO CALL AGAIN IN TWO WEEK DUE TO NO PARTS TO MAKE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817171December 31, 2015
UNKNOWN OR OTHER
TRUCK SHAKES SO VIOLENTLY AFTER HITTING A BUMP AND GOING 50MPH OR GREATER. I HAVE TO SLOW DOWN TO ALMOST A COMPLETE STOP BEFORE IT STOPS SHAKING. IT HAS HAPPENED MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817174December 31, 2015
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY 2005 DODGE RAM SRT-10 VIPER TRUCK ENGINE STALLS/SHUTS DOWN WITHOUT WARNING, NO CODES, NO ERRORLIGHTS WHILE DRIVING...I HAVE A PROBLEM WITH MY TRUCK STALLING OUT WHEN PARKING OR GOING THROUGH SLOW TURNS. IN THE MIDDLE OF AN INTERSECTION'WHILE AN EMERGENCY VEHICLE WAS APPROACHING, IT DIED AND I SLOWLY DRIFTED OVER TO AN ADJACENT CURVE.. THE MOST RECENT WAS ON 11/06/15, BUT IT HAS HAPPENED AT LEAST 5 TIMES OVER THE PAST 5 MONTHS. ALL LIGHTS AND THE RADIO REMAIN ON AND IT STARTS RIGHT BACK UP, HOWEVER MY STEERING AND BRAKES LOCK UP WHICH IS A HUGE SAFETY CONCERN. WHEN THE STEERING WHEEL IS TURNED MY RPMS DROP DRAMATICALLY AND IT SOUNDS LIKE THE TRUCK WANTS TO STALL. STARTED SURGING AND STALLING SO IN IT WENT IN AGAIN, THIS TIME THEY REPLACED THE IAC MODULE ...AND THEN THEY THOUGHT IT MIGHT BE THE FUEL PUMP'SO THEY TESTED THE FUEL RAIL AND CLAIM THAT IT WAS LOSING 5% OF ITS TORQUE'BUT NOT TO BE CONCERNED'THEN THEY THOUGHT IT MIGHT BE THE MAP SENSOR'BUT NO !...AGAIN WITH NO INDICATION, NO ERROR LIGHTS; AND NO CODES' ' AND THE DEALERSHIP MECHANICS STILL CAN NOT GET IT TO RUN WITHOUT SHUTTING OFF ONCE YOU STEP ON THE ACCELERATOR IT DIES' TO DEALER FOR CHECKUP. COULD NOT AND CAN NOT FIND THE PROBLEM. AND THEY CHARGED ME $967.00 WHY CAN'T FIAT-CHRYSLER SAVE FACE WHEN THEY KNOW A PART PROBLEM EXISTS AND JUST FIX IT RIGHT WITHOUT RIPPING OFF CUSTOMERS ? THE MOPAR MECHANICS HAVE HAD MY TRUCK SINCE NOVEMBER 6TH, 2015 , (OVER TWO MONTHS ) AND STILL CAN NOT FIGURE OUT WHAT IS WRONG WITH IT'.. 'THEY WANT ME TO PAY MORE MONEY WHILE THEY EXPLORE DIFFERENT OPTIONS THEY CLAIM THAT THE FIAT-CHRYSLER COPRPORATION ENGINEERS WANT THEM TO TRY' 'REALLY..SS YOU ARE ASKING THE CONSUMER/CUSTOMER TO FUND THE EDUCATION OF YOUR MECHANICS'FIAT-CHRYSLER REALLY ????? PLEASE RECALL THESE TRUCKS BEFORE SOME-ONE OR SOME-FAMILY GETS KILLED PLEASE..PLEASE !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817188December 31, 2015
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2006 DODGE RAM 1500. AFTER STARTING THE VEHICLE, IT WOULD NOT MOVE. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT IS AN AUTHORIZED MECHANIC AND DETERMINED THAT THE REAR DIFFERENTIAL FAILED AND THE GEAR WAS SHREDDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817183December 31, 2015
STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING
TL* THE CONTACT OWNS A 2008 DODGE RAM 1500. WHILE DRIVING 65 MPH, THE DRIVER SIDE TIE ROD FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING). THE CONTACT STATED THAT THE TIE ROD WAS REPLACED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,072....UPDATED 02/02/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817220December 31, 2015
STEERING, SUSPENSION
MY TRUCK HAD 34,754 MILES WHEN I WAS TOLD BOTH OUTTER TIE ROD ENDS NEEDED TO BE REPLACED. AS WELL AS THE LEFT STRUT. I FIND THESE PARTS FAILING THIS EARLY TO BE UNACCEPTABLE. CHRYSLER/RAM REFUSED TO RESPOND TO MY OFFICIAL WRITTEN COMPLAINT LETTER. I REQUESTED A REVIEW AS I FEEL MY TRUCK WAS BUILD WITH DEFECTIVE STEERING PARTS. AS CHRYSLER REFUSES TO ADDRESS THE ISSUE I WOULD LIKE THE NHTSA TO REVIEW THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817257December 31, 2015
SERVICE BRAKES
SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE DATE REPORTED JULY 09, 2009 NHTSA REFERENCE #10030926 TSB REFERENCE #TSB-09-041 DESCRIPTION: CHRYSLER: DODGE-APPROXIMATELY 125,182 VEHICLES, EQUIPPED WITH ESP SALES CODE (BNB ) HAVE A CONDITION THAT MAY SET THE ABS, ESP, AND/OR BASE BRAKE WARNING LAMP ON IN THE CLUSTER WITH CODE C2200. MY TRUCK, WITH THE ABOVE VIN NUMBER HAS EXPERIENCED THIS ISSUE. MY VIN IS NOT LISTED ON THE RECALL LIST, BUT IS EXPERIENCING THE PROBLEM LISTED ABOVE AS A RECALL. MY TRUCK IS EXPERIENCING INTERNAL MODULE FAILURE AS STATED BY THE SERVICE TECHNICIAN AND THE ABS SYSTEM DOES NOT ENGAGE. THIS VIN WILL REQUIRE A NEW ABS MODULE FOR THE ABS TO FUNCTION CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817265December 31, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817134December 30, 2015
POWER TRAIN
THE CLUTCH PEDAL CONNECTING ROD TO THE CLUTCH MASTER CYLINDER SEPARATED FROM THE MASTER CYLINDER. IT HAPPENS IF YOU BUMP THE PEDAL BACKWARDS WITH YOUR FOOT GOING FOR THE BRAKE. THEN YOU CAN'T PUSH IN THE CLUTCH! YOU HAVE TO PULL IT OUT OF GEAR PULL OVER AND PUT THE ROD BACK IN. CLUTCH PEDAL COMES BACK REAL FAR AND CAUSES THIS! THIS HAPPENS WHEN DRIVING AND MAY CAUSE A ACCIDENT NOT BEING ABLE TO TAKE IT OUT OF GEAR OR SHIFT IF NEEDED. I HAVE PICTURES OF THE ROD OUT OF THE HOLE IF NEEDED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram