Dodge Ram Complaints

27,062 consumer complaints on file.

#10924532November 6, 2016
STEERING
WHILE TRAVELLING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH, I CROSSED OVER A SMALL OVERPASS THAT WENT OVER A STREAM. AT THE TRANSITION POINT OF THE PAVEMENT TO BRIDGE, THE FRONT END STARTED SHAKING UNCONTROLLABLY. I COULD BARELY HOLD THE WHEEL AND GUIDE THE TRUCK TO THE SIDE OF THE ROAD. I HAD TO SLOW DOWN TO APPROXIMATELY 10-15 MPH BEFORE I WAS ABLE GAIN CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924465November 5, 2016
POWER TRAIN
VEHICLE REAR END HAS GONE OUT. TOOK VEHICLE TO DEALER AS INSTRUCTED BY FCA DUE TO NOISE IN REAR END. DEALER DROVE .1 MILES AND DETERMINED REAR END IS BAD. PINION NUT IS LOOSE CAUSING PINION GEAR TO MOVE. ADVISES CHRYSLER OF SUCH TO NO AVAIL. VEHICLE STARTED MAKING NOISE IN REAR END AT 42000 MILES. ADVISES CHRYSLER THAT THERE IS NO REASON THIS PART SHOULD BE COMING LOOSE THAT IT A MANUFACTURER S DEFECT. TOLD THAT VEHICLE IS OUT OF WARRANTY AND THAT IT IS MY PROBLEM. THIS IS A SERIOUS ISSUE THAT CAN CAUSE INJURY IF CONTROL OF VEHILE IS LOST DUE TO REAR WHEELS LOCKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924239November 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/2017*CT THE CONSUMER STATED THE DRIVER SIDE AIR BAG WAS REPLACED. HOWEVER, THE AIR BAG FOR THE PASSENGER SIDE WAS NOT AVAILABLE. UPDATED 02/13/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924236November 4, 2016
AIR BAGS, POWER TRAIN, STEERING
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 05V462000 (POWER TRAIN), 09E001000 (STEERING), 13V528000 (STEERING), AND 15V312000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED THE SAME DEALER EVERY TIME SINCE 2006. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/2017*CT UPDATED 7/3/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924317November 4, 2016
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS PREMATURE CRACKING AND DETERIORATION OF THE DASHBOARD. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN FOR THE CONTACT TO REPLACE THE PART. THE DEALER STATED THAT TO COMPLETE NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS), THE DASHBOARD WOULD ALSO NEED TO BE REPLACED. THE PARTS HAD NOT BEEN AVAILABLE FOR AN EXTENDED PERIOD OF TIME SO THE CONTACT WAS UNCERTAIN OF WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/27/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923996November 3, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, A LOUD NOISE WAS HEARD AND THE VEHICLE VEERED OFF TO THE RIGHT. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE IT WAS NOTICED THAT THE REAR DRIVE SHAFT WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PINION NUT WAS LOOSE CAUSING THE DRIVE SHAFT TO SEPARATE FROM THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). THE MANUFACTURED WAS NOTIFIED OF THE FAILURE . THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924123November 3, 2016
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923725November 2, 2016
ENGINE, SERVICE BRAKES, STEERING
MY HUSBAND AND I TOTALED OUR 2010 DODGE RAM 3500 LESS THAN 24 HRS AFTER PICK UP THE TRUCK FROM THE LYTHIA DODGE WHICH THEY HAD FOR 5 DAYS STRAIGHT PRIOR TO THE ACCIDENT. FOR THE STEERING, CHECK ENGINE LIGHT AND THE BRAKES. IN 18MOS MY TRUCK WAS IN THE SHOP 6 TIMES, FOR REPAIRS {UNACCEPTABLE}. WE WERE DRIVING ON A ARTERIAL ST AT ABOUT 35, WHEN I HEARD A SNAP. WE SUDDENLY WENT INTO ONCOMING TRAFFIC WHERE WE SIDESWIPED A SM SUV. WENT THRU TWO FENCES AND CRASHED INTO A HUGE SHOP TRAVELING ABOUT 210 YARDS. MY HUSBAND WAS CITED FOR NEG 2. HE STATED HE CAME TO IN THE SHOP, THE OFFICER REPORTED HE FEEL ASLEEP. MY VEHICLE WAS A TOTAL LOSS. THE AUTO SOURCE FROM THE INS. FOR THE PAYOFF , HAD A LIST OF RECALLS FOR MY VEHICLE ONE OF THEM WAS FOR THE TIE-ROD. WE RECALLED SEEING THE TRUCKS TIE-ROD HAD BEEN BROKEN AT THE SCENE. SO I TRIED TO GET MY INS TO INVESTIGATE. THEY SAID HIS TICKET WAS WHAT THEY HAD TO USE FOR DECIDING FAULT .SO I CONTACTED CHRYSLER THEY WOULDN'T TALK TO ME THEY GAVE ME A CARE NO AND SAID AN INVESTIGATOR WOULD COME IN 5 DAYS, HE CAME AND GOT ALL THE PICTS THEY WANTED DOWNLOADED THE BRAIN HISTORY ,EVERYTHING THEY COULD WANT. THEN TOLD ME HE COULD ONLY GIVE THIS INFO TO CHRYSLER, DENYING ME ANY OF IT. LATER CHRYSLER INFORMED ME BY LETTER THAT THE TIE-ROD FAILURE AGE WAS FROM THE ACCIDENT NOT THE CAUSE OF IT. I ASK IF THE WOULD CONSIDER THE WORK ORDERS THAT LYTHIA HAD GAVE ME {THAT CLEARLY STATES THEY WERE BEYOND SPECIFICATION, NEVER WARNING ME OF THE DANGERS} AND THE PICTS. I TOOK. I COULDN'T AFFORD TO FAX THEM AND THEY REFUSED ME AN EMAIL ADDRESS TO SEND THEM. THAT EVIDENCE WAS NOT CONSIDERED. THEY HAVE NOT SETTLED THIS WITH ME ONLY REFUSED THEIR LIABILITY. THE AIRBAGS NEVER DEPLOYED, AND BRAKES WERE NOT APPLIED. I GOT 3 NOTICES FOR RECALL N49, 1 YR AFTER THE ACCIDENT. MULTIPLE RECALLS AT THAT TIME, DO A RECALL SEARCH BY NOW VIN NOW AND NOTHING COMES UP. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10923743November 2, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT WHILE IN PARK, A PASSENGER ATTEMPTED TO ENTER THE VEHICLE BUT THE FRONT PASSENGER'S SIDE STEP LOOSENED MAKING IT DIFFICULT FOR THE PASSENGER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923855November 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/26/2017*CT UPDATED 7/2/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923912November 2, 2016
AIR BAGS
IT HAS BEEN A FEW YEARS SINCE I WAS NOTIFIED THAT THIS TRUCK HAS A DEFECTIVE TAKATA AIR BAG, YET THE DODGE DEALER HAS STILL NOT CONTACTED ME TO FIX THE PROBLEM. I HAD CALLED THEM A COUPLE OF TIMES IN THE PAST, AND EVERY TIME I CALLED THEM, THEY STATED THAT THEY ARE AWARE OF THE PROBLEM AND WILL CONTACT ME WHEN THEY GET THE REPLACEMENT PARTS. HOW MUCH LONGER IS THIS GOING TO TAKE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920599November 1, 2016
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING AT ANY SPEED, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TECHNICIAN STATED THAT THE FAILURE WAS INHERENT TO THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920468November 1, 2016
AIR BAGS
TAKATA RECALL TAKING TOO LONG TO REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920474November 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920199October 31, 2016
EXTERIOR LIGHTING
THE AUTOMATIC HEADLIGHTS SHUT OFF IN THE DARK FOR NO REASON. I WAS DRIVING ON A BACK ROAD WITH NO STREET LIGHTS. I WAS COMING INTO A TURN AND ALL OF A SUDDEN THE HEADLIGHTS SHUT OFF. IT WAS PITCH BLACK AND THE HEADLIGHT SWITCH WAS IN THE AUTO FEATURE. I QUICKLY REACHED AND TURN THEM ON MANUALLY. THIS WAS VERY DANGEROUS. IF I WASN'T ON A ROAD I NORMALLY TRAVEL I WOULD HAVE WRECKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920247October 31, 2016
AIR BAGS
TAKATA RECALL REC'D IN DECEMBER 2015. DODGE HAS YET TO MAKE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920278October 31, 2016
STEERING
THE VEHICLE WAS STOPPED, THE STEERING WHEEL WAS TURNED AND THE BALL JOINT BETWEEN THE STEERING BOX AND THE FRONT SUSPENSION SNAPPED MAKING A HUGE BANG NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920290October 31, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920348October 31, 2016
ENGINE
TICM FAILURE CAUSE ENGINE/ELECTRONIC TO SUDDENLY STOP WHILE RUNNING. IN PARKING LOT, LUCKILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920071October 30, 2016
VISIBILITY/WIPER
WINDSHIELD WIPERS OFTEN DONT ACTIVATE WHEN TURNED ON, AND SOMETIMES TURN ON WHEN NOT ACTIVATED. WIPERS OFTEN TURN ON WHEN UNLOCKING DOORS WITH KEY FOB. WHEN WIPERS ARE TURNED ON, THEY CYCLE FOR 5 SWIPES AND THEN STOP. HAS JEOPARDIZED MY SAFETY MULTIPLE TIMES, UNTIL PROBLEM WAS REPAIRED AT LOCAL DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram