Dodge Ram Complaints (2004)

1,953 consumer complaints on file.

#10876749June 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876633June 26, 2016
AIR BAGS, POWER TRAIN, STEERING
15V-313 WE HAVE A 2004 DODGE RAM 1500 THAT HAS ALL THE ISSUES I'VE READ ON HERE FOR COMPLAINTS. THE WIND SHIELD WIPERS ONLY WORK ON THE HIGHEST SETTING AND WHEN TURNED OFF STOP WHEREVER ON THE WINDSHIELD WHEN YOU TURN THE SWITCH TO SHUT THEM OFF, THE ENGINE SEEMS TO BE LEAKING OIL SOME PLACE, HAVE HAD TO REPLACE BOTH FRONT WHEEL HUB ASSEMBELIES, REAR END HAS FOAM IN THE FLUID, IM GUESSING FROM READING THIS THAT MY REAR AXEL IS ABOUT TO FLY OUT FROM UNDERNEATH MY TEUCK WHILE DRIVING BY THE WAY IT SOUNDS AND SLIPS, AND NOW A RECALL ON AIR BAGS. I FEAR EVERYTIME I DRIVE BEHIND THE WHEEL OF MY TRUCK AND BY THE SOUNDS OF IT AFTER READING ALL THESE COMPLAINTS THAT THERE IS GOOD REASON TO FEAR FOR MY LIFE. HOW MANY PEOPLE HAVE TO DIE BEFORE SOMETHING IS DONE. THESE VEHICLES SHOULD NOT BE MADE AVAILABLE TO DRIVE IF THERE THIS DANGEROUS. SOUNDS LIKE CHRYSLER SHOULD BE BUYING THESE TRUCKS BACK SO ALL THERE CUSTOMERS DONT HAVE TO RISK THERE LIVES DRIVING DOWN THE ROAD IN A POOR DESIGNED VEHICLE THE PRODUCED. NOT SURE WHY THERE ALLOWED TO KEEP THEM ON THE STREETS BEING SO DANGEROUS TO DRIVE. OUR TRUCK HAS EVERY PROBLEM THAT PEOPLE HAVE COMPLAINED ABOUT ON HERE BUT YET ONLY HAS ONE RECALL WHEN LOOKED UP BY VIN. WHY IS THAT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876331June 24, 2016
POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING HOME FROM WORK, MY DODGE RAM TRUCK REAR AXLE LOCKED UP AND THREW THE DRIVESHAFT OUT ONTO THE ROAD. LUCKILY NO ONE WAS BEHIND ME. WHEN I LOOKED UNDER THE TRUCK, THERE WAS TRANSMISSION FLUID EVERYWHERE. THAT'S WHEN I NOTICED THE TRANSFER CASE WAS CRACKED IN HALF. I WAS LEFT OUT IN THE MIDDLE OF CATFISH LAKE ROAD. HAD TO CALL FAMILY TO COME GET ME AND CALLED THE TOW TRUCK COMPANY TO HAVE THE TRUCK TOWED BACK TO THE HOUSE. THIS INCIDENT HAPPENED ON JUNE 20, 2016 AT APPROXIMATELY 08:00PM. I WAS ON MY WAY HOME FROM WORK. MY TRUCK COULD HAVE FLIPPED IF I HAD NOT BEEN ABLE TO KEEP IT UNDER CONTROL BECAUSE THE REAR AXLE COMPLETELY LOCKED UP. THIS COULD HAVE RESULTED IN A FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875988June 22, 2016
ELECTRICAL SYSTEM
ON JUNE 8, 2016, MY VEHICLE /TRUCK WAS DROPPED OFF AT THE INDICATED DODGE DEALERSHIP FOR RECALL WORK. DUE TO AN ISSUE WITH ECU DUE TO BATTERY CHANGE, I REQUESTED A REFLASH OF THE ECU BE PERFORMED IN ORDER FOR VEHICLE TO PASS SMOG. I SUBSEQUENTLY RECEIVED A TELEPHONE CALL FROM DEALERSHIP STATING VEHICLE WAS READY TO BE PICKED UP. UPON TAKING POSSESSION OF THE TRUCK I WAS ADVISED BY PHIL (SERVICE TECH) THAT REFLASH WAS PREFORMED AND ADDITIONAL UPDATES WERE PROGRAMMED INTO THE ECU. PRIOR TO LEAVING LOCATION, I WAS ADVISED THERE WERE NO PROBLEMS ENCOUNTERED DURING THE ECU REFLASH. ON JUNE 11, 2016, I BEGAN DRIVING THE TRUCK PER IN ACCORDANCE WITH GENERAL MOTORS "DRIVE CYCLE" PROCEDURES. APPROXIMATELY 10 MINUTES INTO DRIVING VEHICLE, THE HEATING ELEMENT WARNING INDICATOR LIGHT ILLUMINATED IN THE DASH WHILE THE SEAT BELT CHIME SOUNDED SIMULTANEOUSLY. THIS WARNING LIGHT/SEAT BELT CHIME CONTINUED FOR SEVERAL CYCLES, EACH TIME THE WARNING LIGHT INDICATION LASTING SEVERAL MINUTES THEN GOING OFF ONLY TO SHOULD AGAIN MINUTES LATER. ON JUNE 21, 2016, I SPOKE TO PHIL (AUTONATION DODGE SERVICE TECH) WHO EXPLAINED NO WORK HAD BEEN DONE TO IDENTIFY AND CORRECT THE PROBLEM SINCE JUNE, 16. AS OF THE SUBMISSION OF THIS COMPLAINT, I HAVE NOT RECEIVED TELEPHONE CALL BACK FROM DODGE. I CURRENTLY RETAIN VOICE MESSAGE FRO ADRIAN, ALL RECEIPTS/INVOICES, CELLPHONE VIDEO OF INDICATOR LIGHT/SEAT BELT ALARM SOUNDING, AS AS ALL CALL LOGS. FURTHERMORE, DODGE REFUSES TO REPAIR A PROBLEM THEY CAUSED AND IS REFUSING TO LOOK FOR AN ALTERNATE SOLUTION TO REPAIR DAMAGE THEY CAUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875672June 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875569June 21, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2004 DODGE RAM 1500. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE ERUPTED INTO FLAMES ON THE DRIVER SIDE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS NOT NEAR THE VEHICLE AT THE TIME OF THE EXPLOSION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. SHORTLY AFTER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). IT WAS DIAGNOSED THAT THE AIR BAG EXPLODED AND COMBUSTED INTO FLAMES DUE TO THE NATURE OF THE TAKATA AIR BAG RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. UPDATED 09/29/16*LJ CONSUMER STATED THE RECALL NOTICE STATE: "THE DRIVE AIRBAG INFLATOR MAY RUPTURE, DUE TO EXCESSIVE INTERNAL PRESSURE IF EXPOSED TO HIGH LEVELS OF ABSOLUTE HUMIDITY FOR EXTENDED PERIODS OF TIME." UPDATED 6/20/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10875583June 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875584June 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875252June 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/16/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON JULY 26, 2016. UPDATED 08/31/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874857June 17, 2016
FUEL/PROPULSION SYSTEM
FUEL TANK HAS METAL TABS TO LOCK FUEL PUMP IN POSITION. WATER CAN COLLECT WITH ROAD SALTS TO EAT AWAY THE LOCKING TABS WHICH ALLOWS THE FUEL TO LEAK OUT NEXT TO HOT EXHAUST WHICH CAN CAUSE FIRE. WHEN FILLING FUEL TANK THE FUEL WILL SEEP OUT BECAUSE THE LOCKING TABS NO LONGER HOLD THE PUMP IN PLACE. THIS LEAKED FUEL CAN CAUSE FIRE, AND ALLOW FUEL TO POOL UNDER THE VEHICLE CAUSING FUEL SPILLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874906June 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V77000 AND 15V343000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874604June 16, 2016
AIR BAGS
I HAVE REPEATEDLY TRIED TO BOOK IN MY TRUCK TO HAVE THE AIRBAG REPLACED AT MY LOCAL DEALER SHOTTENKIRK'S CHEROKEE CHRYSLER DODGE JEEP RAM 200 LIBERTY BLVD, CANTON, GA 30114. IT SEEMS EACH OF MY LAST FOUR OF MANY VISITS THEY HAVE EITHER NOT THE PART IN STOCK OR WOULD NEED THE TRUCK FOR AN OVERNIGHT OR LONGER WITH NO COURTESY VEHICLE AVAILABLE EACH TIME. IT DOES SEEM THEY JUST DON'T WANT TO DO IT AND MAKE EXCUSES OR PLACE OBSTACLES IN MY WAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874353June 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874463June 15, 2016
UNKNOWN OR OTHER
A FEW YEARS AGO THE DASH STARTED CRACKING. THE DASH IS MADE OF A HARD PLASTIC ABOUT 1/4" THICK. THE CRACKS GENERALLY RUN FROM FRONT TO BACK NOT SIDEWAYS. I KEPT THINKING IF I WAS TO HAVE A CAR ACCIDENT THOSE CRACKS AND SHARDS OF THICK PLASTIC WOULD SEVERLY CUT ME UP. LAST SUMMER I DUCT TAPED ALL THE CRACKS. JUST RECENTLY I TOOK THE TRUCK IN FOR AIR BAG RECALL, NOW THE DASH IS IN WORSE SHAPE. THEY TOLD ME AT THE DEALER (LITHIUM DODGE OF BRYAN, TEXAS) THAT DOING THE RECALL MORE CRACKING WOULD OCCUR. THEY SAID MOST DODGE TRUCKS HAVE THIS CRACKING DASH PROBLEM. MY OTHER CARS AND TRUCKS WHICH ARE MUCH OLDER DONT HAVE THIS PROBLEM. I THINK DODGE SHOULD REPLACE THE DASH. I WOULD NOT HAVE DONE THE RECALL IF I HAD KNOWN THEY WOULD MAKE THE DASH CRACKING MUCH WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873832June 13, 2016
AIR BAGS
"TAKATA RECALL" FOR DRIVER AIRBAG INFLATOR HAVE RECEIVED THREE RECALL NOTICES OVER THE LAST EIGHTEEN MONTHS AND HAVE VISITED EGOLF MOTERS IN BREVARD, NC THREE TIMES. EACH TIME THEY SAY THEY CAN GET ONLY TWO PARTS PER WEEK. TODAY THEY SAID THEY ARE WORKING ON AUSUST 2015 NOW. THEY ARE WORKING ON A FIRST-COME-FIRST- SERVE PLAN. "TAKATA SAYS THE AMMONIUM NITRATE PROPELLANT DOESN'T CAUSE PROBLEMS UNTIL THE DEGRATION PROCESS HAS PROCEEDED A VERY LONG WAY, AND THEN THE RESULTS FAIRLY QUICKLY GO TO RUPTURE". THEY SAY THE PROCESS COULD TAKE 10 YEARS, WHILE SOME LAWYERS SAY 7 YEARS FOR SOME. SHOULDN'T THEY BE CHANGING THE OLDEST FIRST?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873916June 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPLIED THE BRAKES ON AN ICY ROAD. THE VEHICLE SLID AND CRASHED INTO A STONE WALL. THE AIR BAGS DEPLOYED ONE MINUTE AFTER THE IMPACT. THE CONTACT AND THE PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TOWED AND NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10873659June 10, 2016
WHEELS
DRIVING HOME ON 5/27/2016, HEAR HAMMERING AND ASSUME LOCAL CONSTRUCTION. DRIVE A LITTLE FURTHER AND HEAR HAMMERING AGAIN. 3RD TIME, I REALIZE IT'S COMING FROM MY TRUCK AND IN TIME WITH TIRE ROTATION. PULL OVER, BUT TIRES AND WHEELS LOOK FINE. DRIVE FURTHER, HAMMERING CONTINUES. PULL OVER AGAIN, BUT NOTHING BEING DRAGGED UNDERNEATH. AS I SLOWLY DRIVE 2 BLOCKS TO CLOSEST GARAGE, SOME GUY SAYS HE CAN SEE MY FRONT WHEEL MOVING. PULL UP IN FRONT OF GARAGE BAY. MECHANIC SAYS FRONT WHEEL RUSTED TO POINT OF NEAR COLLAPSE. TRY TO MOVE TRUCK INTO BAY BUT TURNING THE WHEELS STRESSES IT TOO MUCH, SO IT'S JACKED IT UP IN PLACE. ONLY IMMEDIATE REMEDY IS SPARE TIRE, BUT SPARE TIRE WINCH RUSTED FROZEN AND THEY HAD TO CUT CABLE AND BOX. MECHANIC SAID FRONT WHEEL MAY NOT HAVE ENDURED IF GONE FURTHER, SHOWED OTHER 3 WHEELS WERE SIMILARLY RUSTING, AND APPARENTLY BECAUSE OF THE COVER THEY PUT ON THE CHROME CLAD STEEL WHEELS. GOOD THING I WAS MOVING SLOWLY AND ON RESIDENTIAL ROADS; IF WHEEL HAD COME OFF ON FASTER ROADS IT COULD EASILY HAVE ENDED UP IN WINDSHIELD OF VEHICLE DRIVING THE OTHER WAY. CHROME CLADDING SEPARATED COMPLETELY. WHEEL HAD CHUNKS OF RUST 2-3"X1/2" + FLAKES FALLING OFF, COMPLETE SEPARATION IN LARGE AREAS. MAJOR SAFETY ISSUE - APPARENTLY RESULT OF A DESIGN FLAW MADE WORSE BECAUSE THE CHROME CLADDING HIDES THE RUSTING FROM VIEW ' THAT WAS KNOWN OR SHOULD HAVE BEEN KNOWN TO MANUFACTURER (JUNK YARDS ARE AWARE OF IT,) AND THAT COULD HAVE RESULTED IN LOSS OF LIFE. THANKFULLY, I BELIEVE IT WAS BROKEN SWAY BAR LINK PIN (RUST) THAT CAUSED HAMMERING AND ALERTED ME TO CHECK WHEELS. HAD TO PURCHASE 4 NEW WHEELS, AND HAVE LINK PIN REPLACED. FC/RAM UNWILLING TO ADDRESS, BASED ON YEAR OF TRUCK AND MILEAGE, BUT NO ONE SHOULD EVER HAVE TO WORRY THAT THEIR WHEELS MAY RUST OFF WHERE YOU CANNOT SEE IT. SAVED 1 WHEEL AND CLADDING FOR VERIFICATION; OTHERS DISCARDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873357June 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872866June 6, 2016
POWER TRAIN
THE PINION NUT COME LOOSE ,DRIVE SHAFT FELL OUT AND LOCK REAR IN UP.THANK GOD I HAD JUST GOT OFF HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872565June 5, 2016
ELECTRICAL SYSTEM
WHEN STATIONARY AND NO KEY IN THE IGNITION: THE ELECTRONIC AUTOMATIC DOOR LOCKS DISJUNCTION. SOMETIMES, WHEN THE VEHICLE IS NOT INTENTIONALLY LOCKED, THE DOORS WILL LOCK ON THEIR OWN WITHOUT A PERSON PRESSING THE LOCK BUTTON ON THE DOOR OR THE KEY FOB. AT OTHER TIMES, WHEN THE DOOR IS LOCKED THEN AFTER RETURNING TO THE VEHICLE AT A LATER TIME, THE DOORS WILL BE UNLOCKED. THIS HAPPENS ON A FAIRLY REGULAR BASIS. THIS COULD BE A REAL PROBLEM FOR THEFT OF ITEMS IN THE VEHICLE. ON OCCASION, WHEN DRIVING THE VEHICLE IN MOTION OR STOPPED WITH THE ENGINE RUNNING, WITH THE HEADLIGHTS ON AND THE LIGHTS ON THE DASH PANEL ALL LIT THE TRUCK RANDOMLY HAS ALL THE LIGHTS TURN-OFF AND BLINK A FEW TIMES AND THEN, NORMALLY, COME BACK ON WITHIN SECONDS. THIS HAS HAPPENED DURING THE EVENING HOURS IN HEAVY TRAFFIC. THIS IS A HUGE SAFETY ISSUE THAT COULD CAUSE AN ACCIDENT. THERE IS SOME SORT OF ISSUE WITH THE ELECTRICAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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