Dodge Ram Complaints

27,062 consumer complaints on file.

#11001675June 27, 2017
UNKNOWN OR OTHER
WHILE HAVING THE EVAPORATOR REPLACED, THE DASH CAME APART IN PIECES. THE PIECES CAN NOT BE PUT BACK TOGETHER AND REINSTALLED SAFELY. THE DASH SHOULD NOT BE MADE OF A PLASTIC THAT COULD BREAK APART AND CAUSE DAMAGE IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001688June 27, 2017
AIR BAGS
TL* THE CONTACT'S SON OWNED A 2008 DODGE RAM 1500. WHILE THE CONTACT'S SON WAS DRIVING 50 MPH, HE FAILED TO SEE THE BRAKE LIGHTS OF THE VEHICLE IN FRONT HIM AND HAD TO FORCEFULLY DEPRESS THE BRAKE PEDAL. AS A RESULT, THE CONTACT'S SON ATTEMPTED TO SWERVE TO THE LEFT AND CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S SON SUSTAINED INJURIES TO HIS HANDS AND BRUISES FROM THE SEAT BELT. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, THE CONTACT'S SON WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. UPDATED 08/31/17*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11001267June 25, 2017
STEERING
I BOUGHT MY TRUCK BRAND NEW IN 2008 ..IT HAS WHAT THEY CALL A DEATH WOBBLE , IT ONLY DOES IT AT SPEEDS 50 OR HIGHER .. MANY DODGE TRUCK OWNERS ALSO EXPERIENCE THE SAME TROUBLE.. IT OCCURS AT HIGHER SPEEDS WHEN YOU HIT A SMALL BUMP , OR ROUGH PATCH ..THE FRONT END OF THE TRUCK WILL COME UNGLUED , AND START SHAKING VERY VIOLENTLY ..IT FIRST DID IT IN 2011 , AND IT STILL DOES IT .. I CONTACTED THE DODGE CORPORATION ABOUT IT , BUT THEY REFUSE TO DO ANYTHING ABOUT IT ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001174June 24, 2017
FUEL/PROPULSION SYSTEM
FRAME CUT-OUT FOR MOUNTING GAS TANK STRAP RUSTED OUT CAUSING STRAP TO DISENGAGE FROM FRAME CAUSING TANK TO DROP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000830June 23, 2017
POWER TRAIN, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT STATED THAT THE REAR OF THE VEHICLE CAUGHT ON FIRE WHILE DRIVING 60 MPH. AN EYEWITNESS EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A REPORT WAS NOT FILED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE RECALL REPAIR WAS SERVICED AT THE LOCAL DEALER (ADVENTURE CHRYSLER JEEP DODGE RAM LOCATED ON 36845 EUCLID AVE, WILLOUGHBY, OHIO, 44094). THE VEHICLE WAS DRIVEN TO AN UNKNOWN LOCAL DEALER LOCATED IN THE STATE OF KENTUCKY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THEY WOULD SEND A SPECIAL ENGINEER TO INVESTIGATE THE VEHICLE PER CASE NUMBER: 31588634. THE VEHICLE WAS INVESTIGATED BY THE MANUFACTURER'S ENGINEER WHO INFORMED THE CONTACT THAT A SPECIAL INVESTIGATIONS UNIT WAS TO REVIEW THE VEHICLE AND REPORT BACK TO THE MANUFACTURER. THE VEHICLE REMAINED AT THE DEALER FOR THREE WEEKS, BUT NO REPAIR ORDER HAD BEEN PROVIDED FROM THE MANUFACTURER. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO START PAYING A STORAGE FEE FOR THE VEHICLE IF IT WAS NOT REMOVED. THE CONTACT HAD THE VEHICLE SHIPPED TO HIS PERSONAL INDEPENDENT MECHANIC LOCATED IN ATLANTA, GEORGIA WHO DIAGNOSED THAT THE REAR PINION NUT WAS REPAIRED AND WAS TOO TIGHT, WHICH CAUSED THE FIRE. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AND NO ASSISTANCE WAS MADE AVAILABLE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11000880June 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PREMIER AUTOPLEX 401 US-59 LOOP S, LIVINGSTON, TX 77351 (936) 228-4242) WHERE IT WAS CONFIRMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AS THE CONTACT WAS AWAITING A CALLBACK FROM A SUPERVISOR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000569June 22, 2017
POWER TRAIN
DRIVING ON A 3 LANE HEAVILY TRAFFICKED ROAD, AND ALL OF A SUDDEN MY DRIVE SHAFT FALLS OUT OF MY TRUCK. THIS LOCKED MY WHEELS UP, STARTED SHAKING MY TRUCK VIOLENTLY. I WAS EXTREMELY LUCKY THAT SOMEONE WAS NOT DIRECTLY BEHIND OR ADJACENT OF ME BECAUSE IT WOULD'VE RESULTED IN A SURE COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000628June 22, 2017
AIR BAGS
TAKATA AIRBAG I RECEIVED A LETTER REGARDING THE RECALL AND I WENT ON LINE SO THAT I WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. AFTER RECEIVING NOTICE THE PART WAS AVAILABLE I CALLED THE DEALER TO MAKE AN APPOINTMENT. THEY COULDN'T GET ME IN FOR 2 WEEKS. I DROPPED THE TRUCK OFF AT RON TONKIN DODGE IN MILWAUKIE OR. THEY CALLED AND NOTIFIED ME THAT THE PART WAS BACK ORDERED FOR ANOTHER MONTH. I LIVE 45 MILES AWAY AND MAKING ARRAIGNMENTS FOR A PICK UP RIDE TO AND FROM DEALER IS NOT EASY. WHY AM I GETTING LETTERS TELLING ME THE PARTS ARE AVAILABLE WHEN THEY ARE NOT. THIS HAS BEEN GOING ON FOR OVER ALMOST A YEAR FROM THE TIME I REGISTERED ON LINE UNTIL TODAY. I THOUGHT I HAD THE TRUCK SOLD WITH THE STIPULATION I HAD ALL RECALLS AND SERVICE UP TO DATE. THE BUYER DOES NOT WANT TO WAIT FOR A MONTH. THEY WILL BUY ANOTHER TRUCK. AFTER ALL THIS, I AM NOT HAPPY. I TRIED THE PHONE NUMBERS ON THE NOTIFICATION, I GET A VERY FAST BUSY SIGNAL. I HOPE NO ONE IS INJURED DURING THE WAIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000645June 22, 2017
AIR BAGS, SERVICE BRAKES
FRONT, RIGHT SIDE BRAKES I.E. ROTOR AND CALIPERS FAULTY AFTER ONLY 35,000 MILES. VEHICLE PULLED TO THE RIGHT AND BRAKE COMPONENTS BEGAN TO SMOKE ON JUNE 20, 2017 WHILE DRIVING. VEHICLE IS USED FOR GENERAL DRIVING AND NEVER USED FOR PAYLOADS HEAVIER THAN 500 POUNDS NOR USED TO PULL A TRAILER.#
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000644June 22, 2017
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO THE VEHICLE BEING TAKEN TO THE DEALER (CHRISTOPHER'S DODGE WORLD, (303) 238-7311). THE DEALER INSPECTED THE VEHICLE FOR AN UNKNOWN RECALL, BUT WAS UNABLE TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE CONTACT WAITED FOR OVER TWO MONTHS. THE VEHICLE WAS TAKEN TO A SECOND DEALER (VISTA AUTO GROUP, 171 9TH ST, SILVERTHORNE, CO 80498, (866) 636-6202) WHO INDICATED THAT THE REAR AXLE PINION NUT WAS LOOSELY CONNECTED AND REPLACED THE PART FOR THE RECALL. THE SECOND DEALER ALSO STATED THAT THERE WAS A LEAK AND THAT THE PINION SEAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED TO DETERMINE A SOLUTION TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 161,054.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000704June 22, 2017
FUEL/PROPULSION SYSTEM
VENT VALVE IS CRACKED ON FUEL TANK. DEALER LET ME KNOW THAT IT IS SUCH A COMMON PROBLEM THAT THEY HAVE NO TANKS AVAILABLE AND THEY ARE BACK ORDERED. SEEMS THEY SHOULD HAVE A SYSTEM IN PLACE TO REPLACE JUST THE VALVE NOT THE WHOLE TANK. WITH GAS LEAKING OUT THE VENT VALVE THERE IS CONCERN FOR A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000711June 22, 2017
POWER TRAIN
HEARD GRINDING NOISE IN BACK OF TRUCK DRIVING STRAIGHT AT 45 MPH ON HIGHWAY , TRUCK SKIDDED TO A STOP AND I FOUND THE DRIVESHAFT AT THE BACK DIFFERENTIAL HAD BROKEN OFF. COULD NOT MOVE TRUCK IN DRIVE, 4WD OR PUSH IN NEUTRAL DUE TO THE BACK DIFF LOCKED UP. BACK WHEELS LOCKED DUE TO DIFFERENTIAL. MECHANIC DIAGNOSIS IS IT NEEDS A WHOLE NEW DIFFERENTIAL AND DRIVESHAFT. HIGHWAY WAS SINGLE LANE WITH ON COMING TRAFFIC AND I WAS LUCKY TO MISS A HEAD ON COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000350June 21, 2017
UNKNOWN OR OTHER
INTERMITTENT FRONT END VIBRATION DESCRIBED ONLINE AS "DEATH WOBBLE" WHILE DRIVING AT HIGHWAY SPEEDS (OVER 55) STEERING WHEEL WILL RANDOMLY VIBRATE AND SHAKE AND VEHICLE FRONT END SHAKES AS IF THE FRONT WHEELS ARE "FIGHTING EACH OTHER" AND OUT OF UNISON WITH THE OTHER. SLOWING DOWN WILL STOP THE VIBRATION AND VEHICLE WILL SETTLE DOWN AND RETURN TO NORMAL. THIS OCCURS WITHOUT NOTICE, BUT ESPECIALLY WHEN VEHICLE IS DRIVEN ACROSS A ROUGH PATCH OR TRANSITION FROM ONE ROAD SURFACE TO ANOTHER. MORE LIKELY ON HIGHWAYS AND INTERSTATES AT SPEEDS ABOVE 55. THIS ISSUE HAS BEEN OCCURRING INTERMITTENTLY FOR YEARS. SERVICE CENTERS HAVE BEEN UNABLE TO DIAGNOSE THE CAUSE. HAVE INSPECTED FRONT END, SHOCKS, TIE RODS, BALL JOINTS, ETC. AND FOUND NO REASON FOR TROUBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000380June 21, 2017
STEERING
TL* THE CONTACT OWNS A 2006 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT CALLED A LOCAL DEALER (JOHNSON'S OF CHICKASHA LOCATED ON 3121 S 4TH STREET, CHICKASHA, OKLAHOMA) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985390June 20, 2017
AIR BAGS
2003 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR FOR THE AIRBAGS EXCEEDED A REASONABLE AMOUNT OF TIME. IT HAS TAKEN OVER 3 YEARS AND THE PARTS UNAVAILABLE. UPDATED 06/20/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000180June 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH THE DEALER (MALL OF GEORGIA CHRYSLER DODGE JEEP RAM 4345 BUFORD DR, BUFORD, GA 30518) WHO STATED THAT PARTS WERE NOT AVAILABLE AND IT TOOK A LONG TIME TO GET PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000300June 20, 2017
AIR BAGS
TAKATA RECALL. NOTHING IS HAPPENING WITH THIS RECALL, IF THEY HAVE THE PARTS TO PUT IN NEW VEHICLES THEY SHOULD BE PUTTING THEM IN VEHICLES ON THE ROAD ENDANGERING ME AND MY FAMILY'S LIVES. IF YOU STOP THEM FROM SELLING TRUCKS TILL THEY CORRECT THE RECALL IT WON'T BE ANOTHER 5 OR 10 YEARS BEFORE THEY GET TO MY TRUCK. THEY ARE JUST WAITING EVERYONE OUT AND YOU KNOW IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994769June 19, 2017
AIR BAGS
2008 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP- UNABLE TO REPAIR RECALL AT SCHEDULED APPOINTMENT, CONSUMER TOLD BY DEALERSHIP TO RESCHEDULE. *LD UPDATED 06/19/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000094June 19, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ELECTRICAL FIRE IN DASH. MY HUSBAND WAS DRIVING AND SMELT SOMETHING BURNING. AS HE WENT TO PULL OVER FLAMES STARTED SHOOTING OUT THE VENTS. TRUCK IS A TOTAL LOSS PER INSURANCE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10995745June 18, 2017
STEERING
DEATH WOBBLE !!!! THIS HAS HAPPENED MANY TIMES OVER THE LAST FEW YEARS NOT JUST THE ONE DATE LISTED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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