Dodge Ram Complaints

27,062 consumer complaints on file.

#730317September 5, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
I HAVE A CONTINUAL PROBLEM WITH THE STEERING ON MY NEW TRUCK. IT WANDERS GOING DOWN THE ROAD AT HIWAY SPEEDS. YOU HAVE TO CONTINUE TO RECOMPENSATE FOR THE DRIFT IN THE STEERING. IT IS UNSAFE AND ACCORDING TO OTHER OWNERS OF THE SAME MODEL DODGE TRUCK, THEY ARE ALSO HAVING PROBLEMS WITH THEIR STEERING. THERE ARE ALOT OF POSTS ON THE TURBO DIESEL REGISTER WEBSITE ON THE WEB OF OTHERS WITH THE SAME PROBLEMS. ALL DODGE WILL DO IS CHANGE THE STEERING BOX AND IT DOES NOT HELP. WE NEED SOME HELP GETTING DODGE TO CORRECT THIS PROBLEM. THE DEALER CAN ONLY DO WHAT DODGE SAYS TO DO, AND WE OWNERS OF THESE NEW THIRTY THOUSAND DOLLAR TRUCKS ARE SUFFERING WITH A POOR DRIVING VEHICLE THAT IS UNSAFE TO DRIVE . PLEASE TRY TO HELP US AS DODGE IS NOT COMING THRU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730357September 5, 2000
STEERING: STEERING WHEEL/HANDLE BAR
WE CONTACTED YOU ON JUNE 21, 2000. SENT BACK THE FORM YOU SENT US. REFER TO TSB 19-03-99. WE HAVE BEEN TO NATIONAL CENTER FOR DISPUTE SETTLEMENT AND THEY CLAIM THIS IS A CHARACTERISTIC OF THE DODGE. TSB 19-03-99 TELLS THEM HOW TO FIX IT AND IT STILL HAS NOT BEEN FIXED. THE INDEPENTANT VEHICLE INSPECTION REPORT STATES:"THE STEERING WILL NOT RETURN TO CENTER AFTER AN IN TOWN NINETY (90) DEGREE TURN. FINDINGS: DURING THE TEST DRIVE THE VEHICLE CONSISTENTLY WOULD NOT RETURN TO THE NEUTRAL (CENTER) STEERING POSITION. USUALLY THE STEERING WHEEL HAD TO BE TURNED BY HAND THE LAST SEVENTY (70) TO EIGHTY (80) DEGREES BACK TO THE CENTER THE TWO(2) SAMPLE DODGE RAM 2500 4X4 DIESEL UNITS I DROVE RETURNED CLOSER TO THE CENTER THAN GEORGE DUFFY'S DID. THE TEST/SAMPLE VEHICLES RETURNED TO THE CENTER WITHIN TEN (10) TO FIFTEEN (15) DEGREES OF CENTER. COULD THE CONDITION BE VERIFIED? (PLEASE CIRCLE ONE) YES OR NO. 'YES', WAS CIRCLED. IF 'YES' IS CIRCLED, (PLEASE CIRCLE ONE) NORMAL OR ABNORMAL [ABNORMAL] IS CIRCLED. IF YOU WISH, WE WILL BE GLAD TO SEND COPIES OF ALL PAPERS AND CORRESPONDANCE THAT WE HAVE. WE FEEL, AND SO DID THE INDEPENDANT VEHICLE INSPECTOR, THAT HIS SITUATION IS DANGEROUS! WHEN I TOLD HIM OF NOT BEING ABLE TO KEEP THE TRUCK ON THE ROAD ( ON CA "89") IN HAT CREEK COUNTRY, AND RUNNING INTO THE SHOULDER. I WAS FORTUNATE THAT THE SHOULDER WAS DRY. HE (VEHICLE INSPECTOR) SAID "YOU WOULD NOT BE HERE TO TELL THE STORY IF HAD NOT BEEN DRY!"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869585September 5, 2000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, POWER TRAIN
HEADLAMP SWITCH OVERHEATS AND COULD LOSE LIGHTS. HAS TO WAIT 15 MINUTES BEFORE LIGHTS COME BACK ON. TOOK TO DEALER. HE HAS PUT ON 3 HEADLAMP SWITCHES. CONSUMER IS STILL HAVING THE SAME PROBLEM. ALSO, SPEEDOMETER GOES OUT WHEN VERY HOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869490September 5, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THERE IS A PADDED MATERIAL LAYING AGAINST EXHAUST PIPE WHICH HAS ALREADY SLIGHTLY BURNED. VEHICLE IS NOT INCLUDED IN RECALL 97V126000 ALTHOUGH HAS SAME DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869500September 5, 2000
SUSPENSION, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE TRAVELING WHEN ROAD WAS WARM AND OVER A BUMP TIRE WOULD LEAVE SKID MARKS ON ROAD. VEHICLE WOULD TRAVEL FROM LEFT TO RIGHT. *AK AT 65 MPH, THE FRONT TIRES MAKES DEEP SKID MARKS ON THE ROAD UNTIL THE VEHICLE STOPS. THE SQUARE SHAFT FROM THE STEERING WHEEL AND STEERING BOX MAKES NOISE WHILE DRIVING. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730180September 4, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TEMPERATURE OUSIDE WAS ABOUT 100 DEGREES ON I-80 EAST OF SALT LAKE CITY CLIMBING TOWARD PARLEY'S SUMMIT. ENGINE WAS RUNNING A LITTLE BIT WARM AS USUAL WHEN CLIMBING LONG STEEP GRADES, BUT WAS NOT OVERHEATING. SUDDENLY, I SMELLED SMOKE AND THE ENGINE STARTED TO RUN ROUGHLY. I PULLED OVER AND OPENED THE HOOD WHERE THE WIRING HARNESS AT THE BASE OF THE WINDSHIELD WAS IN FLAME. I HAD A FIRE EXTINGUISHER WITH WHICH I PUT OUT THE FIRE. TRUCK IS STILL BEING REPAIRED, $5000 AND COUNTING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#730023September 3, 2000
SUSPENSION:REAR
AT HIGHWAY SPEEDS, IF THE VEHICLE HITS A SMALL BUMP, IT VIBRATES SO VIOLENTLY IT YOU ALMOST DRIVE OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001529September 1, 2000
VISIBILITY
THE EXTERIOR MIRRORS FOLD BACK WITH WIND RESISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554279September 1, 2000
VEHICLE SPEED CONTROL
THE THROTTLE LINKAGE ROD FELL OFF BECAUSE THE HEAT OF THE ENGINE EXPANDS THE PLASTIC CUPS SO THAT IT BECOMES LOOSE, CAUSING THE VEHICLE TO NOT MOVE FORWARD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729787September 1, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING ON THIS TRUCK IS LOOSE.TOOK IT TO DEALER AND SERVICE WRITER SAID THEY CHANGED THE STEERING ON THE NEW TRUCKS AND IT WILL NEVER DRIVE LIKE MY 199DODGE 4X4 DID.I HAVE SIDE TO SIDE PLAY IN THE PITMAN ARM THAT COMES FROM THE LOWER BEARING IN THE STEERING BOX.HAVE TALKED TO LOTS OF OTHER OWNERS WHO HAVE THE SAME PROBLEM.I HAVE HAD THE TRUCK TO A FRONT END SHOP AND HAD THE ALIGNMENT CHECKED AND IT MEETS FACTORY SPECS.THE TRUCK LIKES TO WANDER ALL OVER THE ROAD,STEERING FEELS DEAD IN THE MIDDLE AND YOU CAN FEEL A FUNNY BIND IN IT WHEN TAKING A CURVE ON THE INTERSTATE.IT MAKES YOU OVER CORRECT BECAUSE YOU WONDER IF ANYTHING IS CONNECTED TO THE STERRING BOX OR NOT.TOWING A TRAILER MAKES IT EVEN WORSE.IT IS A DIESEL SO I THINK YOU SHOULD BE ABLE TO TOW WITH IT AT LEAST THAT IS WHY I BOUGHT IT.THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729838September 1, 2000
TIRES
THESE TIRES HAVE HAD A VIBRATION IN THEM SINCE DAY ONE, THE DEALER WAS UNWILLING TO HELP ME, AND I RECENTLY (SINCE THE NEWS HIT) STARTED SENDING REQUESTS TO FIRESTONE TO REPLACE THEM WITH SOME OTHER BRAND BEFORE I GET HURT. I HAVE COPIES OF EMAILS AND FORM LETTER RESPONSES FROM THEM. THEY STATE THAT THE ONLY TIRES THEY ARE REPLACING ARE THE 15" ONES AND MINE DO NOT APPLY. I JUST WANT NEW TIRES FROM THEM, BEFORE I GET HURT OR KILLED. MY JOB REQUIRES A MINIMUM OF 120 HIGH SPEED HIGHWAY MILES A DAY. I ALSO DO NOT HAVE THE MONEY TO REPLACE THEM MYSELF, AND EVEN IF I DID, IT WOULD BE A TOTAL LOSS, AS THERE IS NO RESALE VALUE ON ANYTHING THEY MADE.( DOT NUMBER: UNKNOWN TIRE SIZE: P265/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729875September 1, 2000
TIRES
THE TIRE WAS MOUNTED IN THE SPIRE TIRE HOLDER IN THE BACK OF THE VEHICLE SUNDAY NIGHT AND BLUE UP DAMAGING THE IN SIDE OF THE VEHICLE( DOT NUMBER: B3DD565455 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729876September 1, 2000
STRUCTURE:FRAME AND MEMBERS
TIRE IS CUT INTO ON LEFT TURNS AND U TURNS BY A-FRAME. RETURNED TO WEISNER (DODGE DEALER NEAREST MY HOME) THEY INFORMED ME IT WAS A PROBLEM WITH THE 2000 DODGE RAM PICKUPS. THEY TOLD ME THE ONLY THING I COULD DO WAS HAVE THE A-FRAME GROUND WITH A GRINDER. I THE TOOK IT TO THE DEALER I PURCHASED IT FROM AND THEY TOLD ME IT WAS A DODGE PROBLEM AND THEY WOULD CONTACT THEM. WHEN I DIDN'T HEAR FROM THEM I CONTACTED DODGE MYSELF AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO TO FIX IT. THE LAST DEALER (DOWELL MOTORS) EVEN PUT A NEW TRUCK ON THE RACK NEXT TO MINE AND IT DOES THE SAME THING. TRUCK IS STILL UNDER WARRANTY. IF NOT CAREFUL NOT TO MAKE SHARP TURNS I WILL CUT THROUGH ENTIRE SIDEWALL OF MY TIRE. HAVE ROTATED SEVERAL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869293September 1, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FLUID
CONSUMER WAS ON THE ON RAMP ,AND WENT TO YIELD FOR ONCOMING TRAFFIC, TOUCHED BRAKES AND IT WENT TO THE FLOOR. CONSUMER HAD TO COAST TO THE SIDE AND GET VEHICLE TOWED. DEALER INSPECTED VEHICLE AND DETERMINED DEFECT WAS DUE TO CONTAMINATION IN THE BRAKE FLUID, BUT VEHICLE HAS ONLY BEEN SERVICED AT SAME DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869381September 1, 2000
VISIBILITY:WINDSHIELD
ON THE PASSENGER SIDE IN THE CENTER WINDSHIELD WAS CRACKING, HORIZONTALLY. CRACK WERE GETTING PROGRESSIVELY LONGER THEN ORIGINAL 5 INCHES. BEEN TO DEALER & MECHANIC INDICATED IT WAS A STRESS CRACK & WINDSHIELD NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869382September 1, 2000
TIRES:TREAD/BELT
WAS DRIVING 57MPH TOWING A TRAILER WHEN VEHICLE STARTED TO SHIMMY. SUDDENLY VEHICLE JUMPED UP & DOWN. HEARD A LOUD AWFUL NOISE. VEHICLE WENT OUT OF CONTROL. MANGED TO CONTROLLE VEHICLE & MOVE TO SIDE OF ROAD & STOP. CHECKED VEHICLE & TIRES. NOTICED RIGHT REAR TIRE HAD LOST ITS TREAD. IT HAD PEELED OFF & WAS FLAPPING UP AGAINST VEHICLE & THEN TRAILER AFTER BREAKING LOOSE. TIRE WAS STILL INFLATED. CONTACT ROAD SERVICE & SPARE WAS PLACED ON VEHICLE. ARRIVED HOME & CONTACTED INSURANCE CO. & REPRESENTATIVE CAME & CHECKED VEHICLE. INFORMED OWNER NOT TO DRIVE VEHICLE ON THOSE TIRES. GOODYEAR WRANGLER AT LT245/75R16 MS LOAD RANGER E WITH 26,000 MILES ON IT. WAS ON A DODGE RAM 2500.*AK ALL THE OTHER THREE TIRES ARE SHOWING SIGN OF POSSIBLE TREAD SEPARATION. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554201August 31, 2000
TIRES:TREAD/BELT
THE MICHELIN LTXA 1115 265 7516 TIRES EXPERIENCED VERY BAD SEPARATION WHICH CAUSED THE VEHICLE TO VIBRATE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729634August 31, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TRUCK STARTED WITH NO KEY-JUMPED A BARRIER-RAMMED A BUILDING-CAUGHT ON FIRE;
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#729660August 31, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729693August 31, 2000
SUSPENSION:FRONT
VEHICLE PULLS HARD TO THE RIGHT WHEN BRAKING. THE DEALER AND A LOCAL REPAIR SHOP CLAIMS IT IS DUE TO A WORN FRONT TRACK BAR, FAILING U-JOINTS, AND SWAY BAR LINKS. THESE PARTS SHOULD NOT BE WEARING OUT AT THIS LOW OF MILEAGE. I AM CONCERNED WITH THE UPCOMING WINTER DRIVING CONDITIONS THAT LOSS OF CONTROL IS POSSIBLE DUE TO THE POOR HANDLING WITH THE DEFECTIVE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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