Dodge Ram Complaints

27,062 consumer complaints on file.

#8003495February 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 25 MPH VEHICLE STOP SUDDENLY FOR NO REASON. TOOK TO DEALER AND DEALER INDICATED NEEDED TRANSMISSION. PLEASE ADD VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757685February 3, 2002
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
MY VEHICLE CRASHED INTO A CLIFF-SIDE AT 50 MPH. THE COLLISION WAS DIRECTLY HEAD-ON. NEITHER THE DRIVER'S NOR THE PASSENGER SIDE/ FRONT AIRBAGS WERE DEPLOYED DURING THIS CRASH.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#757660February 2, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THE SERVICING DEALER, DANBURY DODGE, 100B FEDERAL RD, DANBURY, CT 06813, PHONE 203-825-5900 HAS HAD MY TRUCK IN THE SHOP 10 TIMES FOR THE INDUCTION FAILURE, WHICH DODGE HAS STATED IS A COMMON PROBLEM WITH MY TRUCK MODEL BECAUSE THE INDUCTION SEALS WERE MANUFACTURED OUT OF THE WRONG MATERIALS. YET THE SERVICE ADVISOR MADE THIS STATEMENT, "FORTUNATELY FOR DODGE, MOST OWNERS DON'T RECOGNIZE THE PROBLEM UNTIL AFTER THE WARRANTY HAS RUN OUT". ON THE LAST ATTEMPT, PAUL TRAINA THE SERVICE MANAGER STATED THAT DETROIT WILL NO LONGER ALLOW THEM TO WORK ON THIS PROBLEM. EVEN THOUGH THEIR OWN TECHNICIAN VERIFIED THAT THERE IS A PROBLEM AND THAT IT IS A MECHANICAL FAILURE THAT THEIR COMPUTERS CANNOT DETECT. WHEN TRAVELING AT HIGHWAY SPEEDS AND THE TRUCK LOOSES POWER I AM AN ACCIDENT WAITING TO HAPPEN. YET THEY REFUSE TO FIX MY TRUCK. THEY WILL NOT EVEN TALK TO ME ABOUT THIS. IN REGARDS TO THE STEERING COLUMN, DANBURY DODGE HAS HAD TO PUT 3 STEERING COLUMNS IN SINCE I BOUGHT THE TRUCK. THEY HAVE TOLD ME REPEATEDLY THAT IT IS DEFECTIVE PARTS FROM THE FACTORY. IN REGARDS TO THE FRONT END ASSEMBLY, I PUT MY TRUCK IN THE SHOP FOR REPAIRS WHEN I HIT THE BRAKES ON THE HIGHWAY AND IT PULLED SO HARD TO THE LEFT THAT IT PUT ME ON TWO WHEELS. DODGE DID ABSOLUTELY NOTHING TO FIX THIS. HOWEVER, IT HAS BEEN IN THE SHOP FOR THIS 4 TIMES NOW AND THEY STILL HAVEN'T FIXED IT. THEY WILL NOT EVEN ANSWER MY CALLS. THIS IS A DEFINITE ROLL OVER HAZARD, AS I HAVE BEEN ON TWO WHEELS TWICE ALREADY. I HAVE NO OTHER VEHICLE THAT I CAN DRIVE TO WORK EVERY DAY. I CANNPT AVOID DRIVING ON THE HIGHWAY AS THAT IS THE ONLY WAY TO GET TO WORK. DODGE CANNOT ATTEST TO THE SAFETY OR DRIVABILITY OF THIS TRUCK. YET EVERY TIME I SIT BEHIND THE WHEEL NOT ONLY AM I AT RISK OF AN ACCIDENT BUT EVERY ONE AROUND ME IS AS WELL. ALL BECAUSE DODGE REFUSES TO STAND UP TO THEIR WARRANTY. IF YOU CAN BE OF ASSISTANCE ON THIS MATTER, I WOULD GREATLY APPRECIATE IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564233February 1, 2002
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CABLES
CONSUMER TOOK VEHICLE IN TO DEALERSHIP TO HAVE RECALL REPAIR WORK PERFORMED ON VEHICLE, AFTER RECEIVING VEHICLE BACK CONSUMER STATED THE RADIO, DOME LIGHTS, MAP LIGHTS AND DOOR CHIME DID NOT WORK, AFTER VEHICLE WAS LOOKED AT, CONSUMER WAS INFORMED BY DEALERSHIP THAT WHEN THEY WERE WELDING THE REINFORCEMENTS A SPARK HIT THE GROUND BOX.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003413February 1, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WAS REPLACED AT 14,000 MILES, AND AGAIN AT 32,000 MILES. VEHICLE WILL NOT ACCELERATE, AND IT TAKES A WHILE TO SHIFT TO NEXT GEAR. DEALER HASN'T BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757624February 1, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I'M HAVING PROBLEMS WITH EXCESSIVE STEERING PLAY AND WANDER, WHICH CAUSES A NEED FOR CONSTANT STEERING CORRECTIONS TO AVOID WANDERING INTO OTHER TRAFFIC LANES WHEN DRIVING AT HIGHWAY SPEEDS. THE PROBLEM WORSENS WHEN EITHER PASSING OR BEING PASSED BY LARGE TRUCKS, BUSES, OR RV'S AND CAUSES A TENDENCY TO WANDER OR DRIFT TOWARDS THE LANE OF THE OTHER VEHICLE. THESE SITUATIONS ARE FURTHER WORSENED AND CAUSE DANGEROUS DRIVING CONDITIONS WHEN TOWING A TRAILER. THIS CAN CAUSE UNSAFE SITUATIONS OF STEERING OVER- CORRECTION DUE TO THE EXCESSIVE PLAY AND WANDER IN THE STEERING SYSTEM. THE EXCESSIVE STEERING PLAY AND STEERING WANDER CAUSES DRIVER FATIGUE DUE TO THE CONSTANT NEED FOR STEERING CORRECTION WHEN DRIVING FOR EXTENDED PERIODS OF TIME AND CAN LEAD TO DANGEROUS DRIVING CONDITIONS LIKE MENTIONED EARLIER WHEN BEING PASSED BY LARGE TRUCKS OR RV'S. THE STEERING GEAR AND TRACK BAR WHERE FOUND TO BE DEFECTIVE AND REPLACED UNDER THE VEHICLES MANUFACTURE WARRANTY @ 32,040 MILES. WITHIN 10,000 MILES THE BEFORE MENTIONED EXCESSIVE STEERING PLAY AND WANDER RETURNED. THIS PROBLEM IS WELL KNOWN AMOUNG 1994-CURRENT DODGE 2500/3500 RAM PICKUPS WITH THE CUMMINS DIESEL ENGINE OPTION. CHRYSLER/DODGE ACKNOWLEDGES THIS PROBLEM SINCE THERE IS A TSB OUT TO SPECIFICALLY TROUBLESHOOT CUSTOMER COMPLAINTS OF "EXCESSIVE STEERING PLAY AND WANDER". CHRYSLER/DODGE HAS REVISED THE STEERING GEAR SEVERAL TIMES DUE TO THE HIGH INCIDENCE OF FAILURES LEADING TO EXCESSIVE STEERING PLAY AND WONDER. CHRYSLER HAS YET TO FIX THIS PROBLEM WHICH CAUSES UNSAFE AND POTENTIALLY FATAL DRIVING CONDITIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003364January 31, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING BRAKES VEHICLE STEERS TO RIGHT WITHOUT CONTROL OF STEERING WHEEL.*AK CONSUMER STATES THAT BOTH REAR DRUMS AND PADS WORN OUT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564207January 30, 2002
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
CONSUMER RECEIVED RECALL NOTICE, CONTACTED DEALER FOR SETTING UP AN APPOINTMENT FOR THE RECALL BUT STILL HAS NOT HEARD FROM DEALER REGARDING RECALL, THE DEALER STATED THEY WOULD CALL CONSUMER BACK TO LET HER KNOW IF THE PART WAS AVAILABLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003264January 30, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
WHILE REPLACING NEGATIVE BATTERY CABLE TO NEGATIVE POST A DIRECT CHARGE OCCURRED. DEALER NOTIFIED. *AK THE CONSUMER STATED THAT THE BATTERY CABLE SPARKED DUE TO THE MANIFOLD RELAY POINTS BEING WELDED TOGETHER. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#757563January 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
DODGE SAYS THEY DONT HAVE A PROBLEM BUT EVERYONE YOU TALK TO HAS HAD A NUT COME OFF OF 5TH GEAR SOME MORE THAN ONCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564160January 29, 2002
VEHICLE SPEED CONTROL:CABLES
PRIOR TO RECALL NOTIFICATION, CONSUMER EXPERIENCED A PROBLEM WITH THE THROTTLE CABLE BEING FRAYED, THE RECALL STATED IF THE REPAIR HAD ALREADY BEEN MADE TO SUBMIT THE NECESSARY PAPERWORK, HOWEVER THE LABOR PORTION OF THE BILL WAS HAND WRITTEN AND THE MANUFACTURER WOULD NOT ACCEPT THAT, ANOTHER INVOICE WAS SUBMITTED WITH PAID STAMPED ON THE FRONT BUT THE LABOR CHARGE WAS STILL HAND WRITTEN, MANUFACTURER INFORMED CONSUMER THAT THE INFORMATION WOULD NEED TO BE WRITTEN ON BUSINESS STATIONARY FOR REIMBURSEMENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003068January 29, 2002
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, OTHER
WHILE DRIVING, VEHICLE COMPLETELY STALLED DUE TO A FRACTURED FUEL LINE, WHICH ALSO CAUSED FUEL LEAKAGE. *AK THE CRACKED BANJO FITTING ALLOWS AIR TO ENTER THE FUEL RETURN LINE CAUSING THE MORNING START TO BE DIFFICULT. THE FUEL TANK SENDER HAD BEEN REPLACED THREE TIMES. THE FUEL GAUGE ALSO READS EMPTY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757500January 29, 2002
SUSPENSION
WANDERS, AND REQUIRES CONSTANT STEERING CORRECTIONS FROM DRIVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002993January 28, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT COUNTY SPEED LIMIT APPLIED BRAKES AND VEHICLE SKIDDED INSTEAD OF COMING TO A STOP. MECHANIC STATED THERE WAS A MALFUNCTION WITHIN ABS BRAKE SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757451January 28, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757408January 27, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TOTAL LOSS OF STEERING AND BRAKING. AM IN PROCESS OF REPLACING POWER STEERING PUMP/BRAKE VACUUM PUMP (ONE UNIT) FOR THE SECOND TIME. AT TIME OF LOSS OF STEERING AND BRAKING CONTROL WAS DRIVING DOWNHILL WITH A FULL SIZE CAMPER ON ICE. SLID SIDEWAYS AND STOPPED IN SNOWBANK. AM AFRAID TO DRIVE VEHICLE AFTER SECOND INCIDENT. KNOW SEVERAL DRIVERS WHO HAVE EXPERIENCED SAME PROBLEM WITH 2001 DODGE RAMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757376January 26, 2002
SUSPENSION:FRONT
STEERING PROBLEM. VEHICLE HAS A SEVERE WANDER PROBLEM. FRONT END HAS BEEN ALIGNED AND RECENTLY A NEW TRACK BAR INSTALLED, BUT VEHICLE STILL CONTINUES TO DEMONSTRATE THE WANDERING PROBLEM. THIS CONDITION CAUSES AN UNSAFE HANDLING PROBLEM ALTHOUGH I HAVE NOT HAD AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002831January 24, 2002
AIR BAGS
RECALL 01 V 153 000/CLOCKSPRING MATERIAL, AIR BAG SENSOR LIGHT REMAINS ON WHILE DRIVING. DEALER NOTIFIED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002838January 24, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TRANSMISSION COOLANT LINE LEAKED FLIUD. TOOK TO DEALER. DEALER INDICATED THAT THEY DO NOT MAKE THAT SYSTEM ANY MORE, HOLD SYSTEM HAD TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002774January 24, 2002
TIRES:TREAD/BELT
WHILE DRIVING 55MPH, TREAD SEPARATED FROM LEFT REAR TIRE, TIRE NEVER WENT FLAT, TIRE SIZE LT 245/75R16, DOT# MD11T5HV057, DAMAGES OCCURRED TO VEHICLE. DEALER CONTACTED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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