Dodge Ram Complaints

27,062 consumer complaints on file.

#8007461April 11, 2002
ELECTRICAL SYSTEM:WIRING
WHILE TRAVELING ON HIGHWAY HEARD A KNOCKING NOISE COMING FROM UNDERNEATH THE VEHICLE.*AK THE ENGINE WIRES SHORTED CAUSING A FIRE AND THE VEHICLE BURNED COMPLETELY, THERE WERE 2 INJURIES. *YH
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#760589April 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THIRD GEAR LIP SEAL FAILED IN TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007275April 10, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TRANSMISSION FLUID LINE WAS LEAKING NEAR EXHAUST SYSTEM, CREATING SMOKE WHEN CONSUMER WAS DRIVING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK CONSUMER STATES THERE IS A QUICK - DISCONNECT FITTING, CONSISTING OF A CONNECTOR AND A RETAINING CLIP AT THE TRANS-COOLER UNIT. THE SEAL IN THE CONNECTOR CANNOT WITHSTAND HIGH TEMPERATURE CONDITIONS AND IS PRONE TO FAILURE. CONSUMER SEEKS REPLACEMENT OF CONNECTOR AND RETAINING CLIP ONLY. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007283April 10, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WILL FLASH; THEN GO OUT FOR ABOUT 10 SECONDS. AFTER TURNING HEADLIGHTS OFF FOR 5 MINUTES, THEY WORK FOR A WHILE, THEN START FLASHING AGAIN.*AK CONSUMER HAD HEAD LIGHT SWITCH AND WIRES REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007286April 10, 2002
AIR BAGS:FRONTAL
WAS DRIVING APPROIMATELY. 35MPH WHEN ANOTHER VEHICLE RAN STOP SIGN. OTHER VEHICLE WAS "T"-BONED BY RAM. UPON IMPACT WITH OTHER VEHICLE, RAM'S AIR BAGS FAILED TO DEPLOY. DRIVER SUFFERED INJURIES FROM SEAT BELTS. NO EMERGENCY ROOM TREATMENT. HAD POLICE REPORT DONE. VEHICLE TOTALED BY INSURANCE CO.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8007288April 10, 2002
AIR BAGS:FRONTAL
VEHICLE HIT A LAMP POST AT 20 MPH, NEITHER AIRBAG DEPLOYED. VEHICLE WAS TOTALLED, CONSUMER HIT HEAD ON WINDSHIELD.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#760521April 10, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
STUDS KEEP BREAKING ON THE FRONT WHEELS. IN NOVEMBER 2002 RIGHT FRONT STUDS "FELL OFF" AS A MECHANIC WAS TAKING THE TIRES OFF AS PART A MAINTENANCE INSPECTION. ITEMS REPLACED. IN MARCH 2002, I WAS REPLACING THE CALIPERS AND AS I PLACED THE LUG WRENCH "MANUAL TYPE" ON THE LUG NUTS TWO FELL OFF FROM THE FRONT RIGHT AND ONE FROM THE FRONT LEFT. I AM NOT SURE IF THE TWO FRONT RIGHT WERE THE SAME ONES THAT WERE REPLACED IN NOV 2002. I AM CURRENTLY WORKING WITH A DEALERSHIP TO HAVE THE BROKEN STUDS REPLACED. WOULD LIKE FURTHER INFORMATION IF AVAILABLE AS IT CONCERNS ME THAT THEY MAY POP WHILE DRIVING AND I MAY LOOSE A TIRE. THANK YOU FOR YOUR TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007166April 9, 2002
AIR BAGS:FRONTAL
VEHICLE WAS HIT FROM LEFT SIDE PUSHING VEHICLE INTO CONCRETE BARRIER HEAD-ON AND AIR BAGS DID NOT DEPLOY. BOTH DRIVER AND PASSENGER SUSTAINED SOME INJURIES.*AK CONSUMER RECEIVED A LETTER FROM CHRYSLER STATING THAT AIR BAGS DID NOT DEPLOY BECAUSE VEHICLE NEVER REACHED THE LEVEL OF DECELERATION REQUIED TO ACTIVATE DEPLOYMENT. *TT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8007170April 9, 2002
STEERING
WHILE DRIVING AT LOW SPEED OR LOW RPMS THERE IS A LOSS OF STEERING . DEALER CONTACTED, SAID IT WAS DESIGNED THAT WAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760445April 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
DRIVER FRONT THROUGH A BRAKE PAD AND DESTROYED THE ROTOR. REAR BRAKES DID NOT APPEAR TO BE WORKING PROPERLY EITHER. THE REAR BRAKES HAVE BEEN WORKED ON FOUR TIMES FOR VIOLENT GRABBING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760477April 9, 2002
VEHICLE SPEED CONTROL
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760482April 9, 2002
SUSPENSION:FRONT
THE ACCIDENT OCCURED AUGUST 23, 2001. THE TRUCK WAS BROUGHT TO AUTOPLEX 2000 IN BEAUMONT, TX. THE FRONT PASSENGER SIDE OF THE TRUCK WAS HIT. THE ESTIMATED DAMAGES CAME TO BE AROUND $8,900.00. WHEN THE TRUCK WAS FIXED AND MY HUSBAND WAS TO GO AND PICK IT UP, WE RECIEVED A CALL THAT THE GATE IN THE SERVICE DEPARTMENT HAD HIT MY DRIVER SIDE DOOR. WELL IN ORDER FOR THEM TO FIX THE DOOR, THEY HAD TO TAKE OFF THE HEATED MIRROR. SINCE THAT WAS DONE AND WE GOT THE TRUCK BACK, WE COULD NO LONGER USE THE HEATED MIRRORS,HEATER, OR THE AIRCONDITIONING. WE HAD TO TAKE THE FUSE OUT BECAUSE THE SWITCH WOULD STAY ON. THE FUSE WOULD NOT BLOW OUT IT WOULD JUST STAY ON. WITH THE SWITCH STAYING ON THE WIRING IN THE DASH WOULD CATCH FIRE. THE PROBLEM WITH THE FRONT END IS THAT THE TIRES ON THE RIGHT, AND LEFT SIDE ARE BEING CUT INTO. THIS WAS NOT ACCURING BEFORE THE ACCIDENT. WE PUT TWO SETS OF NEW TIRES ON THE TRUCK IN THE PROCESS OF TRYING TO GET THE TRUCK BACK IN THE SHOP TO BE FIXED. WE WERE TOLD THAT WE HAD PUT TO BIG OF A TIRE ON THE TRUCK, THAT WAS THE CAUSE FOR THE TIRES BEING CUT. BUT WE STILL HAD OUR WINDOW STICKER FROM WHEN WE BOUGHT THE TRUCK AND SHOWED THEM THAT WITH THE OPTIONS PACKAGE ON THE TRUCK THAT SIZE OF TIRE IS WHAT CAME ON THE TRUCK. EVERYTHING THAT IS WRONG WITH THE TRUCK NOW IS STILL THINGS THAT DIDN'T GET CHECKED AND FIXED FROM THE ACCIDENT. THEY ARE SAYING IT ISN'T ACCIDENT RELATED. I HAVE A 5 YEAR OLD AND A 3 YEAR OLD. I DO NOT FEEL SAFE DRIVING THIS VEHICLE. MY HUSBAND AND I WENT AND BOUGHT ANOTHER TRUCK FOR THAT REASON. OUR ONLY MEANS OF TRANSPORTATION AND NOT FEELING SAFE DRIVING IT WAS A PROBLEM. THEY SAY THAT THEY CAN'T FIND ANYTHING WRONG WITH THE TRUCK. APPARENTLY THERE IS FOR THE TIRES TO BE GETTING CUT. WITH IT BEING THE SAME SIZE TIRE THAT CAME ON THE TRUCK. THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8007120April 9, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WILL GO OUT WHEN CONSUMER IS DRIVING . PROBLEM IS INTERMITTENT. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760357April 6, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ESTREMELY POOR BRAKE RESPONSE. DURING MODERATE BRAKING OR WITH A LIGHT TRAILER/LOAD IT TAKES EXTREMELY LONG TO STOP THE VEHICLE. ONLY HAS REAR ABS, IT HAS NEVER GONE OFF. YOU CANNOT LOCK THE TIRES EXCEPT ON ICE/SNOW OR LOOSE GRAVEL/SAND. BEEN IN ONE ACCIDENT, NUMEROUS OTHER CLOSE CALLS. THE BRAKE PEDAL CAN BE PRESSED TO THE FLOOR. DEALER SAYS NOTHING IS WRONG, SEVERAL BRAKE JOBS DONE, NOW RUNNING WITH SS ROTORS AND CERAMIC PADS WITH NO IMPROVEMENT. I HAVE A FRIEND WITH THE SAME MAKE/MODEL/YEAR THAT HAS 44" MUDDERS AND CAN STOP ON A DIME.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8006971April 5, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, CONSUMER DISCOVERED THAT CRANKSHAFT WAS MISALIGNED AND KNOCKED BEARINGS OUT OF THE RODS. *AK DEALER INSTALLED REMANUFACTURED ENGINE IN TRUCK AT 54,000 MILES, THE REMANUFACTURED ENGINE HAD A KNOCK IN IT FROM DAY ONE OF INSTALLATION, CONSUMER TOOK TRUCK BACK TO DEALER, DEALER REPLACED PAN AND BEARINGS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760286April 5, 2002
TIRES:SIDEWALL
THIS IS A "LOAD RANGE E" GOODYEAR TIRE PROBLEM. AT 30081, 30805, 35213, AND 38060, MILES ONE EACH OF THE ORIGINAL EQUIPMENT TIRES FAILED DUE TO SIDEWALL SEPARATION AND WAS REPLACED AT VARYING CHARGES BY DEALERS. NOW, AT ABOUT 50,612 MILES, ONE OF THE REPLACEMENT TIRES HAS FAILED FOR THE SAME REASON. GOODYEAR IS GIVING ME A "RUN AROUND" AS HAS BEEN THE CASE IN ALL PREVIOUS OCCURRENCES VARIOUSLY CLAIMING THAT THE TIRE IS "NO LONGER AVAAILABLE" "ON BACKORDER" "NO LONGER MANUFACTURED" "NOT ADJUSTABLE" ETC. IT HAS NOW BEEN TWO WEEKS SINCE THE LAST FAILURE WAS SHOWN TO GOODYEAR, AND THEY CLAIM NOT TO BE ABLE TO LOCATE A REPLACEMENT. I HAVE COMPLETE DOCUMENTATION OF EACH OF THESE SITUATIONS, DEALER NAMES AND LOCATIONS, AND AM READY TO ASSIST YOU IN WHATEVER WAY IS APPROPRIATE. *AK (DOT NUMBER: MK11 TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006918April 4, 2002
VEHICLE SPEED CONTROL:CABLES
ACCELERATOR CABLE IS FREYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006930April 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WITHOUT WARNING AND WHILE PLACING VEHICLE IN REVERSE, A LOUD GRINDING NOISE CAME FROM UNDER THE HOOD. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760233April 4, 2002
ENGINE AND ENGINE COOLING:ENGINE
HAD TO REPLACE CYLINDER HEADS AT 68000 MILES, NOT DUE TO WEAR AND TEAR ACCORDING TO REPAIR SHOP. 10 OUT OF THE LAST 12 DODGE TRUCKS INTO THE SHOP HAVE HAD TO HAVE THE SAME THING DONE. I WAS TOLD TO KEEP MY PEPERWORK, BECAUSE THERE IS AN OBVIOUS PROBLEM AND THEY ARE SEEING MORE AND MORE DODGE TRUCKS WITH AROUND THE SAME MILEAGE BEING BROUGHT IN. REPAIR SHOP FEELS THERE PROBABLY WILL BE A RECALL ON THEM. MAJOR PROBLEMS WITH THE DODGE TRUCKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006788April 2, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE SHUTTING VEHICLE OFF FUEL SHUTOFF SOLENOID CAUGHT ON FIRE. RESTARTED STARTER, AND VEHICLE WOULD NOT SHUT OFF EVEN WHEN TURNING KEY. BURNED WIRES AND WAS SMOKING UNDER HOOD. CONSUMER FINALLY GOT VEHICLE SHUT OFF. DEALER CONTACTED. *AK *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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