Dodge Ram Complaints

27,062 consumer complaints on file.

#10010135March 8, 2003
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT ON -- RAN ON DRB III FOUND DIAGNOSTIC TROUBLE CODES SET FOR P1698 NO CCD, J1850 MESSAGE FROM TCM CLEARED ALL DIAGNOSTIC TROUBLE CODES RESET ALL VALUES AND ROAD TEST FOR 150 MILES *** RIGHT FRONT OF VEHICLE SCRAPED (HAD PAINT FROM ANOTHER VEHICLE) * RENTAL 02/10/03 - 02/17/03. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010136March 8, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CHECK ENGINE LIGHT APPT. 02/20/03 REY M 03/06/03 CALLED ME. 4:30 + - PM ABOUT PART 4 CLUSTER , ARRIVED 11:15 AM 02/07/03 ASKED 4 BILL BOYD, SERVICE DIR. STATES U WILL B TAKEN CARE OFF. JIMMY LAWRENCE CALLED IN, GENERAL. SALES MANAGER. DOESN'T LIKE MY REACTION, STORMS OUT TO SEE BILL B, WHILE MY RAM IS BEING APPRAISED FOR VALUE, NEW CREDIT FORM IS BROUGHT OUT BY ART AGGUIRRE, SALES AGENT STATES HE NEEDS TO CHECK MY CREDIT TO SEE WHAT KIND OF INTEREST RATES I CAN GET, I STATE I'M NOT HERE TO DO ANOTHER APP GETS ME TO SEE JIMMY, I TELL HIM I'M DRIVING A RENTAL MORE THAN MY OWN, I MENTION YOU HAVE BEEN PAYING FOR A RENTAL AND STATES HE DIDN'T CARE, DEALERSHIP SPENDS THOUSANDS OF DOLLARS ON RENTALS, AND THAT I WAS CRAZY IF I THOUGHT I WAS GOING TO GET ANOTHER VEHICLE. IT'S ONLY A BULB HE SAYS, AND IF THE VEHICLE IS DRIVABLE YOU DRIVE IT! WOW! AND THREATENS TO CALL POLICE TO ESCORT ME OUT, ART AND I GO TO BILL, WHICH IS ALSO UPSET STATES I 'M NOT GOING TO GIVE YOU ANOTHER VEHICLE, MY WIFE IS CRYING, SHE'S UPSET AND I'M UP SET. I TOLD BILL YOU TOLD ME YOU WERE GOING TO CALL A CHRYSLER REP. AND NOTIFY ME FOR A MEETING . MY TIME'S VALUABLE AND I NEED A DEPENDABLE VEHICLE, IN TIME HE REACTED BETTER, I'VE BEEN HERE #'S X"S AND SPEND 4 - 6 HRS HERE. I DON'T LIKE IT. I SHOULD BE HERE FOR REGULAR. SERVICE ONLY. MY RAM HAS BEEN HERE 4 #'S CHECK ENGINE LIGHT, ALIGNMENT (PULLING LIGHT) DOORS ADJUSTED., WIRING TO TCM, CONNECTION TO PCM, COMPUTER CHANGED, LET US DO PILOT TESTING, RIGHT FRONT HAS BEEN HIT/SCRAPED, NOW A PART FOUR CLUSTER, NOT TO FUEL UP W/ENGINE ON, PUT BEST MECHANIC THIS TIME. NOW DRIVING A RENTAL AGAIN 02/20/03 TO PRESENT TIME, LEFT W/ WIFE CRYING 5 HRS LATER. I HAVE TO PICK UP MY SON FROM SCHOOL & I"M OUT OF TOWN. IT HURT TO SEE MY WIFE IN THAT CONDITION, AND FOR AGENTS TO TELL ME THERE IS NOTHING I CAN DO! BILL B. STATED B-4 WE LEFT THAT HE WILL CALL CHRYSLER, AND WOULD CONTACT US LATER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010160March 8, 2003
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:DRIVELINE:UNIVERSAL JOINT, STEERING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SUSPENSION
I OWN A 1996 DODGE RAM 1500 WITH THE 5.2 LITER ENGINE. THE ENGINE OIL LIGHT WOULD FLICKER WHEN STOPPED AT A STOP SIGN IN DRIVE. I TOOK IT TO THE DODGE DEALERSHIP AND THEY SAID THAT THE ENGINE WOULD HAVE TO BE REPLACED DUE TO THE WEAR. I HAVE USED MOBILE 1 SYNTHETIC OIL SINCE THE BREAKIN OIL AND NEVER LET THE OIL IN THE VEHICLE OVER 4,000 MILES. EACH TIME THE OIL FILTER WAS ALSO CHANGED. THE VEHICLE HAS 106,000 MILES ON IT AND THE ENGINE REPLACEMENT IS COSTING ME $4.700. I'VE BEEN TOLD THAT THE 5.2 LITER ENGINE DOES NOT HANDLE SYNTHETIC OIL WELL. THE OIL DOES NOT RETURN TO THE OIL PAN FAST ENOUGH TO KEEP THE BOTTOM OF THE ENGINE LUBRICATED. I FIND THIS HARD TO BELIEVE BUT I'VE NEVER WORE OUT AN ENGINE BEFORE. MY QUESTION IS HOW CAN AN ENGINE WEAR OUT WHEN IT WAS TAKEN SUCH GOOD CARE OF? I'VE HAD SEVERAL OTHER FAILURES OF THIS VEHICLE DEALING WITH U-JOINTS, STEERING SHAFT, FAILED FUEL PUMP, AND AN UNSTABLE SUSPENSION REQUIRING A $500 PISTON ASSEMBLY TO REPAIR BUT THE REPAIR DID NOTHING TO HELP. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008865March 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE STALLED, WHEN THE VEHICLE DECELERATED.*DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007334March 7, 2003
SUSPENSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
LEFT FRONT CONTROL ARM WERE NOT REPLACED, ONLY THE BRAKE PADS. DEALERSHIP CLAIMED THIS WOULD FIX THE PROBLEM. HOWEVER, THERE WAS STILL A CLANKING NOISE AT FRONT LEFT AND RIGHT WHEEL AREA. CONSUMER'S INSPECTION REVEALED THAT ON BOTH SIDES THE PIVOT ARMS WERE LOOSE AND HAD ROTATED SEVERAL TIMES HITTING THE SUSPENSION ARM FRAME MOUNT AREA AND THERE WERE GOUGES IN THE FRAME MOUNT. FURTHER INSPECTION ALSO REVEALED EXHAUST LEAK ON THE BOTTOM SIDE OF THE MUFFLER AT THE BACK WELD OR SEAL OF THE UNIT. CONSUMER PLANNED ON TAKING VEHICLE TO ANOTHER DEALERSHIP. *TT *JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010065March 6, 2003
WHEELS
IT WAS DISCOVERED BY A TECHNICIAN, THAT THE LEFT REAR WHEEL WAS CRACKED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010086March 6, 2003
STRUCTURE:FRAME AND MEMBERS
THE VEHICLE EXPERIENCED A SEVERE VIBRATION, THE DEALER STATED THE ENGINE MOUNTS WERE LOOSE AND THE ENGINE MAY DROP DOWN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010013March 6, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE POWER STEERING FAILED OR LOCKED UP, WHICH CAUSED AN ACCIDENT. THE VEHICLE ROLLED OVER SEVERAL TIMES. CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES PRIOR TO INCIDENT. THERE WERE INJURIES.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10011345March 5, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
NAR 03/05/2003 THE CONSUMER VEHICLE HAS BEEN OUT OF SERVICE AT LEAST 20 CUMULATIVE DAYS TO REPAIR ONE OR MORE MALFUNCTIONS OR CONDITIONS THAT CAUSE THE VEHICLE NOT TO CONFORM TO THE WARRANTY. THREE OR MORE REPAIR ATTEMPTS HAVE BEEN MADE TO REPAIR THE SAME DEFECT AND CONDITION. THE CONSUMER NO LONGER WANTS THE VEHICLE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011913March 5, 2003
SUSPENSION
NAR 03/17/2003 IN REFERENCE TO A PRODUCT EVALUATION QUESTIONNAIRE BY CORRECT TRACK INC (REAR WHEEL ALIGNMENT SYSTEM) CORPORATION. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007248March 5, 2003
SUSPENSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, SERVICE BRAKES, HYDRAULIC
ODI #768732: BRAKE PADS WERE REPLACED. HOWEVER CLANKING NOISE AT FRONT LEFT AND RIGHT WHEEL AREA STILL EXISTED. INSPECTION REVEALED PIVOT ARMS HAD ROTATED, MAKING CONTACT WITH THE SUSPENSION ARM FRAME MOUNT AREA WHICH CAUSED GOUGES IN THE FRAME MOUNT AREA. FURTHER INSPECTION REVEALED EXHAUST LEAK FROM BOTTOM SIDE OF MUFFLER. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009891March 5, 2003
SUSPENSION:FRONT:SHOCK ABSORBER
THE WASHERS WHICH HOLD THE MAIN SHOCK SUPPORT WERE SEVERELY CORRODED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009893March 5, 2003
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
THE STEERING WHEEL TURNED HALFWAY AROUND WHILE DRIVING, UPON INSPECTION, CONSUMER NOTICED THE 2 BOLTS ON THE STEERING BOX WERE LOOSE AND 1 BOLT HAD COMPLETELY BROKEN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009954March 5, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE TIE RODS FAILED ON THE VEHICLE, THEY HAD BEEN REPAIRED PREVIOUSLY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007332March 5, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
RUSTED BRAKE LINES CAUSED BRAKE FLUID LEAKAGE. *TT *JB *TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10009961March 5, 2003
SUSPENSION
THE VEHICLE WANDERED OFF THE ROAD, THE TIRES WERE REPLACED, HOWEVER THE PROBLEM PERSISTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008435March 5, 2003
ENGINE AND ENGINE COOLING, STEERING, EQUIPMENT
STEERING SEEMED LOOSE. DEALER REPLACED TRAC BAR, INNER AND LOWER TIE ROD ENDS, AND AN ADDITIONAL BAR. JUST AFTER WARRANTY EXPIRED, MILEAGE 35,982 ON NOVEMBER 21, 2002. AS OF MARCH 5, 2003 FRONT END AND STEERING IS WORSE THAN WHEN IT WENT IN. VERY LOOSE FEELING, FREQUENT STEERING WHEEL CORRECTION NEEDED. VERY DANGEROUS SITUATION ESPECIALLY ON SNOW COVERED ROADS. VERY UNSAFE FEELING. DEALER WAS ASKED TO CHECK WORK THAT WAS PERFORMED ON NOVEMBER 0F 2002, ON JANUARY 30, 2003. THEY DID NOT LOOK INTO THE SITUATION. ALSO WOULD LIKE TO COMPLAIN ABOUT THE RADIATOR NEEDING TO BE REPLACED ALONG WITH CRANK SHAFT SEAL, LOWER PAN GASKET, AND FRONT SEAL. THIS WAS WITH MILEAGE OF 38,105. THESE ITEMS SHOULD NOT FAIL WITH THIS LOW MILEAGE AND AGE!!!! OBVIOUSLY A DEFECT IN MANUFACTURING, AND CHRYSLER WILL NOT ADMIT TO ANY FAULT OF THEIR PRODUCT. I HAVE RECORDS AND PROOF OF DAMAGED ITEMS IF NEEDED. I AKSED CHRYSLER TO PAY FOR PARTS ONLY, BUT THEY REFUSED TO DO SO. THEY ALSO REFUSED TO INVESTIGATE THE SERIOUS AND DANGEROUS FRONT END ISSUE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008460March 5, 2003
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION FAILED AT APROX 80,000 MILE. LOST ALL GEARS EXECPT FOR 4TH. COULD HAVE RESULTED IN A MAJOR ACCIDENT HAD IT FAILED ON THE FREEWAY WHICH WE HAD JUST EXITED. ALSO THE CLUTCH HAS BEEN REPLACED THREE TIMES SINCE THE TRUCK WAS NEW. ONE AT 37000, 56,000 AND 81,000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009712March 4, 2003
POWER TRAIN:AXLE ASSEMBLY
THE AXLE SNAPPED WHILE DRIVING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009779March 4, 2003
POWER TRAIN
THE TRANSMISSION FAILED DUE TO A LEAK. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram