Dodge Ram Complaints

27,062 consumer complaints on file.

#10021910May 30, 2003
AIR BAGS
WHILE DRIVING VEHICLE WAS IMPACTED AT 60 MPH IN AN HEAD ON COLLISION. NONE OF THE AIRBAGS DEPLOYED UPON IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10021925May 30, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHILE DRIVING AND WITHOUT WARNING REAR BRAKES FAILED, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020760May 30, 2003
STEERING, STEERING:LINKAGES, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
POOR STEERING CONTROL. VEHICLE DRIFTS. LOOSNESS IN STEERING. MANUFACTURER'S RERESENTATIVE STATES THE PROBLEM CANNOT BE CORRECTED. ALL DODGE 2002 PICKUP HAVE PROBLEMS WITH STEERING. THE STEERING HAS BEEN WORKED ON SINCE THE FIRST 150 MILES OF BEING NEW. VEHICLE HAS APPROXIMATELY 14,000 MILES TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020771May 30, 2003
STEERING, SUSPENSION
REGARDING THE NEW BODY STYLE DODGE 1500 RAM PICKUP. MY TRUCK IS LESS THAN A YEAR OLD AND ABOUT 15000 MILES. IT HAS A STEERING PROBLEM. GENERALLY, IT PULLS TO THE RIGHT, DANGEROUSLY! THE SECOND DAY OF MY OWNERSHIP, WENT TO THE DEALER AND THEY ALIGNED IT. TOLD ME IF I STILL HAD A PROBLEM, IT WAS A TIRE PROBLEM. THE ALIGNMENT DID NOT HELP. I HAD THE TIRES ROTATED AT THE APPROPRIATE TIME AND THIS DID NOT HELP. THE STEERING PROBLEM IS WORSE NOW. IF I TRAVEL OVER A BUMP OR A SEAM IN THE ROAD, THE VEHICLE WILL VERE TO THE RIGHT OR LEFT OR BOTH DIRECTIONS IN AN UNCONTROLABLE AND VIOLENT MANNER. I MUST COME TO A COMPLETE STOP TO REGAIN CONTROL OF THE VEHICLE. YES, IT IS VERY SCARY. SO MUCH SO, THAT I AGAIN RETURNED TO THE DEALER, THEY ALIGNED IT AGAIN. THE PROBLEM SEEMS WORSE NOW. I WAS TOLD, IF THE ALIGNMENT DID NOT HELP TO BRING IT BACK AND THEY WOULD ORDER/INSTAL A NEW RACK. I DID SO AND WAS PUT OFF. TODAY, 5-30-03 I RETURNED TO THE DEALER TO ASK ABOUT THE FIX FOR MY STEERING PROBLEM. I AGAIN WAS PUT OFF AND I ASKED TO CALL CHRYSLER. I DID, THE NICE AND EFFICIENT LADY NEW WHAT I WAS TALKING ABOUT WITH THE STEERING PROBLEM. I ASKED IF THERE WERE ALOT OF COMPLAINTS LIKE MINE AND WITHOUT SAYING "YES", SHE INDICATED THERE ARE MANY COMPLAINTS. WHILE ON HOLD WITH HER, SHE CALLED MY DEALER. I LATER CALLED THE DEALER AS INSTRUCTED. THE SERVICE ADVISOR I HAVE BEEN WORKING WITH FOR THREE WEEKS SAID "THERE IS A PROBLEM WITH THE STEERING, CHRYSLER IS AWARE AND HAS RE-DESIGNED PARTS FOR THE FIX, HOWEVER THEY ARE NOT YET AVAILABLE." I AM TO TAKE MY TRUCK IN ON MONDAY, 6-2-03 FOR A COUPLE OF HOURS SO THEY CAN "LOOK AT IT AGAIN." SAD TO SAY, BUT I AM AFRAID TO DRIVE MY NEW DODGE TRUCK. YOU NEVER KNOW WHEN IT WILL VERE VIOLENTLY OUT OF CONTROL. WHAT DOES A CONSUMER DO? HOW LONG BEFORE PARTS ARE AVAILABLE? HOW MANY PEOPLE MUST DIE OR THEIR LIVES CHANGED FOREVER BEFORE THE PROBLEM IS ADDRESSED ON A LARGE SCALE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022258May 29, 2003
UNKNOWN OR OTHER
DIFFICULTIES INSTALLING THE BLOWER MOTOR WIRING HARNESS. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021721May 28, 2003
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
NAR 05/28/2003 *MR THE HEADLIGHT SWITCH MELTED AND BECAME NONO-FUNCTIONAL. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011191May 28, 2003
SUSPENSION
THERE WAS A NOISE WHEN A TURN WAS MADE. DEALER STATED FRONT WHEELS WERE WOBBLING. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021786May 28, 2003
SUSPENSION:FRONT
THE FRONT SUSPENSION MADE A CLUNKY NOISE. DEALER INSPECTED FOUR TIMES AND PROBLEM STILL EXIST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021788May 28, 2003
ENGINE AND ENGINE COOLING
THE INTAKE MANIFOLD CRACKED AND COOLANT WENT INSIDE THE ENGINE. DEALER HAS REPAIRED THREE TIMES AND STILL RECURRING THE PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021789May 28, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE PASSENGER SIDE MIRROR BROKE IN HALF. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021791May 28, 2003
UNKNOWN OR OTHER
THE STABLED ON THE DRIVER SIDE AND PASSENGER SIDE STABLED HARNESS WAS STUCK AND WOULD NOT COME OUT AT ALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020673May 28, 2003
TRAILER HITCHES
I WAS HEADED HOME GOING DOWN A CITY STREET HEADED TO THE HIGHWAY, WHEN I HERD A LOUD NOISE AND FELT A JOLT FROM MY 14' TANDEM AXLE ENCLOSED TRAILER. I LOOKED BACK AND NOTICED THAT THE TRAILER WAS RIDING LOWER THAN NORMAL. I PULLED INTO A GAS STATION AND WHEN I GOT OUT TO LOOK I NOTICED THAT THE TRAILER BALL WAS ABOUT 2" OFF THE GROUND. I LOOKED UNDER MY TRUCK AND NOTICED THAT THE RECEIVER HITCH HAD BROKEN. ONLY 2 OF THE 6 BOLTS WERE HOLDING IT UP, AND THE MIDDLE BOLT ON THE LEFT SIDE HADE COMPLETELY BROKE. I REMOVED THE BALL AND PUT IT ON THE BUMPER TO TOW THE TRAILER HOME. I TOOK THE TRUCK TO THE DEALER THE NEXT MONDAY BECAUSE I WAS TOLD THAT THEY HAD A RECALL ON THE HITCHES. THE DEALER TOLD ME THAT THE HITCH WAS OUT OF WARRANTY, AND THAT MY MODEL TRUCK DIDN'T HAVE ANY RECALLS. THEY GAVE ME THE PHONE NUMBER TO THE FACTORY FOR COMPLAINTS. I HAD TO PURCHASE ANOTHER HITCH FROM ANOTHER DEALER. WHEN I GOT HOME TO PUT IT ON, I NOTICED THAT THE NEW HITCH HAD 8 BOLTS INSTEAD OF 6.SOMEONE MUST HAVE KNOWN THAT THE OLD HITCHES WERE DEFECTIVE. I CALLED THE FACTORY THE NEXT DAY AND THEY TOLD ME THE SAME THING THAT THE DEALER HAD. I ASKED FOR THE NUMBER TO THE FACTORY AREA REP. AND WAS TOLD THAT THE DEALER WOULD HAVE TO CONTACT THEM.. I CALLED THE DEALER BACK, AND TALKED TO THE SERVICE MANAGER. HE SAID THAT HE HAD ALREADY CALLED FOR THE REP. AND LEFT A MESSAGE FOR HIM TO CALL. NO RESPONSE. I TOLD THE SERVICE MANAGER THAT THEY NEEDED TO HAVE A RECALL ON THIS HITCH, BECAUSE IF I WOULD HAVE MADE IT TO THE HIGHWAY,AT 65 MPH, THE HITCH COULD HAVE BROKEN ALL THE WAY, AND WITH THE SAFTY CHAINS ATTACHED TO THE HITCH, THE TRAILER WOULD HAVE BEEN ON ITS OWN AND COULD HAVE KILLED PEOPLE. I STILL HAVE HAD NO CALL BACKS. I HAVE PICTURES OF THE OLD HITCH ON MY TRUCK BEFORE I REMOVED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021574May 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TRANSMISSION THIRD GEAR BAND IS SHIFTING. THIS IS A COMMON PROBLEM WITH THESE VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021610May 27, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LINES WERE LEAKING. THE LINES HAVE ALREADY BEEN REPLACED TWICE. *NLM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020593May 27, 2003
EXTERIOR LIGHTING:HEADLIGHTS
THE TRUCK I JUST PURCHASED WHEN YOU ARE DRIVING AT NIGHT ALL OF A SUDDEN THE HEADLIGHTS JUST GO OUT. ALL YOU ARE LEFT WITH ARE PARKING LIGHTS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019285May 26, 2003
POWER TRAIN:AXLE ASSEMBLY
HAVE EXPERIENCED FAILURE IN PASSENGER SIDE REAR AXLE 1998 DODGE RAM. GOING TO OPEN REAR END ON 5/26/03 FOR INSPECTION. HAVE APPROX. 1/4 IN HORIZONTAL MOVEMENT IN AXLE. FROM CHECKING SITE CONCLUDE THAT THIS MAY NOT BE ISOLATED FAILURE AS FIRST SUSPECTED BUT MAY BE FAILURE IN HEAT TREAT OF AXLE OR BEARING NOT SET CORRECTLY. VEHICLE HAS 68,200 MILES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019275May 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY NEW TRUCK TURNS OFF ALL THE TIME WHEN SITTING AT IDLE FOR 2 MINUTES OR MORE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019199May 23, 2003
STEERING
AT ABOUT 40,000 MILES MY TRUCK STARTED TO WANDER MUCH WORSE THAN IT HAD IN THE PAST, IT HAS WANDERED SINCE NEW. I HAVE HAD SEVERAL CLOSE CALLS WITH OTHER CARS AND OBSTACLES BECAUSE THE STEERING SEEMS TO HAVE A MIND OF IT'S OWN AT TIMES AND WILL SWERVE AND WANDER IN DIFFERENT WAYS BASED ON ROAD CONDITION, IF I'M BRAKING OR ACCELERATING. I TOOK IT INTO THE DEALER FOR DIAGNOSTICS AND THEY TOLD ME THAT MY STEERING BOX AND TRACK BAR NEEDED TO BE REPLACED TO THE TUNE OF $1400. THIS IS ON A $30K+ TRUCK WITH 40K MILES ON IT! I HAVE CONTACTED CHRYSLER AND COMPLANED ABOUT THIS CONDITION AND THEY WON'T REVIEW IT UNTIL I HAVE IT BACK AT THE DEALER FOR ANOTHER INSPECTION THEN THEY WILL DECIDE IF THEY WILL OFFER ANY ASSISTANCE OR NOT. BASED ON RESEARCH ON THE WEB THIS IS A FREQUENT PROBLEM WITH THE DODGE TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020376May 21, 2003
STEERING:GEAR BOX:SHAFT SECTOR
NAR 05/21/2003 *MR THE CONSUMER EXPERIENCED PROBLEMS WITH GEAR SHIFTS. DEALER NOTIFIED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020327May 21, 2003
SUSPENSION:FRONT
THE VEHICLE HIT A BUMP WHILE DRIVING WHICH CAUSED THE VEHICLE TO SHAKE AND THE DRIVER LOST CONTROL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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