Dodge Journey Complaints (2019)

102 consumer complaints on file.

#11505291February 2, 2023
STEERING
Same issue is occurring in my vehicle as a recall that has occurred with years up to 2016. Upon startup in cold weather the power steering fluid leaks from the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504346January 30, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
As I was driving, I began to park. I put my foot on the brake and proceeded to put car in reverse. The back up camera began to flash. Once it stopped flashing, the image on the screen was upside down. It’s is available for inspection. This is a safety hazard. The purpose of the camera is so that people can see what’s behind them. If the Camry isn’t functioning properly it’s can cause accidents. No warning. The camera just randomly did this. And since then the camera has been upside down. I have never had this issue before. I cut the car off for days at a time and the issue will not go away. I googled the issue and a lot of people with Dodge automobiles have had similar issues.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11503975January 27, 2023
ENGINE
Vehicle is shifted into reverse but car will not move. Vehicle is only 4 years old with roughly 73,000 miles on it. After speaking with a mechanic, it has been found that there are issues with the transmission. Transmission will need to be replaced or rebuilt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496964December 11, 2022
ELECTRICAL SYSTEM
The back up camera started to go in and out suddenly. Then all of sudden I started to get an upside down imade with red and green stripes and with stripe at the top. I saw the journey up to 2018 has a recall for this issue but mine is a 2019 and this just randomly started on 12/08/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463763May 8, 2022
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
Rear ended and side swiped by truck going over 75 mph. Collision disabled engine and vehicle. Air bags did not deploy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450312February 3, 2022
SEATS
Seat wont close in back seat second row wont close at all it broken itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450313February 3, 2022
SEATS
All seat have side power move for open and close in second row and front row press down n up area plastic area holder it broke all of 4 of them seat broken for no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438294October 26, 2021
AIR BAGS
Ever time I drive my airbag light will come on and stay on for 5-10 mins then go off for 5-10 mins then come back on. Something is seriously going on with my cars air bags
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426299July 24, 2021
UNKNOWN OR OTHER
While driving I came to a stop sign on a hill and the vehicle shut off on its own and started rolling backwards down the hill. I tried to brake but it wouldn't let me so I was forced to throw it into park so it would stop. This is the second time this has happened where the car shut off on its own while in drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395232February 8, 2021
POWER TRAIN
CAR "CLUNKS" WHEN GOING FROM REVERSE TO DRIVE, SPORADICALLY. ALSO THE TRANSMISSION "SLIPS" OCCASIONALLY. I HAVE BROUGHT IT TO THE DEALERSHIP, CHANGED ALL ENGINE MOUNTS, NOVEMBER 2020. BROUGHT IT BACK A WEEK LATER WHEN I COULD GET AN APPOINTMENT, STILL DOING IT. THEY CLAIM I AM NOT "STOPPING FULLY" BEFORE GOING FROM REVERSE TO DRIVE, AND SAY THEY HAVE DONE ALL THEY COULD. SPOKE TO FRIEND WHO ALSO OWNS A DODGE JOURNEY. SHE HAS THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE SINCE IT IS OBVIOUSLY DAMAGING THE TRANSMISSION EACH TIME THIS HAPPENS, AND THAT IT IS NOT SLIPPING WHEN ACCELERATING AND CHANGING GEARS (AUTO TRANSMISSION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384751December 23, 2020
POWER TRAIN
TRANSMISSION SPORADICALLY CLUNKS FROM REVERSE TO DRIVE. DEALER REPLACED ALL MOTOR MOUNTS. STILL DOES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384630December 22, 2020
POWER TRAIN
TRANSMISSION BANG WHEN TAKING OF FROM A STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383972December 17, 2020
AIR BAGS, SERVICE BRAKES, SEAT BELTS
I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLOW DOWN. I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAG DID NOT DEPLOY NOR DID MY SEAT BELT EVEN TIGHTEN. MY ENTIRE BODY ESPECIALLY ON THE RIGHT SIDE SLAMMED THE STEERING WHEEL. MY KNEE SLAMMED THE COLUMN OR SOMETHING UNDERNEATH THE STEERING COLUMN. I HAVE A PERMANENT MARK. I HAD A SMALL PUNCTURED LUNG ON THE RIGHT SIDE AND MY RIGHT SHOULDER AND ARM WERE INJURED WHICH HAS NOW TURNED INTO RSD. EXTREMELY PAINFUL . I HAD CHRYSLER TEST IT BUT WILL ONLY SEND ME AN EMAIL SAYING NO PROBLEMS. NO REPORT. JUST AN EMAIL SAYING EXACTLY THAT.*DT*DT*JB*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11362716October 4, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THE TRANSMISSION IS STALLING AT 25739 MILES. I BOUGHT IT IN APRIL OF 2020, 6 MONTHS AGO. WHEN ACCELERATED THE ENGINE STRUGGLES TO GET OVER 65 MILES AND REVS INCREDIBLY. THEN THE TACHOMETER SHOOTS UP AND DOWN GIVING ME UNSTABLE SPEEDS. THIS HAPPENED ON THE EXPRESSWAY CONTINUOUSLY. IT IS STILL UNDER WARRANTY AND I AM TAKING IT TO THE DODGE DEALERSHIP TOMORROW. THERE IS ALSO A SHAKE I FEEL AND VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352907September 3, 2020
SERVICE BRAKES, EXTERIOR LIGHTING
I RECENTLY TOOK A TRIP TO PIGEON FORGE TENNESEE FROM CHARL3STON WEST VIRGINIA. THE SPEED MOST OF THE DRIVE WAS 65MPH. MY VEHICLE ONLY HAS 43,000 MILES ON IT. I BOUGHT IT USED BUT THAT DOESN'T MEAN THAT THE BRAKES SHOULD ALREADY BE WEARING DOWN. BRAKING DOWN HILL AT 65MPH THE BRAKES SEEMED TO ALMOST BE PULSATING BUT FELT LIKE THE ROTOR MAY HAVE BEEN WARPED AND THE SOUND WAS HORRIBLE! I FELT THE VIBRATIONS EVERY TIME I WOULD BRAKE. I DON'T KNOW WHAT TO DO ABOUT IT AS I JUST SPENT A LOT OF MONEY ON THE CAR ITSELF! CITY DRIVING IS NOT AS BAD BUT IT IS STILL CONCERNING THAT INTERSTATE SPEEDS MAY BE AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352176August 30, 2020
STRUCTURE:BODY, SERVICE BRAKES, WHEELS
I HAD AN ACCIDENT THIS PASSED JULY 4, 2020 WHERE I HAD NO BRAKES. THAT EXPERIENCE WILL NEVER BE FORGOTTEN (PSTD). I TRAVELED THAT DAY 110 MILE ON THE FREEWAY AND REACHED MY DESTINATION STOPPED TO CHECK ADDRESS, THEN TURNED SLOWLY INTO A DRIVEWAY. MY FRIENDS PULLED THEIR CAR UP SO I CAN PARK BEHIND. I PULLED IN PRESSED ON BRAKES AND REALIZED THERE WERE NO BRAKES WHEN MY FOOT WENT ALL THE WAY TO THE FLOOR AND CAR STARTED ACCELERATING. MY FRIENDS DRIVE IS ON A DECLINE. VERY HILLING AREA IN HARRISON MI. I STARTING PRAYING ASKING GOD TO NOT HIT THEIR CAR, THEN NOT HIT THEIR HOUSES AND I SAW BUSHES THINKING THEY WOULD STOP ME. BUT TO NO AVAIL THE CAR DROVE THROUGH THEM JUST MISSING A TELEPHONE POLE. MY CAR HEADED BACK TO THE STREET GOING TOWARDS THE HOUSE ACROSS THE STREET. I AM STILL PUMPING THE BRAKES. SO I TURNED TO MY LEFT AND WENT THRU A WOODED FENCE HIT A STONE STUMP AND WENT SAILING (ACCORDING TO THE NEIGHBOR OF THE HOUSE) FOUR FEET INTO THE AIR AND CAME CRASHING DOWN ON A TREE. IN MY MIND I WAS THINKING THIS TREE WILL STOP MY CAR PRAYING NOT ENDING MY LIFE. THE CAR HIT THE TREE AND LANDED ON THE GROUND PROCEEDING TO THE STREET AGAIN. I AM NOW DRIVING DOWN DODGE HWY WITH ONCOMING TRAFFIC ON THE WRONG SIDE OF HIGHWAY. I PUT THE CAR IN PARK BUT THE CAR STILL DID NOT STOP. A STREET WAS COMING UP ON THE LEFT SIDE AND I TURNED TO GET OUT OF TRAFFIC AND THIS STREET WAS GOING UPHILL AND THE CAR STOPPED. THE CAR HAS BEEN WITH DEALERSHIP SINCE JULY 6,2020 AND 5 WEEKS LATER ON AUGUST 17, I RECEIVED A LETTER FROM FCA STATING "WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY."
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11331979July 1, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WHEN PUSHING THE START BUTTON THE VEHICLE CONTINUES TO TURN OVER BUT TAKES AWHILE BEFORE IT CRANKS AND IT USUALLY HAPPENS WHEN IT'S A COLD CRANK AND IT'S BEEN SITTING FOR AWHILE I'M PRETTY SURE IT'S THE FUEL PUMP.ALSO WHENEVER YOUR GETTING IN AND BACKING OUT THE BRAKES SQUEAK PRETTY BAD AND THIS VEHICLE HAS LESS THE 25K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325362May 20, 2020
UNKNOWN OR OTHER
BURNING SMELL OF FLUID, PLASTIC OR METAL WHEN DRIVING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318697March 19, 2020
UNKNOWN OR OTHER
UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300049January 17, 2020
ELECTRICAL SYSTEM, ENGINE
YOU CAN BE DRIVING AND WHAT SHOWS UP IN THE DASHBOARD IS THAT YOUR KEY IS NOT IN THE VEHICLE WHEN THE KEY IS IN THE VEHICLE THEN THE WARNING SIGNALS START THE BLAIR THE VEHICLEWERE STATIONARY AT THE TIME I HAD TO CUT THE VEHICLE OFF THEN IT WOULDN'T START BACK UNTIL SOME TIME HAS PASSED THEN THE VEHICLE STARTED AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey