Dodge Journey Complaints (2019)

102 consumer complaints on file.

#11720147February 24, 2026
BACK OVER PREVENTION
The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to display properly, and an “X” appeared on the screen instead of the camera image. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,329.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719855February 23, 2026
BACK OVER PREVENTION
The contact owns a 2019 Dodge Journey. The contact stated that the camera was intermittently blank while reversing. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The driver had difficulty turning his head to check for vehicles or objects behind the vehicle. The local dealer was contacted and confirmed that the part was not available for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but there was no response. The failure mileage was approximately 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718758February 18, 2026
BACK OVER PREVENTION
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image, and the screen was blue or distorted. Several unknown warning lights were occasionally illuminated. Additionally, the instrument panel failed to display safety features as intended. The vehicle was taken to a local dealer; however, the vehicle was not repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718518February 17, 2026
BACK OVER PREVENTION
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717708February 12, 2026
ELECTRICAL SYSTEM
Unknown it doesn't start and all lights flash on dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715907February 5, 2026
BACK OVER PREVENTION
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black image intermittently while in reverse(R). The vehicle was taken to an unknown dealer, where the contact was informed that the vehicle could not be repaired because parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714368January 29, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
About 50% of the time the Bluetooth in the car fails to initialize. I have to either turn the car off for about 5 minutes or pull the fuse for the radio in order to get Bluetooth to connect for hands free calling and Bluetooth music. I have the 8.4 inch uconnect radio without nav or the dvd player option.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711519January 16, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I purchased my 2019 dodge journey in 2022 and about two months maybe after purchasing it, my backup camera went out. At first, it came in and out- only working occasionally. But then it completely stopped and hasn’t worked since. There’s a line through the image where the camera use to show up in the mirror. I understand some 2019 dodge journeys has recalls for this, but not my VIN. So I wanted to report that this one also has the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711217January 15, 2026
BACK OVER PREVENTION
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed with rearview camera failure. The dealer determined that the rear-view camera needed to be replaced. The vehicle was not repaired because the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. It was unknown whether the manufacturer was contacted. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708899January 5, 2026
UNKNOWN OR OTHER
My back up camera went out November 2025 and does not work. Black screen. Lakeland Dodge Dealership refuses to fix for free and vehicle is not under current recall, although is a 2019 Dodge Journey GT. Safety issue and will be reported to National Road Safety Commission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708660January 4, 2026
UNKNOWN OR OTHER
My backup camera is showing a no camera symbol. At first the camera was showing an image upside down. Then the image was blurry and flashing. Now it isn't showing anything. I have looked it up and my year of my vehicle falls within the same issue other were recalled for but my VIN does not show up in the list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705680December 17, 2025
BACK OVER PREVENTION
The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera screen was blank. No warning light was illuminated. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic test. The vehicle was not repaired. The contact was relating the failure NHTSA Campaign Number: 25V552000 (BACK OVER APREVENTION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703084December 4, 2025
UNKNOWN OR OTHER
My rearview camera display will show and image at times. When putting car in reverse ans or drive the screen sometimes is blank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699405November 14, 2025
BACK OVER PREVENTION
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695996October 28, 2025
BACK OVER PREVENTION
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted to reverse(R), the back over prevention camera displayed the image upside down. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694626October 20, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My windows won’t open up or close also my passenger door is the only one that can open and close the rest of the doors. My cruise control isn’t working, the back up camera isn’t working at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694123October 17, 2025
AIR BAGS, SEAT BELTS, SEATS
The cover for the seat belt and airbag on the front passenger seat have become disconnected without any incident causing such. Possibly not allowing the seat belt or airbag to function properly. Also the airbag sensor & seatbelt sensor for this seat stopped working at the same time the cover became un attached to the frame. It makes the seatbelt very hard to use and not sure it would function properly in a wreck not so I think the airbag would be able to deploy properly as the sensor is also not working. I was told this was not covered under my warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691896October 7, 2025
UNKNOWN OR OTHER
My back up camera was working one minute and than the next to completely stopped working!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691510October 5, 2025
ELECTRICAL SYSTEM
P0335 replace still cut off engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690534September 30, 2025
ELECTRICAL SYSTEM
Bought this vehicle Aug 2020 and backup camera worked fine. Shortly after purchase the backup camera started flickering and would either be upside down or black. During my April 2021 oil change I had the dealership look into it and they said it would be costly and labor intensive to check the wiring so I didn't have anything done. To this day it is 99% of the time upside down. Every once in awhile it will revert back to normal but that's maybe twice a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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