Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#11772489October 20, 2026
ELECTRICAL SYSTEM
It's identical to the Ro3 Dodge Grand Caravan recall. My year, make, and model were recalled for this issue, but Dodge says my vin falls out the production window. However, parts from the exact same vendor (Continental) that suffer from the same weak internal detents were often installed in vehicles outside the official recall parameters. The internal springs in my Wireless Ignition Node (WIN) module have worn down, causing the vehicle to turn off from road bumps or key weight. The van stalls when the key jiggles. Driving down the road and I lose everything, power steering etc. Super dangerous to myself and others on the roadway. It's obviously the issue, when you watch the key fall into accessory mode from a bump or road vibration. This has happened repeatedly and the recall should be expanded to include more VIN numbers experiencing the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766688September 24, 2026
ELECTRICAL SYSTEM
I am filing a formal complaint regarding a safety recall remedy denial by an authorized franchised dealership. My 2010 Dodge Grand Caravan has an active, uncompleted safety recall (Recall R03 / Wireless Ignition Node Module). When I attempted to schedule and complete this critical safety repair, the dealership's service department refused to perform the work. The service department stated that they would not honor the safety recall because they were concerned that surrounding 15-year-old plastic components or dashboard trim panels might break during disassembly. Under the National Traffic and Motor Vehicle Safety Act, manufacturers and their authorized dealers are legally mandated to provide a complete, free, and safe remedy for safety defects. A dealership cannot hold a critical safety hazard repair hostage over liability concerns regarding brittle plastic trim. The dealership's refusal to perform this work leaves me driving a vehicle with an unaddressed ignition switch defect that could cause the engine to stall unexpectedly, disabling power steering, brakes, and airbags. I request that the NHTSA investigate this dealership's refusal to honor federal safety recalls and instruct Greenway Dodge Chrysler Jeep Ram (9051 E Colonial Dr, Orlando, FL 32817) to ensure an authorized facility completes safety repair issues immediately in the future, as required by law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758793August 22, 2026
ELECTRICAL SYSTEM
IGNITION Module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756254August 11, 2026
ELECTRICAL SYSTEM, AIR BAGS
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact shifted the gear shifter into neutral. The vehicle was restarted. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the recall was not associated with the VIN. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708839January 5, 2026
ELECTRICAL SYSTEM, AIR BAGS
The contact's friend owns a 2010 Dodge Grand Caravan. The contact stated that when the vehicle was started, the vehicle almost immediately shut off. The contact stated that several unknown warning lights were illuminated, then turned off. The contact stated that a single flashing red dot remained displayed. The vehicle was driven to an independent mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who determined that the 12-Volt battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not taken back to the mechanic; however, the vehicle could no longer able to be started. The contact had researched online and related the failure to NHTSA Campaign Number: 14V373000 (Electrical Systems, Air Bags); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692157October 8, 2025
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while attempting to start the vehicle with the key fob, the vehicle failed to start. The contact stated that the failure was a persistent failure. The vehicle was towed to the dealer, where it was diagnosed with a failed WIN switch module. The contact was informed that the WIN switch module needed to be replaced. The vehicle was not repaired. The dealer referenced an unknown recall with a similar failure; however, the VIN was not associated with a recall for the failure. The contact was informed that the VIN was not included in the recall. In addition, the contact stated that the vehicle was taken to an independent mechanic, and the key fob was replaced three times. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671734July 7, 2025
UNKNOWN OR OTHER
the driver side window components made lots of noise then the window fell down into the door causing me to need a motel and find a window repair shop as I was traveling from NY to Georgia when this happened, the resulting bills were close to $1000. yes it is available for inspection I am [XXX] was [XXX] and this $ issue is very simply a terrible burden to my life, luckily I had a credit card with me that I could use but paying that balance will be a time consuming endeavor on the little I live on financially. the component was inspected by the glass repair shop as it was being torn apart to be fixed. no warnings were provided only horrible noise from the door just before the window dropped the next time I went to use it. The last Dodge Grand caravan I owned was a 2005 and I had it 6 years with minimal expense so when I found this one, a 2010 with no power doors it was ideal for me financially or so I thought, has caused considerable problems in my financial life and now I am too scared to go back to NY with it for fear of the other windows breaking. I got a motel room because a storm was impending, called window repair shops in Chambersburg va, the second one I called said bring it over, it was the weekend before July 4th of 2025 and I was very lucky to get the help as the shop owner was leaving for a week vacay soon, they ordered the part from the nearby dealership, but it cost me $583. for the part plus repair, truly devastating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669399June 26, 2025
TIRES
See attached document for complaint.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11643153February 17, 2025
SEATS
Front passenger seat headrest deployed for no apparent reason at all . This is a severe safety hazard that can result in severe injury or death as there are sharp parts that could pierce into the passengers head . I have had no help from Chrysler Dodge . I have emailed 3 times with no response and also called several times and they say there is no recall for my vin and warranty is expired . This not a warranty issue , this is a safety concern that could cause severe injury or death and needs to be corrected immediately. I have not had any warnings it just popped off for no apparent reason . No police or insurance representative were necessary there was no accident at the time of this incident .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639601January 30, 2025
ELECTRICAL SYSTEM, AIR BAGS, STEERING
The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639602January 30, 2025
ELECTRICAL SYSTEM, STEERING, AIR BAGS
The contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636468January 17, 2025
ELECTRICAL SYSTEM
The ignition lock cylinder is giving out and has on numerous occasions left me my wife and my [XXX] and [XXX] stranded in random places in the cold. When I did the research I found that 2010 dodge grand caravans has a recall for this part do to a faulty node. How I know it’s the ignition lock cylinder is the key gets stuck in the ignition and won’t start the car or any electrical stuff like the odometer to light up or any other electronic stuff. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626845November 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while the vehicle was parked, while attempting to roll down the window down the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the independent mechanic where it was diagnosed and determined that the wiring harness and window switch had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V234000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed contact that the vehicle was repaired under the recall in 2016. The failure mileage was 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619448October 12, 2024
ELECTRICAL SYSTEM
The win modules failed, engine shut off while driving. Yes. Not been inspected. No warnings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619426October 11, 2024
WHEELS
We've had two separate incidents a few months apart where a tire suddenly feel off the vehicle. In both instances, the studs had been sheared off. Then, last week, a 2009 Chrysler Town and Country lost a wheel that hit my house. I checked the vehicle, and the studs were sheared off that one as well. Google turns up a studs recall for the 2012-2021, but that recall doesn't go far enough back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619428October 11, 2024
WHEELS
Was going to pick a friend up from the airport, stopped at the gas station because the van suddenly started handling funny, and noticed 4 wheel studs were sheared off. Had to tow the vehicle to the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604812July 26, 2024
UNKNOWN OR OTHER
When you are driving all of a sudden it just won't go forward and it has slipped into neutral. You have to find a place to coast so you can shut it off and restart it then it will go again. You never know when it's going to do it so it's very dangerous because there is not always a place to pull over. I have to put my flashers on and hope everyone goes around. I took it to repair place and they were unfamiliar with this happening. It does this from 1 to 4 times a day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598726July 3, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving, rear driver side sliding door opened and continues to do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591665May 31, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
When I’m driving my blinkers and windshield wipers turn on and off randomly and the stereo shuts off ac quits working and the windows lock and can’t be rolled down and when I’m at idle it has very loud ticking noise coming from dash board I think it’s the middle area behind stereo this happens multiple times a day and some days it doesn’t stop till vehicle is turned off and I’ve also noticed that hitting bump in road seem to make the issues worse all of the above mentioned happens together at same time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584447April 22, 2024
ELECTRICAL SYSTEM, ENGINE, STEERING
Without warning the car completely shuts off. This is very dangerous because it happened on the freeway (luckily the cars slowed down behind me). It is intermittent and two different mechanics have not been able to detect the problem. Was there a recall on this issue? What can be done to make this vehicle safer to operate. This has been going on for about 2 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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