Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11394961February 6, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
VAN HAS FAILED TO TURN ON MULTIPLE TIMES, PARK TURN OFF VEHICLE AND IN AS LITTLE AS 10 MINUTES LATER IT WOULD NOT START. I REPLACED ALTERNATOR AND BATTERY APPARENTLY AFTER GOING TO MULTIPLE MECHANICS THAT DIDN'T FIND THE PROBLEM WITH DIAGNOSTICS I FOUND OUT IT WAS NEITHER IT WAS A FAULTY TIPM. 6-8 MONTHS LATER STARTED HAVING ISSUES WITH THE CAR STALLING OUT AND HAVING AN ISSUE TURNING BACK ON. I HAVE STALLED ON MULTIPLE OCCASIONS ON THE FREEWAY I HAVE CONTACTED DODGE AND THE RECALL IS NOT FOR MY YEAR OF VEHICLE. PARTS FOR THIS ARE EXPENSIVE ALONG WITH LABOR. DODGE NEEDS TO RECALL THIS ISSUE BECAUSE THE LAST TIME THIS HAPPENED TO ME I WAS DRIVING 60 MPH ON THE FREEWAY CAR BEHIND ME WAS CLOSE AND MY VAN STALLED COULD OF GOT HURT OR KILLED AND SO COULD THE OTHER DRIVER. BRAKES NEED TO BE CHANGED OFTEN AS WELL MORE THAN I'VE EVER HAD TO CHANGE THEM FOR ANY OTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394594February 4, 2021
ELECTRICAL SYSTEM
TIPM FAILURE - 2011 DODGE CARAVAN MADE SAME YEAR AS DURANGO AND JEEP THAT WERE RECALLED FOR SAME ISSUE. HAD FUEL PUMP REPLACED ON 1/28/21 BUT CONTINUED TO CUT OUT WHILE DRIVING IN TRAFFIC ON BUSY HIGHWAY 10 TIMES WITHIN A QUARTER MILE DISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394688February 4, 2021
ENGINE
OIL FILTER HOUSING UNIT FAILS BECAUSE OF OVER TIGHTENING DONE BY PERSON THAT IS DOING THE OIL CHANGE. DODGE PERSONNEL TOLD ME DIRECTLY THERE SHOULD BE A RECALL BECAUSE THE PART IS DEFECTIVE BUT DODGE REFUSES TO DO IT. PART ISN'T EVEN IN STOCK BECAUSE THEY CAN'T KEEP UP WITH THE DEMAND TO REPLACE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394706February 4, 2021
POWER TRAIN
83000 MILES AND TORQUE CONVERTER IS GOING OUT I HAVE BEEN TOLD BY TRANSMISSION GUY COMMON ISSUE WILL REQUIRE A REBUILD DUE TO PARTICLES INSIDE THE TRANSMISSION. THEY ARE REPAIRING 2-3 A WEEK WITH THIS ISSUE , AND I LIVE IN SMALL TOWN,.WITH AS FEW AS 70000 MILES UP TO 120000 MILES ON REPAIRED VANS . THIS HAPPENED ON MY WAY HOME ON MAIN ROAD DRIVING UP HILL ON ALMOST DIDN'T MAKE IT TO TOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394725February 4, 2021
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO APPLY TO BRAKES HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATED IT FELT AS IF THE REAR BRAKES WERE NOT FUNCTIONING PROPERLY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE INCIDENT. A POLICE REPORT WAS NOT FILED. THE CONTACT CONTACTED TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304, (209)820-1800) TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,500.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11394387February 3, 2021
ENGINE
CYLINDER 2 MISFIRE DUE TO BROKEN CYLINDER HEAD. THIS IS A KNOWN PROBLEM FROM CHRYSLER/DODGE AND HAS BEEN FOR YEARS. THE PROBLEM WAS CAUSED FROM A FAULTY MOLD USED TO CAST THE ENGINE WHEN THEY WERE MANUFACTURED. MY CAR IS ONLY 4 YEARS OLD WITH 71K MILES, CLEAN TITLE AND THIS REPAIR IS ESTIMATED TO COST $3200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394469February 3, 2021
STRUCTURE:BODY, VISIBILITY/WIPER
MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11391182February 2, 2021
POWER TRAIN
TRANSMISSION WENT OUT WHEN SITTING AT A STOP LIGHT ON AN INCLINE AND ALMOST ROLLED BACK INTO THE CAR BEHIND. THE TRANSMISSION PUMP FAILED AND RUINED TRANSMISSION AT 5 YEARS AND 2 MONTHS AND ONLY 81970 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394303February 2, 2021
ELECTRICAL SYSTEM
THE TIPM GOES OUT QUITE FREQUENTLY IN THESE. MY VAN ELECTRICAL SYSTEM GOES NUTS ON ME, MY HEADLIGHTS FLASH WHILE I'M DRIVING DOWN THE ROAD, AND IT WILL JUST OFF WHILE DRIVING. WHEN IT SHUTS OFF I HAVE NO WAY TO WARN OTHER VEHICLES BECAUSE NONE OF THE LIGHTS WORK. I'M AFRAID I'M GOING TO GET INTO AN ACCIDENT BECAUSE OF THIS AND IT'S A VERY COSTLY FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394335February 2, 2021
SEATS
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SECOND-ROW SEAT FRACTURED WITHOUT WARNING WHILE HIS SON WAS SEATED IN THE SEAT. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO ORR AUTO MALL (3115 E. MAIN ST, RUSSELLVILLE, AR 72802, (479) 967-5575) WHERE THE SECOND-ROW SEAT WAS INSPECTED AND IT WAS DETERMINED THAT THE SEAT FRAME SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 38,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390939February 1, 2021
WHEELS
I BOUGHT THIS CAR FROM DEALER OF TIM DAHLE AND I COULD NOT FIND THE SPARE TIRE WHEN I CHECKED IT. THE SALESMAN TOLD ME DODGE GRAND CARAVAN DOES NOT HAVE SPARE TIRE. WHEN I WAITING FOR FINANCIAL PROCESS TO PAY FOR IT, I CHECKED YOUTUBE AND FOUND THE POSITION OF SPARE TIRE. SO, I ASKED THE SALESMAN TO HELP ME CHECKING IF THIS CARE HAS SPARE TIRE OR NOT. THEY DID NOT INFORM ME UNTIL I COMPLETED ALL PROCESS TO PURCHASE IT. I WAS TOLD THAT THIS CAR DOES NOT HAVE SPARE TIRE AND THIS TRIM (SXT) OF GRAND CARAVAN DOES NOT HAVE SPARE TIRE. THEY SAID ONLY THE TRIM OF GT HAVE SPARE TIRE. HOWEVER, THAT IS NOT THE TRUTH AND I HAVE BOUGHT IT BEFORE I KNOW THE DEFECT OF THIS CAR. I AM NOT SURE IF DEPT. OF TRANSPORTATION IS THE CORRECT PLACE I FILE MY COMPLAINT. BUT I THINK THERE ARE 2 THINGS I SHOULD COMPLAIN. FIRST, I WAS NOT GIVEN THE CORRECT DESCRIPTION OF THE CAR'S POTENTIAL RISK WITHOUT A SPARE TIRE. THE SALESMAN TRIED TO HIDE THE FACT ABOUT THE SPARE TIRE, THOUGH I ASKED THEM TO CHECK IT FOR ME. SECOND, ALL THE REPORTS THE DEALERSHIP SHOWN TO ME DID NOT INCLUDE THE ISSUE OF SPARE TIRE UNTIL I FOUND IT. HOWEVER, THE SALESMAN STILL TRIED TO HIDE THIS ISSUE. THEY EXPLAIN THAT THE SPARE TIRE DOES NOT HAVE USE IN MOST OF TIME, BUT I BELIEVE IT IS VERY IMPORTANT IN SELF-REPAIRING OF TIRE ISSUES, ESPECIALLY IN LONG-DISTANCE TRAVELLING. AND OF COURSE, I TOLD THE SALESMAN THAT I WOULD TRAVEL FROM UT TO NJ IN THIS MARCH. BUT THEY STILL TRIED TO DECEIVE ME TO BELIEVE THAT THIS CAR SHOULD BE WITHOUT SPARE TIRE. I CANNOT PROVIDE ANY IMAGE BECAUSE OF THE POSITION TO FIX SPARE TIRE IN GRAND CARAVAN IS VERY HIDDEN. BUT THEY KNOW THAT IT DID NOT HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390970February 1, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2017 DODGE GRAND CARAVAN DRIVER SIDE DOOR JUST STOPPED OPERATING. CANNOT OPEN WITH KEY FOB OR MANUALLY INSIDE OR OUT. THIS POSES A SAFETY CONCERN AS YOU CANNOT GET IN OR OUR OF VEHICLE ON THAT SIDE IN THE BACK SEATS. THIS HAPPENED ALL OF A SUDDEN. JUST STOPPED WORKING AS SITTING IN DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390992February 1, 2021
POWER TRAIN
TRANSMISSION WENT WHILE DRIVING ON A SECONDARY ROAD IN MAINE AROUND 30 MPH GOING STRAIGHT WITH 107,392 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391071February 1, 2021
FUEL/PROPULSION SYSTEM
FUEL PUMP REMAINS ON EVEN WHEN THE IGNITION IS OFF, THIS HAS HAPPENED 4 TIMES, AND IS CONTINUING MORE FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391118February 1, 2021
ELECTRICAL SYSTEM
DOES NOT START IT HAS TIPM FUEL PUMP RELAY FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390904January 31, 2021
STRUCTURE:BODY
MY DRIVER SIDE SLIDING DOOR HAS BEEN STUCK IN THE LOCK POSITION. IT WAS WORKING FINE AND THEN NOTHING. SYSTEM SAYS TO UNLOCK TO OPERATE WHILE PARKED WHETHER THE CAR IS STARTED OR NOT. EVERY DOOR UNLOCKS EXCEPT THIS ONE. DEFINITELY A SAFETY HAZARD. THE CAR IS FAIRLY NEW WITH LESS THAN 70 K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390740January 30, 2021
SEAT BELTS, UNKNOWN OR OTHER
DRIVERS SEAT BELT BUCKLE NO LONGER BUCKLES. IT'S BROKEN AND YOU CAN'T USE THE SEAT BELT. IT LOCKED AND THE SAFETY FEATURE THINKS YOU ARE WEARING IT. DODGE SAID IT'S NOT COVERED UNDER WARRANTY OR EXTENDED WARRANTY PURCHASED. $500 TO REPLACE SEAT BELT BUCKLE, DRIVERS SEAT. NOT SAFE TO DRIVE. BACK HEATER BLOWER TURNS ON AND OFF BY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390742January 30, 2021
ELECTRICAL SYSTEM
PASSENGER SIDE SLIDING DOOR NO LONGER LOCKS WITHOUT LOCKING IT BY HAND. MY CHILDREN CAN OPEN THE DOOR WHILE WE ARE DRIVING BECAUSE IT DOESN'T LOCK UNLESS I REACH OVER AND LOCK IT BY HAND. I HAVE TO UNLOCKED IT AS WELL BY HAND TO GET THE KIDS OUT. TO USE THAT DOOR, I HAVE TO UNLOCK THE FRONT DOOR, REACH BACK AND UNLOCK THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390596January 29, 2021
UNKNOWN OR OTHER
THERE NEEDS TO BE A RECALL ON MY CAR'S FRONT SEAT ACTIVE HEAD RESTRAINTS. I RECEIVED A LETTER FROM FIAT CHRYSLER AUTOMOBILES (FAC) STATING THAT MY FRONT SEAT ACTIVE HEAD RESTRAINTS MAY INADVERTENTLY DEPLOY. FAC OFFERED ME AN EXTENDED 10 YEAR WARRANTY. I CONSIDER THEIR OFFER OF A 10 YEAR WARRANTY TO BE NEGLIGENT. THIS NEEDS TO BE A RECALL. I CONSIDER IT SERIOUS THAT I COULD BE DRIVING DOWN THE ROAD AND GET BUMPED IN THE HEAD BY MY ACTIVE HEAD RESTRAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390438January 28, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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