Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#703862February 28, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:MANUAL TRANSMISSION, PARKING BRAKE, INTERIOR LIGHTING, STRUCTURE:BODY:DOOR
WE HAVE HAD MULTIPLE PROBLEMS IN MOST COMPONENTS OF THIS VEHICLE INCLUDING BUT NOT LIMITED TO BOTH REAR SLIDING DOORS, FRONT AND REAR WIPERS, COOLANT LEAKAGE, ENGINE FAN & BELT MALFUNCTIONS, INTERMITTENT STALLING, TRANSMISSION FAILURE AND CONTINUOUS MALFUNCTION, MULTIPLE PARKING BRAKE MALFUNCTION AND ADJUSTMENT PROBLEMS, MULTIPLE INTERIOR LIGHT MALFUNCTION, REAR QUAD SEAT ATTACHMENT PROBLEM, AND OTHER MORE COSMETIC RELATED PROBLEMS WITH CRACKING DOOR PANEL & POORLY INSTALLED CARPET & SEAT COVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703831February 27, 1999
CHILD SEAT
WHEN OUR SON WAS YOUNG ENOUGH TO USE THE BUILT IN CAR SEAT WE NOTICED THAT HE COULD OPEN THE PLASTIC CHEST CLASP BY LEANING FORWARD HARD ENOUGH. DOES THIS SEEM NORMAL FUNCTIONING TO YOU? ALTHOUGH OUR CHILDREN ARE TOO OLD FOR THE CAR SEATS NOW WE WERE WONDERING IF THIS POSES A SAFETY PROBLEM FOR OTHER FAMILIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835266February 26, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT DISC BRAKE ROTORS WERE PITTED, CAUSING EXCESSIVE WEAR ON THE PADS. ITS LIKE METAL TO METAL. WILL BE TAKING VEHICLE TO DEALER TO HAVE IT CHECKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703758February 26, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISION FAILED WHILE MY 16 YEAR OLD SON WAS DRIVING MY CAR(LEARNERS PERMIT). THE CAR JUST "DIED" IN THE MIDDLE OF THE STREET IN TRAFFIC; THE CAR MOVED NEITHER FORWARD NOR BACKWARD EVEN THOUGH THE ENGINE CONTINUED TO RUN. THE ONLY WAY I COULD GET THE CAR SAFELY TO THE SIDE OF THE ROAD WAS TO TURN THE CAR OFF COMPLETELY AND RESTART THE CAR REPEATEDLY, THE CAR MOVING ONLY A SLIGHT DISTANCE BEFORE FAILING AGAIN. THIS IS MY SECOND TRANSMISSION AS I WAS FORCED TO REPLACE THE ORIGINAL ON 12/12/95 AT 44,660 MILES WHEN IT FAILED. I WAS TOLD BY CENTRAL DODGE IN CANTON, MA THAT CHRYSLER WAS AWARE OF TRANSMISSION PROBLEMS WITH THE 1993 CARAVANS AND WOULD REPLACE MY TRANSMISSION. IT WAS COVERED UNDER MY 7/70 EXTENDED WARRANTY SERVICE CONTRACT HOWEVER. I WAS TOLD THAT ALL PREVIOUS PROBLEMS WITH THE EARLIER TRANSMISSIONS HAD BEEN CORRECTED. THIS 2ND TRANSMISSION HAS NOW FAILED 3,184 MILES EARLIER THAN THE FIRST, AFTER ONLY 41,476 MILES (CAR MILEAGE 86,136)! I PURCHASED MY CAR AT NORWOOD DODGE. BOTH NORWOOD DODGE AND CHRYSLER IN DETROIT REFUSED TO FINANCIALLY COVER THE REPLACEMENT COSTS FOR A NEW TRANSMISSION. (7/70 CONTRACT HAD EXPIRED BY MILES, NOT TIME). I AM OUTRAGED THAT I AM NOW FORCED TO INSTALL A THIRD TRANSMISSION IN THE SAME CAR. A LOCAL DODGE DEALER, MOTORQUEST DODGE IN WELLESLEY, HAS AGREED TO COVER ALL BUT $600 OF THE COST OF INSTALLING THE THIRD TRANSMISSION AS CUSTOMER "GOODWILL". I STRONGLY FEEL THAT THESE TRANSMISSIONS ARE DEFECTIVE; CHRYSLER SHOULD BE FORCED TO RECALL THESE DEFECTIVE CARS IMMEDIATELY- AND BE HELD LIABLE FOR THE SEVERE INJURIES OR (POSSIBLLY) DEATHS THAT COULD EASILY OCCUR. WE (OR OTHERS) COULD HAVE BEEN KILLED IF DRIVING ON A BUSY HIGHWAY AT HIGH SPEEDS. CHRYSLER KNOWS ABOUT THESE DEFECTIVE TRANSMISSIONS AND IS PLACING THEIR PROFITS ABOVE THE SAFETY AND WELL BEING OF THEIR VEHICLES OWNERS AND THEIR FAMILIES! I BELIEVE THIS IS CRIMINAL NEGLIGENCE! THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703792February 26, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING 65 MPH ON THE HIGHWAY, THE VEHICLE SUDDENLY ACTED LIKE IT WAS IN NEUTRAL. WHEN THE VEHICLE SLOWED, THE CAR SHIFTED DOWN TO 3RD GEAR AND THE TRANSMISSION ENGAGED. SUBSEQUENT DISASSEMBLY OF TRANSMISSION REVEALED A BROKEN OVERDRIVE HUB. THE WINDSHIELD WIPERS COM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703696February 24, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION
SERPENTINE BELT SNAPS CAUSING POWER STEERING AND POWER BRAKES TO FAIL AS WELL AS CAUSING THE CAR TO OVERHEAT. THIS HAS HAPPENED 5 TIMES! STEERING COLUMN HAS NEEDED TO BE REPLACED. TRANSMISSION HAS BEEN IN FOR SERVICE 3 TIMES AND STILL IS NOT WORKING PROPERLY. THIS VEHICLE IS A SAFETY PROBLEM IF ANY ONE OF THESE THINGS SHOULD FAIL AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544109February 24, 1999
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
DRIVER'S SIDE DOOR OPENED DUE TO FAILURE OF THER HINGE AND LATCH, REPAIR WORK (WELDING FAILED) AND DOOR NEEDED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703667February 23, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SEATS
DEALER DOES NOT RECOGNIZE THAT THESE ARE SAFETY ISSUES(SEAT PROBLEM WAS DEFINED IN PREVIOS SERVICE ORDERS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703621February 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE PASSING ANOTHER VEHICLE THE TRANSMISSION SLIPPED OUT OF GEAR THEN IMMEDIATELY SHIFTED INTO 2ND GEAR CAUSING RAPID DECELERATION, ALMOST THROWING VEHICLE OUT OF CONTROL. AFTER SHUTTING THE ENGINE OFF THE TRANSMISSION RESET ITSELF, BUT CONTINUED GOING INTO 2ND GEAR SEVERAL TIMES UNTIL WE COULD GET TO A DEALER. REPAIR ORDER STATES TRANSMISSION OVERHAUL, REPLACE FRONT PUMP AND TORQUE CONVERTER. AFTER DOING RESEARCH ON THE INTERNET, THE TRANSMISSION APPEARS TO BE A MAJOR PROBLEM FOR DODGE MINIVANS. IF THE ROAD WOULD HAVE BEEN WET OR SNOW COVERED, THIS PROBLEM COULD HAVE CAUSED A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703573February 22, 1999
STRUCTURE:BODY:HOOD
NO SUMMARY FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703581February 22, 1999
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TENSIONER PULLEY BENT, AND THE SERPENTINE BELT CAME OFF. THE SECOND TIME THE PULLEY ACTUALLY BROKE OFF. BOTHE TIMES THE CAR LOST ALL CONTROLS, LUCKILY, BOTH TIMES I WAS DRIVEING ON A SMALL STRRET AND SLOW SPEED *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703508February 19, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
I LOOKED ON YOUR WEB SITE AND SAW THAT THE 1992 CARAVANS HAD THE IDENTICAL PROBLEM AS OUR 1993. THE BOLTS IN THE HYDRAULIC STRUTS TO LIFT THE REAR DOOR SNAPPED OFF. I TALKED WITH DODGE, BUT THEY WOULD NOT HELP ME. DODGE FELT IT WAS JUST NORMAL WEAR AND TEAR AND NOT RELATED TO THE 1992 PROBLEM. SEEMS A LITTLE TOO COINCIDENTAL TO ME! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832720February 18, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE CAN BE PUT INTO GEAR WITHOUT BRAKES BEING APPLIED. ALSO, THIS WAS DONE BY A CHILD. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833491February 18, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
WHILE DRIVING AT 20 MPH HEARD EXPLOSION. LOOKED IN REARVIEW MIRROW AND REAR WINDOW HAD BLOWN OUT INTO LITTLE PIECES. DEALER NOT AWARE OF THE PROBLEM. IMPACT WAS FROM INSIDE TO OUTSIDE. GLASS CORP. STATES CAUSE MAY HAVE BEEN DEFROSTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834924February 17, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING THROUGH A PUDDLE SERPENTINE BELT CAME OFF. LOST CONTROL OF VEHICLE AND LOST ALL POWER. TOOK TO DEALER & HAD BELT REPLACED AT LEAST THREE TIMES. THIS ONLY HAPPENS WHEN VEHICLE IS DRIVEN THROUGH WATER OR PUDDLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703366February 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS AT 30,000 MILES AND 60,000 MILES. FAILURE AT 78,000. DOWNSHIFTED INTO 1ST OR SECOND GEAR FROM HIGHWAY SPEED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543857February 11, 1999
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
WHILE TRYING TO CHANGE A FLAT TIRE BOTH SIDES OF THE SCISSORS JACK BACKLED UNDER THE LOAD AND COLLAPSED, JACK NOT STRONG ENOUGH TO SUPPORT THE WEIGHT OF THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703202February 11, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VAN BELONGS TO MY SON. IT HAS ALREADY HAD THE TRANSMISSION REPLACED AND NOW IT NEEDS IT AGAIN. I KNOW THIS IS A COMMON PROBLEM IN THIS YEAR MAKE AND MODEL OF VAN. I USED TO WORK FOR RUSSWOOD CHRYSLER PLYMOUTH IN LINCOLN NE, SO I KNOW THE FACTS ON THIS. CHRYSLER HAS INFORMED MY SON THAT THERE IS NOTHING THEY CAN DO AS THEY DO NOT KNOW OF THIS PROBLEM. NOW I DO NOT BELIEVE NO ONE ELSE HAS COMPLAINED ABOUT THIS. CAN YOU PLEASE HELP US WITH THIS PROBLEM. THE TRANSMISSION HAS OVER DRIVE AND THEY ARE THE ONES THAT HAVE THE PROBLEM, THE ONES WITHOUT OVERDRIVE DO NOT HAVE A PROBLEM. YOU CAN CHECK WITH ANY DODGE OR CHRYSLER PLYMOUTH DEALERSHIP AND THEY WILL TELL YOU THIS IS FACT ABOUT THIESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834686February 10, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES
INEFFECTIVE DESIGN OF MIRROR IS CAUSING A BLINDSPOT IN BOTH REARVIEW AND DRIVER'S SIDE MIRRORS, RESULTING IN CONSUMER NOT BEING ABLE TO SEE WITHIN 30 FEET BEHIND THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703046February 8, 1999
EQUIPMENT:MECHANICAL:CARRIER/RACK
MY WIFE, TERRIE WAS DRIVING EB ON A LOCAL INTERSTATE AT 65 MPH WHEN THE SPARE TIRE FELL ONTO THE ROADWAY FROM THE BOTTOM OF THE VAN. THE SPARE WAS ATTACHED TO THE BOTTOM REAR OF THE VAN. SHE DID NOT HIT ANY BUMPS OR DEBRI ON THE ROADWAY. UPON EXAMINATION OF THE DEVICE THAT HELD THE SPARE, IT WAS REVEALED THAT THE CABLE THAT HELD THE SPARE, WAS FRAYED AND BROKEN. LUCKILY NO ONE WAS TRAVELING IMMEDIATELY BEHIND HER, OR THE TIRE MAY HAVE "CRASHED" INTO THEIR VEHICLE OR ONCOMING TRAFFIC ON THE OPPOSITE SIDE OF THE INTERSTATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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