Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#709899August 12, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WINDSHIELD WIPERS COME ON BY THEMSELVES AT RANDOM WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844873August 11, 1999
CHILD SEAT
BOTH INTEGRATED CHILD SAFETY SEATS CAUSE CHILDS' LEGS TO FALL ASLEEP. IN ONE CASE, CHILD SUSTAINED NERVE DAMAGE . PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#844907August 11, 1999
ENGINE AND ENGINE COOLING:ENGINE
BELT TENSIONER: PULLEY SHEARED OFF WHILE PARKING, CAUSING ENGINE FAILURE AND LOSS OF POWER STEERING, ETC. VEHICLE TOWED TO DEALER FOR REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844782August 10, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT CAME ON AND WON'T GO OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709789August 10, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVAPORATOR BEGAN LEAKING COOLANT LAST SPRING; THIS IS A NON MOVING PART THAT SHOULD LAST FOR MANY, YEARS; IT IS BELIEVED THAT THE COOLANT USED R134 IS CORROSIVE TO THE MATERIAL THAT CHRYSLER USED TO MANUFACTURE THE EVAPORATORS; THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709817August 10, 1999
STEERING:LINKAGES
TWO OF MY CO-WORKERS ALSO HAVE THE SAME TYPE OF VAN AND WE ALL HAD THE SAME PROBLEM WITH THE STEERING WHEEL HOSE. WAS THERE EVER A RECALL FOR THIS PART? IF NOT, WHY. ALSO MY BATTERY LASTED ONLY 1 YEAR AND 5 MONTHS. THIS IS A VERY SHORT TIME FOR A BATTERY TO LAST. THEY SHOULD INSTALL GOOD BATTERIES. IT'S REALLY DEVASTATING WHEN YOUR CAR DOES NOT WANT TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709717August 7, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, AIR:ANTILOCK, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TWO LETTERS DATED 05/23/98 AND 06/08/98 ADDRESSED TO MR. ROBERT EATON, CEO OF CHRYSLER CORP. WAS SENT WITH A REPAIR HISTORY SCHEDULE CONTAINING 24 ITEMIZED OCCURENCES DEPICTING THE ASSOCIATED REPAIR ORDER NUMBER, NATURE OF REPAIR, MILEAGE, DATE-IN AND DATE-OUT, REMARKS AS TO RESULTS, WARRANTED REPAIR OR NOT, LOCATION OF REPAIR AND COST IF APPLICABLE. ALSO DEPICTED WAS THE NUMBER OF TIMES WE REPEATEDLY RETURNED THE VEHICLE FOR BRAKE REPAIR WHICH WAS SIX TIMES WITHIN FIRST SIX MONTHS AND SIX TIMES REGARDING ELECTRICAL WITHIN THE FIRST SIX MONTHS OF POSSESSION WHICH ALL IS EVIDENCED BY THE GIVEN INFORMATION ON THE REPAIR HISTORY SCHEDULE I PROVIDED WITH THE LETTERS. I RECEIVED A RESPONSE BACK FROM CUSTOMER SERVICE TO NO AVAIL. I WOULD BE DELIGHTED TO PROVIDE YOU AT YOUR REQUEST A COPY OF BOTH LETTERS WHICH INCLUDES THE REPAIR HISTORY SCHEDULE I ELUDED TO EARLIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844564August 6, 1999
STEERING: STEERING WHEEL/HANDLE BAR
INTERMITTENTLY WHILE TURNING, STEERING WHEEL LOCKED UP FOR LESS THAN A MINUTE WHICH COULD HAVE CAUSED A CRASH. DEALER HAS NOT BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547834August 5, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL REPAIR ON THE ABS SYSTEM COMPLETED, HOWEVER FAILED THE NEXT MONTH. (96V-099)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844481August 5, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S DOOR LATCH AREA HAS A CRACK WHICH PREVENTS THE DOOR FROM LOCKING PROPERLY. CAN NHTSA HELP OR PROVIDE ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844482August 5, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
ONGOING PROBLEM WITH V AUTO TRANSMISSION WORKING ERRATICALLY. TOOK VEHICLE TO DEALER , AND WAS INFORMED THAT NOTHING COULD BE FOUND. SUBSEQUENTLY, VEHICLE WOULD ONLY START IN 3RD. GEAR AND REMAIN IN 3RD. GEAR. DEALER NOTIFED. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844367August 4, 1999
SEAT BELTS:FRONT:ANCHORAGE
CONSUMER'S SEATBELT BROKE. SHE NOTIFIED THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709606August 4, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ALONG AT VARIOUS SPEEDS AND WITH AIR CONDITIONING ON, THE ENGINE SHUTS DOWN LOSSING ALL POWER TO BRAKES AND STEERING AS WELL AS ALL ELECTRICAL SYSTEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782585August 4, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE PITTED AND RUSTED CAUSING POOR CONTACT WITH PADS AND INCREASING STOPPING DISTANCE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782584August 4, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WIPERS ACTIVIATE WITHOUT INPUT FROM DRIVER CAUSING UNANTICIPATED DISTRACTION, DEALER CANNOT FIND PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844207August 3, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE TURNNING THE KEY TO START VEHICLE THE BATTERY EXPLODED UNDER THE HOOD. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709557August 3, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FAN RELAY CONTINUED TO ACTIVATE THE FAN AFTER THE IGNITION WAS TURNED OFF CAUSING THE NEED TO REPLACE 3 BATTERIES STRANDING THE FAMILY EACH TIME. DEALER ASSURRED ME THAT THIS DIAGNOSIS WAS HARD TO PIN DOWN DUE TO THE INTERMITTENT NATURE OF THE POWER DRAIN. NUMEROUS OTHER ELECTRICAL PROBLEMS HAVE OCCURRED WITH THIS VEHICLE, INCLUDING WIPER MOTORS AND SWITCHES, AUTOMATIC DOOR LOCK SOLENIODS AND VENT WINDOW MOTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709559August 3, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED DUE TO BLOCKED FILTER (SECONDARY FILTER) HAD TO BE TOWED. NOWHERE IN THE OWNER'S MANUAL DOES IT SAY TO CHECK AND REPLACE THIS FILTER, WHICH IS ONLY A 20.00 PART. MY REAPIR COST 450.00 PLUS TOWING. I FOLLOW THE MAINTENANCE DILIGENTLY. THE CHILTON REPAI MANUAL RECOMMENDS CHANGING THIS AT 52000. WE WOULD HAVE DONE SO IF INFO PROVIDED. WE BOUGHT THE OTHER MANUAL WHEN I RETURNED HOME. THERE WAS NO WARNING AND FORTUNATELY I WAS IN A PARKING LOT AT THE TIME. CHRYSLER SAYS I CANNOT BE REIMBURSED EVEN THOUGH THEY ADMIT I AM RIGHT. LETTERS SHOULD BE SENT TO OWNERS ADVISING THEM OF THIS MORE THAN LIKELY FAILURE. THE MECHANIC WHO FIXED IT RECOMMENDS CHANGING THIS FILTER AT 30,000. HE HAS REPAIRED MANY. I WOULD HATE TO SEE SOMEONE HURT IF THIS FAILS WHILE THEY ARE ON THE HIGHWAY. IT WAS BAD ENOUGH I WAS 200 MILES FROM HOME AND IT WAS DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844085August 2, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHELD WIPERS WOULD COME ON & GO OFF BY THEMSELVES. THIS IS HAPPENING EVERY DAY WHEN ITS IN USE. IT IS STEADILY WORSE. VEHICLE WILL BE TAKEN TO DEALER. *AK *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709514August 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED IN MAY 1998. TRANSMISSION WAS REPAIRED ONCE AND THEN RETURNED 2 WEEKS LATER FOR FURTHER REPAIRS FOR SAME PROBLEM. TRANSMISSION OPERATED WELL UNTIL JULY 1999 WHEN IT FAILED WHILE DRIVING WHICH RESULTED IN TOWING OF VEHICLE. WE RETURNED THE VEHICLE TO THE SAME TRANSMISSION REPAIR SERVICE. HE DIDN'T UNDERSTAND WHAT WENT WRONG WITH THE TRANSMISSION. HE AGREED TO REPAIR THE TRANSMISSION ONCE AGAIN, CHARGING US OVER $800 (BUT NO LABOR CHARGE). HE FURTHER STATED THAT THERE WOULD BE NO WARRANTY ON THIS WORK. WHAT IS WRONG WITH THE TRANSMISSIONS IN THESE VEHICLES???? WE PREVIOUSLY OWNED A 1988 DODGE GRAND CARAVAN WHICH ALSO HAD TRANSMISSION PROBLEMS.... CAUSING US TO REPLACE IT. SO MANY PEOPLE ARE HAVING TRANSMISSION PROBLEMS.... BUT THE DODGE DEALER KEEPS TELLING US THERE IS NO RECALL... ONLY LOTS OF COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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