Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#8008939May 1, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 25 MPH, THE POWER STEERING WENT OUT, DEALER DETERMINED THE BELT TENSIONER BOLT HAD SHEARED OFF CAUSING ENGINE TO LOOSEN UP. *JB *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6901116April 30, 2002
ELECTRICAL SYSTEM
THERE WAS SMOKE COMING FROM THE VEHICLE, THE INSURED PULLED OVER CHECKED UNDER THE HOOD AND SAW THERE WAS A FIRE, FIRE DUE POSSIBLY FROM THE ELECTRONIC CORROSION SYSTEM.(CLAIM#51-0491-429)*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8008812April 30, 2002
SUSPENSION
WHILE DRIVING RIGHT FRONT AXLE BROKE, CAUSING VEHICLE TO STOP BECAUSE WHEEL WILL NOT TURN. HAD REPAIRED. AXLE BROKE AGAIN 3 MORE TIMES. ALSO, LEFT FRONT AXLE HAS BROKEN. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761363April 30, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
MIRRORS NO LONGER STAY IN PLACE; PASSENGER SIDE FLOPS AROUND, DRIVER SIDE PULLS OUT AWAY FROM DRIVER. DEALER WANTS TO CHARGE $500. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761371April 30, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ON AT LEAST 5 OCCASIONS, MY THE SEATBELT HOLDING MY CHILD'S CAR SEAT IN THE SECOND ROW CAPTAINS CHAIR HAS COME UNDONE. LUCKILY I CHECK IT BEFORE WE GO ANYWHERE EACH TIME AND HAVE CAUGHT IT. I'M NOT SURE, BUT COULD THIS BE A PROBLEM WITH THE GENERATION 3 SEATBELTS? IF SO, I DO NOT FEEL MY CHILDREN ARE SAFE RIDING IN THESE SEATBELTS AND THEY SHOULD BE FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761393April 30, 2002
WHEELS:HUB
VEHICLE HAS 16 INCH WHEELS AND FULL WHEEL COVERS (HUB CAPS). I REMOVED THE WHEEL COVERS AT ABOUT 56000 MILES TO ROTATE THE TIRES. THIS IS THE FIRST TIME THAT I HAD REMOVED THE COVERS. WHEN I REMOVED THE COVERS THREE OR FOUR OF THE MOLDED PLASTIC CLIPS BROKE OFF ALL FOUR COVERS. I CONTACTED THE DEALER WHO CONTACTED CHRYSLER REP GREG JANKOWSKI WHO REFUSED ANY ASSISTANCE DUE TO MILEAGE. I CONTACTED CHRYSLER CUSTOMER RELATIONS REP MARTIN SHAGER WHO REFUSED ANY ASSISTANCE DUE TO MILEAGE. I HAVE LOST ONE COVER ON THE ROAD. WHEN WHEEL COVERS COME OFF AT ROAD SPEEDS, I SEE THAT AS A SAFETY PROBLEM. I DO NOT SEE MILEAGE AS AN ISSUE. IF THE PLASTIC RETAINING CLIPS BREAK OFF IN TWO YEARS, I SEE THAT AS A STRUCTURE OR MATERIAL PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565483April 29, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER RECEIVED RECALL NOTICE 00V268 TO HAVE FUEL RAIL CROSSOVER TUBE O-RINGS INSPECTED. HOWEVER, WHEN ARRIVED FOR APPOINTMENT, CONSUMER IS EXPERIENCING PROBLEMS WITH DEALERSHIP WHO CLAIMS THAT PARTS ARE ON BACK ORDER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565476April 29, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER RECEIVED RECALL (00V268000) NOTICE FOR FUEL RAIL REPLACEMENT. RECALL NOTICE STATED THAT REPLACEMENT WOULD TAKE UP TO 1 AND 1/2 HOURS, HOWEVER, DEALERSHIP TOOK UP TO 6 HOURS TO REPAIR. ALSO CONSUMER IS REQUESTING PAPER WORK FOR STATE INSPECTION THAT WAS PERFORMED ON VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008770April 29, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE WAITING ON A TRAFFIC LIGH VEHICLE REAR END ANOTHER VEHICLE WHILE APPLYING BRAKES. DEALER AND THE MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8008774April 29, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
NHTSA 00 V 268 000/ MANUFACTURERS RECALL 895 CONCERNING FUEL LEAKAGE. DEALER, SUPER STORE GREENVILLE, GREENVILLE, MI, PHONE# 616/754-3635 UNABLE TO HONOR MANUFACTURERS RECALL, NO PARTS AVAILABLE. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761294April 28, 2002
AIR BAGS
CLOCK SPRING FAILURE FROM DEALER DIAGNOSIS. APPEARS TO BE COMMON PROBLEM. AIRBAG IS SAFETY ITEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008638April 25, 2002
AIR BAGS:FRONTAL
FRONT COLLISION AT 10-15 MPH, DRIVER'S AIRBAG DEPLOYED AND CAUSED DAMAGE AND BRUISES TO CONSUMER. VEHICLE WAS TOTALLED. CONSUMER FELT AIRBAG SHOULD NOT HAVE DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8008531April 24, 2002
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:HORN
AIR BAG LIGHT WILL COME ON AND STAY ON AFTER TAKING IT TO THE DEALER. DEALER NOTED THAT CLOCK SPRING IN THE VEHICLE WILL HAVE TO BE REPLACED. *AK HORN WOULD NOT OPERATE. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565330April 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE VEHICLE WAS PARKED, SMOKE WAS COMING FROM UNDER THE HOOD, THE FIRE DEPARTMENT RESPONDED BUT THE ENGINE WAS BURNED BADLY, DRIVER WAS TREATED FOR SMOKE INHALATION. *YD
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8008355April 23, 2002
AIR BAGS
AIRBAG LIGHT ILLUMINATES. HORN AND SPEED CONTROL IS INOPERABLE. DEALER CONTACTED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008357April 23, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING RPM STAYED HIGH AND WOULD NOT SHIFT GEARS. DEALER STATES TRANSMISSION NEEDED REPLACEMENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761091April 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE ENGINE GAVE NO SIGNS OR SYMPTOMS OF AN IMPENDING FAILURE. THE VEHICLE HAD BEEN INSPECTED BY MY MECHANIC 1200 MILES EARLIER AND THE TENSIONER REPLACED. THE MAIN BEARING FAILED SENDING METAL FRAGMENTS THROUGHOUT THE ENGINE. THE SIDE-EFFECTS OF THE BEARING BLOWING APART DESTROYED THE ENGINE AND NECESSITATED THAT A NEW ENGINE BE INSTALLED. THIS WILL COST APPROXIMATELY $3500 AND TAKE ABOUT 2 WEEKS. THIS TYPE OF FAILURE IS ABSOLUTELY UNACCEPTABLE FOR A VEHICLE THAT IS ONLY 3 YEARS OLD AND HAS ONLY 55K MILES ON IT. DODGE SHOULD BE ASHAMED THAT A FAILURE LIKE THIS WOULD OCCUR IN SUCH A LATE MODEL VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761033April 22, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THIS IS MY SECOND 2002 GRAND CARAVAN...THE FIRST WAS PURCHASED ON 10/23/2001 AND ON THE WAY HOME WE SMELLED STRONG FUEL VAPORS, THE CHECK ENGINE LIGHT CAME ON, AND IT STARTED RUNNING ROUGH. DEALER COULD NOT DETERMINE PROBLEM AND WE WERE GIVEN A REPLACEMENT 2002 GRAND CARAVAN ON 10/24/2001....I LATER FOUND OUT THAT THIS REPLACEMENT VEHICLE WAS BUILT ON THE SAME DAY AND SAME PRODUCTION LINE AS THE PREVIOUS 2002 I HAD...AND ONLY ONE OTHER VEHICLE WAS PRODUCED BETWEEN THEM. THE VEHICLE I HAVE JUST STARTED TO HAVE THE SAME PROBLEM AS THE PREVIOUS ONE (STRONG VAPORS, CHECK ENGINE LITE), AND WAS DIAGNOSED AS HAVING GAS TANK/PRESSURE RELIEF VALVE PROBLEMS. SINCE THE VEHICLES WERE BUILT ON THE SAME LINE/DAY, AND SINCE IT IS A GAS TANK/VAPOR PROBLEM, AM CONCERNED ABOUT THE SAFETY OF ALL GRAND CARAVANS BUILT ON THAT LINE ON/AROUND THAT DAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760948April 20, 2002
AIR BAGS
AIR BAG LIGHT CAME ON AND WAS DIAGNOSED BY DEALER AS CLOCK SPRING FAILURE. REPAIR COST WAS 264.61. WE FEEL DEALER/MANUFATURER SHOULD PAY REPAIR COST SINCE FAILURE WAS CRITICAL SAFETY FEATURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760895April 19, 2002
ELECTRICAL SYSTEM:HORN, AIR BAGS, VEHICLE SPEED CONTROL
HORN, CRUISE CONTROL, AIRBAG HAVE STOPPED WORKING - CLOCK SPRING PROBLEM???*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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