Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10071154January 15, 2004
VISIBILITY:WINDSHIELD, VISIBILITY, UNKNOWN OR OTHER, STEERING, EQUIPMENT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE SERPENTINE BELT THAT RUNS THE CAR JUMPED OFF TRACK THE FIRST MONDAY IN OCTOBER WHEN IT WAS RAINING. I FIRST NOTICED MY POWER STEERING WENT OUT. THEN A FEW MINUTES LATER IT OVER HEATED. SO WHEN I GOT UNDER THE HOOD TO FIND OUT WHAT THE PROBLEM WAS, IT WAS THE BELT IT WAS NOT BROKEN JUST OFF TRACK. HAD IT FIXED. THE SAME THING HAPPENED AGAIN ON OCTOBER 25, 2003 SOME 3-4 WEEKS LATER. AGAIN IT WAS RAINING. THE PERSON WHO FIXED IT THE 2ND TIME STATES THAT EVERY TIME IT RAINS AND IF I GET WATER IN MY UNDERCARRAIGE IT IS GOING TO POP OFF. THIS IS VERY DISCOURAGING, I AM THE SINGLE MOTHER OF FOUR YOUNG GIRLS AND I SHOULD NOT BE AFRAID TO DRIVE MY VAN WHEN IT IS RAINING. CAN SOMEONE PLEASE MAKE SOME SENSE OUT OF THIS FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071189January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EXTERIOR LIGHTING
1) 1ST MONTH-THE TAILGATE LATCH WOULDN'T OPEN. 2) 1ST YEAR - THE DRIVER'S SIDE WINDOW WOULD PERIODICALLY FREEZE AND NOT GO UP. THEY SAID THEY COULDN'T FIX IT UNTIL IT STAYED BROKEN 3) 11/06/03 AT 45,000 MILES THE LIGHTS WHICH FLASH WHEN THE REMOTE UNLOCKS THE DOORS, FLASHED & COULDN'T BE TURNED OFF. THE HEADLIGHTS WOULD NOT WORK WHEN THIS HAPPENED. 4)11/09/03 THE HEADLIGHTS TURNED OFF WHILE DRIVING ON INTERSTATE THEN FLASHED BACK ON. IT HAPPENED 4 TIMES. TOTAL DARKNESS @ 70 MPH IS FRIGHTENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071199January 15, 2004
VISIBILITY:WINDSHIELD
OUR 1996 DODGE GRAND CARAVAN'S FRONT WINDSHIELD WIPERS ONE DAY WENT ON, AND STAYED ON WHENEVER THE ENGINE WAS ON {NO MATTER WHAT WE DID, NOTHING WOULD SHUT THE WIPERS OFF -- NO WAY -- NO HOW ! WE TRIED EVERYTHING ELECTRICAL TO GET THEM TO TURN OFF.} I HAD TO DRIVE THE VEHICLE FOR DAYS/WEEKS WHILE THE FRONT WINDSHIELD WIPERS WERE ON AND COULDN'T BE TURNED OFF, AND NEARLY GOT IN TWO ACCIDENTS BECAUSE I WAS SO DISTRACTED. THIS WENT ON FOR SEVERAL DAYS WHILE I WAITED FOR THE PROBLEM TO AUTOMATICALLY CEASE OF ITS OWN ACCORD, WHICH IT NEVER DID. THE PROBLEM GOT WORSE WITH TIME. THE FRONT WINDSHIELD WIPERS WENT ON OF THEIR OWN ACCORD INTERMITTENTLY IN THE BEGINNING, THEN AFTER DAYS/WEEKS, WE COULD NOT SHUT THEM OFF AT ALL. I WAS FORCED TO BRING THE MINIVAN TO A CHRYSLER AUTHORIZED DEALERSHIP WHERE THEY HAD TO REPLACE THE BCM (BODY CONTROLLER OR BODY CONTROL MODULE) AT A COST OF $574 AT OUR OWN EXPENSE. I HAVE ASKED CHRYSLER CORPORATE TWICE IF THEY WILL REIMBURSE US; BOTH TIMES THEY REFUSED. THIS IS A FACTORY DEFECT THAT WAS NOT IN ANY WAY CAUSED BY US. CHRYSLER IS RESPONSIBLE FOR TAKING CARE OF THIS DEFECT, AND DOING THE RIGHT THING BY REIMBURSING US THE $574. THIS IS A SAFETY ISSUE. A PERSON CAN NOT DRIVE WHILE THE FRONT WINDSHIELD WIPERS ARE PERMANENTLY ON WHILE IT IS NOT RAINING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071262January 15, 2004
ENGINE AND ENGINE COOLING, SUSPENSION, SERVICE BRAKES, HYDRAULIC
ALMOST ALL OF THE AIR CONDITIONING COMPONENTS WERE REPLACED ONLY TO FIND THAT LESS THAN 1 YEAR LATER, JULY 2003, THE EVAPORATER IS LEAKING AND NEEDS TO BE REPLACED AT A COST OF $750.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069399January 15, 2004
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER, POWER TRAIN
AIR CONDITIONING, PAINT AND TRANSMISSION AS OF TODAY HAS NOT BEEN REPAIRED YET. MY MAJOR CONCERN IS THE TRANSMISSION. IT HAS THE A-604 ULTRADRIVE TRANSMISSION. AND IT IS STUCK IN ONE GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069423January 15, 2004
SERVICE BRAKES, HYDRAULIC, POWER TRAIN, FUEL SYSTEM, GASOLINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SUSPENSION
I ONLY HAVE 25,000 MILES ON MY 2001 DODGE GRAND CARAVAN. (1) THE SWAY BAR LINKS WERE REPAIRED TWICE, AND PARTS ARE ON BACK ORDER FOR A THIRD REPAIR. (2) I HAD TO REPLACE THE FRONT BRAKES AFTER ONLY 14,000 MILES, AND THEY ARE HALF GONE ALREADY AT 25,000 MILES, PLUS THE REAR BRAKES HAVE TO BE REPLACED. (3) THE ENGINE HAS A FLAT SPOT DURING ACCELERATION, AND I GET ABOUT 11 MILES PER GALLON IN THE CITY, AND ABOUT 15-16 MILES PER GALLON ON THE HIGHWAY. IT STATED IT GOT 18 MILES PER GALLON IN THE CITY, AND 24 MILES PER GALLON ON THE HIGHWAY. (4) THE TRANSMISSION MAKES A MOANING SOUND; THE POWER STEERING WAS LEAKING FLUID, (5) I HAD TO REPLACE THE BATTERY THE FIRST SUMMER I HAD IT, THE ANTI LOCK BRAKES WENT OUT EARLY THIS SUMMER (6) THE DRIVER?S SIDE WINDOW WOULD NOT ROLL UP WHEN WE WERE AT BEAR COUNTRY USA SURROUNDED BY BEARS (7) THE SHIFT GEAR LEVER SOMETIMES SLIPS FROM DRIVE TO NEUTRAL, AND I HAVE HAD THAT LOOKED AT TWICE (8) THE CRUISE CONTROL WENT OUT LAST SUMMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069715January 15, 2004
SERVICE BRAKES, HYDRAULIC
I NOTICED THAT AT HIGHWAY SPEEDS 50-65 MPH THE VAN WOULD SHUTTER VIOLENTLY WHEN THE BRAKES WERE APPLIED MAKING IT VERY HARD TO STOP AND ALSO CAUSING THE VAN TO PULL LEFT OR RIGHT. AT LOWER SPEEDS I HAD THE SAME RESULTS. I NOTIFIED THE DEALER ABOUT THIS PROBLEM AND WAS TOLD THIS WAS NORMAL REACTION OF THE BRAKING SYSTEM. WHICH I FOUND TO BE QUIT ODD SINCE I'VE NEVER EXSPRIENCED THIS TYPE OF PROBLEM BEFORE ON A CHRYSLER PRODUCT. FINALLY WITH 23075 MILES, I TOOK THE VAN IN TO HAVE THE FRONT ROTORS CHANGED BECAUSE THEY WHERE FOUND TO BE (WARPED). PLEASE NOTE THAT I TOOK THE VAN TO AN OUTSIDE VENDER (BRAKE SYSTEMS OF AMERICA)WHERE THEY DID A FULL INSPECTION OF THE BRAKING SYSTEM,AND TEST DRIVING THE VAN THEY FOUND THAT THE FRONT ROTORS WHERE WARPED.ALSO NOTE THE REASON THEY DIDN'T REPAIR THE VAN WAS BECAUSE THEY SAID IT MIGHT VOID THE CHRYSLER WARRANTY.IS THIS A WIDE SPREAD PROBLEM WITH THE 2001 CHRYSLER AND DODGE PRODUCTS PREMATURE WARPING OF EITHER THE FRONT OR REAR ROTORS OR A MANUFACTURING, QUALITY CONTROL ISSUE WHICH EVER THE CONSUMER IS GETTING STUCK FOOTING THE REPAIR BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069767January 15, 2004
POWER TRAIN, ENGINE AND ENGINE COOLING
THE VAN STARTED HAVING PROBLEMS LAST WEEK.IT DOES NOT WANT TO GO INTO FIRST GEAR AFTER REVERSE OR AFTER STOPPING. I HAVE BEEN TOLD THE THE DIFFERENTIAL PIN IS BROKEN AND WILL TAKE ANYWHERE FROM $1700 TO $2300 TO REPAIR. I AM TRYING TO GET CHRYSLER TO COVER THE COST OF THIS AS IT IS A KNOWN PROBLEM WITH THESE VANS. I WILL NEVER BUY ANOTHER DODGE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069795January 15, 2004
STEERING, ENGINE AND ENGINE COOLING, POWER TRAIN, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
V6 3.3 L ENGINE I BOUGHT IT 3 YEARS AGO WITH 77000 MILES ON IT AND SHORTLY THEREFATER THE FOLLOWING PROBLEMS HAVE BEEN NOTED: ESPECIALLY IN COLD WEATHER, THE TRANSMISSION WOULD NOT ENGAGE EVEN AFTER SHIFTING TO "D". IT WOULD WORK AFTER GETTING WARMED UP. FREQUENT JERKS WITH THE TRANSMISSION, AFTER BRAKING AND RESUMING ACCELERATION SHARP CLUNKING SOUND FROM THE DRIVERS SIDE IN THE FRONT WHEN STARTING TO MOVE. (MOUNTS?)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069857January 15, 2004
STEERING, UNKNOWN OR OTHER, POWER TRAIN, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
I HAVE HAD NUMEROUS PROBLEMS WITH THE VEH SINCE IT WAS PURCHASED NEW , MAY 2002. VEH HAS A ROUGH IDLE WHILE STOPPED IN GEAR, DEALER STATES THEY ARE WAITING FOR A COMPUTER UPDATE. TO DATE STILL HAVE PROBLEM. PROBLEM WITH STARTER , SAME GRINDS ON FIRST START IN EXTREME COLD WEATHER. DEALER REPLACED 2 STARTERS AND FLYWHEEL. PROBLEM WITH TRANS, HARD BANG FELT WHEN SLOWING UP BETWEEN 8-5 MPH. SAID PROBLEM IS INTERMITTENT AND DEALER HAS NOT DRIVEN VEH LONG ENOUGH TO GET CONDITION. DEALER HAS REPLACED NUMEROUS PARTS OF TRANS, PROBLEM STILL EXIST. CAR HAS BEEN IN SEVERAL TIMES FOR POWER STEERING LEAK AND VIBRATION. NUMEROUS PARTS REPLACED. I HAVE CONTACTED CHRYSLER AND SPOKE WITH THE DISTRICT MANAGER AND ADVISED HIM OF ALL THE COMPLAINTS WITH VEH AND PROBLEMS THAT STILL EXIST. I TOLD HIM I DID NOT WANT THE VEH . HE ADVISED ME HE WOULD LOOK INTO MY FILE AND CALL ME BACK.ITS BEEN TWO MONTHS AND I HAVE LEFT HIM SEVERAL MESSAGES AND HE STILL HAS NOT RETURNED MY CALLS. HIS NAME IS [XXX]. CHRYSLER HAS LEFT ME NO CHOICE BUT TO FILE THE LEMON LAW. AS OF TODAY I AM WAITING FOR A HEARING DATE TOO BE SET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069919January 15, 2004
POWER TRAIN
AROUND AUGUST 4, 2003, MY DODGE GRAND CARAVAN SUDDENLY LOCKED IN SECOND GEAR. I HAVE REPLACED THE FILTER AND THE TRANSMISSION FLUID. THIS DID NOT FIX THE TRANSMISSION. WHILE ASKING FRIENDS IF THEY KNEW ANY TO FIX THE PROBLEM BEFORE I TAKE IT TO A SHOP TO BE FIXED, ONE OF THEM PRINT ME THE INFORMATION ABOUT THE CHRYSLER ULTRADRIVE TRANSMISSION REPORT THAT IS ON YOUR WEB SITE. I HAVE GOT TO MY LOCAL DODGE DEALER AND THEY SAID THAT THEY HAVE NEVER HEARD OF ULTRADRIVE TRANSMISSION PROBLEM OR RECALL. I SHOWED THE DEALER THE INFORMATION THAT I PRINTED FROM THE WEB SITE. DODGE SAID THAT I WOULD NEED TO CALL CHRYSLER. I HAVE CALLED CHRYSLER CUSTOMER RELATIONS ABOUT THE ULTRADRIVE TRANSMISSION LOCKED IN SECOND GEAR. I WAS TOLD THAT THEY ONLY HAVE 4 RECALLS ON THE VAN TWO OF THE RECALLS HAVE BEEN COMPLETE BUT TO HAVE NOT. THE TWO RECALLS THAT HAVE BEEN DONE ARE: LIFTGATE LATCH PN CFXR6406 AND SEAT BELT BUCKLE/ANCH. CLIP. THE TWO RECALLS THAT HAVE NOT BEEN DONE ARE: LIFTGATE SUPPORT WASHER AND A LEFT WIPER PIVOT. I THEN EXPLAINED TO THE CHRYSLER CUSTOMER RELATION THAT THE RECORDS ON THEY WEB SITE ONLY SHOWS BACK TO 1996 PER THE WEB SITE INFORMATION. THEY SAID THAT ANY RECALL WOULD BE WITH THE VEHICLE FOR LIFE IN THE SYSTEM. I ALSO ASKED IF THEY HAD ANY INFORMATION ON THE ULTRADRIVE TRANSMISSIONS HAVING A PROBLEM WITH THE 1989 TO 1991 MODELS. THE PERSON SAID THAT THEY ARE UNABLE TO LOOK THAT INFORMATION UP. I THEN EXPLAINED THAT THE INFORMATION IS ON THE CENTER FOR AUTO SAFETY WEB SITE. THE CUSTOMER RELATION PERSON SAID THAT IF THE INFORMATION IS NOT ON THE CHRYSLER OR DODGE WEB SITES THEN THE INFORMATION IS NOT RIGHT. ALSO THE RELATIONS PERSON SAID THAT EVEN IF THERE WAS A PROBLEM WITH THE ULTRADRIVE TRANSMISSION THAT IT IS NO LONGER COVERED UNDER THE MANUFACTURES WARRANTY ANYMORE. PLEASE CONTACT ME BY E-MAIL IF YOU HAVE ANY INFORMATION THAT I MAY USE TO RESOLVE THE PROBLEM WITH THE ULTRADRIVE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069998January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN, SERVICE BRAKES, HYDRAULIC
ANDY LEWIS DODGE DID NOT REPAIR ANTI LOCK BRAKES ON RECALLS THEY WERE HOSTILE TO ME AND MY VAN WAS OPERABLE WHEN LEFT THERE. WHEN I PICKED IT UP I HAD TO HAVE A WRECKER TAKE IT HOME.THE BATTERY WAS DEAD AND THE ANTILOCK LIGHT CONTINUED TO STAY ON. THEY NEVER REPAIRED THE BRAKE PROBLEM WITH THE RECALLS. THEY ARE LEAKING NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070192January 15, 2004
WHEELS, POWER TRAIN, STEERING, SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, SUSPENSION, SEAT BELTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STRUCTURE, ENGINE AND ENGINE COOLING
BAD PAINT ITS PEELING FLAKEING THE WOOD GRAIN TOO FAIDING BAD TRANS I JUST PAID A DEALERSHIP OVER 2 GRAND FOR A NEW ONE WARRANTEED FOR ONLY 3 YEARS OR 36,000 MILES. BAD POWER WINDOWS CABLE BROKE=OVER $400.= ME GETTINGSCREWD BAD LUG NUTS LITTLE METAL CAPS OVER LUGNUTS COME OFF AND THEN TIRE TOOL DOSENT FIT SO YOU END UP AT THE DEALERSHIP GETTING THEM CUT OFF. KEEPS STALLING HEADLINER FALLING DOWN HEADLIGHTS ARE TOTALLY YELLOW AT NIGHT YOU CANT SEE MORE THAN 50 FEET ON LOW BEAMS SO YOU HAVE TO HAVE HIGH BEAMS ON JUST TO GET LOW BEAM QUALITY. BREAKS NEW ROTORS, MASTERCILLENDER, HARDWEAR, DRUMS, SHOES, PADS, FLUID, MASTERCILLENDER CAPS, WEEL CILLENDERS,= OVER $500. TO THE DEALER AND ME AND MY FAM STRANDED ON THE ROADSIDE FOR 4 HOURES GETTING RECALLED PARTS FITTED ONLY TAKES AN ACT OF CONGRESS AND ABOUT THREE DAYS WITH OUT A CAR UNLESS THEY GIVE YOU THERE "LOANER" LOANER=CAR NO ONE WOULD BUT TWELVE YEARS AGO. JAMES REYNOLDS SHARON TENN [email protected] OWNER OF A 92 DODGE GRAND CARAVAN LE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070238January 15, 2004
UNKNOWN OR OTHER, SUSPENSION, STRUCTURE
WE TOOK OUR 1996 GRAND CARAVAN IN FOR RECALLS THAT DODGE SENT US. THEY CALLED MY WIFE BACK AND TOLD HER IT WAS CONDEMNABLE AND UNSAFE TO DRIVE, BECAUSE THE STRUT TOWER WAS VERY BADLY RUSTED. BY THE TIME I HAD THE CHANCE TO CALL THEM, BECAUSE I WAS AT WORK, THE PERSON SHE TALKED TO HAD LEFT, HOWEVER I DID TALK TO ANOTHER PERSON ACQUAINTED WITH THE VEHICLE. HE SAID BECAUSE OF THE MILEAGE AND THAT I WASN'T THE ORIGINAL OWNER DODGE WOULDN'T DO ANYTHING FOR US. HE ALSO SAID IT WOULD COST $2000.00 PER SIDE TO FIX AND THE VAN WASN'T WORTH IT. I SAID THIS IS A SERIOUS THING AND IT SHOULD BE FIXED BY CHRYSLER BECAUSE THEY OBVIOUSLY USED INFERIOR MATERIALS ON THAT PART OF THE VAN. HE SAID THAT THEY WOULD NOT FIX IT, AND THE WEATHER WHERE WE LIVE HAD SOMETHING TO DO WITH IT. I SAID SO I AM JUST OUT OF A VEHICLE TO DRIVE?, AND HE SAID YOU CAN DRIVE IT BUT IT'S NOT SAFE. NOW THE OTHER MAN TOLD MY WIFE THAT IF SHE HIT A HOLE OR WENT OVER RR TRACKS IT COULD COME COMPLETELY THROUGH AND SHE WOULD LOSE TOTAL CONTROL OF THE VEHICLE. THE AUTO BODY MAN WE TOOK IT TO SAID THAT THE PART SHOULD HAVE BEEN GALVANIZED WHEN THEY MADE IT AND THIS WOULDN'T BE HAPPENING. ANOTHER THING I WOULD LIKE TO NOTE IS THAT OUR 1994 CARAVAN DID NOT HAVE THIS PROBLEM AND IT HAD OVER 270,000 MILES ON IT. ALSO THIS 1996 DOES NOT HAVE RUST ANYWHERE ELSE. SOMEONE IS GOING TO GET HURT OR KILLED IF THEY DON'T RECALL THESE AND FIX THEM. THEY RECALLED A CLOCK SPRING FOR THE AIRBAG, AND THEY DIDN'T ASK THE MILEAGE OF OUR VEHICLE, AND THEY PERFORMED ALL THE OTHER RECALLS ON IT THAT DAY SO THEY COULD GET THERE MONEY, BUT THEY WON?T DO ANYTHING ABOUT A SUSPENSION COMPONENT THAT IS LIFE THREATENING. I WOULD LIKE ALSO TO ADD THAT YOUR CAR DOESN'T NEED TO HAVE AN AIRBAG TO BE SAFE OR RUN, BUT IT DOES NEED A SUSPENSION. THIS IS NOT AN ONLY CASE, WE HAVE ANOTHER 1996 GRAND CARAVAN THAT LOOKS LIKE RUST IS BUBBLING UNDER THE PAINT AT THAT SAME SPOT, SO IT IS A VERY EASY THING TO NOT SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070298January 15, 2004
FUEL SYSTEM, GASOLINE
WHEN REFUELING, I SLIGHTLY BUMPED THE GAS DOOR AND IT BROKE IN TWO. NOT A REAL BIG DEAL, BUT IT IS MADE OF PLASTIC AND IT BROKE VERY EASILY. NOT A GREAT DESIGN. HAVE THERE BEEN MORE COMPLAINTS OF THIS PROBLEM? THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070378January 15, 2004
POWER TRAIN
THE TRANSMISSION FAILED IN MY 1999 DODGE GRAND CARAVAN SPORT WITH LESS THAN 66,000 MILES ON IT. I WAS ABLE TO GET IT TO THE DEALERSHIP WHERE I BOUGHT IT USING THE "LIMP HOME" MODE! I CONTACTED DAIMLERCHRYSLER AND ASKED THEM TO PAY FOR THE REPAIRS AND THEY DECLINED. I WAS AWARE OF THIS PROBLEM WHEN I BOUGHT IT FOUR YEARS AGO BUT WAS TOLD THAT IT HAD BEEN RESOLVED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070395January 15, 2004
FUEL SYSTEM, GASOLINE, POWER TRAIN, ENGINE AND ENGINE COOLING
TRANSMISSION DELAYS GOING INTO DRIVE AND IT GOES INTO (LIMP MODE) MANY TIMES IT WILL NOT SHIFT INTO THIRD GEAR, IT WILL ONLY STAY IN SECOND GEAR. IF IT DOES SHIFT INTO THIRD GEAR YOU MAY BE DRIVING ALONG AND IT WILL ALL OF THE SUDDEN SHIFT DOWN INTO SECOND GEAR HARSHLY.THIS IS VERY DANGEROUS, ESPECIALLY WHEN IT HAPPENED ON THE HIGHWAY. THIS IS THE SECOND GRAND CARAVAN THAT I'VE HAD WITH THE SAME IDENTICAL PROBLEM AND CHRYSLER REFUSES TO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070396January 15, 2004
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
FOR 3 SUMMERS IN A ROW, WE HAVE HAD TO RECHARGE THE AIR CONDITION SYSTEM FOR IT TO ONLY WORK 3-4 WEEKS AT A TIME. OUR MECHANIC SAYS THAT IT ISN'T THAT THE AIR CONDITING UNIT HAS FAILED IT SEEMS TO BE LOOSING THE FREON SOME WHERE.THE LOCKS ON THE VAN TO THE TAIL GATE DOESN'T SEEM TO WORK CORRECTLY, 90% OF THE TIME YOU HAVE TO BEAT ON THE LOCK FROM THE OUT SIDE FOR IT TO UNLOCK. WE HAVE ALSO REPLACED THE BRAKE PAD APPROX 3 TIMES AND THEY STILL SQUEAK AND SEEM TO GRAB AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070483January 15, 2004
POWER TRAIN
THE VEHICLE HAS BEEN DROPPING OUT OF GEAR FROM DRIVE TO NEUTRAL INTERMITTANTLY SINCE I BOUGHT IT. THIS HAPPENS DURING DRIVING AND TURNING, BUT IT IS INTERMITTANT SO CHRYSLER AND DODGE SERVICE HAVE NOT BEEN ABLE TO DUPLICATE, THEREFORE WILL NOT FIX THE PROBLEM. THE FIRST TIMES I CALLED MY OWN DEALERSHIP IN DAPHNE, I WAS TOLD THEY DON'T HAVE A TRANSMISSION PERSON & TO TAKE IT TO MOBILE OR PENSACOLA TO BE REPAIRED. I TOOK IT TO MOBILE FINALLY IN JAN. '03, BUT THEY COULD NOT DUPLICATE PROBLEM. THEY KEPT THE VEHICLE FOR 2 WEEKS & LEFT ME WITH NOTHING TO DRIVE. THEY WOULD NOT EVEN GIVE ME A LOANER. NEXT I APPROACHED MY OWN DEALERSHIP IN DAPHNE AGAIN & REQUESTED A MEETING WITH THE DISTRICT MANAGER. THEY INSISTED ON CHECKING IT THEMSELVES BEFORE THEY WOULD TALK TO THE DISTRICT MANAGER, EVEN THOUGH THEY DIDN'T HAVE A TRANSMISSION PERSON. THEY CHECKED IT AND FOUND NOTHING AGAIN, AND FAXED THE INFORMATION TO STAR CENTER. I STILL HAVE NOT HAD THE PROBLEM FIXED NOR HEARD A WORD FROM THE DISTRICT MANAGER. ALL THE SERVICE MANAGER DOES IT ARGUE AND SMILE WITH MY COMPLAINTS. BOTH SERVICE MANAGERS FROM MOBIEL AND DAPHNE STATE THAT CHRYSLER WILL NOT REPLACE AND CANNOT REPAIR THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070507January 15, 2004
STRUCTURE, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER, SUSPENSION, POWER TRAIN
THE CAR IS ON IT'S THIRD TRANSMISSION. WE LIKE THE CARAVAN AS A PACKAGE, BUT QUALITY IS LACKING AND PROBLEMATIC. THE MOST CRITICAL PROBLEM IS BODY RUST THROUGH. THE DRIVERS SIDE SHOCK MOUNT TOWER IS RUSTED THROUGH AND CHRYSLER OWNER RELATIONS REFUSING TO FIX IT. NEVER MIND THAT THE DEALERS SAY THE PROBLEM IS PREVALENT AND CHRYSLER USED TO FIX IT BUT RECENTLY STOPPED PAYING FOR (PERHAPS DUE TO FINANCIAL AND MARKET CONDITIONS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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