Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11493968November 17, 2022
POWER TRAIN
Transmission failed while driving on the highway without prior warning and the vehicle had to be towed home. The vehicle had limited power left to pull off the highway for safety though. What I hear when I start and rev the engine a bit is high pitched whining noise and noise of separated or lose components coming from inside the transmission. Research has shown me that this same drive train has been running in Chrysler and Dodge vehicles for about ten years now and has seen recalls on the transmission for some earlier model years like 2015, 2016, … . This is a big safety issue given that this vehicle seats seven people (families rely on this van for transportation) and therefore Chrysler should add this vehicle drive train to the recall list ASAP. After failing the the check engine light popped up and running it on the generic scan tool code P083B showed up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494037November 17, 2022
STRUCTURE:BODY
The sliding door on the driver's side is locked closed and it cannot be unlocked or opened. The sliding door on the passenger's side can be opened and closed, but cannot be locked. As such, that door can be opened when the van is driven. The door locking failures occurred without any warning. According to the mechanic, both failures were due to worn door latches, which can be repaired/replaced for more $1,300 each in parts and labor. The van was purchased used more than 5 months ago with an odometer reading of 61,380 miles. The odometer read 71,173 miles when the van was dropped off today to have the door latches fixed. A request was made for all replaced components and parts to be retained for inspection, if warranted at a later date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493814November 16, 2022
ENGINE
The contact owns a 2017 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle was stalling despite depressing the accelerator pedal. No warning lights were illuminated. The contact stated that he replaced the coils and spark plugs; however, the failure recurred, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and after performing a compression test, the contact was made aware of a misfire in cylinder #2. The vehicle was taken to another independent mechanic and the previous diagnosis was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493866November 16, 2022
UNKNOWN OR OTHER
The passenger-side sliding back door does not work properly all of the time. It closes and the back of the door is protruding from the side. The door requires several times to close for example: slide door closed, notice the protrusion, pull the handle and the door back toward the back of the van, pull the handle outward, it starts to close and again does not latch. Sometimes it takes one repeat, sometimes several and sometimes it will close immediately. If it doesn't close, I have to look at the door closure indicator on the dashboard. The other day I did not notice and a state patrol officer keep pointing at me with strange gestures until I figured out my front-seat passenger did not get the door to latch. The drive-side door does not have the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493871November 16, 2022
SEATS
A few months ago, the passenger seat headrest safety system deployed with no warning while the vehicle was parked/off. No warning systems were triggered on the vehicle. I can see that inside the headrest, the light plastic frame which retains the metal pin has cracked, probably just from the pressure of the springs over time. As a result the metal pin broke free from the plastic frame. The actual release triggers have not released. I haven't had anyone look at it, but many reports online say dealers are charging $600 to fix it. The springs are very powerful—I'm glad no one was in the seat when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493602November 15, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The rear driverside sliding door was stuck in the lock position for several months. It was inconvenient that the actuator stopped working on the door. After months of it being stuck it suddenly works, but everytime the door s lock the rear driverside sliding doors locking system makes a buzzer sound while locking. If this fails again and we need to leave the car quickly in an emergency not having both doors working properly could be very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493713November 15, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Dodge Grand Caravan. The contact stated her children were able to open the passenger’s side sliding door while the vehicle was locked, and the contact noticed that the door would not lock securely as designed. On another occasion, while trying to open the driver’s side sliding door, the door would not unlock. The contact unlocked the vehicle with the key fob, but the door would not unlock. The contact also attempted to unlock the door manually, but the door failed to unlock. The vehicle was taken to the dealer and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. No additional assistance was provided. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493502November 14, 2022
POWER TRAIN
The car was running fine and with no warning (or warning lights) it was going up a hill and stopped driving. It would not drive and started reversing and rolling backwards. Car had to have the emergency brake put on and luckily came to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493355November 13, 2022
ELECTRICAL SYSTEM
I would like the fuel pump relay recalled because it is unsafe and the Jeep Cherokee and Charger have the exact same TIPM with the same exact fuel pump relay and they both have recalls on the the exact same part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493368November 13, 2022
POWER TRAIN, ELECTRICAL SYSTEM
I was driving on the highway and the car just turned off. this happened a few times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493370November 13, 2022
EXTERIOR LIGHTING
The vehicle display lights on the interior dash board fail to fully shut off after driving and waiting an appropriate amount of time, causing a drain on the battery over time which results in a failure to start. There may be other drains on the battery, as this is not an isolated incidence and has been happening since May 2022 approximately every two weeks or less.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493319November 12, 2022
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Rough idling. Misfire. I've changed the sparkplugs twice already, the Wiring harness, Injectors, purge valve, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493157November 11, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
While driving the van, the van started making a whining noise. Then it would hesitated to shift gears. Upon accelerating in traffic, the engine would rev up, then the transmission would grab gear sharply. At every stop light the van does not shift forward. It sits there and the engine revs up, but does not shift gears. The van has to be turned off then restarted in order to drive out of first gear. Warning light came on eventually. After scanning at a local auto parts store, the code was P083B. P083B Code: Transmission Fluid Pressure Sensor / Switch “G” Circuit Range / Performance. My family's safety and the safety of others put at risk because we were in traffic at a stop light where we were not able to accelerate and leave the intersection and were in danger of getting rear ended by traffic coming at us once the light was green.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492763November 8, 2022
STRUCTURE:BODY
Similar to recalls with other Grand Caravans, both our sliding doors will not open. There is a buzzing sound when locks are engaged. First door went out a month ago Second one today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492613November 7, 2022
AIR BAGS
Airbag light is constantly on. Took vehicle to a repair shop. They scanned code B1C27-13 and found that drivers side wiring harness needs to be replaced. They contacted Chrysler and was told part wouldn't be available for at least a year. Airbags will not deploy if an accident should occur. This is a definite safety issue that should be fixed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492615November 7, 2022
SUSPENSION
The rear sway bar mount on frame had completely broken off and the sway bar was making a loud clunking sound as we were driving which caused difficulty to control the vehicle. Upon inspection, mechanic found that the sway bar had broken away from the bottom axle area. This caused the body of the vehicle to be off center which caused the vehicle to rub the left tire which in turn rubbed the fuel neck and rubbed off the protected rubber coating. It was advised to not drive the vehicle as it was not safe. We have an independent mechanics report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492650November 7, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The vehicle has shut itself off multiple times. It is seemingly random and happens without warning. It has happened when driving at slow speeds but it has also happened when driving at speeds of up to 60 mph and the vehicle loses power. We need to maneuver through traffic while coasting to the side of the road with no power steering available until the car is restarted. The dash goes blank and the car is rolled to a stop. The key is turned off and back on and the car drives as if nothing is wrong. It has been brought to a mechanic and dealer. No one has successfully duplicated the issue and there is no code issued after it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492526November 6, 2022
FUEL/PROPULSION SYSTEM
I have been tracking an evap leak with a fuel smell at the rear of my vehicle. I found a burn hole in the top of my fuel pump. This is the original fuel pump. I feel that this could have caused an explosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492427November 5, 2022
ELECTRICAL SYSTEM
There is a very loud buzzing noise that is detracting to when I drive. It is coming from the rear door. The first time I heard it I was able to stop it by opening the rear door but now it has started back up and won’t stop. It has been 2 weeks now. Again it is extremely distracting while I drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491868November 2, 2022
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 25 MPH, she heard an abnormal coming from the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle failed to move forward. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the transmission pump needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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