Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10102711December 11, 2004
SUSPENSION:FRONT, POWER TRAIN:AXLE ASSEMBLY
MAKE : DODGE MODEL : GRAND CARAVAN YEAR : 2000 MANUFACTURER : DAIMLERCHRYSLER CORPORATION CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10100418 DATE OF FAILURE: NOVEMBER 20, 2004. *JB VIN : NOT AVAILABLE COMPONENT: CV JOINT.AXLE PROBLEM SUMMARY: I TOOK MY 2000 DODGE GRAND CARAVAN IN ON A FRIDAY TO THE DEALER FOR THE AIR BAG RECALL (CLOCKSPRING- WHICH BY THE WAY THE AIRBAG REALLY STAYS ON NOW, WHERE IT DID NOT BEFORE THE DEALER REPLACED/REPAIRED THE CLOCKSPRING) AND PLUS THE DEALER CALLED ME TO TELL ME THAT HAD FOUND A LEAK IN THE MASTER CYLINDER WHICH THEY WANTED TO FIX. I SAID YES (NOW I SEE THERE ARE SEVERAL COMPLAINTS ABOUT MASTER CYLINDER LEAKS) I PICKED UP MY VAN UP ON FRIDAY EVENING AFTER WORK. SATURDAY MORNING I RAN A COUPLE OF ERRANDS AROUND TOWN AND AT 12:30 P.M. BEGAN TO BACK OUT OF A PARKING SPOT AND HEARD A LOUD NOISE. I PROCEEDED OUT OF THE PARKING STRUCTURE AND ONLY MADE IT AS FAR AS THE STREET BEFORE COMING TO A COMPLETE STOP. I CALLED FOR A TOW. THE TOW TRUCK DRIVER SAID THAT MY WHEEL ON THE FRONT DRIVER'S SIDE DID NOT APPEAR TO BE COMPLETELY ATTACHED TO THE AXLE. HE TOWED IT TO THE DEALER. THE SERVICE DEPARTMENT ON MONDAY INFORMED ME THAT MY CV JOINT/AXLE HAD BROKEN. A BROKEN AXLE ON A 2000 THAT HAS 18,222 MILES ON IT. HOW DOES THIS HAPPEN UNDER NORMAL DRIVING CONDITIONS? MY KIDS AND I WERE LUCKY THAT I WAS NOT GOING FAST OR DRIVING DOWN A FREEWAY. NOW I SEE ON THE NEWS THIS MORNING THAT THERE IS A RECALL FOR DAKOTA TRUCKS AND DURANGOS, BUT NOT CARAVANS. WHAT'S UP WITH THAT? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102497December 10, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE CLEAR PLASTIC LENSES THAT COVER THE HEAD LAMP BULBS HAVE BECOME EXTREMELY CLOUDED AND GREATLY DIMINISH THE BRIGHTNESS OF THE HEADLIGHTS. THE DEALER HAS TOLD ME THAT ITS NORMAL. I HAVE NOTICED THIS CONDITION ON MANY OTHER SIMILAR VEHICLES AND DRIVERS ARE NOT AWARE OF THE CONDITION . THIS CONDITION CREATES AN EXTREME SAFETY CONCERN FOR NIGHT TIME DRIVING BY REDUCING VISIBILITY. I BELIEVE THAT IT IS A DESIGN DEFECT. THERE IS NO MENTION IN THE OWNERS MANUAL OR MAINTENANCE SCHEDULE LISTED BY THE MANUFACTURER OF ANY REQUIRED MAINTENANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102600December 10, 2004
SEAT BELTS:REAR/OTHER
AS I WAS BUCKLING MY CHILD INTO THE FAR REAR, CENTER SEAT, THE SEAT BELT DETACHED FROM THE SEAT, RENDERING THE SEATBELT UNUSABLE. A COUPLE OF WEEKS LATER, WHEN BUCKLING MY CHILD INTO THE FAR REAR, LEFT SEAT, THE LOCKING MECHANISM PART OF THE SEAT BELT DETACHED FROM THE SEAT, RENDERING THAT SEATBELT UNUSABLE AS WELL. NEITHER PART HAS BEEN REPAIRED OR REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103547December 10, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. . WHEN THEY WERE APPLIED, THE VEHICLE SLOWLY HESITATED TO STOP. CONSUMER TOOK VEHICLE TO GET IT SERVICED APPROXIMATELY THREE MONTHS AGO FOR THIS PROBLEM. CURRENTLY THIS SAME PROBLEM RECURRED. ONE HAD TO VERY FIRMLY APPLY PRESSURE TO THE BRAKES IN ORDER FOR THE VEHICLE TO STOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099503December 9, 2004
AIR BAGS:FRONTAL
WHILE DRIVING IN A PARKING LOT DRIVER'S SIDE AIR BAG DEPLOYED FIRST. A FEW MOMENTS LATER, THE PASSENGER'S AIR BAG DEPLOYED.SOMETHING UNDERNEATH THE VEHILCE BROKE, WHICH WAS THE FRAME. *AKI AS A RESULT OF THE AIRBAG DEPLOYING THE CONSUMER HIT A CURB AFTERWHICH THE PASSENGER SIDE AIRBAG DEPLOYED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099891December 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, EXTERIOR LIGHTING:HEADLIGHTS
THE PLANETARY SET FROM THE AUTOMATIC TRANSMISSION WAS DISCOVERED BROKEN BY THE DEALER AFTER THE VEHICLE WOULD NOT START. *AK HEADLIGHTS WERE TO DIM ON THE VEHICLE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099952December 8, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 75 MPH CONSUMER STRUCK A DEER AND THE AIR BAGS DID NOT DEPLOY.*AK *TC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10099800December 7, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE RECALL WAS NOT FOR THIS VEHICLE. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102241December 6, 2004
ELECTRICAL SYSTEM
D/C REFUSED TO PAY FOR MY LABOR ON A CLOCKSPRING REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103197December 6, 2004
TIRES:BEAD
AROUND APRIL 2004 CONSUMER COMPLAINED ABOUT TIRE PROBLEMS. HE TOOK VEHICLE TO DEALER FOR INSPECTION. THEY TOOK BOTH FRONT WHEELS OFF AND PUT THEM IN THE BACK. DEALER TOLD CONSUMER THAT THIS WOULD NOT BE A PROBLEM. HOWEVER, WHILE DRIVING AT 50 MPH REAR LEFT TIRE BLEW OFF. THERE WAS NO REPORT OF INJURY. CONSUMER TOOL VEHICLE TO DEALER TO GET TIRES SERVICED. DEALER INFORMED CONSUMER THAT THEY DID NO LONGER HAVE THIS VEHICLE'S SPECIFIC TIRES, THEY WERE DISCONTINUED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102130December 4, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
I JUST PURCHASED 2003 DODGE GRAND CARAVAN I WAS IN THE EXPRESSWAY AND JUST SUDDENLY THE VEHICLE STARTED SHAKING AND THE ENGINE WANTED TO DIE OUT. I WAS IN THE MIDDLE LANE OF THE EXPRESSWAY THERE WERE SOME TRAFFIC. THEN FINALLY I GOT IT UP TO THE EMERGENCY LANE. THE FUEL GAUGE WAS SHOWING MORE THAN HALF TANK OF GAS. TOOK IT IN TO THE DODGE DEALER IT TURNED OUT TO BE A FAULTY FUEL SENDING UNIT THAT NEEDS TO BE REPLACED. THE DEALER REPLACED AND SOLVED THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103115December 3, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHILE CONSUMER WAS DRIVING APPROXIMATELY 30 MPH VEHICLE HAD TROUBLE SHIFTING GEARS. VEHICLE WAS THEN PULLED OVER ALONGSIDE THE ROAD. WHEN ATTEMPTING TO RESART THE ENGINE STEERING WHEEL LOCKED. IT WAS DETERMINED TO BE THE STEERING SENSOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100910December 2, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
THE LEFT FRONT STRUT MOUNT OR SWAY BAR ROD BROKE AND CAUSED MY TIRE TO BLOW OUT. I HAD MY CHILDREN IN THE CAR AT THE TIME AND ALMOST WENT INTO A DITCH. IT COST ME $350.00 TO REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100911December 2, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE FAILURE EVERY 16000 MILES OR SO. I HAD TO REPLACE THE FRONT BRAKE PADS 4 TIMES SINCE I HAD THIS VEHICLE. I HAD TO REPLACE THE ROTORS TWICE SINCE PURCHASE BECAUSE THE ROTORS DELAMINATED. YESTERDAY THE VAN HAD A HARD TIME STOPPING. IT WAS LIKE THE FRONT BRAKES WERE NOT GRABBING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101926December 1, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT CAME OFF EVERY TIME CONSUMER HIT A PUDDLE. THE BELT CAME OFF FOUR TIMES, AND WAS BEING SERVICED AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101979December 1, 2004
AIR BAGS:FRONTAL
NHTSA RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. HOWEVER, MECHANIC CHARGED $74.75 FOR THE REPLACEMENT OF THE CLOCK SPRING. *AK THE CONSUMER WANTED TO BE REIMBURST FOR THE AMOUT OF SERVICE . *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100887December 1, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG LIGHT COMES ON EVERY TIME YOU TURN THE STEERING WHEEL. DCX RECALLED 1996-2000 FOR THE SAME DEFECT, BUT IT CONTINUED INTO 2002MY (PURCHASED IN SEPTEMBER 2001). WHY DID NHTSA ALLOW DCX TO ONLY RECALL THE 96 -2000 VEHICLES WHEN THE PROBLEM WAS NOT FIXED UNITL EARLY 2002?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098958December 1, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
A RECALL FOR THE POWER STEERING HOSE WAS ISSUED. CONSUMER STATED THE RECALL WAS REPAIRED THREE TIMES, HOWEVER THE PROBLEM RECURRED. *AK CAMPAIGN ID NUMBER : 04V386000 *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105288November 30, 2004
AIR BAGS
RECEIVED RECALL NOTICE FOR CLOCK SPRING. THE CRUISE CONTROL WAS INOPERATIVE AND THE RADIO CONTROLS WERE FUNCTIONING AS DESIGNED. THE CLOCK SPRING WAS NOT IN STOCK. *BF THE HORN WAS PROBLEMATIC AS WELL. RECALL#04V480000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099035November 30, 2004
AIR BAGS
AFTER THE CONSUMER STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE WARNING LIGHT STAYED LIT UNTIL THE VEHICLE WAS SHUT OFF. *JB THE AIR BAG LIGHT WAS INTERMITTENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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