Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10191834May 28, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PASSENGER SIDE FRONT AIRBAG IS NONOPERATIONAL. VEHICLE RECALLED IN THE PAST DUE TO CONDENSATION BUILDUP IN THE FRONT DASH AREA LEADING TO ELECTRICAL FAILURE. I BELIEVE THIS CONDENSATION OR FAULTY SENSOR MAY BE LEADING TO FAILURE OF THE AIRBAG COMPONENT. I ALSO DROVE THIS VEHICLE FOR 2 YEARS IN HEAVY SALT WHILE IN UPSTATE NEW YORK SERVING IN THE ACTIVE DUTY ARMY. I AM CURRENTLY STATIONED IN VIRGINIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191836May 28, 2007
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TURN SIGNALS ARE NOT WORKING CORRECTLY - "CONFUSED". THIS PROBLEM HAS JUST BEGUN IN THE PAST TWO MONTHS WITH OUR 2005 GRAND CARAVAN. THE PROBLEM IS INTERMITTENT, WHEN YOU SIGNAL TO TURN RIGHT, THE LEFT TURN SIGNALS COMES ON. THEN, IF YOU SIGNAL TO THE LEFT, NO TURN SIGNALS WILL LIGHT. THE TURN SIGNAL LEVER MOVEMENT FEELS NORMAL WHEN THIS OCCURS (DOESN'T APPEAR TO BE CATCHING OR HANGING UP ON ANY THING). IF YOU JIGGLETHE LEVER BACK AND FORTH THE SIGNALS WILL WORK NORMALLY AGAIN. THE FIRST TIME WE NOTICED IT WAS WHILE DRIVING IN A HEAVY RAIN STORM, BUT NOW IT HAPPENS A COUPLE OF TIME A WEEK. THE VEHICLE WAS IN TO THE DEALERSHIP, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. HOWEVER, IT IS BECOMING MORE PREVALENT AND MAYBE THE NEXT TIME THEY CAN OBSERVE THE ACTUAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191876May 28, 2007
SEATS
I WAS IN THE CAR LINE AT MY DAUGHTER'S SCHOOL. A CAR REAR ENDED HIT MY 2000 DODGE GRAND CARAVAN GOING 15-30 MPH. I WAS STOPPED. MY DAUGHTER'S SEAT (PASSENGER CAPTAINS CHAIR-2ND ROW) WAS LAID COMPLETELY BACK UPON IMPACT. SHE WAS UPRIGHT PRIOR TO THE CRASH. IF SOMEONE HAD BEEN SITTING BEHIND HER THEN THEY COULD HAVE BEEN INJURED OR KILLED. ALSO, THE DRIVER'S SEAT LEVER TO ADJUST THE ANGLE OF THE SEAT BROKE AS WELL. AFTER RESEARCHING ON THE INTERNET THERE HAVE BEEN SERIOUS DEATH AND INJURY IN DODGE GRAND CARAVAN AS A RESULT OF SEATS BREAKING DURING REAR END COLLISIONS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10191877May 28, 2007
SEATS
I WAS STOPPED IN THE CAR LINE AT MY DAUGHTER'S SCHOOL. A CAR REAR ENDED HIT MY 2000 DODGE GRAND CARAVAN GOING 15-30 MPH. MY DAUGHTER'S SEAT (PASSENGER CAPTAINS CHAIR-2ND ROW) WAS LAID COMPLETELY BACK UPON IMPACT. SHE WAS UPRIGHT PRIOR TO THE CRASH. IF SOMEONE HAD BEEN SITTING BEHIND HER THEN THEY COULD HAVE BEEN INJURED OR KILLED. ALSO, THE DRIVER'S SEAT LEVER TO ADJUST THE ANGLE OF THE SEAT BROKE AS WELL. AFTER RESEARCHING ON THE INTERNET THERE HAVE BEEN SERIOUS DEATH AND INJURY IN DODGE GRAND CARAVAN AS A RESULT OF SEATS BREAKING DURING REAR END COLLISIONS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10191797May 26, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
HEATING/AIRCONDITIONING FAN SWITCH WOULD NOT FUNCTION IN ONE POSITION, TRACED PROBLEM TO BURNED UP AND SHORT OUT CONNECTOR AND RESISITOR CONNECTOR IN ENGINE COMPARTMENT THAT OPERATED HEATING/AIR CONDITIONING FAN SPEED. REPLACED PARTS. POOR DESIGN, WILL NOT ACCEPT ELECTRICAL LOAD OVER EXTENDED OPERATION. OLD PARTS AVALIBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191616May 24, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS ILLUMINATE INTERMITTENTLY. THE VEHICLE HAS BEEN TO THE DEALER ON THREE OCCASIONS FOR THIS FAILURE. SHE STATED THAT HER RADIO AND ABS LIGHT ARE CURRENTLY EXPERIENCING THE SAME FAILURE. THE ABS LIGHT IS CONSTANTLY ILLUMINATED AND THE RADIO ACTIVATES APPROXIMATELY ONCE PER MONTH FOR TWO HOURS. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 95,000 AND FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191641May 24, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN AND DRIVE A 2006 DODGE GRAND CARAVAN. ON MAY 19, 2007, I DROVE TO MY USUAL PARKING SPOT AND PUT THE VAN IN 'PARK'. I EXITED THE CAR AND LOOKED TO THE REAR OF THE VAN TO SEE HOW CLOSE I WAS TO THE SIDEWALK. I REACHED INTO THE CAR TO PULL OUT MY KEY, ACCIDENTALLY TURNING IT TO 'ACCESSORY' FOR A BRIEF SECOND BEFORE TURNING IT TO THE 'OFF' POSITION AND REMOVING THE KEY. WHILE STANDING NEXT TO THE CAR, WITH THE DRIVER'S DOOR STILL OPEN, THE VAN BEGAN ROLLING BACKWARDS! I WAS IN SHOCK FOR A BIT BEFORE I REALIZED WHAT WAS HAPPENING. THE DRIVER'S DOOR WAS PUSHING ME FROM BEHIND, AND I HAD TO WALK FORWARD TO KEEP THE DOOR FROM KNOCKING ME DOWN. I TRIED TO REACH THE BRAKE WITH MY LEFT HAND OR JUMP INTO THE VEHICLE SO I COULD BRAKE. BEING PUSHED BY THE DOOR PREVENTED THIS. THE REAR WHEELS ROLLED OVER THE CURB FOLLOWED BY THE FRONT TIRES. I DESPERATELY TRIED TO PREVENT THE VAN FROM ROLLING INTO THE STREET BY GRABBING THE STEERING WHEEL AND TURNING IT A LITTLE. THE SLIGHT UPSLOPE OF THE ROAD SLOWED THE VEHICLE DOWN ENOUGH FOR ME TO JUMP IN. I PUT THE KEY INTO THE IGNITION, STARTED THE VEHICLE AS QUICKLY AS I COULD AND PUT IT IN DRIVE. I MOVED FORWARD SLIGHTLY, HITTING THE CURB, PUT IT INTO REVERSE AND DROVE BACK A BIT TO CLEAR THE CURB, PUT IT BACK INTO DRIVE AND DROVE BACK UP ONTO THE PARKING AREA. I IMMEDIATELY FELT PAIN IN BOTH KNEES, BACK, BOTH HIPS, RIGHT LEG AND RIGHT ANKLE, LEFT UPPER AREA UNDER MY ARM AND INTO THE RIBCAGE. LATER I ALSO BEGAN HAVING STIFFNESS IN MY NECK, AND EXPERIENCED OCCASIONAL NUMBNESS IN BOTH ARMS, DEPENDING ON THE POSITION I HAD THEM IN. I TRIED TO CONTACT DAIMLER CHRYSLER ONLINE SINCE IT WAS A SATURDAY. EVEN AFTER CHOOSING THE LINK "CONTACT US" I WAS NEVER GIVEN A PHONE NUMBER OR E-MAIL ADDRESS! ON MONDAY, MAY 21, 2007, I CONTACTED THE DODGE DEALER FROM WHOM I PURCHASED THE VEHICLE ONE YEAR AGO. I MADE AN APPOINTMENT TO HAVE THE VAN CHECKED OVER AND REPAIRED THIS FRIDAY, MAY 25, 2007.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10191651May 24, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
SUMMARY - ROUGH SHIFT OR SLIP AT 1500-2000 RPM BEGAN AROUND 30,000 MILES. DODGE VISITS- 10/26/05 - 32,088 MILES - CLUTCH REPLACED. 11/30/05 - 33,179 MILES - "SPECIAL ORDER PART". 12/14/05 - 33,803 MILES - VALVE BODY. 12/20/05 - 33,920 MILES - TANS-AXLE REPLACEMENT. 03/31/06 - 36,709 MILES - QUICK LEARN RESET. 05/04/06 - 38,214 MILES - DODGE WOULD NOT EVALUATE UNLESS I PAID THE EXTENDED WARRANTY DEDUCTIBLE OF $100. REFUSED TO PROVIDE ME PAPERWORK FOR THIS ATTEMPT AT REPAIR. I FEEL PROBLEM EXISTED AND WAS NOT FIXED SO SHOULD NOT HAVE TO PAY $100 FOR FURTHER ATTEMPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191591May 23, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERMITTENT FAILURE OF ELECTRIC LOCK SYSTEM, INCLUDING REMOTE. SYSTEM CAN BE RESTORED BY DISCONNECTING STARTING BATTERY FOR 3+ MINUTES. GAUGES FAILED WHILE CAR WAS IN MOTION, LOSS OF SPEEDOMETER, TACHOMETER, ODOMETER, FAILURE LIGHTS AND ELECTRIC LOCKS. GAUGES WERE RESTORED BY AFOREMENTIONED BATTERY DISCONNECT METHOD. HOWEVER, ELECTRIC LOCKS FAILED TO RESTORE TO REMOTE OPERATION. BATTERY REMOTE OPERATED NORMALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192153May 22, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2005 DODGE GRAND CARAVAN CUSTOMER STATES THAT AFTER 60 MPH THE ACCELERATOR PEDAL STARTS TO STICK**CC THE CONSUMER WAS INFORMED THAT A NEW AIR FILTER WAS NEEDED. ALSO, THE CAUSE WAS THAT THE THROTTLE HOUSING WHERE THE BUTTERFLY IS WAS DIRTY AND THAT AT HIGH SPEED THE METAL HEATED UP AND EXPANDED AND THE CARBON AROUND THE BUTTERFLY WOULD CAUSE IT TO STICK. THE CONSUMER WAS ALSO TOLD THAT CARBON WAS IN THE ENGINE AND IT NEEDED TO BE CLEANED ALONG WITH THE FUEL INJECTORS. THE CONSUMER WAS TOLD TO EXPECT THE PROBLEM TO HAPPEN AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191315May 21, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ABOUT 2 WEEKS AFTER MY WARRENTY EXPIRED THE LIGHT INDICATING THAT THE AIR BAG HAD DEPLOYED CAME ON, BUT I HAVE NOT BEEN INVOLVED IN AN ACCIDENT. I HAVE NOT HAD IT FIXED YET BECAUSE HEARD ON THE NEWS THAT DODGE WAS CONCIDERING A RECALL, BUT HAVE NOT HEARD ANYTHING ELSE. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191326May 21, 2007
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN ES. ON MAY 13, 2007, THE CONTACT'S VEHICLE WAS REAR ENDED, FORCING HER TO CRASH INTO ANOTHER VEHICLE AT 45 MPH. THE FRONT PASSENGER SIDE WAS SHOVED INTO THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. BOTH THE PASSENGER SIDE SEAT BELT AND AIR BAG FAILED. THE ENGINE SIZE AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10191249May 19, 2007
EXTERIOR LIGHTING:HEADLIGHTS
CAR STARTED. HEADLIGHTS SWITCHED ON, BUT HEADLIGHTS DID NOT ILLUMINATE, OTHERS LIGHTS DID. SWITCH WAS NOT THE PROBLEM. TURNED CAR OFF, TURNED ON HEADLIGHTS, WHICH NOW WORKED, AND STARTED CAR. IT WAS PURCHASED NEW AND HEADLIGHT SWITCH WAS REPLACED ABOUT TWO YEARS AGO DUE TO HEADLIGHTS GOING OUT WHILE DRIVING AT NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190942May 16, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT WAS INVOLVED IN A CRASH WHILE DRIVING 50 MPH. THE CONTACT WAS REAR ENDED AND CAUSED THE VEHICLE TO REAR END THE PROCEEDING VEHICLE. THIS CAUSED BOTH THE REAR AND FRONT END OF THE VEHICLE TO BE COMPLETELY DESTROYED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S CHILD WAS INJURED AND PROPERTY DAMAGE INCURRED. THE CURRENT AND FAILURE MILEAGES WERE 24,930.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10190969May 16, 2007
SUSPENSION
FRONT END WAS HITTING HARD ON EVEN MILDLY ROUGH ROADS. UPON INSPECTION BY A CERTIFIED MECHANIC IT WAS DETERMINED TO BE CAUSED BY SEVERE RUSTING OF THE STRUT TOWER MOUNT ON BOTH SIDES. AT THE TIME OF FILING THIS COMPLAINT REPAIRS, COMPLETE REPLACEMENT OF STRUT TOWERS HAVE NOT BEEN MADE DUE TO COST , APPROXIMATELY $2800. I HAVE BEEN TOLD BY 3 DIFFERENT REPAIR FACILITIES THAT THIS WAS A VERY COMMON PROBLEM WITH DODGE CARAVANS OF CERTAIN MODEL YEARS! BESIDES THE COSTLY REPAIRS, THIS ALSO PRESENTS A POTENTIALLY A VERY SERIOUS SAFETY ISSUE!. VEHICLE HAS ONLY 55,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190660May 14, 2007
FUEL SYSTEM, OTHER
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE'S FUEL TANK CONTROL VALVE WELD JOINT HAS BEEN LEAKING FOR THREE WEEKS. THE MECHANIC FOUND THE LEAK AFTER THE VEHICLE WAS TAKEN IN BECAUSE THE CHECK ENGINE LIGHT KEPT ILLUMINATING. THE CONTACT STATED THAT THERE IS A SAFETY RECALL THAT DOES NOT APPLY TO HIS VIN. THE CURRENT AND FAILURE MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190689May 14, 2007
STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION
POPPING NOISE IN STEERING COLUMN. WHILE TRAVELING AT LEAST 50 MILES A LOUD WINDING NOISE WAS HEARD COMING FROM THE STEERING COLUMN, -POSSIBLY TRANSMISSION. VEHICLE BECAME HARD TO STEER. ALL FLUIDS HAVE BEEN CHECKED AND VEHICLE WAS SERVICED REGULARLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190703May 14, 2007
EXTERIOR LIGHTING:HEADLIGHTS
BOTH OF THE HEADLIGHT COVERS ON THE 1997 GRAND CARAVAN WERE FROSTED FROM THE INSIDE AND THE LIGHTS DID NOT SHOWING UP AS BRIGHT. THEY APPEARED LOW LIT ALL THE TIME AS IF THE LIGHT COULD NOT FILTER THROUGH BECAUSE OF THE FROSTED LOOK ALL THE TIME. THIS WAS A HAZARD. I WOULD LIKE TO KNOW WHY THE HEADLIGHT COVERS LOOKED LIKE THEY DID. THIS WAS A REAL PROBLEM. THEY LOOKED HORRIBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190494May 11, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER VEHICLE WAS REAR ENDED ON JANUARY 28, 2007 WHILE IDLE AT A TRAFFIC LIGHT. THE VEHICLE REPAIR WAS PAID FOR WITH THE EXCEPTION OF THE CLOCKSPRING ASSEMBLY BECAUSE IT WAS UNDER A SAFETY RECALL. THE MANUFACTURER STATED THAT THEY WILL NOT REIMBURSE THE CONTACT BECAUSE THE CRASH CAUSED THE CLOCKSPRING TO FAIL. THE CONTACT'S INSURANCE COMPANY WILL NOT REIMBURSE THE CONTACT BECAUSE THE MANUFACTURER WILL NOT PROVIDE A LETTER STATING THAT THE CRASH CAUSED THE CLOCKSPRING TO FAIL, NOT THE SAFETY RECALL. THE CONTACT STATED THAT SHE NEVER RECEIVED A SAFETY RECALL NOTICE BEFORE THE VEHICLE WAS REPAIRED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 118,000 AND FAILURE MILEAGE WAS 115,000. THE FAILURE OF THE CLOCKSPRING CAUSED THE HORN AND CRUISE CONTROL NOT TO WORK. UPDATED 06/15/07.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10190520May 11, 2007
STEERING:RACK AND PINION
OVER TIME THE FRONT END OF THE VEHICLE DEVELOPED A WHINE THAT SOUNDED LIKE A PIECE OF DEBRIS STUCK IN THE COOLING FAN. HOWEVER, THERE WAS NO DEBRIS. THE WHINE CONTINUED TO WORSEN OVER SEVERAL WEEKS. WE TOOK THE VEHICLE TO A REPAIR SHOP AND FOUND THAT THE POWER STEERING PUMP LEAKED, LEADING TO DAMAGE TO THE RACK AND PINION SYSTEM. THE ENTIRE RACK AND PINION HAD TO BE REPLACED. HOWEVER, TO MAKE MATTERS WORSE WE HAD TO WAIT 3 WEEKS FOR PARTS, AND CONTINUED TO DRIVE THE VEHICLE IN WINTER WITH THE POSSIBILITY THAT THE POWER STEERING WOULD FAIL AT ANY TIME. WE WERE TOLD THAT THERE WAS A 3 WEEK WAIT BECAUSE PARTS WERE NOT AVAILABLE DUE TO SO MANY RACK AND PINION FAILURES AROUND THE COUNTRY. IF THERE WERE THAT MANY FAILURES THIS DESERVED A RECALL. THIS HAPPENED AT 38,000 MILES, AND SO WAS OUT OF WARRANTY AND THE REPAIR COST WAS APPROXIMATELY $1300.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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