Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10247831November 6, 2008
LATCHES/LOCKS/LINKAGES
THE POWER LOCKS DO NOT WORK ON THE 2005 DODGE GRAND CARAVAN. A $350 'FIX' WAS ATTEMPTED AND IT SOLVED NOTHING. FOR APPROX $90 THE COMPUTER SOFTWARE IS UPGRADED WHICH SHOULD CORRECT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247855November 6, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. SPORADICALLY, THE POWER DOOR LOCKS BECOME INOPERATIVE AND PREVENT THE CONTACT FROM LOCKING THE DOORS. HE IS IN THE PROCESS OF TAKING THE VEHICLE TO A DEALER TO HAVE IT INSPECTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247800November 5, 2008
SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
I WAS TOLD BY SEVERAL PEOPLE I COULD REPORT AN ISSUE HERE. I HAVE A 1998 DODGE GRAND CARAVAN. ALTHOUGH, THE VEHICLE HAS 185K MILES AND RUNS AWESOME, THE STRUT TOWER ON THE DRIVERS SIDE AS ALMOST DISINTEGRATED., THE PASSENGER SIDE IIS STILL SOLID AS A ROCK. COME TO FIND OUT, THIS HAS BEEN AN ONGOING ISSUE FOR ABOUT 6 MODEL YEARS. MY QUESTION IS WHY HAS CHRYSLER NOT MADE AND ATTEMPT TO ASSIST OWNERS WITH THIS FIX. THE CAUSE IS A DUMB ONE AND HAS BEEN ADDRESSED ON 2003 AND NEWER MODELS. THE COST TO FIX ONE SIDE IS ABOUT $400 FOR ONE SIDE AND NEARLY $650 FOR BOTH SIDES. THIS IS A LOT OF MONEY TO SPEND ON SOMEONELSES MISTAKE. METAL ON METAL WILL NOT REMAIN SOLID FOR EVER, MYSELF AS A CHEF KNOWS THIS. WHEN I ASKED AROUND FOR ESTIMATES,. EVERY SINGLE PLACE KNEW THE ISSUE AND THEY ALL KNEW WHAT YEAR MY CAR WAS AND THEY COULD TELL ME HOW SEVERE THE TOWERS WERE BEFORE THEY EVEN LOOKED UNDER MY HOOD!!!!CAN SOMEONE PLEASE TELL ME IF CHRYSLER HAS MADE AN ATTEMPT TO ASSIST PAYING FOR THIS BLATANT MISTAKE THEY MADE IN MANUFACTURING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247564November 3, 2008
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS QUIT WORKING ON A 2005 DODGE GRAND CARAVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247461November 2, 2008
LATCHES/LOCKS/LINKAGES
AUTO DOOR LOCKS FAIL TO WORK SUDDENLY. I SEARCHED THE INTERNET FOR PEOPLE HAVING THE SAME ISSUE AND WAS AMAZED TO SEE MANY PEOPLE WITH THE SAME PROBLEM AND THE SAME MAKE AND MODEL. PROBLEM CAN BE TEMPORARILY FIXED BY PULLING OUT THE IOD FUSE IN THE FUSE PANEL FOR A MINUTE AND REINSERTING IT. THIS ONLY SOLVES THE PROBLEM FOR A WEEK OR SO. THIS IS A POTENTIAL SAFETY HAZARD AS MY WIFE AND KIDS SPEND A LOT OF TIME IN THE VEHICLE AND THE DOORS NOT LOCKING POSES A POTENTIAL PROBLEM EXITING THE VEHICLE IN AN EMERGENCY AS WELL AS THE POTENTIAL FOR SOMEONE TO ENTER THE VEHICLE WHILE DRIVING SUCH AS CARJACKING, ETC....WITH AS MANY COMPLAINTS AS I HAVE READ, AND OBVIOUSLY THE MANUFACTURER BEING AWARE OF THE ISSUE, I FEEL THIS SHOULD BE RECALLED IMMEDIATELY.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247202October 30, 2008
SERVICE BRAKES, ELECTRIC
THE BRAKES GET REALLY HOT AND OVERHEAT ALL THE TIME. GAS MILEAGE VERY LOW 13 MILES TO THE GALLON HIGHWAY. AT 6800 MILES FRONT BRAKES WENT INTO ROTORS WITHOUT ANY WARNING, TOOK TO DEALERSHIP THEY REPLACED PADS AND RESURFACED ROTORS. THEY GAVE ME KNOW EXPLANATION WHAT CAUSED THIS. STILL HAD PROBLEMS TOOK IT IN AGAIN IN JUNE TOLD THEM SOMETHING WAS STILL WRONG THEY SAID THEY CHECKED NOTHING WRONG. ABOUT TWO WEEKS AGO NOISE FROM BACK BRAKES TOOK IT IN GOT A ESTIMATE THEY SAID SOMETHING REALLY MESS UP IN THE BRAKE SYSTEM NEED WHOLE BRAKE JOB CALIBERS ETC. BACK TIRES NEED TO BE REPLACED RADIATOR CAP LEAKING 3500.00 TO FIX. 15200 MILES ON CAR DECLARED UNSAFE TO DRIVE. TOOK IT BACK TO DEALERSHIP TODAY THEY SAID MY 12000 MILE BRAKE WARRANTY WAS UP I WOULD HAVE TO PAY FOR REPAIRS. LEFT CAR THEY CALLED ME AND SAID THE BACK BRAKES WHERE GETTING REALLY HOT BURNED UP STATED I MUST BE DRIVING WITH PARKING BRAKE ON NEED NEW PADS FRONT AND BACK IT WAS GOING TO COST LIKE 600 DOLLARS. SAID DON'T KNOW WHY FUEL MILEAGE WAS SO POOR THAT MY DRIVING HABITS WHERE CAUSING BRAKES TO WEAR OUT FAST. THE RADIATOR CAP WAS LEAKING BAD REPLACED THAT. TOLD THEM I WAS GOING TO GET A THIRD OPINION BECAUSE I DIDN'T BELIEVE IT WAS DUE TO MY DRIVING HABITS. SUPPOSED TO PICK UP TODAY CAME HOME RESEARCH COMPLAINTS ON DODGE CARAVAN 2008. WAS LOOKING TO FILE COMPLAINT ON DEALERSHIP AND CAR AND TO SEE WHAT MY OPTIONS WHERE SINCE I FELT I WAS GETTING MISTREATED AND WHAT THE LAWS WHERE SINCE I FELT THE CAR WAS A LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246909October 28, 2008
POWER TRAIN
GEAR SHIFT INTERLOCK DOES NOT DISENGAGE PROPERLY WHEN PUTTING GEAR SHIFT INTO THE PARK POSITION CAUSING KEY FOB FROM NOT RELEASING FROM IGNITION SWITCH. IN ORDER TO RELEASE KEY PROPERLY THE GEAR SHIFT HANDLE MUST BE PUSHED UP WITH FORCE UNTIL A CLICK IS AUDIBLE THEN INTERLOCK ENGAGES AND KEY THEN CAN BE REMOVED FROM IGNITION. THIS PROBLEM OCCURS QUITE OFTEN AND IS MORE OF A NUISANCE AND HEADACHE. TOOK VEHICLE TO DEALER BUT THEY STATED THAT GEAR SHIFT MECHANISM NEEDED REPLACED AFTER ADJUSTING GEAR SHIFT CABLE. PART WAS LABELED AS RESTRICTED BY CHRYSLER AND DID NOT HAVE A EAT FOR PART AVAILABILITY. CALLED BACK DEALER AFTER A FEW DAYS AND THE SERVICE TECH STATED THAT PART WAS TO SHIP ON OR AFTER 11/1/08. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246957October 28, 2008
SUSPENSION
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP FOR NORMAL MAINTENANCE. THE MECHANIC STATED THAT THE STRUT TOWER WAS CORRODED. THE FAILURE IS DUE TO DEFECTIVE MATERIAL FROM THE MANUFACTURER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WANTS CHRYSLER TO PAY FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246776October 27, 2008
STEERING
2003 GRAND CARAVAN SPORT, STEERING WHEEL IS STIFF DURING WINTER FOR THE FIRST 5 TO 10 MINS IN THE MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246825October 27, 2008
ELECTRICAL SYSTEM
RANDOMLY WILL START UP AND IMMEDIATELY SHUT DOWN. AFTER 3 TIMES, WILL NOT START. HAVE HAD IT TAKEN TO 4 DIFFERENT MECHANICS OVER THE LAST 18 MONTHS. 2 WERE DODGE DEALERSHIPS. ONE DEALERSHIP REPLACED THE STARTER FOR $440. THE NEXT DEALERSHIP (I WAS OUT OF TOWN FOR CHRISTMAS, SO COULDN'T RETURN TO FIRST DEALERSHIP) REPLACED THE POWER TRAIN CONTROL MODULE FOR $800. STILL HAVE HAD THE PROBLEM. THE MESSAGE BOARD IS FULL OF PEOPLE WITH THE SAME PROBLEM AND DEALERS REPLACING THE SAME PARTS THAT I HAVE HAD REPLACED AND STILL NOT GETTING FIXED. IF I CAN LOOK ON THE INTERNET AND SEE WHAT IS WRONG, WHY CAN'T A MECHANIC? I WILL HAVE THE INSTRUMENT PANEL CLUSTER CHANGED NEXT AND IT BETTER BE NO CHARGE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246521October 23, 2008
TIRES
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE VEHICLE HAS TOYO TIRES, SIZE 215/70/R15. THE CONTACT CLOSELY INSPECTED THE REAR DRIVER'S SIDE TIRE AND NOTICED A BULGE. THE TIRE PRESSURE WAS NORMAL. HE TOOK THE TIRE TO A TIRE DEALER AND THEY STATED THAT THE TIRES WERE NO LONGER MANUFACTURED. THE CONTACT STILL HAS POSSESSION OF THE TIRE. HE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 90,000. UPDATED 11/6/08 *CN UPDATED 11/10/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246560October 23, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT HAS BEEN EXPERIENCING BRAKE FAILURES AND THE BRAKE INDICATOR WOULD ILLUMINATE SPORADICALLY WITHOUT WARNING. WHILE DRIVING 30 MPH, THE BRAKE LIGHT ILLUMINATED AND THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE CONTACT CRASHED INTO THE REAR END OF THE PRECEDING VEHICLE. THE VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE HAD TO BE TOWED TO HIS RESIDENCE. THE INSURANCE COMPANY WILL SEND SOMEONE TO INSPECT THE VEHICLE. THE CONTACT RECEIVED A TICKET FOR "FAILURE TO KEEP A VEHICLE IN CONTROL". HE WILL CALLTHE MANUFACTURER BECAUSE THE BRAKES HAD TO BE REPAIRED AT LEAST FOUR TIMES WITHIN THE LAST TWO YEARS. THE FAILURE MILEAGE WAS 85,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10246564October 23, 2008
ENGINE AND ENGINE COOLING
BRAND NEW 2008 GRAND CARAVAN SXT ENGINE FIRE. VEHICLE WAS PURCHASED BRAND NEW AND IS THREE WEEKS OLD. TOTAL MILES ON VEHICLE 834. ENGINE FIRE ENGULFED WHOLE VEHICLE FOR A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10246413October 22, 2008
LATCHES/LOCKS/LINKAGES
DOOR LOCKS CONTINUOUSLY STOP WORKING. REPEATED FAILURE OF POWER LOCKS IN 2005 DODGE GRAND CARAVAN. THIS IS APPARENTLY A WELL DOCUMENTED PROBLEM. THERE IS OVER 70 COMPLAINTS ON THIS VEHICLE AS OF TODAY'S DATE ON THIS SITE. NO MATTER IF SOME MAY BE DUPLICATES OR NOT BUT THIS IS A PROBLEM. THE BCM HAS TO BE REPROGRAMMED OR IT NEEDS TO HAVE A SOFTWARE UPGRADE. THE ONLY OTHER TEMPORARY SOLUTION IS TO DISCONNECT THE BATTERY OR FUSE. THIS MODEL HAS ONLY ONE EXTERNAL KEY HOLE ON THE DRIVERS DOOR. AND MANUALLY LOCKING THE VAN DOORS MAKES LOADING AND UNLOADING SMALL CHILDREN DIFFICULT. ALSO SHOPPING AND YOU FORGET TO LOCK ONE OF THE DOORS AND FORGET FOR A BRIEF MOMENT THE LOCKS DON'T WORK AND PRESS YOUR KEYCHAIN AND GO ON WITH YOUR SHOPPING AND WHEN YOU COME BACK TO LEAVE YOU STUFF IS ALL GONE CAUSE YOU HAD A STUPID MOMENT AND FORGOT I PAID FOR AN OPTION ON MY CAR THAT JUST COST ME $1,500.00 BECAUSE IT FAILED TO LOCK. IT ALSO POSES A SERIOUS HAZARD IN THE EVENT A QUICK ESCAPE FROM THE VEHICLE IS NEEDED. WHILE IT ALSO POSES A RISK FOR OUR SAFETY IF WE WERE TO ENCOUNTER A CARJACKER. WE WOULD NOT BE ABLE TO LOCK THE DOORS THROUGHOUT THE VEHICLE IF NECESSARY. IT IS NOT SAFE FOR ADULTS NOR CHILDREN WITHOUT OPTIONS ON A VEHICLE THAT WE PAID EXTRA FOR TO NOT ONLY TO HAVE AS A CONVENIENCE BUT AS A SAFETY PRECAUTION. WE THE CONSUMER SHOULD NOT HAVE TO PAY OVER AND OVER TO HAVE SOMETHING FIXED THAT WE DID NOT CAUSE TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246328October 22, 2008
FUEL SYSTEM, GASOLINE
2002 DODGE GRAND CARAVAN SOMETIMES THE FUEL GAUGE WILL GO TO EMPTY SUDDENLY, AND A LITTLE LATER, IT WILL GO BACK TO THE ACTUAL READING. IT HAPPENS SPORADICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246295October 21, 2008
STRUCTURE:BODY, SUSPENSION:FRONT
RUSTING STRUT TOWERS 2000 GRAND CARAVAN. I NOTICED RUST ON THE STRUT TOWER ABOUT A YEAR AGO. I SPRAYED UNDERCOATING ON THE TOP OF BOTH TOWERS TO PREVENT FURTHER RUST. I INSPECTED THE TOPS OF THE TOWERS THIS WEEK. BOTH THE DRIVER'S SIDE AND THE PASSENGER SIDE TOWER CONTINUE TO RUST IN SPITE OF SEVERAL LAYERS ON UNDERCOATING APPLIED OVER THE LAST YEAR. AS I WAS SERVICING THE BRAKES I DETERMINED IT WAS TIME TO REPLACE THE STRUTS ON THE FRONT OF THE VAN. KNOWING THE TOWERS ARE RUSTED ON THE TOP SIDE I INSPECTED THE UNDERSIDE OF THE STRUT TOWERS THIS AFTERNOON. A CRACK HAS APPEARED ON THE UNDERSIDE OF THE STRUT TOWER ON THE PASSENGER'S SIDE. I WILL INSPECT THE DRIVER'S SIDE TOMORROW. AFTER DOING AN INTERNET SEARCH I HAVE FOUND THE RUSTING STRUT TOWERS TO BE A VERY COMMON PROBLEM IN BOTH THE US AND CANADA. THE PROBLEM EXISTS ACROSS SEVERAL YEARS AND MODELS OF DODGE AND CHRYSLER VEHICLES. IF A STRUT RUPTURES A COMPROMISED TOWER AT HIGHWAY SPEED, LIVES CAN AND WILL BE LOST. WITH THE NUMBER OF DODGE AND CHRYSLER VEHICLES ON THE ROAD, THE POTENTIAL FOR CATASTROPHIC FAILURE IS MULTIPLIED EXPONENTIALLY. I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THIS ISSUE. SOMEONE MUST BE ASLEEP AT THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246065October 20, 2008
AIR BAGS:FRONTAL
NHTSA ACTION NUMBER : PE05061 JULY 11, 2008 MY MOTHER AND I WERE IN A CRASH INVOLVING THE FRONT PASSENGER SIDE OF THE VEHICLE. THE IMPACT DID ABOUT $5,000 WORTH OF DAMAGE YET THE AIRBAGS DID NOT DEPLOY. I AM CONCERNED IT HAS TO DO WITH THIS INVESTIGATION INTO DEFECTIVE SENSORS. HOW CAN I BE SURE MY VEHICLE IS SAFE? *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10246087October 20, 2008
EXTERIOR LIGHTING
2001 DODGE GRAND CARAVAN HEADLIGHTS DO NOT WORK PROPERLY. ONLY ONE SIDE WORKS AT A TIME AS YOU ALTERNATE BETWEEN HIGH BEAM AND LOW BEAM. DEALER HAD ME SPEND HUNDREDS OF DOLLARS TO TRY AND FIX AND STILL DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246129October 20, 2008
LATCHES/LOCKS/LINKAGES
REPEATED FAILURE OF POWER LOCKS IN 2005 DODGE GRAND CARAVAN. THIS IS APPARENTLY A WELL DOCUMENTED PROBLEM, BUT CHRYSLER AS YET TO ISSUE A RECALL. THE BCM HAS TO BE REPROGRAMMED. THE ONLY OTHER TEMPORARY SOLUTION IS TO DISCONNECT THE BATTERY OR FUSE. THIS MODEL HAS ONLY ONE EXTERNAL KEY HOLE ON THE DRIVERS DOOR. AND MANUALLY LOCKING THE VAN DOORS MAKES LOADING AND UNLOADING SMALL CHILDREN DIFFICULT. IT ALSO POSES A SERIOUS HAZARD IN THE EVENT A QUICK ESCAPE FROM THE VEHICLE IS NEEDED IN THE EVENT OF A CRASH, FIRE, OR SUBMERGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245723October 16, 2008
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
I OWN A 2001 DODGE CARAVAN EQUIPPED WITH DAYTIME RUNNING LIGHTS. DURING OPERATION ONLY THE DRIVER SIDE DAYTIME RUNNING LIGHT COMES ON. WHEN HEADLIGHTS TURNED ON, ONLY PASSENGER SIDE HEADLIGHT COMES ON. ONLY ONE HEADLIGHT WORKS AT ANY TIME. NOT ENOUGH LIGHT TO SEE WHILE DRIVING. IT IS A CONSTANT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan