Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10264840April 9, 2009
EXTERIOR LIGHTING
HEADLIGHTS FLICKER. DASH LIGHTS AND GAUGES FLICKER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264206April 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WE PURCHASED THIS VEHICLE IN EARLY FEBRUARY 2009. TWO WEEKS LATER, THE "CHECK ENGINE" LIGHT CAME ON. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY COULD NOT FIND THE PROBLEM. IT HAS BEEN BACK TOT HE DEALERSHIP 2 MORE TIMES FOR THE EXACT SAME PROBLEM AND THEY HAVE NOT BEEN ABLE TO FIND THE SOURCE OF THE PROBLEM AND THE VEHICLE WAS RETURNED TO US. THE EVENING OF APRIL 3RD, WE WERE RETURNING HOME ON THE FREEWAY AND THE TRANSMISSION COMPLETELY FAILED AND ALMOST CAUSED US TO BE INVOLVED IN AN ACCIDENT ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264133April 4, 2009
STEERING
MAINTAINED OIL CHANGES & AT 14670 MI DID 15000 MILE SERVICE/MAINTENANCE KIT; 3/6/08-20565 MILES,LEAKING STEERING RACK, UNDER WARRANTY, GEAR ASSEMBLY POWER STEERING REPLACED & CHECKED BRAKES FOR NOISE BUT NO REPAIR OF THEM; 3/11/08-20740 MILES, SES LIGHT IS ON & JUST REPLACED RACK & PINION, CAUSE=LEAK DETECTION PUMP FAILURE,PUMP NATURAL VACUUM LEAK DETECTION, EMISSIONS,UNDER WARRANTY; 5/12/08-22282 MILES, CHECKED BRAKES FOR NOISE, REPLACED FRONT BRAKE PADS & ROTORS,I PAID & REFLASH FOR HARSH 1-2 @/OR 2-3 SHIFT SO REFLASHED PCM PER TSB 21-018-07 FOR HARSH SHIFT, NO CHARGE BUT DON'T KNOW IF IT WAS B/C OF WARRANTY; 9/09/08 25192 OIL CHANGE & ON 9/19/08 25562 MILES CK ENGINE LIGHT ON & VAN DIED TWICE WHILE DRIVING, CAUSE VALVE EXHAUST GAS RECIRCULATION CONTROL SO REPLACED EGR VALVE, COVERED UNDER WARRANTY; 10/13/08 26324 MILES, BRAKES SQUEAKING, CLEAN & ADJUSTED BRAKES; 10/31/08 26788 MILES,BREAKS SQUEAKING, REPLACED FRONT BRAKE PADS,UNDER WARRANTY; 1/13/09 28092 MILES REPLACED RIGHT FAULTY RIGHT SLIDING DOOR TRACK,UNDER WARRANTY; 2/2/09 28463 MILES REPLACED BATTERY B/C BATTERY FAILED VAT TEST & DID OIL CHANGE; 2/20/09 28945 MILES DID 30K SERVICE SAID WILL NEED REAR BRAKES SOON HAD NO CHOICE BUT TO GET THE EXTENDED WARRANTY DUE TO ALL THE TIME SPENT AT THE DEALER. REPORTED ALL PROBLEMS TO CHRYSLER BUT ALL THEY DID WAS NOTATE IT BUT DOESN'T APPEAR ARE GOING TO DO ANYTHING ABOUT ALL OF THE ISSUES I HAD. THEY SAID, WELL THE CAR WAS REPAIRED. NO ONE SHOULD HAVE TO BE AT A DEALER THIS MANY TIMES &SO FREQUENTLY ESPECIALLY SINCE I ONLY AVG OVER 9000 BUT LESS THAN 10000 A YR. 3/30/09 CAR TURNED OFF BY ITSELF AT STOP LIGHT, I TURNED IT ON, VAN SHOOK, GAS PEDAL WOULDN'T MOVE, TURNED ON &OFF A COUPLE OF TIMES &KEPT SHAKING &PEDAL WOULDN'T MOVE &THEN FINALLY IT STOPPED SHAKING& I DROVE OFF. I SET UP APPT & WAS SCH FOR 2 DAYS LATER BUT WAS ABLE TO DRIVE THE CAR SO I CANCELLED & WAS TOLD TO BRING IN IF HAPPENS AGAIN. APPROX INCIDENT DATE IS DATE OF 1ST ISSUE SINCE MULTIPLE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263971April 2, 2009
EXTERIOR LIGHTING
2001 DODGE GRAND CARAVAN SPORT WITH 3.3 LITER ENGINE A/T. THE HAS INTERMITTENT ON/OFF HEADLIGHT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263992April 2, 2009
SEAT BELTS:REAR/OTHER
TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT WOULD NOT OPERATE. SHE WAS CONCERNED BECAUSE THAT WAS THE LOCATION WHERE SHE LATCHED HER SMALL CHILD IN THE SAFETY SEAT. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263862April 1, 2009
STEERING
WHEN IT RAINS, I LOSE POWER STEERING CAPABILITIES. FROM MY RESEARCH, IT SEEMS THAT IT IS THE SERPENTINE BELT. IT ALSO APPEARS TO HAPPEN TO A LOT OF PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263882April 1, 2009
EXTERIOR LIGHTING
PROBLEM BEGAN APPROX. SEPT/08HEADLIGHT INTERMITTENTLY FLICKER AND/OR GO OUT SHORTLY AFTER VEHICLE IS STARTED. DAYTIME RUNNING LIGHTS CONTINUE TO OPERATE. HAVE BEEN TO DEALER FOUR TIMES FOR A FIX, BUT HAS NOT BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263921April 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
I AM WRITING TO CHRYSLER CANADA BECAUSE WE ARE VERY UNHAPPY WITH OUR 2008 DODGE GRAND CARAVAN, ONE THAT I WOULD CLASSIFY AS A RUNAWAY VEHICLE CREATING A POTENTIAL SAFETY HAZARD. CURRENT ODOMETER READING 25347 THIS VEHICLE WENT FOR ITS FIRST SERVICE FEBRUARY 9, 2009 TO A VEHICLE CHECK-UP PEACE OF MIND INSPECTION. PRIMARILY WITH AN INQUIRY TO CHECK THE BRAKE SYSTEM SINCE THE BRAKE PEDAL FELT SOMEWHAT SPONGY WHEN APPLIED. THE INSPECTION INDICATED THE BRAKES PULSATED BECAUSE OF A WARPED DISK. THE WARPED DISK IS MOST LIKELY CAUSED BY HIGH HEAT GENERATED FROM PROLONGED BRAKING. THIS APPEARS TO BE IN CONTRADICTION WITH THE INSTRUCTION IN THE 2008 DODGE OWNER'S MANUAL PAGE 334 UNDER NOTE: TO SELECT THE PROPER GEAR POSITION FOR MAXIMUM DECELERATION (ENGINE BREAKING), SIMPLY PRESS AND HOLD THE GEAR SELECTOR LEVER TO THE LEFT (-). THE TRANSMISSION WILL SHIFT TO THE RANGE FROM WHICH THE VEHICLE CAN BEST BE SLOWED DOWN. THIS IS CLEARLY NOT PROVIDING THE DESIRED RESULT. TO ASSIST THE VEHICLE IN MAINTAINING CONTROL DOWNHILL, SHIFTING THE AUTOMATIC TRANSMISSION INTO 3RD GEAR (AT 60 KPH.) SHOULD ENABLE THE VEHICLE TO MAINTAIN CONTROL WITHOUT HAVING TO 'RIDE THE BRAKES'. THIS IS NOT THE CASE; THE ELECTRONICS CONTROLLING THE SHIFTING SYSTEM IN THE AUTOMATIC TRANSMISSION DROPS OUT OF LOW GEAR (3RD) INTO HIGH GEAR (D) UNDER THE SLIGHTEST DOWNHILL MOMENTUM, THUS MAKING IT IMPOSSIBLE TO CONTROL THE SPEED OF THE VEHICLE. PAGE 337 IN THE 208 DODGE OWNER'S MANUAL SPECIFICALLY WARNS THAT RIDING THE BRAKES CAN LEAD TO BRAKE FAILURE AND POSSIBLY AN ACCIDENT. AS WE HAVE EXPERIENCED TO OUR HORROR ON NUMEROUS OCCASIONS DRIVING ON THE WEST COAST (VANCOUVER ISLAND), WHILE TRYING TO MAINTAIN VEHICLE CONTROL ON A DOWNHILL STRETCH OF PAVED ROAD, THIS 4 SPEED ELECTRONIC TRANSMISSION SYSTEM IS INCAPABLE OF PROVIDING ANY ENGINE BRAKING ASSISTANCE WHATSOEVER. THE ONLY ALTERNATIVE IS TO RIDE THE BRAKES TO MAINTAIN VEHICLE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263818April 1, 2009
AIR BAGS
MY 2001 DODGE GRAND CARAVAN AIRBAG LIGHT IS ON. MY HORN AND CRUISE CONTROL DO NOT WORK AS A RESULT. CONTACT DODGE VIA EMAIL AND WAS TOLD THIS WAS NOT A RECALL ITEM FOR MY DODGE GRAND CARAVAN. THIS SEEMS TO BE A "CLOCKSPRING" ISSUE. THIS WAS A ISSUE ON THE 2000 DODGE CARAVAN- RECALL NUMBER 04V480000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263728March 31, 2009
STEERING
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REGULAR MAINTENANCE, IT WAS DISCOVERED THAT THE STEERING WHEEL COLUMN RACK WAS LEAKING POWER STEERING FLUID. THE DEALER ESTIMATED THAT IT WOULD COST $1,000 TO REPLACE THE RACK. THERE WERE NO RECALLS LISTED FOR THE FAILURE. DUE TO THE FACT THAT THE VEHICLE WAS ONE MONTH OUT OF WARRANTY, THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIRS. THE VIN WAS NOT ACCEPTED BY THE SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 17,274.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263627March 30, 2009
AIR BAGS
AIR BAG LIGHT COMES ON. THIS IS THE SAME ISSUE COVERED BY NHTSA CAMPAIGN ID NUMBER : 04V480000 NHTSA ACTION NUMBER: EA04013. BUT MY VEHICLE WAS MANUFACTURED AFTER THE END OF THE RECALL.THE DEALER DIAGNOSED THE PROBLEM AS EXACTLY WHAT THE RECALL ISSUE IS. THERE DOESN'T SEEM TO BE ANY RESOLUTION TO THIS ISSUE ON NEWER MODELS AS I HAVE SEEN SIMILAR COMPLAINTS ON OTHER WEBSITES ABOUT THE SAME ISSUE BY OTHER DODGE & CHRYSLER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263301March 28, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2002 DODGE GRAND CARAVAN SLIDING DOOR LOCKS AND CAN'T BE OPENED MANUALLY OR REMOTELY. PASSENGERS MUST EXIT OPPOSITE SIDE OF CAR. STARTED 3 DAYS AGO, HAVEN'T HAD TIME TO BRING TO DEALER YET. THIS COMPLAINT IS COMMON ON SITE: HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/DODGE-GRAND_CARAVAN/POWER_LOCKS_WILL_NOT_LOCK_OR_UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263321March 28, 2009
SUSPENSION:FRONT
FRONT STRUT UPPER SUPPORT TOWER RUSTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263338March 28, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE
2006 DODGE GRAND CARAVAN, DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK FROM INSIDE OR OUTSIDE USING ANY METHOD: POWER BUTTONS, KEYLESS REMOTE OR MANUALLY PULLING LOCK KNOB. ALL OTHER DOORS AND LOCKS FUNCTION AS NORMAL. THE PROBLEM BEGAN APPROXIMATELY 1 WEEK AGO BUT WE HAVE NO IDEA WHAT CAUSED THE PROBLEM. HAVE SEEN SEVERAL OTHER POSTINGS ON FIXYA.COM WITH SIMILAR PROBLEMS ON CARAVAN MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263218March 27, 2009
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE
WIFE WENT TO START CAR IN MORNING. LOUD EXPLOSION FOLLOWED BY SMOKE FROM ENGINE COMPARTMENT. SHE LEFT VEHICLE. SHE SMELLED BURNT PLASTIC SMELL. I CHECKED LATER AND SAW EXPLODED INTAKE MANIFOLD AND HOSE ON TOP OF ENGINE. OBVIOUS EXPLOSION IN ENGINE INTAKE AREA WITH ENOUGH FORCE TO BLOW MANIFOLD INTO PIECES. CAR IS AT DEALER. THEY ARE WAITING FOR NEW INTAKE MANIFOLD TO REPAIR VEHICLE. UNCONCERNED ABOUT POTENTIAL HARM TO DRIVER/PASSENGERS OF VEHICLE. THIS HAS POTENTIAL FOR FIRE IN ENGINE COMPARTMENT AND VEHICLE AND COULD BE VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10263183March 26, 2009
SUSPENSION:FRONT
1998 DODGE GRAND CARAVAN STRUT TOWERS RUST PROBLEM. THE DRIVER SIDE STRUT TOWER IS ABOUT 60% RUSTED OUT. WHAT WILL HAPPEN WHEN THE RUST CAN'T HOLD THE STRUT MAJOR SAFETY PROBLEM. FAILURE COULD LEAD TO LOSS OF CONTROL, AND PASSENGER INJURY OR DEATHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263021March 25, 2009
STEERING
WE HAVE TAKEN OUR 2005 DODGE SXT GRAND CARAVAN IN NUMEROUS TIMES FOR ELECTRICAL PROBLEMS WHICH MOST OF THE TIME THEY CAN NOT DUPLICATE. THEN ON MONDAY MARCH 23 AFTER LEAVING THE CITY AND BRINGING MY CHILDREN HOME FROM SCHOOL I WENT TO MAKE A LEFT HAND TURN AND MY STEERING COLUMN LOCKED UP AND I COULD NOT COMPLETE THE TURN. WITH ONCOMING TRAFFIC AND TRAFFIC BEHIND I HAD NO CHOICE BUT TO GUN THE ENGINE AND GO INTO THE FIELD. I STOPPED THE CAR WITH BRAKES THAT WORKED, AT LEAST, AND TURNED THE VEHICLE OFF. I THEN RESTARTED THE VEHICLE AND THERE WAS COMPLETE FREE PLAY IN THE WHEEL. I TURNED THE WHEEL ALL THE WAY TO THE RIGHT AND THERE WAS A CLUNK AND THEN I AGAIN HAD REGULAR MOVEMENT OF TIRES WITH THE WHEEL. I IMMEDIATELY CALLED MY DEALERSHIP AND TOLD THEM WHAT HAPPENED AND THAT I WAS BRINGING IT IN WITH MY DAD FOLLOWING BEHIND. TOMKINSON DODGE HAS HAD IT FOR 2 DAYS AND TOLD ME THAT THEY KNOW THERE IS A PROBLEM BUT SINCE IT IS UNDER WARRANTY AND THEY CAN'T PINPOINT THE PROBLEM, WARRANTY WON'T PAY UNTIL THEY KNOW WHAT THE PROBLEM IS. IT IS TOO EXPENSE TO LET A TECH GET INSIDE AND TAKE THINGS APART TO FIND THE ACTUALLY PROBLEM. THEY TOLD ME I NEED TO DRIVE IT AGAIN AND IT WILL BE FINE, BUT IF IT HAPPENS AGAIN TO LET THEM COME AND TOW IT AND DON'T TOUCH ANYTHING. IF IT HAPPENS AGAIN! IF IT HAPPENS AGAIN MY CHILDREN AND I COULD BE DEAD. I WAS JUST LUCKY TO NOT BE IN TOO BUSY OF A PLACE UNLIKE I HAD BEEN A HALF HOUR BEFORE. SO THERE WAS A FAILURE BUT NOTHING IS BEING DONE TO FIX IT BECAUSE IT MAY BE TO EXPENSIVE FOR THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263081March 25, 2009
VISIBILITY
THE DRIVER WINDOW ON MY GRAND CARAVAN WON'T GO UP OR DOWN. THE AIR CONDITIONER DOESN'T WORK EITHER AND WILL COST OVER $1200 TO REPAIR. IT IS NOT SAFE TO HAVE DEFECTIVE WINDOWS. IF I WAS IN AN ACCIDENT AND THE DOORS WERE BLOCKED, I WOULD BE TRAPPED. I ALSO HAVE 2 CHILDREN. WE LIVE IN FLORIDA AND IT IS VERY HOT AN HUMID HERE AND THERE IS DANGER OF HEAT STROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262896March 24, 2009
AIR BAGS:FRONTAL
LOW SPEED (AROUND 15 MILES PER HOUR) FRONT END COLLISION RESULTED IN DEPLOYMENT OF DRIVER SIDE AIRBAGS. KNEE AIRBAG WITH HARD PLASTIC COVER DEPLOYED AGAINST SHINS OF DRIVER, MY WIFE. WITHIN MINUTES OF THE ACCIDENT SHE HAD SEVER BRUISING, SWELLING AND PAIN. WITHIN A FEW WEEKS, THE SKIN AND TISSUE ON LEFT LEG TURNED BLACK AND REQUIRED SURGERY TO REMOVE. A FEW DAYS LATER SHE HAD A SKIN GRAFT DONE. SIX MONTHS LATER SHE CONTINUES TO HAVE SIGNIFICANT ISSUES WITH SWELLING, PAIN AND CIRCULATION. SURGEON HAS NOW REFERRED HER TO ANOTHER SPECIALIST. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10262826March 23, 2009
AIR BAGS:FRONTAL
THE 2006 DODGE GRAND CARAVAN HAS 33,000 MILES ON IT AND HAD AN AIRBAG LIGHT COME ON. THOUGHT THE VEHICLE WAS STILL UNDER WARRANTY SO BROUGHT IT TO A DEALER FOR REPAIR. THE DEALER SAID THAT THE IMPACT SENSORS HAD CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE'S WARRANTY HAD EXPIRED IN NOVEMBER OF 08. I FELT THAT IT WAS UNUSUAL FOR THE SENSORS TO GO BAD WITH SO FEW MILES THAT I STARTED TO INQUIRE ABOUT IT. I DISCOVERED NHTSA INVESTIGATION NUMBER EA06003 AND SUBSEQUENT RECALL NUMBER 07V-192. THESE WERE NOT MENTIONED DURING THE VISIT. I THEN HAD MY FIANCE CONTACT CHRYSLER'S CUSTOMER SERVICE TO REPORT THIS AND GET THE VAN FIXED. WHEN THEY WERE ASKED TO FIX THE VAN THEY STATED THAT THEY WOULD NOT COVER COSTS. I FEEL THAT THE RECALL / PROBLEM POSES A SERIOUS SAFETY RISK SINCE THE AIRBAGS ARE NOT FUNCTIONING. IT SEEMS TO ME THAT THE RECALL INVOLVES MORE VEHICLE THAN CHRYSLER IS OWNING UP TO, OR THEY ARE NOT CONFORMING TO THE ORIGINAL AGREEMENT IN THE ACTION REPORT MENTIONED ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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