Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10414732July 22, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER A FEW MINUTES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411752July 11, 2011
ELECTRICAL SYSTEM
I RECEIVED SAFETY RECALL NOTICE L25. CALLED THE DEALER TO SCHEDUL APPOINTMENT AND CHRYSLER GROUP RECALL ASSISTANCE CENTER. THEY ARE NOT AWARE OF RECALL AND STATED THAT IT WAS BOGUS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411604July 9, 2011
ELECTRICAL SYSTEM
VEHICLE SHUT OFF WHILE I WAS DRIVING IT AND NOT IT WONT START EXCEPT EVER 500 KEY TURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410609July 5, 2011
ENGINE AND ENGINE COOLING:ENGINE
ON 7/2/11 I WAS HEADING SOUTH ON THE BERLIN TURNPIKE IN NEWINGTON, CT. TURNED AROUND AT THE LIGHT TO HEAD NORTH ON THE BERLIN TURNPIKE AND AS I WAS MAKING THE TURN, THE ETC & ESC LIGHTS CAME ON. THE CAR WOULD NOT MOVE MORE THAN 5 MPH. WITH ONCOMING TRAFFIC HEADING TOWARD ME AND NARROWLY BEING HIT BY ONCOMING CARS, I PUT ON MY FLASHERS AND PROCEEDED INTO THE NEAREST PARKING LOT. I TURNED THE MOTOR OFF AND BACK ON AGAIN AND THE CAR SEEMED NORMAL. I PROCEEDED HOME IMMEDIATELY WHERE I CALLED DODGE DEALER.BROUGHT THE CAR IN FOR SERVICE ON 7/2/11 AND THEY GAVE ME A LOANER. SAID THEY COULDN'T LOOK AT IT UNTIL 7/5/11. SERVICE MANAGER TOLD ME TODAY THAT THEY COULDN'T REPRODUCE THE SITUATION AND I COULD LEAVE THE CAR FOR FURTHER INSPECTION OR PICK IT UP. SINCE THIS COULD HAVE BEEN RESULTED IN A DEADLY ACCIDENT, I OPTED TO LEAVE THE CAR AND FOLLOW UP WITH LETTERS TO DODGE'S PRESIDENT AND NHTSA. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409071June 27, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS MANUEVERED TO THE SIDE OF THE ROAD WHERE IT WAS STOPPED. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE FAILURE OCCURRED A TOTAL OF SIX TIMES, ALL DURING EXTREMELY HOT WEATHER. THE VEHICLE WAS TOWED AFTER ONE OF THE FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000. UPDATED 08/01/11*LJ THE CONSUMER STATED THE ENGINE WOULD STOP WHEN THE AC WAS ON. UPDATED 08/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407444June 19, 2011
ELECTRICAL SYSTEM
WHEN DRIVING VEHICLE, VEHICLE STALLED OUT AND STEERING WHEEL BECAME DIFFICULT TO STEER. WHEN VEHICLE PUT IN PARK, WE WERE ABLE TO RE-START. THIS IS THE 2ND TIME THIS HAS HAPPENED. TWO DAY PREVIOUS CAR STALLED OUT WHILE DRIVING ON A FLAT SURFACE AT ABOUT 35 MPH. STEERING WHEEL LOCKED UP AND HAD TO STOP IN CENTER TURN LAND COMPLETELY, PUT IN PARK, AND RE-START VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405438June 7, 2011
SERVICE BRAKES, HYDRAULIC
MY WIFE BEGAN HEARING A NOISE SEVERAL MONTHS AGO. IT TURNED OUT TO BE THE REAR BRAKES MAKING THE SOUND. SHE HEARD IT ALMOST EVERY TIME SHE DROVE THE VEHICLE. FINALLY I HEARD A GROANING SOUND MYSELF. THE REAR WHEELS WERE VERY HOT COMPARED TO THE FRONT. I TOOK THE VEHICLE TO THE DEALER WE BOUGHT IT FROM. HE TOLD ME HE HAS SEEN MANY OF THESE VEHICLES COME IN WITH THE SAME ISSUE. THE VEHICLE ONLY HAS 19000 MILES ON IT SO I THOUGHT IT WAS A WARRANTY ISSUE. HE TOLD ME THE BRAKE SYSTEM IS ONLY WARRANTED FOR 12000 MILES. HE TOLD ME IT WILL COST ME ABOUT $365.00 TO CHANGE ALL THE PARTS. I FILED A COMPLAINT WITH CHRYSLER/ DODGE AND THEY ARE ONLY GIVING ME $150.00. OBVIOUSLY THEY KNOW THERE IS A PROBLEM WITH THE VEHICLES OR WHY WOULD THEY BE GIVING ME ANY CREDIT AT ALL IF THE VEHICLE IS OUT OF WARRANTY? THEY TOLD ME THE CALIPERS LOCKED UP AND THAT WAS THE PROBLEM. I WORK WITH 2 OTHER PEOPLE THAT HAVE THE SAME VEHICLE AND HAVE THE SAME PROBLEM. ONE DEALERSHIP CHANGED THE ROTORS, PADS, AND CALIPERS FOR HIM 3 TIMES AT NO CHARGE!! IT HAPPENS ON HIS VEHICLE ABOUT EVERY 10000 MILES. THE OTHER OWNER HAS THE SAME DEALER I HAVE AND WAS GIVEN THE SAME LINE I WAS. HE WILL HAVE TO PAY FOR IT. I CAN'T IMAGINE WHAT THE CONSEQUENCES WOULD BE IF MY WIFE IS DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR AND THE REAR BRAKES LOCK UP!! YOU BETTER BELIEVE THERE WILL BE A MEGA-LAWSUIT!! HOW MANY OTHER PEOPLE ARE AWARE OF THIS ISSUE? THIS NEEDS TO BE BROUGHT UP ON THE NATIONAL NEWS AND PEOPLE NEED TO BE AWARE OF IT BEFORE SOMEONE IS KILLED OR INJURED FROM THE BRAKES LOCKING UP. THANK YOU FOR THIS OPPORTUNITY TO COMPLAIN AND I HOPE SOMETHING COMES OF IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403892May 31, 2011
ELECTRICAL SYSTEM
MY 2010 DODGE GRAND CARAVAN WOULD OCCASIONALLY STALL WHEN STARTED. BUT IN THE LAST MONTH IT HAS STALLED THREES TIME WHILE DRIVING, ON ONE OCCASION IT STALLED PULLING OUT OF A PARKING LOT INTO TRAFFIC. THE DEALER IS YET TO FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403704May 29, 2011
ENGINE AND ENGINE COOLING
MY HUSBAND, 2 YEAR OLD SON, AND I WERE 2 HOURS AWAY FROM HOME ON A CAMPING TRIP. WE WERE DRIVING HOME ON THE HIGHWAY AND OUR 2010 DODGE GRAND CARAVAN SHUT OFF. THANK GOD NO ONE WAS CLOSE BEHIND US AND WE WERE ABLE TO PUT THE CAR IN NEUTRAL AND RESTART IT. WHEN I CAME HOME, I SEE THEY HAVE KNOW ABOUT THIS SINCE AT LEAST MARCH, AND WE HAVE RECEIVED NO RECALL INFORMATION. WE ARE NOW AFRAID TO DRIVE THE ONLY CAR WE HAVE, AS WE ARE AFRAID NEXT TIME, WE WILL GET REAR ENDED BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402519May 24, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS. UPON RESTART THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401519May 18, 2011
SERVICE BRAKES, HYDRAULIC
2010 DODGE GRAND CARAVAN PURCHASED DEC 09 AS OF TODAY VAN HAS 30322 REPLACED REAR BRAKE PADS DUE TO GRINDING NOISE. 1 OUT OF 4 BRAKE PADS HAD NO LINING LEFT (GRINDING NOISE) OTHER 3 MARGINAL WEAR. OLD PART IS AVAILABLE FOR INPECTION IF NEEDED. TOOK TO DEALER, RECCOMENDS REPLACEMENT OF REAR ROTORS AND SHAVE THE FRONT ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401323May 17, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE VIBRATED VIOLENTLY WHILE BRAKING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THEY DIAGNOSED THAT THE BRAKES WERE OUT OF ROUND AND THE ROTORS WERE WARPED. THE VEHICLE WAS REPAIRED BY THE MECHANIC. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,557 AND THE CURRENT MILEAGE WAS 16,000. UPDATED 06/07/11*LJ UPDATED 08/18/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400821May 13, 2011
ELECTRICAL SYSTEM
IN THE 12 MONTHS THAT WE'VE OWNED OUR 2010 DODGE CARAVAN, THE ENGINE HAS SHUT-DOWN IN TRAFFIC MULTIPLE TIMES. EACH TIME IT HAS NEARLY CAUSED AN ACCIDENT. DODGE ANNOUNCED A RECALL BUT HAS NOT ACTUALLY PUT IT INTO ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399454May 7, 2011
VEHICLE SPEED CONTROL
2010 DODGE GRAND CARAVAN. SEVERELY DOWNSHIFTED WHILE USING CRUISE CONTROL WHILE GOING DOWN HILL. I HAS TO TURN THE CRUISE CONTROL OFF TO STOP THE DOWNSHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399338May 6, 2011
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO FOUND THAT THE VEHICLE WAS NOT INCLUDED IN (NHTSA CAMPAIGN ID NUMBER: 11V139000; ELECTRICAL SYSTEM: IGNITION). THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 15,000. UPDATED 06/01/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400181May 6, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I WAS DRIVING AT ABOUT 30 MPH WHEN I NOTICED THE AIR CONDITIONER STOP WORKING. I BEGAN SLOWING DOWN FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN I WENT TO GO AND REALIZED THAT THE ENGINE HAD STOPPED AS WELL. I LOST ALL POWER AND ENGINE FUNCTION WHILE DRIVING. I WAS ABLE TO PLACE THE VEHICLE IN PARK AND RESTART IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397455April 26, 2011
ELECTRICAL SYSTEM
WHILE TURNING A CORNER ON MY WAY TO WORK AT 5:30 AM, MY 2010 GRAND CARAVAN WITH 13,835 MILES TOTALLY WENT DEAD, I HAD THE LIGHTS, BLOWER ON, THE RADIO ON AND THE REAR DEFROSTER ON, AND EVERYTHING WENT DEAD. NO STEERING AND THE BRAKES WERE OUT. SINCE I WAS TURNING LEFT, I HAD TO CROSS 4 LANES OF TRAFFIC WITH NO POWER. I WAS ABLE TO PULL INTO A PARKING LOT, PUT THE CAR IN PARK AND IT RESTARTED. I DID HAVE TO TURN THE KEY TO THE OFF POSITION AND PUT IT IN PARK, AS PUTTING IT IN NEUTRAL AND TURNING THE KEY DID NOTHING. I CHECKED THE DODGE WEBSITE FOR THE RECALL INFORMATION AND IT SAYS THAT MY VEHICLE IS NOT IN THE LISTING OF RECALLED VEHICLES. I HAVE SENT AN EMAIL TO DODGE. THIS DID HAPPEN 2 TO 3 PREVIOUS TIMES WHILE DRIVING ON THE FREEWAY, BUT THE CAR JUST SEEMED LIKE IT WAS LOSING POWER, BUT THEN IT CAME BACK TO LIFE-IT DID NOT HAVE A TOTAL LOSS OF POWER AND IT DID NOT REQUIRE ME TO RESTART THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397411April 25, 2011
FUEL SYSTEM, GASOLINE, EQUIPMENT:MECHANICAL
FUEL SENSOR IS NOT WORKING. WE DO NOT KNOW WHEN THE GAS TANK IS EMPTY OR IF IT IS FULL. ONE WEEK IT TAKES 11 GALLONS TO FILL THE TANK AND THE NEXT WEEK 14. SO THE DEALERSHIP REPLACED THE FUEL SENSOR LAST WEEK. WE HAVE HAD GAS FUMES IN THE VAN SINCE THEN. ALSO WHEN WE TRIED TO FILL THE TANK IT HAD A VAPOR LOCK AND NO GAS WOULD GO IN THE TANK. WENT BACK TO DEALERSHIP AND WAS TOLD THERE MAY BE A WIRE LOOSE ON SENSOR AND NO WAY TO TELL. I WAS GIVEN THE VAN BACK AND NOTHING WAS DONE TO REPAIR THE PROBLEM. WE DO NOT FEEL SAFE DRIVING A VAN WITH GAS FUMES AND A POSSIBLE LOOSE WIRE. I TRIED TO GET CHRYSLER CASE MANAGER [XXX] ON THE PHONE. AFTER 1 HOUR ON HOLD I WAS DISCONNECTED AND WHEN I CALLED BACK [XXX] WOULD NOT HELP ME EXCEPT TO SAY SOMEONE WOULD CALL ME TUESDAY. THIS IS VERY UNSAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395950April 14, 2011
ELECTRICAL SYSTEM
VEHICLE SHUT OFF WHILE IN DRIVE. APPEARS TO BE CHRYSLER SAFETY RECALL L02. WE WERE PLANNING TO GO ON VACATION TOMORROW AND BROUGHT THE VEHICLE TO JOHN JOHNSON DODGE IN BOONTON, NJ. WE WERE TOLD THEY COULD FIND NOTHING WRONG AND THOUGHT IT WAS A PROBLEM WITH THE KEY. I CALLED DODGE AT 800-543-1403 UPON LEARNING OF THE RECALL TO FIND OUT WHY MY VEHICLE WAS NOT REPAIRED. I SPOKE TO A MAN NAMED [XXX] AND WAS TOLD THE RECALL WAS NOT OFFICIAL YET. HE THEN HUNG UP ON ME. THE CALL TAKE PLACE AT APPROXIMATELY 8:15PM EST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393576March 29, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE TRAVELING 20 MPH THE VEHICLE STALLED. THE POWER STEERING FAILED. THE CONTACT STATED THAT AFTER ALLOWING THE VEHICLE TO COAST, HE WAS ABLE TO RESTART IT WITH NO PROBLEMS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THEY WERE AWARE OF THE FAILURE AND THAT A RECALL WOULD BE ESTABLISHED IN APRIL. THE FAILURE AND CURRENT MILEAGE WAS 33,000. UPDATED 06/17/11 *BF UPDATED 06/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan