Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10300016January 16, 2010
STEERING
THE POWER STEERING ON OUR 2002 DODGE GRAND CARAVAN HAS FAILED DURING OPERATION ON 3 OCCASIONS. THE FIRST TIME WAS ON A TRIP TO PROVIDENCE RI WHERE THE RESERVOIR FAILED ON THE HIGHWAY. WE REACHED OUR DESTINATION WITH GREAT DIFFICULTY, AS STEERING WAS VIRTUALLY IMPOSSIBLE -- MY WIFE WOULD NOT HAVE BEEN ABLE TO TURN THE WHEEL. THE PUMP HAD BEEN REPAIRED IN 2007. ON THIS OCCASION, THE SEALS AND RACK WERE REPLACED FOR $800. SINCE THAT TIME, THE POWER STEERING HAS DRAINED COMPLETELY AS A RESULT OF A BROKEN HOSE AND BROKEN SEALS. THIS HAPPENED IN NOVEMBER 2009 AND JANUARY 2010. THE HOSE WAS FIXED IN NOVEMBER FOR 150. THE BROKEN SEALS/HOSE ARE CURRENTLY UNDER REPAIR. I UNDERSTAND FROM OUR MECHANIC THAT THIS IS A COMMON PROBLEM FOR THIS AUTOMOBILE DUE TO POOR DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299836January 15, 2010
SERVICE BRAKES, HYDRAULIC
GETTING READY TO REPLACE THE BRAKES ON MY 2008 DODGE CARAVAN VEHICLE FOR A SECOND TIME. I HAVE 52,000 MILES AND NOW THE BRAKES AND ROTORS NEED REPLACED. I UNDERSTAND CHRYSLER IS WELL AWARE OF THE PROBLEM AND THAT THEY KNOW THE BRAKES ARE NOT ADEQUATE ENOUGH FOR THIS VEHICLE. I WOULD LIKE AN INVESTIGATION TO BE DONE BECAUSE I THINK THIS COULD BECOME A SERIOUS PROBLEM DUE TO THE BRAKES NOT BEING ADEQUATE ENOUGH FOR THIS SIZE OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299920January 15, 2010
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING THE REAR WINDOW BLEW OUT WITHOUT BEING HIT BY ANYTHING I REPLACED THE WINDOW AND WAS TOLD THIS WAS THE 2ND ONE THEY HEARD OF THIS WEEK ON A DODGE MINIVAN. *TR UPDATED 03/15/10 *BF UPDATED IVOQ 05/12/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299941January 15, 2010
STEERING
I OWN A 2003 GRAND CARAVAN CURRENTLY WITH 43,000 MILES ON IT. AT A LITTLE LESS THAN 40,000 MILES THE POWER STEERING PUMP STARTING MAKING A HORRIBLE NOISE, DIDN'T MATTER IF YOU WERE TURNING THE WHEEL OR NOT; MORE OFTEN ON A RAINY OR COLD MORNING, NOW ITS ALL THE TIME. I CONTACTED DODGE SINCE I HAVE AN EXTENDED SERVICE PLAN, TO NO AVAIL. I HAVE NO COVERAGE ON THE POWER STEERING PUMP OR RACK AND PINION, BUT IM COVERED ON THINGS THAT MY HUSBAND COULD DO IN THE BACKYARD. WHAT A STORY I WAS FED, WHEN I BOUGHT THIS $900 COVERAGE. I WAS TOLD TO GO TO A CERTIFIED SERVICE CENTER AND PAY $65 FOR A DIAGNOSTIC TEST, UMMM IT DOESN'T REQUIRE A DIAGNOSTIC TEST, IT REQUIRES 30 SECONDS OF LISTENING. THEN AND ONLY THEN WOULD THEY CONSIDER POSSIBLY HELPING ME WITH THIS REPAIR. WHEN I BOUGHT THE SERVICE PLAN, I WAS TOLD $100 DEDUCTIBLE FOR ALL REPAIRS, END OF STORY. I CANNOT BELIEVE THAT A VEHICLE WITH MILEAGE COULD HAVE AN ISSUE LIKE THIS ALREADY. DODGE DOES NOT WANT TO HELP!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299945January 15, 2010
AIR BAGS
2006 DODGE GRAND CARAVAN SXT 3.8 AIRBAG SENSOR LIGHT ON, BUT NO DEPLOYMENT! SAME ON MY 2005 TOWN & COUNTRY VAN!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299778January 14, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, SHE HEARD A LOUD GRINDING NOISE COMING FROM THE PASSENGER SIDE WHENEVER THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOISE WAS METAL TO METAL AND THE BRAKE PADS WERE COMPLETELY WORN OUT. THE ROTORS HAD TO BE REPLACED. THE REPAIR COST WAS $356.56 AT THE OWNER EXPENSE. THE VEHICLE HAS LOW MILEAGE AND BELIEVES THAT IT IS TO SOON TO HAVE THEM REPLACED. THE FAILURE MILEAGE WAS 17484 AND THE CURRENT MILEAGE WAS 17520.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299631January 13, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STRUT TOWER LOCATED ON THE FRONT OF THE VEHICLE HAS RUST ON IT AND HAVE COMPLETELY ROTTED. THE DAMAGE IS VISIBLE WHEN YOU LIFT THE FRONT OF THE VEHICLE. THE VEHICLE WILL BE DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299654January 13, 2010
STRUCTURE
WHILE CHANGING THE FRONT STRUTS OF MY 2000 DODGE GRAND CARAVAN, I FOUND THE FRONT LEFT STRUT TOWER TO BE EXTREMELY RUSTED. IT HASN'T RUSTED THROUGH YET, BUT LOOKS LIKE IT WILL ONLY BE A MATTER OF WEEKS. I CALLED MY LOCAL DODGE DEALER AND THEY SAID A RECALL HAD NOT BEEN ISSUED, BUT A TSB HAD BEEN. THIS MEANS I HAVE TO PAY FOR IT, EVEN THEY KNOW IT'S A PROBLEM. BAD CUSTOMER SERVICE ON CHRYSLER'S PART. I WILL NOT BUY ANOTHER PRODUCT FROM THEM, AS THEY DON'T STAND BEHIND THEIR PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299499January 12, 2010
LATCHES/LOCKS/LINKAGES
PASSENGER POWER SLIDING DOOR WILL UNLATCH BUT NOT OPEN WHEN CLOSED, WHEN DOOR IS OPEN IT WILL CLOSE PARTIALLY BUT WILL NOT LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299015January 11, 2010
ELECTRICAL SYSTEM
RECENTLY MY AUTOMATIC DOOR LOCKS ON MY VAN HAVE STOPPED WORKING. AFTER RESEARCHING ON THE NET ABOUT HOW TO FIX IT, I NOTICED MANY MANY PEOPLE WITH THE EXACT SAME SITUATION! HOW IS THIS NOT MADE A RECALL BY NOW? HOW CAN WE GET THIS TO BECOME A RECALL? THE FIX TO MY PROBLEM WAS EXPLAINED ON THE NET, TO PULL OUT THE FUSE AND AFTER 5 SECONDS TO PLUG IT BACK IN. I DID THAT AND IT WORKED HOWEVER, MANY PEOPLE SAY THIS IS NOT A PERMANENT SOLUTION. I NOW HAVE PROBLEMS WITH MY INTERIOR AND HEADLIGHTS FLICKERING, AS IF THEY WERE GOING TO THE SOUND OF MUSIC. IT SEEMS AS THOUGH THERE COULD BE A SHORT SOMEWHERE CAUSING ELECTRICAL PROBLEMS. CAN YOU PLEASE HELP US TO OBTAIN A RECALL IN THIS MATTER? I SINCERELY HOPE YOU CONSIDER! JUST RESEARCH IT ON THE NET YOURSELF AND YOU WILL SEE MANY COMPLAINTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299047January 11, 2010
LATCHES/LOCKS/LINKAGES
DOOR LOCKS ON 2005 DODGE GRAND CARAVAN QUIT WORKING, HAVE SPOKE W/MANY ON INTERNET AND IT'S A COMMON PROBLEM. THERE IS A TSB ABOUT THIS BUT DODGE WILL NOT REPAIR WITHOUT CHARGING $100-$250.00 YOUR DOOR LOCKS ARE CONTROLLED BY THE BODY CONTROL MODULE (BCM). THE BCM MONITORS THE CURRENT DRAW ON THE LOCK AND UNLOCK CIRCUITS, AND WHEN IT GOES ACROSS A THRESHOLD IT WILL DISABLE THE LOCKS TO PRESERVE ITSELF FROM DAMAGE. IF A CIRCUIT WAS SHORTED TO GROUND AND THE BCM KEPT TRYING TO DRIVE THE LOCKS IT WOULD DAMAGE ITSELF. THE ORIGINAL BCM SOFTWARE ON THE 2005 VANS WAS A LITTLE SENSITIVE TO THIS, AND OVER TIME WHEN THE LOCK SOLENOIDS IN EACH DOOR START TO NATURALLY USE A LITTLE MORE CURRENT, THE BCM CAN SET A FAULT CODE AND DISABLE THE LOCKS A LITTLE PREMATURELY. THE BCM SOFTWARE WAS REVISED TO MAKE IT MORE FAULT TOLERANT TO STOP THIS FROM HAPPENING PREMATURELY. THE FIX IS TO REPROGRAM THE BCM SOFTWARE. THIS IS DONE WITH A DEALER SCAN TOOL, AND TAKES ABOUT A HALF HOUR OF LABOR TO PERFORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299048January 11, 2010
LATCHES/LOCKS/LINKAGES
DOOR LOCKS ON 2005 DODGE GRAND CARAVAN QUIT WORKING, HAVE SPOKE W/MANY ON INTERNET AND IT'S A COMMON PROBLEM. THERE IS A TSB ABOUT THIS BUT DODGE WILL NOT REPAIR WITHOUT CHARGING $100-$250.00 YOUR DOOR LOCKS ARE CONTROLLED BY THE BODY CONTROL MODULE (BCM). THE BCM MONITORS THE CURRENT DRAW ON THE LOCK AND UNLOCK CIRCUITS, AND WHEN IT GOES ACROSS A THRESHOLD IT WILL DISABLE THE LOCKS TO PRESERVE ITSELF FROM DAMAGE. IF A CIRCUIT WAS SHORTED TO GROUND AND THE BCM KEPT TRYING TO DRIVE THE LOCKS IT WOULD DAMAGE ITSELF. THE ORIGINAL BCM SOFTWARE ON THE 2005 VANS WAS A LITTLE SENSITIVE TO THIS, AND OVER TIME WHEN THE LOCK SOLENOIDS IN EACH DOOR START TO NATURALLY USE A LITTLE MORE CURRENT, THE BCM CAN SET A FAULT CODE AND DISABLE THE LOCKS A LITTLE PREMATURELY. THE BCM SOFTWARE WAS REVISED TO MAKE IT MORE FAULT TOLERANT TO STOP THIS FROM HAPPENING PREMATURELY. THE FIX IS TO REPROGRAM THE BCM SOFTWARE. THIS IS DONE WITH A DEALER SCAN TOOL, AND TAKES ABOUT A HALF HOUR OF LABOR TO PERFORM. THIS IS A SAFETY ISSUE AS THE DOORS CAN NOT BE LOCKED OR UNLOCKED BY EITHER BUTTON IN VEHICLE OR KEY FOB. PROBLEM HAS BEEN TEMPORARY FIXED BY PULLING IOD FUSE AND RE SETTING COMPUTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298933January 10, 2010
AIR BAGS
MY 2006 MODEL YEAR DODGE GRAND CARAVAN HAS HAD THE AIRBAG LIGHT LIT FOR SEVERAL WEEKS NOW. I AM AWARE THAT THERE WAS A RECALL ON MODELS THROUGH THE 2005 YEAR BUT FROM WHAT I CAN FIND ON THE INTERNET CHRYSLER WILL NOT REPLACE THE DEFECTIVE PART ON LATER MODELS. THIS IS A SERIOUS SAFETY ISSUE, GIVEN THE FACT THAT THE AIRBAGS WILL NOT DEPLOY IN THE EVENT OF A COLLISION. IT SHOULD BE FIXED AT NO COST TO THE CONSUMER UNDER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298701January 8, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
2005 DODGE GRAND CARAVAN INTERMITTENT ELECTRICAL ISSUES WITH DASH LIGHTS AND DOOR LOCKS DOOR LOCKS WILL NOT LOCK, DOOR LOCKS CYCLE UP AND DOWN WHILE VEHICLE IS BEING DRIVEN, REAR PASSENGER DOORS WILL NOT OPEN WITH REMOTE OR UNLOCK WITH REMOTE OR BUTTONS INSIDE OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298712January 8, 2010
INTERIOR LIGHTING
TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DOME LIGHTS IN HER VEHICLE STOPPED WORKING. THE DEALER ADVISED THE CONTACT THAT THEY DO NOT HAVE ANY REPLACEMENT BULBS. THE WIRING IN THE LIGHT EXHIBITS BURNS. THE DEALER HAS TO REPLACE THE BRACKET. THERE ARE NO RELATED RECALLS OR WARRANTIES ON THE PARTS. THE VEHICLE WILL BE REPAIRED BY THE DEALER WITHIN THE WEEK. THE FAILURE MILEAGE WAS 46,400.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10298564January 7, 2010
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE REAR WINDOW (VENT WINDOW) ON THE LEFT SIDE BLEW OFF OF THE VEHICLE AND ALMOST CAUSED A CRASH TO OCCUR. PRIOR TO THE FAILURE, A PASSENGER NOTICED THAT THE WINDOW LOOKED AS IF IT WERE OPEN ALTHOUGH IT WAS CLOSED. HE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THEY COULD NOT ASSIST HIM WITH A FREE REPAIR. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 43,464.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298272January 5, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
ABOUT ONE WEEK AGO I GOT BACK FROM BUYING GROCERIES, AND WHEN I PARKED, GOT OUT AND WAS GOING CLOSE THE DOOR, I HEARD THE WARNING SOUND. THE SAME SOUND THAT RINGS WHEN YOU LEAVE YOUR KEYS IN THE IGNITION OR THE HEADLIGHTS ON, BUT I HAD THE KEYS IN MY HAND AND THE LIGHTS WERE ALL OFF. FROM THEN ON THE POWER LOCKS WILL NOT UNLOCK OR LOCK BY EITHER THE REMOTE OR THE DOOR SWITCH. I READ ONLINE THAT REMOVING THE IOD FUSE FOR 5 SECONDS AND REPLACING IT WOULD WORK, AND IT DID, BUT MANY ON THE ONLINE FORUM ALSO SAID THIS WAS TEMPORARY AND THAT IT WOULD HAPPEN AGAIN. I'M SURE THOUSANDS OF PEOPLE HAVE COMPLAINED, PLEASE MAKE THIS A RECALL. :( *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298271January 5, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY; HOWEVER, SINCE DECEMBER 2009, IT REMAINED ILLUMINATED. SHE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE AIR BAG SENSORS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. SHE HAD NOT SPOKEN WITH THE MANUFACTURER. THE CURRENT MILEAGE WAS APPROXIMATELY 67,000. THE FAILURE MILEAGE WAS APPROXIMATELY 65,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298164January 4, 2010
STEERING
2001 DODGE CARAVAN POWER STEERING GOES OUT IN VERY COLD WEATHER. FLEXIBLE POWER STEER PUMP HOSE BURSTS SHORTLY AFTER STARTING CAR IN COLD MORNING. COMPLETE LOSSOF STEERING 3 OCCASIONS JAN 2009 2008 AND 2010. PRECEDED WITH SIGNIFICANT GROWLING NOISES WHEN TURNING THE STEERING WHEEL PRIOR TO BURST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297632December 30, 2009
LATCHES/LOCKS/LINKAGES
2005 DODGE GRAND CARAVAN POWER LOCKS NOT WORKING. PULLED IOD FUSE AND ARE WORKING AGAIN. FOUND THOUSANDS OF COMPLAINTS ON WEB. IOD ONLY TEMPORARY FIX. DODGE KNOWS THE PROBLEM AND IS DOING NOTHING. SHAME!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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