Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10316133March 3, 2010
VISIBILITY:REAR WINDOW WIPER/WASHER, STRUCTURE
2003 DODGE GRAND CARAVAN ES: FEBRUARY 2010. DURING A RECENT SNOWSTORM, AFTER USING THE REAR DEFROSTER AND FRONT WINDSHIELD DEFROSTER AND SITTING IN THE VAN FOR ABOUT 1/2 AN HOUR TO DE-ICE THE WINDOWS AND WARM UP THE VEHICLE, I PRESSED THE REAR WINDOW WIPER BUTTON. THE REAR WIPER STARTED ITS NORMAL MOTION AND THEN STOPS ABRUPTLY AS IT BROKE THROUGH THE REAR WINDOW WHICH SHATTERED INTO MANY SMALL EGGSHELL LIKE PIECES. THERE WAS GLASS ALMOST ALL THE WAY UP TO THE DRIVER'S FRONT SEAT. HALF THE REAR WINDOW WAS COMPLETELY SHATTERED AND GONE WHILE THE REMAINDER OF THE REAR WINDOW GLASS WAS STILL ATTACHED BUT SHATTERED INTO MANY SMALL CRACKED EGGSHELL LIKE PIECES. IT WAS FORTUNATE THIS HAPPENED WITH THE VEHICLE PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315512March 2, 2010
SERVICE BRAKES, HYDRAULIC
I NOTICED A LOUD GRINDING FROM THE PASSENGER SIDE FRONT WHEEL WHEN APPLYING THE BRAKES. CAR WAS INSPECTED AT DEALER AND FOUND TO HAVE COMPLETELY WORN OUT BRAKES AND DAMAGED ROTORS AS A RESULT OF METAL TO METAL CONTACT. REPAIR COSTS ARE $230. DEALER STATES THIS IS NOT COVERED BY WARRANTY EVEN THOUGH IT IS PREMATURE BRAKE AND ROTOR WEAR. VEHICLE IS ONLY 14 MONTHS OLD WITH 16,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313146March 2, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2005 DODGE GRAND CARAVAN THE ANTI-LOCK BRAKE LIGHT CAME ON. THE DEALER HAD TO REPLACE BRAKE MODULE AND THE RIGHT FRONT WHEEL SENSOR. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315871March 2, 2010
AIR BAGS:FRONTAL
AIRBAG SENSOR IN FRONT OF 2006 DODGE GRAND CARAVAN FAILED (WARNING LIGHT WENT ON) AND HAD TO BE REPLACED. MECHANIC SAID THE SENSOR CONNECTIONS WERE CORRODED DUE TO EXPOSURE TO WATER. CALLED DODGE REGARDING CURRENT RECALL, WHICH IS FOR THE EXACT SAME PROBLEM, BUT THEY SAY MY VEHICLE ISN'T PART OF RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315972March 2, 2010
ENGINE AND ENGINE COOLING
WE PURCHASED A 2010 DODGE GRAND CARAVAN IN DECEMBER 2010. THREE WEEKS AGO AS I WAS PULLING OUT OF A DRIVEWAY THAT HAD A DRAIN GUTTER DIP THE VAN SHUT OFF COMPLETELY. I HIT THE DIP AT ABOUT 10 MPH. TWO WEEKS AGO IT HAPPENED AGAIN. THIS TIME WHEN I WENT OVER A SPEED BUMP IN HEAVY TRAFFIC. THE DODGE DEALER REPAIR SHOP SAID THEY COULD NOT FIND ANY LOOSE CONNECTIONS OR CODES. THEY SEEMED TO CARE VERY LITTLE OF OUR REPORT AND SAID THEY COULD NOT RECREATE THE TROUBLE AND TO CALL THEM NEXT TIME. ONLY AFTER CALLING THE DEALER EXECUTIVES WE ARE TO BRING THE VAN BACK FOR A CHECK BY A MECHANIC. OTHER THOUGHTS: BOTH TIMES I HAD TO PUT THE GEAR IN NEUTRAL TO RESTART. BOTH FRONT TIRES HIT AT THE SAME TIME. WHEN ONLY ONE WHEEL HITS A BUMP OR POTHOLE , IT DOES NOT HAPPEN. WE WERE AT ABOUT 5,000 MILES WHEN THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314758February 27, 2010
EXTERIOR LIGHTING
THE 2005 DODGE GRAND CARAVAN HAS A SERIOUS HEADLIGHT SAFETY ISSUE. SOMETIMES WHEN YOU SWITCH TO THE ON POSITION, THE HEADLIGHTS ARE OFF. I HAVE REPORTED TO DODGE IN NOVEMBER 2006 (REFERENCE NUMBER: 15635986). THEY ASKED ME TO HAVE THE DEALER TO FIX IT. BUT THE DEALER WAS UNABLE TO FIND THE PROBLEM BECAUSE IT ONLY HAPPENED IN RARE CASES. I KNEW IT HAPPENED ABOUT 10 TIMES THESE YEARS. BUT PERHAPS SOMETIMES I DROVE IT WITHOUT KNOWING THE HEADLIGHTS WERE ACTUALLY OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314885February 27, 2010
AIR BAGS
2006 DODGE GRAND CARAVAN SXT..................AIRBAG LIGHT ON ALL THE TIME. HAD TO THE DEALER FOUR TIMES........LAST TIME THEY SAID THEY REPLACED A PART. LIGHT CAME BACK ON THE NEXT DAY AND HAS BEEN ON EVER SINCE................SEVERAL MONTHS AGO. AM TAKING MY GRANDCHILDREN ON A 2,000 TRIP JUNE 1ST AND WANT IT FIXED BY THEN, BUT LOOKS LIKE THE RECALL WON'T EVEN GO OUT UNTIL JUNE. FROM WHAT I HAVE READ THEY HAVE KNOWN ABOUT AND WERE "INVESTIGATING" THIS PROBLEM FOR SEVERAL YEARS. I HAVE NOT HAD AN ACCIDENT, BUT IF I DO ..........I WANT THE AIRBAG TO WORK PROPERLY!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314525February 26, 2010
LATCHES/LOCKS/LINKAGES
I PURCHASED THE VAN USED (1 OWNER) AROUND 74,500 MILES. I NOTICED THAT THE HEADLIGHTS FLICKERED FOR A GOOD 30 SECS. AFTER USING ANYTHING ELSE ELECTRICAL. AFTER A FEW WEEKS, THE POWER DOOR LOOKS STOPPED WORKING. THE REAR HATCH STILL WOULD LOCK/UNLOCK. I RESET THE SYSTEM BY UNPLUGGING THE BATTERY. THIS FIXED THE LIGHT FLICKERING PROBLEM, BUT ONLY WORKED TEMPORARILY FOR THE LOCKS. I EVENTUALLY TOOK IT TO THE DEALER TO "FLASH" THE COMPUTER, AND UPDATE SOFTWARE ON THE BCM. THIS WORKED ALSO FOR A FEW DAYS, BUT NOW AGAIN THE LOCKS ARE NOT WORKING. NOW THE DEALER IS SAYING THAT THE BCM MUST BE FAULTY, AND NEEDS TO BE REPAIRED/REPLACED. THIS IS GOING TO COST $500-$600! I FEEL THAT THIS IS A SAFETY ISSUE, ESPECIALLY BECAUSE I HAVE A SMALL CHILD. I NEED TO COUNT ON BEING ABLE TO LOCK/UNLOCK MY VEHICLE IN A TIMELY MANNER BECAUSE I DON'T WORK IN THE NICEST NEIGHBORHOOD. I HAVE NOW MADE MY FIRST PAYMENT OF THE VAN, WHICH WAS LESS THEN WHAT I HAVE ALREADY PUT INTO IT FOR REPAIRS. CHRYSLER SHOULD OFFER TO FIX THIS PROBLEM OR AT LEAST OFFER SOME SORT OF COMPENSATION, ESPECIALLY WITH SO MANY CUSTOMERS HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314073February 25, 2010
AIR BAGS:FRONTAL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) DRIVING IN SNOW TO WORK ONE MORNING, THERE CAME A SQUEAL (ALTERNATOR) THEN LIGHTS ON DASHBOARD ON. AFTER I MADE IT TO THE HIGHWAY WHICH IS PLOWED. THE AIRBAG LIGHT NEVER CAME OFF. TOOK IT IN FOR REPAIR AND IT WAS THE PASSENGER AIR BAG. THIS YEAR THE SAME THING HAPPENED, THE SQUEAL AND AFTER A TRIP TO REPAIR A EVG SENSOR THE DEALERSHIP INFORMED ME THAT I NOW HAVE THE DRIVER'S SIDE AND PASSENGER SIDE AIR BAG SENSORS ARE CORRODED. I DO HAVE AN EXTENDED WARRANTY WHICH DOES NOT COVER THIS "ENVIRONMENTAL ISSUE" AND A COMPLAINT TO DODGE'S 800# [XXX] DECLARED IT ALSO AN "ENVIRONMENTAL" ISSUE NOT COVERED! [XXX] SAID THAT I SHOULD CONTACT THE ROAD COMMISSION AS THEY ARE THE ONES THAT PUT THE SALT ON THE ROAD. I HAVE NOT CORRECT THE PROBLEMS AS I DON'T BELIEVE IT IS AN EXPENSE THAT I SHOULD PAY FOR. I BOUGHT THE VAN IN 2005 WITH AN EXTENDED WARRANTY THAT WAS TO COVER ALL. I DID SOME RESEARCH ON CHRYSLER'S PAST RECALLS ON AIRBAG SENSOR AND BELIEVE THAT THERE IS AN ISSUE WITH THEIR PRODUCTS AND THE WAY THEY ARE INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313495February 24, 2010
SERVICE BRAKES, HYDRAULIC
PREMATURE BRAKE FAILURE AND REQUIRED REPLACEMENT AT 22,000 MILES ON NEW 2008 DODGE GRAND CARAVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313576February 24, 2010
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS NOT FUNCTIONING. NOT WITH THE SWITCH ON DOOR OR WITH REMOTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313268February 23, 2010
AIR BAGS
AIR BAG LIGHT COME ON AND OFF DURING DRIVING HAVE CHECK ALL CONNECTION AND FOUND NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312861February 22, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
2005 DODGE CARAVAN POWER DOOR LOCK FAILURE. HAVE TO REMOVE 20AMP FUSE ON IOD TO WORK. THEN IT DOESN'T WORK AGAIN IN AN HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312511February 21, 2010
SERVICE BRAKES, HYDRAULIC
FAILURE OF MY BRAKE LINES. THIS IS THE TWO BRAKE LINES LEADING TO THE REAR BRAKES AS THEY LEAVE THE "DISTRIBUTION BLOCK". THE CORROSION WAS NEAR THE JUNCTION AT THE HARD TUBING AND FLEXIBLE TUBING. THE PLASTIC CLAMP ACCUMULATES DIRT AND SALT AND CORRODED THE LINES. REMAINDER OF THE TUBING LOOKS OK. POOR ENGINEERING, A DEFINITE DESIGN FLAW. WERE IS THE RECALL? FAILED WITHOUT WARNING. TOTAL LOSS OF BRAKING. MANY COMPLAINTS OF THIS USING A SIMPLE GOOGLE SEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312340February 20, 2010
SERVICE BRAKES, HYDRAULIC, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
OUR 2006 DODGE GRAND CARAVAN WITH LESS THE 28,000 FELT LIKE IT WOULD NOT FULLY STOP WHEN HITTING THE BRAKES. I ALREADY HAD THE FRONT BRAKES DONE AND TAKE IT TO THE DEALER ROUTINELY FOR OIL CHANGE AND INSPECTION. SO I THOUGHT IT WAS THE TIRES SINCE THEY WERE GREATLY WORN (WHICH IS HARD TO BELIEVE @ THIS MILEAGE) WE CHANGED ALL 4 TIRES. WHEN WE TOOK IT IN TO THE DEALER FOR AN OIL CHANGE AND TO GET THE AUTOMATIC DOOR FAILURE LOOKED @ THEY FOUND THE REAR BRAKES WERE COMPLETELY WORN OUT AND WHEN THEY WENT TO CHANGE THE PADS AND MACHINE THE ROTORS IT WAS SO BAD THAT EVERYTHING STARTED BRAKING ON THEM . MECHANICS OWN DESCRIPTION ON RECEIPT " CK. BRAKES ARE SCRUBBING IN REAR ROTORS WERE RUSTED TO HUB. PINS FOR PARKING BRAKE SHOES TO BACKING PLATE BROKE WHEN TAKING OFF. REPLACED BRAKE PINS & 2 BROKEN WHEEL STUBS. CHRYSLER HAS NO RESPECT FOR CUSTOMERS SAFETY. TIRES AND BRAKES ARE WORTHLESS, AUTOMATIC DOORS MALFUNCTION ALL THESE ARE SAFETY ISSUES! NOT TO MENTION THERE CARS ARE LEMONS WATER PUMP BROKEN, ISSUES WITH AIR BAG, ENGINE LIGHT ON (5 TIMES) AND AIR CONDITIONING ALL THIS WITH LESS THEN 28,000 MILES ON THE CAR. WHEN IS GOVERNMENT GOING TO STOP GIVING THESE THIEVES BAIL OUT MONEY AND GOING TO DEDICATE TIME TO KEEPING US SAFE AND NOT ALLOWING CAR MANUFACTURES TO RIP US OFF! I AM A MOTHER OF 4 AND FEAR FOR MY FAMILY'S SAFETY NOT TO MENTION THAT THESE RIP OFFS REALLY HURT FAMILY'S FINANCIALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312004February 19, 2010
STEERING, ENGINE AND ENGINE COOLING
DRIVING ON A RAINY DAY. WENT THROUGH A PUDDLE AND IMMEDIATELY LOST MY POWER STEERING. MANAGED TO GET VAN INTO NEARBY PARKING LOT TO FIND MY SERPENTINE BELT HANGING FROM UNDERNEATH THE ENGINE. HAD VEHICLE TOWED AND BELT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312285February 19, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I AM CONCERNED ABOUT MY 2005 DODGE CARAVAN. I HAVE BEEN EXPERIENCING POWER SURGES WHILE DRIVING FOR THE PAST 6 MONTHS OR SO. THE OTHER ISSUE I AM HAVING IS MY HEADLIGHTS TURNING OFF RANDOMLY WHILE I AM DRIVING. IT SOME TIMES TAKES UP TO 5 MINUTES TO GET THEM TO COME BACK ON. THAT HAS BEEN HAPPENING SINCE AUGUST OF 2009. SO FAR I HAVE NOT HAD ANY ACCIDENTS, BUT I HAVE HAD SOME CLOSE CALLS. I HAVE HAD TO PULL OVER IN BECAUSE IT IS DARK AND I DON'T HAVE ANY LIGHTS. RECENTLY I HAVE BEEN HAVING MORE FREQUENT POWER SURGES WHERE MY LIGHTS FLICKER, MY GAUGES GO HAYWIRE AND MY RADIO TURNS ON AND OFF. I RECENTLY BROUGHT IT IN TO HAVE IT LOOKED AT AND MY MECHANIC CONTACTED CHRYSLER BECAUSE HE COULDN'T FIGURE OUT WHAT WAS WRONG. CHRYSLER TOLD THEM THEY HAVE HAD SEVERAL OTHER REPORTS OF THIS AND SOME OF THEM HAVE RESULTED IN FIRE. THEY WOULD NOT RELEASE A WAY TO FIX IT BECAUSE THEY DON'T KNOW HOW YET. I AM VERY CONCERNED FOR MY FAMILY, I HAVE 2 YOUNG KIDS THAT ARE FREQUENTLY RIDING IN THIS VEHICLE. I AM WORRIED THAT IT WILL START ON FIRE WHILE DRIVING IT AND MY FAMILY COULD BE INJURED. I WOULD LIKE A RESOLUTION FOR THIS PROBLEM ASAP. I FEEL THAT CHRYSLER SHOULD MAKE THIS A TOP PRIORITY BECAUSE THERE ARE LIVES AT STAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311662February 18, 2010
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ALL OF THE DOOR LOCKS SUDDENLY STOPPED FUNCTIONING ON 02/17/2010. HE NOTICED THE PROBLEM EARLIER IN 2009 BUT REPLACED A FUSE WHICH SEEMED TO REMEDY THE FAILURE. HE HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP AND HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 56,200. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311257February 17, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I OWN A 2002 DODGE GRAND CARAVAN. THE DRIVERS SIDE SLIDING DOOR WILL NOT CLOSE. THIS HAS BEEN HAPPENING FOR SOME TIME BUT AFTER FOOLING AROUND WITH IT MANUALLY AND WITH REMOTE, I COULD SOMEHOW GET THE PROBLEM FIXED. NOT THIS TIME. I WENT ONLINE AND FOUND THAT MANY OTHERS HAVE SAME PROBLEM. I FEEL THIS IS A RECALL ISSUE NOT JUST A REPAIR. IT IS A DEFECT BY DODGE/CHRYSLER. MY CAR IS TOTALLY UNDRIVEABLE BECAUSE THE BACK DOOR WILL NOT ENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310427February 15, 2010
LATCHES/LOCKS/LINKAGES
THE AUTOMATIC DOOR LOCKS ON MY 2005 DODGE GRAND CARAVAN SXT WILL STOP WORKING WITH NO NOTICE. I HAVE FOUND BY SEARCHING ON THE INTERNET THAT PULLING THE FUSE AND REPLACING IT WILL SOLVE THE PROBLEM FOR A FEW DAYS, BUT IT HAPPENS AGAIN WITHIN DAYS. THIS IS A REAL SAFETY PROBLEM FOR MY WIFE AS THIS IS HER CAR AND SHE TRAVELS WITH OUR 3 CHILDREN IN THE CAR. SINCE THE VEHICLE IS ONLY ABLE TO BE UNLOCKED MANUALLY ON THE DRIVER'S SIDE DOOR ONLY, IT WOULD MAKE IT VERY HARD FOR HER TO GET INTO THE VEHICLE QUICKLY IF THERE WAS A PROBLEM WITH ONE OF OUR KIDS. IT SEEMS DODGE HAS NO SOLUTION TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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