Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10339418June 22, 2010
POWER TRAIN
THE DODGE GRAND CARAVAN DIES WHILE DRIVING DOWN THE HIGHWAY. IT HAS HAPPENED TWICE. I'M BRINGING IT IN TO A DODGE DEALER IN VEGAS IN A COUPLE OF WEEKS. I'VE BEEN TOLD THE ERROR CODE IN THE COMPUTER SYSTEM WILL ZERO OUT ONCE THE CAR HAS BEEN STARTED THREE TIMES AFTER THIS PROBLEM OCCURS SO THERE IS NOTHING FOR THE DEALER TO LOOK AT. I'LL TAKE IT IN ANYWAY BECAUSE MAYBE THEY HAVE RUN INTO THIS BEFORE. IT ALMOST HAS TO BE A COMPUTER PROBLEM I BELIEVE. IN MY CASE THIS PROBLEM OCCURRED RIGHT AFTER I ACCELERATED ON THE INTERSTATE TO PASS A CAR. EVERYTHING GOES DEAD JUST LIKE I TURNED THE CAR OFF. I PUT THE VAN INTO NEUTRAL WHILE IT IS GOING AND RESTART THE CAR. NEVER HEARD OF THIS BEFORE. IT MAY BE IMPORTANT TO GET ON THE RECORD BECAUSE THIS COULD BE A DANGEROUS SITUATION DEPENDING ON WHERE AND WHEN IT HAPPENS. IF IT RESULTS IN AN ACCIDENT I'LL FILE LEGAL ACTION. DODGE SHOULD KNOW THEY HAVE A PROBLEM AND PROVIDE A NEW COMPUTER CHIP OR CHIPS IF THEY REALLY CAN'T FIGURE IT OUT SINCE THAT IS THE MOST PROBABLE CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339509June 22, 2010
SERVICE BRAKES, HYDRAULIC
FOUR CARS IN FRONT OF ME AT AN INTERSECTION WITH TRAFFIC LIGHT WHEN I LOST ALL BRAKES. THE PEDAL WENT RIGHT TO THE FLOOR. I HAD TO PULL OVER TO THE RIGHT AND ALMOST RIGHT ONTO A PERSONS LAWN TO KEEP FROM REAR ENDING THE VEHICLE IN FRONT OF ME. IF MY DAUGHTER HAD BEEN DRIVING THERE WOULD HAVE BEEN AN ACCIDENT REPORT WITH THIS. THANK GOODNESS NO ONE WAS HURT. MY HUSBAND HAD JUST BEEN DRIVING AND HE SAID THE PEDAL WAS FEELING SOFT. IT WOULD GRIP AND THEN GIVE. I HAVE HAD THIS 2005 DODGE CARAVAN FOR A LITTLE OVER A YEAR. I BOUGHT IT AT A USED CAR DEALER, BUT I HAVE HAD NO RECALLS ON ANYTHING BY THE DEALERSHIP. WHEN CONTACTED THEY CAN NOT HELP ME. I DO NOT KNOW IF THIS HAS HAPPENED BEFORE WITH THE VEHICLE, BUT THE DEALERSHIP WEBSITE HAS PROBLEMS WITH THE BRAKES AND THE 2005 IS THE WORST. THERE WAS REALLY NO WARNING AND THERE IS STILL NO SENSORY LIGHTS ON EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339547June 22, 2010
SERVICE BRAKES, HYDRAULIC
TOTAL BRAKE FAILURE ON 1999 DODGE GRAND CARAVAN. REAR BRAKE LINE RUPTURED WERE SOLID LINE MEETS BRAIDED LINE UNDER DRIVER SIDE OF CAR AND NEAR ANTI LOCK BRAKE MODULE. LOSS OF BRAKING FORCED ME TO DRIVE VEHICLE ONTO SOMEONE'S LAWN TO AVOID A REAR END IMPACT OF A CAR MAKING A LEFT TURN ON A SINGLE LANE ROAD. EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. FAILURE WAS ABRUPT WITH NO PRIOR VISUAL EVIDENCE OF LEAKING ON MY DRIVEWAY OR IN THE PARKING SPOT OF MY WORKPLACE. RED BRAKE LIGHT CAME ON AFTER IT WAS TOO LATE. REAR BRAKE LINES WERE REPLACED WITH SOLID LINES AT A COST OF $290.00. REPAIR WAS COMPLETED ON 06/21/10. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339298June 21, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2008 DOGE CARAVAN. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL WOULD SPORADICALLY BECOME STUCK IN THE OPEN THROTTLE POSITION. IN ORDER TO DISLODGE THE ACCELERATOR PEDAL, HE WOULD SHIFT INTO NEUTRAL AND AS THE SPEED WOULD REDUCE TO 40 MPH, THE ACCELERATOR PEDAL WOULD RELEASE. THE MANUFACTURER ADVISED TAKING THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 42,000. UPDATED 08/13/10. *LJ THE CONSUMER STATED THE VAN HAS BEEN FIXED. UPDATED 08/23/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339367June 21, 2010
SERVICE BRAKES, HYDRAULIC
2008 DODGE GRAND CARAVAN. 3 INCIDENT OF PREMATURE BRAKE FAILURE. ROTORS AND PADS METAL TO METAL AT 27250 MILES. REAR BRAKES 90 GONE AFTER 11,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339181June 20, 2010
SERVICE BRAKES, HYDRAULIC
DRIVING AT HIGHWAY SPEEDS NOTICED THE VEHICLE FELT WITH LESS POWER THAN USUAL. I CAME UP TO A TRAFFIC JAM AND HAD TO REDUCE SPEED TO 0 MPH. AT THIS POINT I NOTICE A LARGE AMOUNT OF SMOKE COMING OUT OF THE REAR RIGHT WHEEL WELL AND BEGAN NOTICING A BURNT BRAKE SMELL. I PULLED OVER TO THE SIDE AND SAW THE BRAKE PADS WERE SMOKING PROFUSELY. VISUAL INSPECTION SHOWED THE ROTOR HAD ACQUIRED A LIGHT BLUE COLOR ALL AROUND. ROTORS AND PADS HAVE LESS THAN 300 MILES SINCE BEING INSTALLED, I HAD INSTALLED AFTERMARKET CERAMIC PADS INSTEAD OF DEALER'S SEMI-METALLIC COMPOUND, NEW ROTORS ARE ALSO AFTERMARKET SINCE I REFUSED TO GIVE DODGE ANY MORE MONEY FOR WHAT I CONSIDERED SUB PAR COMPONENTS SINCE I HAD TO DO A TOTAL BRAKE REPLACEMENT WELL UNDER 30,000 MILES AND MY PREVIOUS REQUEST FOR SERVICING BRAKES UNDER WARRANTY WENT UNANSWERED.. VAN WAS INSPECTED BY TWO DIFFERENT DEALERS BEFORE BRAKE REPLACEMENT AND BOTH DEALERS SAID THERE WAS NOTHING WRONG WITH THE BRAKE SYSTEM , THAT IT WAS NORMAL WEAR AND TEAR AND THEY COULD NOT FIND ANYTHING WRONG WITH THE CALIPERS AND OR OTHER BRAKE SYSTEM COMPONENTS. ONCE BRAKE PADS STOPPED SMOKING I RESUMED MINIMUM HIGHWAY SPEED UNTIL REACHING AN EXIT TWO MILES AHEAD. VAN DID NOT FEEL SLUGGISH AT THIS POINT AND BRAKES DID NOT SMOKE AGAIN. THIS COULD HAPPEN AT ANY TIME AGAIN BECAUSE DEALER WAS NOT ABLE TO FIND ANYTHING WRONG WITH THE BRAKE SYSTEM PREVIOUSLY AND THEY HAVE NO KNOWN ROOT CAUSE FOR THIS FAILURE. IN MY OPINION THIS HAS TO BE RELATED TO WHAT I CONSIDER A PREMATURE BRAKE REPLACEMENT DONE EARLIER THIS MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339178June 19, 2010
STRUCTURE:BODY:DOOR
I OWN A 2006 DODGE GRAND CARAVAN WITH ONLY 48,000 MILES ON IT. THE POWER SLIDING DOORS HAVE STOPPED OPERATING PROPERLY. THE DOORS WILL CLOSE ABOUT EIGHT INCHES AND THEN OPEN BACK UP WITHOUT CLOSING ALL THE WAY. TONIGHT THE DOOR HAS OPENED AND WILL NOT CLOSE MANUALLY OR ELECTRICALLY. SO MY VAN IS IN MY DRIVE WAY WITH THE DOOR WIDE OPEN AND WILL BE THERE ALL NIGHT UNTIL I FIGURE IT OUT TOMORROW. MANY PEOPLE THAT I KNOW WITH THESE VANS HAVE THE SAME PROBLEM AFTER A FEW YEARS OF OWNING THEM. SOMETHING HAS TO BE DONE. IT IS NOT SAFE TO LEAVE A VEHICLE OUTSIDE WITH THE DOOR OPEN ALL NIGHT. I CAN NOT GET THE DOOR TO CLOSE NO MATTER WHAT I DO. CHRYSLER/DODGE SHOULD HAVE IMPLEMENTED A SAFETY MECHANISM THAT WOULD ALLOW AN OWNER TO BE ABLE TO MANUALLY CLOSE THE DOOR IF IT MALFUNCTIONED. THEY SHOULD BE HELD ACCOUNTABLE FOR THIS PROBLEM, ISSUE A RECALL AND FIX THIS PROBLEM FOR THE MANY, MANY CUSTOMERS THAT HAVE BOUGHT THEIR PRODUCTS THROUGH OUT THE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339029June 18, 2010
STRUCTURE:FRAME AND MEMBERS
MY 1999 CARAVAN HAS THE LEFT DRIVER'S SIDE SHOCK TOWER RUSTED OUT. THE IS A COMMON FLAW AND A SIGNIFICANT SAFETY ISSUE. THIS SHOULD BE RECALLED BY THE DEALER AND REPAIRED. THEY'VE HAD SO MANY VANS DO THIS, THEY CREATED A REPAIR PART KIT. IF THE SHOCK BREAKS THROUGH WHILE DRIVING, SEVERE INJURIES DUE TO LOSS OF VEHICLE CONTROL WILL LIKELY OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339026June 18, 2010
STEERING
2006 DODGE GRAND CARAVAN W/ 3/8 ENGINE POWER STEERING LEAK... THIS IS A COMMON ISSUE WITH THE CAR... SEE THIS THREAD : HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F106DE4/169 MY CAR ONLY HAS 16K MILES ON IT... STEERING SHOULD BE FINE... NEVER HAD A CAR HAVE THIS HAPPEN... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336863June 17, 2010
AIR BAGS:FRONTAL
I OWN A 2006 DODGE GRAND CARAVAN SXT THAT I BOUGHT NEW. IT HAS 54044 MILES AND THE AIRBAG WARNING LIGHT COMES ON THE DASH BOARD. I RESEARCHED THE PROBLEM AND FOUND A RECALL FOR THE AIRBAG SENSOR DATED 01/11/2010. I CHECKED WITH DODGE, WAS TOLD THAT MY VEHICLE WAS NOT PART OF THE RECALL, EVEN THOUGH I'M EXPERIENCING THE SAME PROBLEM LISTED IN THE AIRBAG RECALL DATED 01/11/2010. I LIVE IN UPSTATE NEW YORK. MY VEHICLE IS EXPOSED TO ROAD SALT DUE TO THE LARGE VOLUME OF SNOW WE RECEIVE HERE. I'M NOT SURE WHY MY VEHICLE ISN'T COVERED UNDER THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336889June 17, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2005 DODGE GRAND CARAVAN. THE HEADLIGHTS WILL WORK FINE, THEN NOT WORK AT ALL. SOMETIMES IF I MOVE THE SWITCH BACK AND FORTH SEVERAL TIMES REAL FAST THE LIGHTS WILL WORK AGAIN. SOMETIMES LIGHTS WORK FOR WEEKS WITHOUT PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336633June 16, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG SENSORS WERE RUSTED. THE DEALER STATED THE FAILURE WAS NORMAL BECAUSE OF THE SALT ON THE ROADWAY. THE SENSORS WERE REPLACED. THE FAILURE MILEAGE WAS 96,356 AND THE CURRENT MILEAGE IS 102,000. UPDATED 08/13/10. *LJ UPDATED 08/23/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336656June 16, 2010
SUSPENSION:FRONT, STRUCTURE, STRUCTURE:FRAME AND MEMBERS
THE STRUT TOWER IS DEFECTIVE AND FAILS CAUSING LOSS OF CONTROL AND POSSIBLE INJURY THIS HAPPENS ON ALL NEW (1995 AND NEWER) BODY STYLE MINIVANS MADE BY CHRYSLER/DODGE AND DRIVEN IN CLIMATE WHERE SALT IS USED ON THE ROADS IN THE WINTER. THE STRUT TOWER REQUIRES PATCHES WELDED TO REINFORCE THE CORRODED AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336715June 16, 2010
STEERING
I AM THE VICTIM OF A FRAUDULENT CLOSE OUT OF A FACTORY RECALL. I HAVE BEEN TRYING TO GET CHRYSLER TO FIX ONE OF THEIR OWN RECALLS ON A 2003 DODGE GRAND CARAVAN. I TOOK THE CAR TO THREE DEALERSHIPS TO TRY TO GET SATISFACTION. TWO OF THOSE HAVE SINCE GONE OUT OF BUSINESS. THE THIRD REFUSES TO HELP IN ANY WAY. MY COMPLAINT IS THAT SOME DEALERSHIP HAS ALREADY CLOSED OUT THE TICKET FOR FIXING THE POWER STEERING RETURN HOSE ON MY 2003 DODGE GRAND CARAVAN. THE CAR WAS NEVER FIXED: IT STILL HAS THE FACTORY HOSE. FINALLY I TOOK THE CAR TO AN INDEPENDENT GARAGE WHERE A FORMER CHRYSLER TECHNICIAN WORKED WHO WAS FAMILIAR WITH THE PROBLEM.. HE SAID THAT NOT ONLY HAD THE RECALL NEVER BEEN DONE, BUT THE DESIGN WAS FAULTY. THE POWER STEERING RETURN HOSE IS SO SHORT THAT THE SYNTHETIC ATF THAT IS USED AS POWER STEERING FLUID FOAMS UP CAUSING PROBLEMS WITH BELCHING OUT FLUID, POWER STEERING FAILURE, PUMP FAILURE AND EVENTUALLY RACK AND PINION FAILURE. I TOLD HIM NOT TO TOUCH THE POWER STEERING BECAUSE THE RECALL WAS NEVER PERFORMED. HE AGREED THAT THE REPAIR HAD NEVER BEEN DONE AND ESTIMATED THE REPAIR COST AT $800.00 TO PUT A NEW RACK AND PINION AND TO REPAIR THE FAULTY DESIGN PER THE CHRYSLER TECHNICAL SERVICE BULLETIN. MY PROBLEM NOW IS THE PUMP HAS GONE BAD TOO WHICH WILL ADD ANOTHER $500.00 TO THE PRICE. MY DODGE GRAND CARAVAN VIN IS [XXX]. CAN YOU PLEASE HELP ME? MY PHONE NUMBER IS [XXX]. THE PHONE AT THE DEALERSHIP THAT REFUSES TO HELP IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336343June 15, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOORS WILL NOT LOCK OR UNLOCK ELECTRONICALLY ON DOOR SWITCHES OR KEY FOB. CAN RESET IOD FUSE BY PULLING OUT OF FUSE BOX AND RE-INSERTING; ELECTRIC DOOR LOCKS WILL WORK FOR A FEW DAYS THEN PROBLEM COMES BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336450June 15, 2010
LATCHES/LOCKS/LINKAGES
2005 DODGE GRAND CARAVAN DOOR LOCKS STOP WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336490June 15, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE PARKED, SHE ATTEMPTED TO TURN ON THE AIR CONDITIONER BUT HOT AIR BLEW OUT. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE AIR CONDITIONING UNIT WAS RECHARGED. THE AIR CONDITIONER FUNCTIONED PROPERLY FOR APPROXIMATELY TWO HOURS BEFORE IT FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE AIR CONDITIONING UNIT WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336554June 15, 2010
SERVICE BRAKES, ELECTRIC, EQUIPMENT:MECHANICAL
I JUST PURCHASED A USED 2008 DODGE GRAND CARAVAN FROM ENTERPRISE CAR SALES IN MARCH OF 2010. THE VEHICLE HAD 58,000 MILES ON IT. WHEN I INITIALLY TOOK THE VAN FOR A TEST DRIVE I HEARD A SQUEAKY NOISE FROM THE BRAKES. THE CAR SALES MAN TOLD ME THAT THERE WAS NOTHING WRONG. IT IS JUST BECAUSE THEY ARE NEW BRAKES. SO I PURCHASED THE VEHICLE WITH NO WARRANTY AND ENTERPRISE REASSURED ME THAT ALL OF THERE VEHICLES GO THROUGH A 109 POINT VEHICLE INSPECTION. IN APRIL 2010 I CALLED ENTERPRISE AND TOLD THEM THAT THE SQUEAKY NOISE IS GETTING LOUDER AND NOW WHEN I BACK UP I HEAR A CRANKING NOISE. I WAS TOLD TO TAKE THE CAR TO WHEEL WORKS THEY SAID EVERYTHING WAS FINE. ON JUNE 2, 2010 THE SAME PROBLEMS SO I TOOK THE VAN BACK TO ENTERPRISE AND THEY TOLD ME TO TAKE THE VAN TO FIRESTONE AND THEY REPLACED ALL OF THE BRAKES AND THE ROTORS. I WAS TOLD THAT THEY WERE IN BAD SHAPE. IT IS NOW JUNE 15TH AND THE SAME SQUEAKY NOISE IS HAPPENING AND WHEN YOU GO OVER ANY SPEED BUMPS IT SOUND LIKE THE BOTTOM OF THE VAN IS GOING TO FALL OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336195June 14, 2010
SERVICE BRAKES, HYDRAULIC
COMPLETE BRAKE FAILURE DUE TO RUSTED BRAKE LINES AND SUDDEN LOSS OF ALL BRAKE FLUID NO STOPPING ABILITY EXCEPT EMERGENCY BRAKE (ONLY EFFECTIVE AT LOW SPEED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336051June 13, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE SIDE SLIDING DOORS DO NOT FUNCTION PROPERLY WHEN PUSHING BUTTON TO MAKE THEM CLOSE. THEY WILL CLOSE THEN REOPEN CONTINUOUSLY. THE DOORS HAVE TRIED TO CLOSE WHEN MY SON WAS GETTING IN THE CAR. THANK GOODNESS I WAS STANDING THERE TO GRAB THE DOOR, BECAUSE IT WOULD OF CAUGHT HIS LEG AND HURT HIM. SOMETHING NEEDS TO BE DONE WITH THESE DOORS, BECAUSE I AM NOT THE ONLY ONE THAT HAS HAD THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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