Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10347228August 4, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
DOOR LOCK FAILURE ON 2006 DODGE GRAND CARAVAN. SLIDING DOOR IS LOCKED AND WILL NOT OPEN MANUALLY OR WITH ELETRONIC BUTTONS. BIG SAFETY ISSUE IF A CHILD OR PASSENGER IS IN THE BACK OF VAN AND YOU COULD NOT GET THE DOOR OPEN TO GET CHILD OR PEOPLE OUT IF AN ACCIDENT WAS TO HAPPEN!!! VEHICLE IS NO LONGER UNDER WARRANTY AND I CANNOT AFFORD AN $100 CHARGE TO A DEALERSHIP JUST TO LOOK AT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347262August 4, 2010
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT SMELLED A STRONG ODOR OF FUMES. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROADWAY. THE CONTACT INSPECTED THE VEHICLE AND OBSERVED A FUEL LEAKAGE COMING FROM THE FUEL RAIL ASSEMBLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A TEMPORARY REPAIR WAS PERFORMED ON THE FUEL RAIL. THERE WAS A PRIOR RECALL REPAIR PERFORMED ON THE VEHICLE APPROXIMATELY FIVE YEARS AGO UNDER THE NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE CONTACT STATED THE REMEDY DID NOT CORRECT THE PROBLEM AND THE REPAIR PART WAS DEFECTIVE. ALSO, THE HIGH FUEL PRESSURE LINE SEPARATED FROM THE ENGINE DUE TO MASSIVE CORROSION AND THE FUEL PUMP LINE EXHIBITED A CRACK. THE REPAIRS WERE PERFORMED AT AN INDEPENDENT MECHANIC WITH REPLACEMENT OF THE FUEL PUMP. THE FAILURE MILEAGE WAS 108,000. UPDATED 10/21/10. *LJ THE CONSUMER STATED THE REPLACEMENT FUEL SENDING UNIT THAT WAS REPLACED UNDER RECALL IN 2004 CRACKED. UPDATD 10/25/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346739August 2, 2010
SERVICE BRAKES, HYDRAULIC
ON A RECENT TRIP FROM FLORIDA, OUR 2008 DODGE VAN EXPERIENCED REAR BRAKE FAILURE. WHILE TRAVELING ON I-75, AT HIGHWAY SPEED, 70MPH, THE REAR BRAKES SEIZED, CAUSING SMOKE , THE ROTORS HEATING TO THE POINT BEING RED HOT, ALL CAUSING DIFFICULTLY IN STOPPING. AFTER LETTING THE BRAKES COOL AND MAKING OUR WAY TO A REPAIR FACILITY, WE WERE TOLD THAT THE REAR CALIPERS HAD SEIZED, FROZEN IN PLACE CAUSING THE BRAKES TO OVERHEAT AND BURN. THE COST OF REPLACING THE BRAKES, CALIPERS AND OTHER PARTS COST OVER $575.00 PLUS THE LOSS OF A DAY TRAVELING AND OVER NIGHT STAY. WE WERE TOLD THAT T THE BRAKES WERE FAILED AND COULD HAVE EASILY CAUSED A FIRE DUE THE AMOUNT OF HEAT GENERATED OR A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346226July 29, 2010
STRUCTURE:BODY:DOOR
MY DODGE 2002 GRAND CARAVAN SLIDING DOOR LOCK HAS SEIZED IN LOCK POSITION. THIS FIRST OCCURRED EARLY IN 2010 WITH THE LOCK STICKING IN THE UNLOCK POSITION. AFTER TALKING TO SEVERAL MECHANICS I LEARNED THAT THIS IS A COMMON PROBLEM ON DODGE VANS. A COUPLE OF MONTHS LATER THE LOCK SUDDENLY UNLOCKED AND THE SLIDING DOOR STARTING WORKING AGAIN. NOW RECENTLY THE LOCK HAS SEIZED ONLY NOW IN THE LOCKED POSITION SO MY CHILDREN HAVE TO EXIT MY VEHICLE ON THE DRIVERS SIDE WHICH USUALLY IS FACING THE STREET. THIS IS DANGEROUS!!!! I WENT ONLINE AND GOOGLED PROBLEMS WITH DODGE VANS AND FOUND SO MANY REPORTS OF THE SAME THING. PLEASE HOLD DODGE ACCOUNTABLE FOR ITS ACTIONS BEFORE ( GOD FORBID) SOMEBODY'S CHILD GETS HURT OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345823July 28, 2010
ELECTRICAL SYSTEM, POWER TRAIN
CRUISE CONTROL ACTIVE ON OUR 2010 GRAND CARAVAN. WHEN GOING DOWN LONG HILL, TRANSMISSION WILL DOWN SHIFT ON OWN-3 GEAR LEVELS-HARD & RPM AS OBSERVED ON TAC APPROACHED 5000. HAD TO DISENGAGE CRUISE. DEALER HAD NO ERROR CODE. CONTACTED CHRYSLER. THIS WAS A PROBLEM ON 2009'S. SUPPOSEDLY FIXED FOR 2010. CHRYSLER IS AWARE AND WORKING ON FIX. THIS OCCURRED ON TWO OCCASIONS AT 3200 AND 3740 MILES. WHEN TAKEN TO DODGE SERVICE DEPT., I WAS INSTRUCTED TO NOT USE CRUISE ON HILLS OF THIS TYPE IN THE FUTURE. SOME ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345843July 28, 2010
ELECTRICAL SYSTEM
PROBLEM DODGE GRAND CARAVAN HANDICAP CONVERSION VAN:ON A FRIDAY AFTERNOON 2010 THIS VAN STOPPED IN A MOVING LANE NY THRUWAY OUTSIDE OF THE BUFFALO AREA. TRAFFIC WAS BUMPER TO BUMPER,STOP AND GO WITH MANY HEAVY TRUCKS.AFTER 2 911 CALLS, THE THRUWAY FLATBED TOW TRUCK DID NOT REACH US FOR NEARLY A HALF HOUR. NO COPS CAME AT ALL. MY HUSBAND, IN HIS LARGE MOTORIZED WHEELCHAIR, AND I (THE DRIVER) WERE STOPPED WITH TRAFFIC MOVING IN THE 2 LANES FROM BEHIND US.MY BLINKERS WERE ON BUT TRAFFIC HAD TO REALIZE WE WERE TOTALLY STOPPED AND THEN USEOTHER LANES, INCLUDING THE BREAKDOWN LANE TO OUR RIGHT, TO GO AROUND US! THANKFULLY,WE WERE NOT HIT BY THESE GIGANTIC TRUCKS.WE ARE ALIVE TO TELL THE STORY. IT IS NOW 10 DAYS LATER. THE FIRST REPAIR SHOP AND THEN,THE NEXT DAY TILL NOW, A DEALER REPAIR SHOP HAVE WORKED ON THE VAN. TWO SENSORS WERE REPLACED AND THEN THE ENTIRE COMPUTER WAS REPLACED. BOTH REPAIRS DID NOT MAKE THE VAN START. THE DEALER SHOP WAS IN CONTACT WITH THE CHRYSLER/DODGE CORPORATION. THE WIRING HARNESS WAS OPENED. PART OF THE PROBLEM WAS FOUND. I DON'T KNOW ALL THE DETAILS OF THEIR INVESTIGATION. WAITING FOR MY VEHICLE TO BE FIXED, MY HANDICAPPED HUSBAND AND I HAVE NOW AMASSED $1000 IN HOTEL/ETC. BILLS DUE TO THIS INCIDENT. AND, THIS COST DOES NOT YET INCLUDE FIXING OUR VEHICLE. FINALLY, THE DEALER REPAIR SHOP ARRANGED TO HAVE A RENTAL VAN DELIVERED TO OUR HOTEL (OUR COST) SO WE COULD FINALLY GET THE SPECIAL WHEEL CHAIR AND DRIVE HOME 8 HOURS. AND THUS FAR ALL THE COSTS ARE MINE. I NOW HAVE ANOTHER $1000 RENTAL FEE FACING ME BECAUSE THE WHEELCHAIR VAN TO GET WAS RENTED FOR 8 DAYS, ON THE DEALER REPAIR SHOPS ARRANGEMENTS. A FEE WOULD BE CHARGED FOR "EARLY" RETURN OF THE WHEELCHAIR RENTAL. NOTE THAT MY HUSBAND HAD ONLY A BORROWED MANUAL, NON-TILTING WHEELCHAIR FOR THE DURATION. PLEASE HELP US SORT THIS OUT AND SAVE OTHERS FROM THE STRESS AND FEES WE HAVE ENDURED FOR THIS. I AM NOW ALSO AFRAID TO DRIVE THAT DODGE VAN BACK HOME ON A BUSY HIGHWAY, OR ANYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345929July 28, 2010
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER DOOR LOCKS FAILED. THE CONTACT STATED IN ORDER TO GET THE DOOR LOCKS TO FUNCTION, HE WOULD DISCONNECTED THE BATTERY AND A FUSE MOMENTARILY IN ORDER TO GET THE COMPUTER TO RESET ITSELF. THE POWER DOOR LOCKS WOULD THEN FUNCTION FOR A BRIEF PERIOD BEFORE FAILING AGAIN. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,900 AND THE CURRENT MILEAGE WAS APPROXIMATELY 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345936July 28, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKES WOULDN'T TURN ON, AS A RESULT I GOT INTO A FENDER BENDER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10345980July 28, 2010
EXTERIOR LIGHTING
SOMETIMES MY HEADLIGHTS TURN ON SOMETIMES THEY DON'T. THE SWITCH IS FINE AND THE FUSES ARE GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345676July 27, 2010
SERVICE BRAKES, HYDRAULIC
HAD FRONT BRAKES DONE AT 7,000 MILES FOUND OUT THEY WERE GOING TO BE COVERED BECAUSE THERE WAS A SATISFACTION NOTICE THAT JUST CAME OUT...NOW I HAVE 10,386 MILES AND THE REAR BRAKES HAD TO BE DONE. NEVER HAD TO HAD TO DO REAR BRAKES UNTIL I NEEDED MY THIRD SET OF FRONTS DONE....THIS IS MY THIRD DODGE GRAND CARAVAN. DEALER SAID THEY DON'T KNOW OF ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345512July 26, 2010
TIRES
1997 DODGE GRAND CARAVAN, TRAVELING WESTBOUND WHEN HIS RIGHT TIRE BLEW OUT. UNIT 1 SPUN OFF THE LEFT SIDE OF THE ROADWAY AND CAME TO REST IN THE MEDIAN. *BF THE RIGHT REAR FENDER HAD MINOR CONTACT DAMAGE FROM THE TIRE. (OHIO TRAFFIC CRASH REPORT # 10-0236-89) *JB UPDATED 08/06/10 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345378July 26, 2010
SERVICE BRAKES, HYDRAULIC
I RECEIVED A LETTER FROM CHRYSLER/DODGE LLC, INFORMING ME ABOUT A DEFECT IN THE BRAKE COMPONENTS OF MY 2008 DODGE CARAVAN. IN THE LETTER IT STATES THAT I AM RESPONSIBLE FOR GETTING MY OWN BRAKES REPLACE BECAUSE MY WARRANTY HAVE EXPIRED. THE BRAKES PADS HAVE BEEN REPLACED TWICE WITHIN THE LAST SIX MONTHS AND I HAVE BEEN TOLD BY A LOCAL DODGE DEALER THE ROTORS NEED TO BE REPLACE AND I'VE ONLY HAD THE CAR 1 YEAR AND 7 MONTHS. I HAVE CALLED CHRYSLER/DODGE LLC REPEATEDLY ONLY TO RECEIVE EXTREMELY BAD CUSTOMER SERVICE. I DON'T FEEL LIKE I SHOULD HAVE TO PAY FOR THEIR MISTAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345415July 26, 2010
AIR BAGS:FRONTAL
2006 DODGE GRAND CARAVAN REAR ENDED A CAR PARKED AT THE STOP LIGHT. THE AIRBAGS DIDN'T DEPLOY. THE DRIVER SUFFERED INJURIES BECAUSE HER HEAD HIT THE STEERING WHEEL. THE CRASH WAS ALMOST STRAIGHT ON. IF THE AIRBAGS WOULD HAVE DEPLOYED THERE WOULD HAVE NOT BEEN ANY INJURIES LIKE SHE IS SUFFERING NOW. THERE HAS NEVER BEEN ANY MODIFICATIONS MADE TO THE VAN, IT IS THE SAME AS WHEN WE BOUGHT IT BRAND NEW. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10345168July 25, 2010
AIR BAGS
AIR BAGS DEPLOYED ON 1994 DODGE GRAND CARAVAN WITH BRAUN HANDICAPPED MODIFICATIONS WHILE IDLING IN THE DRIVEWAY DURING LOADING OF HANDICAPPED WOMAN. ATTENDANT WAS INJURED DUE TO PROXIMITY OF HEAD TO PASSENGER SIDE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10344834July 23, 2010
TRACTION CONTROL SYSTEM
ABS FAILURE. ABS HARNESS NEEDED REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344730July 22, 2010
ELECTRICAL SYSTEM
2005 DODGE GRAND CARAVAN SXT WITH 3.8LITER ENGINE HAS DASH LIGHT CLUSTER FLICKER, HEADLIGHT FLICKER AND WITH EVERY DASH LIGHT LIGHTING UP AND GAUGES GOING DEAD, THEN REAPPEARING. DEALER TRIED TO SAY IT WAS BATTERY, REPLACED IT, THEN THEY SAID ALTERNATOR, REPLACED IT. AFTER RESEARCH, IT APPEARS THEY DID NOT CHECK BODY CONTROL MODULE. MY RESEARCH INDICATES THIS IS A SIGNIFICANT PROBLEM, AND NO AUTO PARTS RECYCLERS IN NORTH TEXAS CAN KEEP BCM'S IN STOCK BECAUSE OF THE DEMAND. SIGNIFICANTLY, THE DEALERS WANT TO CHARGE $300-400 FOR THE PART, THEN $100 FOR PROGRAMMING IT. MY RESEARCH ALSO INDICATES THE MANUFACTURER MAY HAVE BEEN AWARE OF THE PROBLEM AND SUPERCEDED THE PART WITH AN IMPROVEMENT. THE OLD PART NUMBER 4692158AA HAS BEEN REPLACED WITH 4692158AB. I THINK THIS PART SHOULD BE REPLACED FREE OF CHARGE ON A RECALL AS THE PROBLEM APPEARS TO BE NATIONWIDE BASED ON THE WEBSITES I HAVE READ COMMENTS. FURTHER, MANY DEALERS ARE APPARENTLY TAKING ADVANTAGE OF THE CUSTOMERS BY SELLING THEM PARTS THEY DO NOT NEED BECAUSE THEY ARE NOT TESTING THE BCM OR VOLUNTARILY CHOOSING TO FIND THE PROBLEM AFTER THE CUSTOMER HAS FED THE DEALER COFFERS FOR BATTERIES AND ALTERNATORS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344759July 22, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE PROBLEMS,BRAKE CALIBERS FREEZING TO ROTORS, REPLACED BRAKES AT 31,000 MILES ON 2008 DODGE CARAVAN HAVE TO PUMP BRAKE PEDAL TO GET CALIBERS TO RELEASE, AT 36,000 MILES NEEDED NEW PADS, BRAKES STILL STICKING TO ROTORS AT 47,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344788July 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE TRANSMISSION SHUT DOWN. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND TOWED TO HER RESIDENCE. A LOCAL MECHANIC INFORMED THE OWNER THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. A LOCAL TRANSMISSION MECHANIC STATED THAT THE VEHICLE COULD BE REPAIRED AT THE CONTACT EXPENSE FOR APPROXIMATELY $3,000. DODGE WAS NOTIFIED AND STATED THAT THEY NEVER HEARD OF THAT TYPE OF TRANSMISSION FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE CURRENT MILEAGE WAS APPROXIMATELY 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344812July 22, 2010
ELECTRICAL SYSTEM, VISIBILITY:REAR WINDOW WIPER/WASHER, EXTERIOR LIGHTING, INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
MY CARAVAN HAS HAD NUMEROUS ELECTRICAL PROBLEMS AND IS NOW SITTING IN MY DRIVEWAY UNABLE TO BE DRIVEN OR TO SELL. POWER WINDOW AND DOOR FAILURE,GAUGES JUMPING, RADIO DISCONNECTING ITSELF, LIGHTS TURNING ON AND OFF WHEN NO ONE IS IN THE CAR, AND FINALLY THE END RESULT IS TOTAL POWER FAILURE (SOMETIMES IN THE MIDDLE OF AN INTERSECTION). SCARED FOR MY LIFE AND THE LIFE OF MY CHILDREN I HAVE STOPPED DRIVING IT. I HAVE SPENT 1600.00 AT THE DODGE DEALERSHIP ONLY TO FINALLY BE TOLD THEY CAN NO LONGER HELP ME. I HAVE TALKED TO CHRYSLER DIRECTLY AND THEY STOPPED CALLING ME BACK. THERE IS CLEARLY THOUSANDS OF COMPLAINTS ABOUT SIMILAR PROBLEMS. I AM SICK OVER THE JUNK PILE I CAN'T REMOVE OR REPLACE IN THIS ECONOMY. WHEN WILL CHRYSLER BE HELD ACCOUNTABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344446July 21, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH THE AIR BAG LIGHT BEGAN TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THERE WERE NO RECALLS FOR THIS FAILURE. THE FAILURE WAS NOT DIAGNOSED AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 61,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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