Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10509590April 25, 2013
AIR BAGS, SEAT BELTS
ON 3/29/2013 MY DAUGHTER AND HER FIANCE WERE USING MY VAN, FIANCE WAS THE DRIVER. HE HIT A 200+LB ROCK THAT WAS PARTIALLY IN THE ROAD. THIS SENT HIM OFF THE ROAD WHERE HE HIT A PARTIALLY BURIED ROCK WALL FROM THE 1600'S, THIS SENT THEM AIRBORNE SCRAPING SOME TREES ALONG THE WAY. THEY LANDED ABOUT 20 FEET AWAY, NOSE DOWN INTO ANOTHER SECTION OF ROCK WALL, ALSO BURIED. THIS LAUNCHED THEM FURTHER UP THE EMBANKMENT CAUSING IT TO BE LODGED ON A STUMP. THERE WAS OVER 8,000 IN DAMAGE, THE FRONT BUMPER WAS ALL MESSED UP. THE AIRBAGS DID NOT DEPLOY. ONLY ONE SEATBELT LOCKED CAUSING INJURY TO MY DAUGHTER WHEN HER FACE SLAMMED OFF OF THE TOP GLOVE BOX, NOT ONCE, BUT TWICE. I HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF THE VEHICLE. I HAVE SMALL GRANDCHILDREN THAT RIDE IN MY VAN ON A REGULAR BASIS. I HAVE VOICED MY CONCERNS TO MY INSURANCE CLAIM REP, THE ADJUSTER, THE BODY SHOP, MY DEALERSHIP AND DODGE ITSELF. ALL I'M LOOKING FOR IS A STRAIGHT ANSWER ON WHY THIS HAPPENED. IF THE AIRBAGS SHOULDN'T HAVE DEPLOYED BECAUSE OF THE TYPE OF ACCIDENT, OK, TELL ME WHY, BUT THAT SEATBELT FAILURE, THAT'S A MAJOR DEAL. I CANNOT ACCEPT IT'S A FLUKE, OR COULD BE, OR I DON'T KNOW. THIS IS MY FAMILY. I LOVE MY VAN BUT WITH NO ONE WILLING TO HELP ME GET ANSWERS I JUST DON'T WANT IT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10509147April 22, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN ABRUPTLY BRAKING, THE VEHICLE WOULD STALL. THE FAILURE WOULD ALSO OCCUR WHEN DECELERATING TO ATTEMPT A TURN IN EITHER DIRECTION. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 50,939. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505619April 9, 2013
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE REFUELING, A PASSENGER OPENED THE REAR DRIVER'S SIDE DOOR AND IT STRUCK THE CONTACT'S HAND, CAUSING HIM TO RELEASE THE FUEL NOZZLE. THE CONTACT FELT IT WAS A MOST DISASTROUS DESIGN FLAW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504346March 25, 2013
SERVICE BRAKES
WHILE DRIVING ON THE HIGHWAY I NOTICED A BURNING SMELL. I PULLED OVER AND NOTICED SMOKE COMING FROM THE REAR BRAKES. I WAITED UNTIL THE SMOKE CLEAR AND THEN CONTINUED DRIVING. WHEN I REACHED HOME, I NOTICED THAT THE REAR ROTORS LOOKED LIKE IT SOMETHING WAS DIGGING INTO THEM. I BOUGHT THIS CAR FOR MY FAMILY TRAVEL, WITH 2 YOUNG KIDS (2 AND 6). I AM STARTING TO FEEL UNSAFE. SOMETHING NEEDS TO BE DONE BECAUSE OF ALL OF THE COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503574March 19, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND THEN APPLYING THE BRAKES, SHE HEARD A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS THEY ADVISED HER THAT THE REAR BRAKES AND ROTORS WERE IMPROPERLY INSTALLED AND WORN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,696. THE CURRENT MILEAGE WAS APPROXIMATELY 38,800. THE VIN WAS UNAVAILABLE. *TR...UPDATED 04/25/13 *BF UPDATED 05/24/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503683March 19, 2013
SERVICE BRAKES
I HAVE A 2010 DODGE GRAND CARAVAN, THAT I BOUGHT NEW IN JULY 2010. I HAVE 31,000 MILES AND HAD TO CHANGE THE BRAKES AND ROTORS 4 TIMES. DEALER CLAIMS FRONT END IS TO HEAVY. THEY SUPPOSEDLY HAVE PUT A "REVISED BRAKE PADS" BUT SAME THING IS STILL HAPPENING. CAR PULSATES REPEATEDLY WHEN I COME TO A STOP, ESPECIALLY IF I AM STOPPING AT THE END OF A HILL. I BOUGHT THIS CAR BECAUSE OF MY 2 SMALL CHILDREN AND THIS IS SOMETHING THAT NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500693February 27, 2013
SERVICE BRAKES
DRIVING DOWN THE ROAD I SMELLED A BURNING SMELL COMING FROM MY VAN. I GOT OUT OF MY VAN AND DISCOVERED THAT THE SMELL WAS COMING FROM MY ROTOR . I TOOK IT TO THE DEALERSHIP AND THEY REPLACED MY CALIPERS AND ROTORS DUE TO A CALIPER STICKING ON THE VAN.I HAVE HAD NUMEROUS ISSUES WITH THE BRAKING SYSTEM.PULSATING OF BRAKES, CALIPERS STICKING, PREMATURE OF ROTORS. I HAVE HAD MY ROTORS REPLACED AT 7186 MILES, 15688 MILES AND 24,527 AND 39,435 MILES . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500690February 27, 2013
SERVICE BRAKES
WHEN PRESSING BRAKES THERE IS A REAL BAD PULSATING VIBRATION . THERE HAS BEEN NUMEROUS TIMES I FELT LIKE THE VAN WAS NOT GOING TO STOP PROPERLY WHICH COULD LEAD TO AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499965February 25, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED FIVE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499557February 21, 2013
AIR BAGS
MAJOR FRONT END CRASH AIR BAG DID DEPLOY? $12,900 DAMAGE. MY SON WAS DIVING. ON 2/6/2013 ANOTHER FRONT END CRASH $10,500 DAMAGE AIR BAG DID NOT DEPLOY. I WAS DIVING, NOW I AM CONCERN. SENT A E-MAIL COMPLAINT TO DODGE? VERY GENERAL RESPONSE TO MY COMPLAINT, I COULD SEE THEIR WERE NOT CONCERNED. IS THIS A MAJOR PROBLEM FOR THE DODGE GRAND CARAVAN. I HAVE NO FAITH IN THIS VEHICLE ANYMORE. WHEN I GET THE VAN BACK, I WILL TRADE-IN FOR BETTER SAFER VAN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10498337February 16, 2013
SERVICE BRAKES
OWNS A 2010 DODGE GRAND CARAVAN. THE REAR BRAKES AND CALIPERS SEIZED AND OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE REAR BRAKE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 30000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498058February 13, 2013
ENGINE, ELECTRICAL SYSTEM
JAN 31, 2:00PM I PARKED THE VEHICLE TO PICK MY SON UP FROM PRE-SCHOOL. AFTER SECURING MY CHILDREN TO THEIR RESPECTIVE CAR SEATS, I BUCKLED MYSELF IN AND PROCEEDED TO START THE ENGINE, THE VEHICLE'S ENGINE WOULD NOT START. STRONG ELECTRICAL-SMELLING FUMES WERE EMITTED AND THE ETC LIGHT CAME ON. WE HAD THE VEHICLE TOWED TO A JEEP, DODGE, & CHRYSLER DEALERSHIP FOR SERVICING FOR 5 DAYS. THE SERVICE TECH INSISTED THAT NOTHING WAS DETECTED ASIDE FROM SLIGHT CORROSION IN THE BATTERY PLUGS, WHICH NEEDED TO BE REPLACED. WE DID WHAT WAS ADVISED AND TOOK OUR VEHICLE BACK ON FEB 6. FEB 13, 9:45AM AFTER MAKING A QUICK STOP AT A GROCERY STORE, THE SAME PROBLEM OCCURRED. THE VEHICLE ENGINE WOULD NOT START, BUT THE RADIO WAS COMING ON. I TURNED OFF THE VEHICLE AND PROCEEDED TO RESTART THE VEHICLE. ONCE AGAIN THE ETC LIGHT CAME ON AND THIS TIME, WHITE SMOKE WAS COMING OUT FROM UNDER THE HOOD. AFTER SEEING THE SMOKE, I QUICKLY TURNED OFF THE VEHICLE AND TOOK MY CHILD OUT. OUR VEHICLE IS NOW STRANDED IN THE PARKING LOT OF A GROCERY STORE WAITING TO BE TOWED TO THE SAME DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497709February 11, 2013
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE EXPRESS WAY AT 75 MPH AND THE CAR COMPLETELY SHUT OFF. THE CAR DIED AND EVERYTHING SHUT OFF (LIGHTS, HEATING, ENGINE) I WAS ABLE TO COAST TO THE SIDE OF THE EXPRESS WAY. I CALMED MYSELF DOWN AND STARTED THE CAR UP AGAIN AND DROVE HOME. THE IGNITION RING RECALL WAS ALREADY REPLACED BACK IN 2011 BEFORE WE OWNED THE VAN. WE HAD A 2ND INCIDENT THAT HAPPENED ON FEBRUARY 6TH. THIS TIME I WAS DRIVING IN A PARKING LOT AND IT DIED AGAIN. I TURNED ON MY HAZARDS AND STARTED THE VAN AGAIN AND IT STARTED RIGHT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496841February 8, 2013
SERVICE BRAKES
PROBLEM WITH BRAKES. REAR CALIPERS STICK CAUSING ROTORS TO OVERHEAT AND PADS TO WEAR PREMATURELY. DEALER FIXED FRONT BRAKES BECAUSE OF RECALL BUT WOULD NOT REPAIR REAR BRAKE PROBLEMS. CHRYSLER SHOULD BE MADE TO STAND BEHIND THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495035January 29, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR BRAKES AND CALIPERS SEIZED AND OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE REAR BRAKE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492937January 14, 2013
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE CUT OFF WHILE DRIVING AT 70 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER WHERE IT WAS RESTARTED. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT WIN MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE FAILURE AND THE CURRENT MILEAGE WAS 67,477. UPDATED 2/19/13 UPDATED 02/25/13 UPDATED 02/28/13 UPDATED 04/18/2017 *JS THE CONSUMER STATED AFTER THE VEHICLE WAS PURCHASED, IT BEGAN TO HAVE MECHANICAL PROBLEMS. THE DASHBOARD LIGHTS TO BE SERVICED WOULD TURN ON AND OFF. THE VAN OCCASIONALLY CUT OFF BUT WOULD START UP WITH THE TURN OF THE KEY. THE LIGHT INDICATORS WERE MALFUNCTION INDICATOR LIGHT. ELECTRONIC STABILITY LIGHT, AND THE ELECTRONIC THROTTLE CONTROL. THE WIN MODULE, BATTERY, STARTER, AND OXYGEN SENSORS WERE REPAIRED BY THE OWNER. THE CONSUMER REQUESTED TO BE ADVISED ON WHAT TO DO NEXT. UPDATED 06/19/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490319December 28, 2012
ELECTRICAL SYSTEM
DRIVING ON INTERSTATE I-90 WHEN I LOST POWER TO WIPERS,TURN SIGNALS,RADIO,POWER WINDOWS. I TOOK THE VAN BACK TO THE DODGE DEALER SINCE THEY HAD FIXED THE WIRELESS IGNITION MODULE UNDER A RECALL NOTICE IN AUGUST OF 2010. I WAS TOLD TO TOUCH THE KEY AND THE POWER WOULD RETURN WHICH IT DID DO.I WAS ALSO TOLD THAT THE PROBLEM OF THE KEY TURNING OFF THE ENGINE WAS FIXED UNDER THE RECALL BUT THEY NOW HAVE THIS PROBLEM. SINCE FIRST REPORTING THE PROBLEM IN OCTOBER THIS HAS OCCURRED MORE FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490162December 26, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN DRIVING ON THE FREEWAY AT NIGHT THE HEADLIGHTS SUDDENLY SHUT OFF THEY WOULD NOT COME BACK ON, NEITHER THE HEADLIGHTS OR THE HIGH BEAMS WOULD WORK, I PUT THE HAZARD LIGHTS ON AND GOT OFF THE ROAD, AFTER THAT THE HEADLIGHTS BLINKED WHEN TURNED ON AND THEN WOULD NOT COME ON AT ALL, AFTER THAT THEY CAME ON AND THEN SHUT BACK OFF AGAIN WHILE DRIVING ON CITY STREETS, THE HEADLIGHTS TURN OFF WHILE DRIVING OR DO NOT TURN ON AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488991December 17, 2012
STRUCTURE:BODY:DOOR, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS OF WHEN ATTEMPTING A TURN, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH WAS UNABLE TO GENERATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER CLEANED THE FUEL RAIL SYSTEM AS A PRECAUTION HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,694 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 01/29/13*LJ THE CONSUMER ALSO STATED THE PASSENGER REAR DOOR WAS REPAIRED FOUR TIMES. UPDATED 01/30/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485505November 19, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTDOWN WHILE DRIVING. *SMD SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE WOULD FULLY SHUTDOWN; ENGINE OFF, RADIO OFF, POWER LOCKS DISABLED, WINDSHIELD WIPES OFF ETC. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, ONLY TO GET THE VEHICLE BACK, WITH THE PROBLEM STILL PRESENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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