Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10576371April 1, 2014
ELECTRICAL SYSTEM, ENGINE
THE VAN WILL TURN OFF RIDING DOWN THE ROAD. I HAS REPORTED THIS SEVERAL TIMES TO THE DEALERSHIP AND TO NHTSA. DOES MY WIFE HAVE TO CRASH TO GET SOME ONES HELP? THE DEALERSHIP SAID TO JUST WIGGLE THE KEY WHEN THE CAR SHUTS OFF. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573028March 18, 2014
ELECTRICAL SYSTEM
CAR WOULD NOT START AT GROCERY STORE, HAD TOWED AND WAS TOLD IGNITION MODULE BAD. PARTS ORDERED SATURDAY AFTERNOON AND CALLED BACK ON MONDAY AND TOLD PRICE WOULD BE DOUBLE ESTIMATE. AUTO BODY SHOP CONTACTED DEALER AND WAS TOLD KNOW PROBLEM WITH THE WIND MODULE/IGNITION AND NO LONGER MADE THAT LOWER PRICE PART. NOW HAVE TO BUY ANOTHER MODULE AND 2 NEW REMOTES SINCE OLD ONES WILL NO LONGER WORK WITH THIS MODULE. CONTACTED CHRYSLER/DODGE AND THEY SAID YES THERE WERE RECALLS ON THIS ITEM BUT NOT LISTED ON MY CAR/VIN #. ASKED WHY NOT AND SAID HAD NOT REACHED MY CAR, SAID NEED TO FILE SO IT WOULD HELP TO INCLUDE MORE CARS. NOW I HAVE TO PUT OUT OVER 700 TO REPAIR THIS KNOW PROBLEM. PLEASE HELP TO GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573295March 18, 2014
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
BOUGHT VEHICLE USED FROM A DODGE DEALERSHIP IN 2012, AFTER SEVERAL MONTHS ENGINE SHUT OFF WHILE DRIVING ON HIGHWAY AND THEN SPONTANEOUSLY RESTARTED. THIS HAPPENED MAYBE ONCE A MONTH BUT THEN BECAME MORE FREQUENT UNTIL IT IS NOW ALMOST A DAILY OCCURRENCE. WHEN THIS OCCURS SOMETIMES CAR WILL RESTART IF YOU SLIGHTLY TURN THE KEY TOWARDS START QUICK ENOUGH, OTHERWISE YOU HAVE TO SHIFT INTO NEUTRAL TO HAVE SOME CONTROL AND THEN TURN THE KEY TO RESTART (NOT FUN OR SAFE IN TRAFFIC AT HIGHWAY SPEEDS). THIS CAN HAPPEN WHILE SITTING IN THE DRIVEWAY BEFORE MOVING OR AT ANY SPEED, BUMPY ROADS ESPECIALLY BAD. ONCE WE REALIZED WHAT THE PROBLEM WAS WITH THE IGNITION SWITCH/KEY I DID SOME RESEARCH AND FOUND THE RECALL 11V-139 AND DETERMINED THAT OUR VAN WAS BUILT DURING THE RECALL MANUFACTURE DATES. CALLED DODGE 3 TIMES, FIRST TWO CALLS WAS TOLD RECALL DID NOT EXIST. ON THE 3RD CALL WAS TOLD IT DID EXIST BUT MY VIN WAS NOT INCLUDED IN RECALL. I ASKED TO AT LEAST HAVE THE IGNITION SCANNED WITH THE WITECH SCAN TOOL (AS DESCRIBED IN THE INSTRUCTIONS IN THE L25 RECALL NOTICE SENT TO DEALERS) DEALER TO DETERMINE IF IT WAS A MARQUARDT, SIEMENS OR CONTINENTAL WIN MODULE. I WAS TOLD I COULD DO THIS AT MY EXPENSE BUT EVEN IF THE RESULTS SHOWED IT WAS A RECALLED IGNITION IT WOULD NOT BE COVERED SINCE MY VIN WAS NOT IN THE RECALL. THIS SITUATION IS EXTREMELY DANGEROUS AND IF IT HAS NOT CAUSED ANY DEATHS YET AS WITH THE CURRENT GM IGNITION PROBLEM IT WILL. SOMETHING NEEDS TO BE DONE. P.S. VEHICLE ALSO HAS THE TRANSMISSION BEARING NOISE PROBLEM AND THE LEAKY/NOISY POWER STEERING PROBLEMS THAT DODGE HAS DESCRIBED IN SERVICE BULLETINS BUT HAS ALSO NOT RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569351March 14, 2014
ENGINE
PLEASE LOOK INTO THE 2010 DODGE GRAND CARAVANS SHUTTING OFF JUST LIKE THE GM MODELS. MY VAN SHUTS OFF WITH LOSS OF POWER STEERING AND BRAKES AT LEAST ONCE A WEEK. THE DEALER ALWAYS TELLS ME THERE IS NO ERROR CODE. SEVERAL COMPLAINTS OUT THERE, WHY IS NOTHING BEING DONE? I DO NOT WANT TO DIE IN MY VAN! I HAVE 3 CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569181March 13, 2014
ENGINE, SERVICE BRAKES, STEERING
DRIVING THROUGH A SCHOOL ZONE TO TAKE MY DAUGHTER TO SCHOOL. THE ENGINE JUST STOPPED WITH NO WARNING. THIS CAUSED ME TO LOOSE POWER STEERING AND BRAKES. THIS HAPPENED ON 6 SUBSEQUENT OCCASIONS IN DIFFERENT AREAS AND AT DIFFERENT SPEEDS BETWEEN NOVEMBER 2013 AND MARCH 2014 THE MOST RECENT WAS MARCH 11, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563068February 5, 2014
ELECTRICAL SYSTEM
2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION KEY PROBLEMS. *SMD THE CONSUMER STATED AFTER A REPAIR WAS MADE ON THE VEHICLE, THE KEYS WERE EXTREME;Y SNUG AND IT WAS DIFFICULT TO TURN THE IGNITION TO THE ON POSITION. IN LATE DECEMBER, THE FIRST KEY WOULD NOT START THE VEHICLE, BUT WOULD UN-LOCK IT. ON JANUARY 7, 2014, THE SECOND KEY FAILED IN THE SAME WAY. AGAIN, THE CONSUMER HAD TO PAY HUNDREDS OF DOLLARS TO GET A NEW KEY, AS WELL AS THE FIRST KEY, SINCE IT WAS DEFECTIVE AND KEPT OPENING THE REAR DOOR ON ITS OWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560494January 18, 2014
POWER TRAIN
PURCHASED DODGE GRAND CARAVAN (MODIFIED FOR HANDICAPPED ACCESSIBILITY) IN SEPTEMBER OF 2011 WITH APPROX. 10,000 MILES. SEVERAL MONTHS AFTER PURCHASE THE VEHICLE DEVELOPED A POTENTIALLY CATASTROPHIC FAULT. WHILE ACCELERATING ONTO AN EXPRESSWAY THE VEHICLE SPONTANEOUSLY ACCELERATES TO OVER 8000 RPMS. THE BRAKES ARE NOT SUFFICIENT TO CONTROL THE VEHICLE'S SPEED. IN ORDER TO CORRECT THE FAULT THE DRIVER MUST TURN OFF THE IGNITION KEY THEN SHIFT THE VEHICLE INTO NEUTRAL AND DRIFT TO THE SIDE OF THE ROAD. IN ORDER TO RESET THE VEHICLE POWER TRAIN TO SAFE OPERATING CONDITIONS, THE DRIVER MUST START THE VEHICLE WITH THE IGNITION KEY. IF THE FAULT IS SUSTAINED THE DRIVER MUST TURN OFF THE KEY BEFORE THE ENGINE OVER ACCELERATES. THIS PROCESS MUST BE REPEATED AS OFTEN AS NECESSARY (SEVERAL TIMES) IN ORDER TO CAUSE THE SYSTEM TO RESET AND ALLOW FOR NORMAL OPERATION. THIS IS NOT AN EASILY REPEATABLE FAULT. WE HAVE LEFT THE VEHICLE WITH THE LOCAL DODGE DEALER FOR ALMOST TWO WEEKS AND THE MECHANICS DRIVE THE VEHICLE TO / FROM WORK (200+ MILES) TO TRY TO REPEAT THIS FAULT. THEY ARE HAVING LITTLE SUCCESS OBSERVING THIS POWERTRAIN FAULT. CHRYSLER CASE ID [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557463December 27, 2013
ENGINE
ON SEVERAL OCCASIONS (5 TO DATE) THE ENGINE HAS STALLED WHILE THE VEHICLE IS MOVING AT A STEADY SPEED. EACH TIME THE VEHICLE HAS BEEN MOVING AT LESS THAN 20MPH AND HAS BEEN RUNNING FOR A RELATIVELY SHORT PERIOD OF TIME 5-10 MIN FROM COLD START. WE TOOK THE CAR TO THE DEALER, BUT NO CODES WERE SET AND THEY COULDN'T FIND ANYTHING WRONG. THEY SAY THE ENGINE IS NOT DUE FOR MAINTENANCE FOR ANOTHER 15,000 MILES. WE ARE EXTREMELY DISAPPOINTED IN THIS RESPONSE GIVEN THE SERIOUSNESS OF HAVING THE ENGINE STALL WHILE THE CAR IS MOVING. HEAVEN FORBID IT OCCUR WHILE ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554692December 3, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER STARTING THE IGNITION, THE KEY WOULD NOT RETURN TO THE ACCESSORY POSITION. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID 11V139000 (ELECTRICAL SYSTEM) IN NOVEMBER OF 2011. THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554317December 2, 2013
SERVICE BRAKES
VAN SHAKES AND MAKES SQUEALING NOISES WHILE BRAKING.PREMATURE WEARING OF BRAKES BOTH FRONT AND REAR. MANUFACTURER ISSUED A RECALL ONLY FOR FRONT BRAKES, DEALERSHIP CHANGED FRONT BRAKES AND ROTORS WHEN VEHICLE HAD 10,000 MILES APPX ALMOST ONE YEAR BACK( AROUND FIRST QUARTER 2012). SHAKING OF VEHICLE WHEN BRAKES DID NOT RESOLVE. DEALERSHIP CHARGED AND CHANGED REAR BRAKES AND ROTORS. NOW ONE YEAR LATER DEALERSHIP IS RECOMMENDING CHANGING REAR BRAKES AND ROTORS TO ELIMINATE THE ISSUE OF VAN SHAKING WHILE BRAKING. ITS ONLY AFTER 7000 MILES OF CHANGING BOTH FRONT AND REAR BRAKES AND ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554263December 1, 2013
ELECTRICAL SYSTEM
IN AUGUST THE CHECK ENGINE LIGHT CAME ON WE TOOK THE VAN TO LOCAL AUTO PART STORES TO GET A DIAGNOSIS BUT THEY WERE UNABLE TO GET A READING. WE THEN WENT TO THE LOCAL DODGE DEALER TO HAVE IT CHECKED ONLY TO FIND OUT THEIR DIAGNOSTIC EQUIPMENT WAS INOPERABLE. THAT WEEKEND THE VAN WOULD NOT START SO WE REPLACED THE BATTERY THINKING THIS WAS THE SOURCE OF THE CHECK ENGINE LIGHT. A COUPLE OF DAYS LATER THE LIGHT WAS BACK ON. WE WENT BACK TO THE DEALER AND WERE TOLD THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED AND THAT IT WILL COST $790 TO REPAIR. WE WENT ONLINE TO POSSIBLY FIND ONE CHEAPER AND WE DID BUT APPARENTLY BECAUSE OF THE HIGH DEMAND FOR THIS PART IT IS ON BACK ORDER. ALSO THE TURN SIGNALS HAVE HAD A SLIGHT MALFUNCTION FOR OVER 3 1/2 YEARS. WHEN YOU MANUALLY TURN THE SIGNAL OFF IT CONTINUES TO OPERATE FOR ANOTHER 5 SECONDS. I USUALLY JUST. IGNORE THIS BUT NOW WONDER IF IT HAS SOME CONNECTION TO THE FAULTY TIPM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550476November 1, 2013
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT HEARD A LOUD HUMMING NOISE IN THE FRONT END WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHO STATED THE FRONT WHEEL BEARINGS WERE WORN PREMATURELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE WHEEL BEARING EXTENDED WARRANTY REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 52,976.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550281October 30, 2013
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE STEM FOR THE TPMS HAD CORRODED THROUGH CAUSING FLAT TIRE. WARNING SIGNALED LOW TIRE PRESSURE WENT TO REMOVE THE PLASTIC CAP AND THE STEM HAD BROKEN IN HALF AND WAS ONLY HELD TOGETHER WITH 1 THREAD OF PLASTIC CAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549779October 28, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE CRUISE CONTROL WAS SET AT 60 MPH, THE RPMS INCREASED AS THE VEHICLE INDEPENDENTLY DOWNSHIFTED AND DEACTIVATED THE CRUISE CONTROL ASSIST. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 36,000. UPDATED 12/4/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547943October 15, 2013
ELECTRICAL SYSTEM
VAN TRAVELING AT 70 MPH AND THE HORN GOES OFF. PULLED OVER TO THE SIDE OF THE ROAD, TURNED IGNITION OFF AND ON, HORN STILL ACTIVATED. HAD TO PULL TWO FUSES FOR HORN. 8 HOURS LATER, TRIED TO RE-INSTALL FUSES, HORN STILL ACTIVATED. THREE DAYS LATER; HORN IS STILL NOT IN OPERATION. NUMEROUS COMPLAINTS HAVE BEEN MADE WITHOUT RESOLVE. THE TIPM IS ON BACK ORDER AND THAT IS THE PART THAT NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547639October 11, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, HE ATTEMPTED TO DECELERATE BY ENGAGING THE BRAKES HOWEVER, THE SPEED CONTINUED TO INCREASE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A BRAKE AND ACCELERATOR INCOMPATIBILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,731.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544840September 22, 2013
ELECTRICAL SYSTEM
I CRANKED MY VAN AT WORK AND STARTED OUT OF THE PARKING LOT. ALL OF THE ELECTRICAL SYSTEM COMPLETELY WENT OUT. THIS INCLUDES THE RADIO, AIR, INSIDE LIGHTS, ALL OF THE DASH PANEL ELECTRONICS. ETC. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE I BOUGHT THE VEHICLE ON 6/19/13. I DID TAKE IT TO THE LOCAL DEALERSHIP AND THEY STATED THAT THEY WOULD NEED FOR ME TO BRING IT UP THERE THE NEXT TIME IT HAPPENS AND THEY WOULD HAVE TO TRACE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544044September 17, 2013
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON A FLAT ROAD, THE ESC/SLIPPER ROAD SIGN COMES ON, CAR LOSES POWER, IS UNSTEERABLE AND STOPS IN THE MIDDLE OF THE ROAD. THIS HAS HAPPENED 5 TIMES NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542562September 9, 2013
VEHICLE SPEED CONTROL, STEERING, POWER TRAIN
WAS ENTERING A PARKING PLACE. RIGHT FOOT ON TOP OF BRAKE. WHILE MY CAR WAS MOVING AT IDOL SPEED-THE ENGINE RPM'S SPEED SURGES CAUSING NO CONTROL IN STEERING, BRAKE . THE SURGEING OVER RIDES THE BRAKE. STEERING, EVERYTHING.. HIT PARKED CAR. YOU HAVE NO CONTROL IN SITUATION. HAD ANOTHER "2010" VAN & SAME THING HAPPENED GOING THRU GARAGE DOOR -2ND TIME ALMOST HIT BUILDING AT MY DENTIST BUILDING. DEALERSHIP MADE DEAL & SWITCHED TO PRESENT VAN. NOW THIS ONE HAS DONE IT. CHRYSLER HAS INSPECTED VAN FOR TWO WEEKS. THEY FOUND NOTHING WRONG . CASE NUMBER AT CHRYSLER IS #23859956. CAN'T DRIVE THIS VAN AGAIN. NEXT TIME MAY INJURE OR KILL SOMEONE. FOUND MANY WITH SAME TROUBLE ON INTERNET. HOW DO WE GET CHRYSLER TO NOTICE BEFORE SOMEONE IS BADLY HURT. THEY ARE WAITING FOR ME TO PICK UP MY VAN?????. DON'T KNOW IF I CAN DO IT. ALSO HAVE TO FIX BUMPER FOR $800.00 . *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10542408September 7, 2013
ELECTRICAL SYSTEM
HEADLIGHTS WORK INTERMITTENTLY. THEY WILL QUIT WORKING UNEXPECTEDLY WHILE DRIVING. MECHANIC HAS BEEN WORKING ON THEM FOR A MONTH TRYING TO FIGURE OUT WHICH COMPONENT IS CAUSING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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