Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10596786June 7, 2014
ELECTRICAL SYSTEM, ENGINE
WE BOUGHT OUR 2010 DODGE GRAND CARAVAN NEW IN APRIL OF 2010. SHORTLY AFTER WE BOUGHT IT, I DROVE OVER A SPEED BUMP AND THE VAN ENGINE SHUT OFF. THIS TURNED OFF THE RADIO, POWER STEERING...EVERYTHING ELECTRICAL. I WROTE IT OFF TO GOING OVER A SPEED BUMP TOO QUICKLY. A FEW WEEKS LATER, THE VAN SHUT DOWN AS I WAS DRIVING ABOUT 40 MPH DOWN THE ROAD. I TOOK IT TO THE DEALER AND THEY SAID MY KEY CHAIN WAS TOO HEAVY. THIS MADE SENSE, SO I REMOVED KEYS. THE PROBLEM STILL CONTINUED. TO DATE, THE VAN HAS SHUT DOWN OVER 30 TIMES AND HAS BEEN INVOLVED IN ONE ACCIDENT DUE TO THIS ISSUE. IT HAS SHUT DOWN WHILE TURNING LEFT INTO TRAFFIC, DRIVING 60 MPH DOWN THE EXPRESSWAY IN THE RAIN, DRIVING SLOWLY IN A SUBDIVISION. THERE IS NO RHYME OR REASON AS TO WHEN OR WHY IT SHUTS DOWN. THIS IS AN UNPREDICTABLE PROBLEM. COUNTLESS SENSORS HAVE BEEN REPLACED. CHRYSLER HAS SENT THE VAN TO THREE DIFFERENT DEALERS TO FIX THE PROBLEM. WHEN THE VAN SHUTS DOWN, THE ENGINE TURNS OFF, THE RADIO, HEAT/AC, POWER STEERING...EVERYTHING SHUTS OFF. IF I PUT THE VAN IN NEUTRAL AND TURN THE KEY, THE VAN WILL TYPICALLY TURN BACK ON. ON THREE OCCASIONS THE VAN DID NOT TURN BACK ON SO I HAD TO MANIPULATE THE VAN OVER TO THE SIDE OF THE ROAD (WHICH IS VERY DIFFICULT WITHOUT POWER STEERING), PUT IT IN PARK, THEN RESTART IT. DODGE IS WELL AWARE OF THIS PROBLEM, BUT THEY REFUSE TO TAKE THE VAN BACK. THEY HAVE ATTEMPTED TO FIX THE PROBLEM OVER A DOZEN TIMES, WITH NO LUCK. THEY TOLD ME THAT IF I TRADE THE VAN IN, THEY WILL "FIX IT" AND RESELL IT. HOWEVER THEY CAN NOT FIX IT FOR ME, SO HOW WILL THEY FIX IT FOR SOMEONE ELSE? I AM SCARED THAT MY SON WHO IS 15 NOW LEARNING TO DRIVE AND HE IS LEARNING ON THIS VAN. PLEASE TAKE THESE VANS OFF THE ROAD!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595792June 3, 2014
WHEELS
CAR WAS IN THE SHOP FOR BRAKE WORK. MECHANIC INFORMED ME OF CRACKS, SPLITTING AND CORROSION OF THE COLLAR THAT HOLDS THE VALVE STEM AND SENSOR IN PLACE ON BOTH REAR WHEELS. BOTH VALVE ASSEMBLIES WERE REPLACED. APPROXIMATELY ONE YEAR AGO I HAD THE DRIVERS SIDE FRONT WHEEL VALE ASSEMBLY FAIL WHILE I WAS ON THE ROAD. THE WARNING LIGHT CAME ON AND WITHIN SECONDS THE TIRE WAS FLAT. UPON INSPECTION IT WAS FOUND THAT THE COLLAR HAD FAILED ! THE VALVE ASSEMBLIES APPEAR TO BE MADE OF ALUMINUM AND ARE PRONE TO CORROSION. THIS IS A VERY DANGEROUS SITUATION ! THE REPLACEMENT ASSEMBLIES APPEAR TO BE MADE OF THE SAME MATERIALS. THIS MEANS THEY ARE PRONE TO FAILURE AS WELL. VERY UNSAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595125May 30, 2014
ENGINE
ORIGINAL OWNER OF THE VEHICLE, RECALL FOR FAULTY IGNITION SWITCH WAS APPLIED IN 2011. THIS IS ACTUALLY A REPORT OF 3 INCIDENTS, (#3 THE MOST DANGEROUS) THE ENGINE OF THE VEHICLE SUDDENLY SHUTS OFF WHILE DRIVING. IT IS INSTANT AND SILENT, WITH NO PRE-WARNING LIKE ONE WOULD NORMALLY EXPERIENCE IN A CLASSIC ENGINE STALL. VEHICLE WAS TAKEN DIRECTLY TO THE DEALERSHIP WHERE THEY SAID THAT THEY COULD NOT REPRODUCE THE PROBLEM AND THAT THERE WERE NO CODES. THEY SUGGESTED THAT I KEEP DRIVING IT TO SEE IF IT HAPPENS AGAIN! THEY ALSO SUGGESTED (AN EDUCATED GUESS) THAT I CHANGE THE EGR VALVE. HERE ARE DESCRIPTIONS OF THE 3 EVENTS - THE LAST ONE WAS THE MOST DANGEROUS AND SCARY: .#1 DEC 31, 2013. OUTDOOR TEMP BELOW 32 DEGREES. CAR SHUT OFF WHILE PULLING OUT FROM A STOP SIGN, ABOUT 2-3 BLOCKS AFTER BEING STARTED. CAR WAS NOT ROUGH IDLING, OR SHOWING ANY OTHER SIGNS OF A PROBLEM. IT JUST SEEMED LIKE SOMEONE REACHED OVER AND TURNED THE KEY TO "ACC" BECAUSE THE BLOWERS AND RADIO WERE STILL ON, BUT THE ENGINE, POWER STEERING AND POWER BRAKES WERE GONE. THE CAR STARTED RIGHT BACK UP. #2 MARCH 1, 2014. OUTDOOR TEMP ABOUT 32 DEGREES, SIMILAR SITUATION, PULLING OUT AFTER A LIGHT TURNED GREEN, TURNING RIGHT AND THE CAR JUST SHUT OFF AGAIN. AGAIN I WOULD CALL IT A COLD ENGINE, AS THIS HAPPENED WITHIN 5 MINUTES OF STARTING THE CAR. ALSO NO SIGN OF A PROBLEM WITH THE ENGINE. IT STARTED RIGHT BACK UP. #3 MAY 23, 2014. OUTDOOR TEMP ABOUT 50 DEGREES. HAD DRIVEN ABOUT 1 MILE, (ENGINE STILL COLD), AND WAS AT THE SPEED LIMIT OF 35-40MPH AND STARTING TO TURN WITH THE CURVE IN THE ROAD (A VERY MODEST CURVE)WHEN THE CAR JUST SHUT OFF AND STARTED WANTING TO GO STRAIGHT (NO POWER STEERING) VEERING TOWARDS THE ONCOMING LANE. ONCE AGAIN, THE ENGINE STARTED RIGHT UP AND WAS ACTING NORMAL BEFORE AND AFTER THE STALL/SHUT DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594149May 27, 2014
WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
DRIVING ON LOCAL ROAD, IN CHICAGO WHEN I DISCOVER A TIRE IS FLAT. I NOTICE THAT THE VALVE IS BADLY CORRODED AND THAT THE NUT THAT SHOULD BE HOLDING IT IN PLACE IS MISSING. WHILE CHANGING THE TIRE THE VALVE STEM (TPMS UNIT) FALLS INTO TIRE. THE SUDDEN FLAT WAS CAUSED BY CORROSION OF THE TPMS UNIT WHICH CAUSED IT TO BE LOOSE AND TIRE PRESSURE TO DROP. RESEARCH HAS SHOWN THIS TO BE A COMMON PROBLEM, EXISTING FOR MANY YEARS, THAT BOTH DODGE AND ITS ASSISTANT, THE NHTSA, ARE IGNORING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594421May 27, 2014
WHEELS
I HAVE THREE TOMS SENSORS NUTS CORRODE AND FALL OFF MY VEHICLE. I HAVE PAID OUT HUNDREDS AND HAVE BEEN LUCKY TO NOT BE GOING DOWN A HIGHWAY WHEN IT HAPPENS. CAN'T BELIEVE SOMETHING HAS NOT BEEN DONE THRU DODGE TO FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593115May 21, 2014
SERVICE BRAKES
SHUDDERING WHILE DRIVING AND LOUD NOISE COMING FROM FRONT OF VAN WHILE STOPPING. MADE IT HOME AND HUSBAND INSPECTED THE BRAKES TO FIND THAT PINS WERE MISSING FROM THE CALIPERS! PINS SHOULD NOT JUST FALL OUT OF CALIPERS. SO MANY OTHERS HAVE POSTED ISSUES WITH BRAKES FROM THIS MAKE/MODEL OF CAR, YET NO RECALLS. WHY?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588844May 16, 2014
SERVICE BRAKES
WHEN BRAKES ARE APPLIED, IT SOUNDS AS IF METAL IS RUBBING AGAINST METAL. BRAKE PADS ARE BRAND NEW AND ROTORS ARE IN EXCELLENT CONDITION. HAVE HAD THE VEHICLE LOOKED AT AND HAVE ALSO TALKED TO OTHERS TO FIND OUT THE CALIPERS ARE BAD AND THIS IS A COMMON PROBLEM. EVEN WHEN REPLACED, THE SAME THING BEGINS TO HAPPEN SHORTLY AFTERWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587121May 7, 2014
SEAT BELTS, AIR BAGS
MY HUSBAND WAS DRIVING OUR FAMILY HOME AND SOME ONE LOST CONTROL OF THEIR VEHICLE AND OUR CARAVAN HIT THEM HEAD ON. THE WHOLE FRONT OF VAN WAS AFFECTED AND IT WAS DEEMED A TOTAL LOSS. NONE OF AIRBAGS DEPLOYED AND THE PASSENGER REAR BUCKET SEAT BELT FAILED AND MY 5 YEAR-OLD'S CARSEAT FLEW INTO THE PASSENGER SEAT AND CONSOLE. HIS NECK AND LEG WERE INJURED AND HE WAS TAKEN TO LOCAL ER BY AMBULANCE. I WAS THE PASSENGER AND MY NECK HAS BEEN SEVERELY INJURED. I FEEL IF THE AIRBAGS DEPLOYED MY NECK MAY NOT BE AS BAD. I WAS HORRIFIED WHEN I SAW MY SONS CARSEAT NOT IN THE SEAT. THIS VAN OBVIOUSLY HAS SAFETY ISSUES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10586812May 6, 2014
VISIBILITY/WIPER, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TURN SIGNALS AND WINDSHIELD WIPERS WOULD SUDDENLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586824May 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE REMOVED THE KEY FROM THE IGNITION BUT THE ENGINE CONTINUED RUNNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,500. UPDATED 6/27/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585874May 1, 2014
ELECTRICAL SYSTEM
2010 DODGE GRAND CARAVAN DID NOT START. THIS HAS BEEN AN INTERMITTENT PROBLEM. IT HAS BEEN HAPPENING FOR APPROXIMATELY 1 YEAR. TURN THE KEY AND ALL OF THE ACCESSORIES WORK BUT STARTER CLICKS BUT WILL NOT TURN THE MOTOR OVER. TOOK VEHICLE TO THE DEALER ON 4/30/2014 AND WAS TOLD THE STARTER WAS BAD AND WAS REPLACED. DROVE THE VEHICLE TO SCHOOL THAT DAY TO PICK UP CHILD AND VEHICLE DID NOT START. AFTER SEVERAL TRIES IT STARTED. DROVE TO WORK LATER IN THE DAY, SHUT THE VEHICLE DOWN AND TRIED TO RESTART IT AND IT WOULD NOT START. BATTERY HAS BEEN TESTED AND IS GOOD. ALL SIGNS POINT TO A FAULTY WIN. AFTER READING RECALLS ABOUT WIN WIRELESS INTERFACE NODE MODULES, I, LIKE SEVERAL OTHER PEOPLE, HAVE FOUND THAT MY VEHICLE DOES NOT FALL UNDER THIS RECALL, MISSING IT BY 3 MONTHS. VEHICLE HAS BEEN BROUGHT BACK TO THE DEALER TO TRY TO GET THE VEHICLE TO DUPLICATE THE PROBLEM. CONTACTED CHRYSLER/DODGE'S 1 800 NUMBER AND WAS TOLD THE COMPLAINT WAS GOING TO BE ESCALATED TO THE NEXT LEVEL BECAUSE I HAVE CALLED THEM BEFORE ABOUT THIS ISSUE. I NOW FEAR THAT IT WILL SHUT DOWN WHEN I'M TRAVELING OR WILL NOT START WHEN I NEED IT TO AND BE LEFT STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585648April 30, 2014
WHEELS
TL- THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VALVE STEM BROKE CAUSING AN INSTANT FLAT TIRE. THE FAILURE OCCURRED ON SEVERAL SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 76,000. ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584365April 23, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE FAILED TO ACCELERATE. THE ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS BEING TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583009April 16, 2014
ENGINE
WITH 4000 MILES SINCE LAST OIL CHANGE, THE OIL LIGHT CAME ON WHILE DRIVING DOWN THE ROAD. PUT 2 QUARTS OF 5W20 OIL IN THE ENGINE AND IT WAS STILL BELOW THE ADD LINE ON THE DIPSTICK. DEALER STATED THAT THEY DON'T KNOW WHAT IS CAUSING IT AND THEY WOULD CHARGE ME $50 JUST TO SEE WHAT IS WRONG AND TO SEE IF THE WARRANTY COVERS IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579349April 12, 2014
ELECTRICAL SYSTEM
MUST TURN IGNITION/MODULE 3-5 TIMES BEFORE CONTACT IS MADE TO START VEHICLE. PROBLEM IS PERSISTENT, ON RARE OCCASION IT WILL START ON FIRST ATTEMPT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579143April 11, 2014
POWER TRAIN, ELECTRICAL SYSTEM
VEHICLE INTERMITTENTLY SHUTS OFF WHILE DRIVING RESULTING IN THE LOSS OF HYDRAULIC SYSTEMS (POWER STEERING, BRAKES, ETC.) ONCE RESTARTED THE VEHICLE WILL PERFORM WITHIN NORMAL SPECIFICATIONS. NO CODE IS GENERATED BY THE ON-BOARD COMPUTER REGARDING THE MALFUNCTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578333April 8, 2014
STRUCTURE:BODY:DOOR
AS I WAS BUCKLING MY DAUGHTER INTO HER BOOSTER SEAT THE PASSENGER SIDE SLIDING DOOR STARTED TO CLOSE. I HAD TO TRY AND KEEP THE DOOR FROM CLOSING ON ME. MY LEFT SHOULDER AND ARM ARE SORE. IT SCARED MY DAUGHTER TO DEATH. I WAS ABLE TO STOP THE DOOR FROM CLOSING. IT GOT STUCK IN THAT POSITION AND WAS MAKING A SOUND AS IF WAS TRYING TO MOVE AND THEN IT WENT BACK INTO THE OPEN POSITION. I CONTACTED DODGE BECAUSE I THOUGHT THE DOORS ARE SUPPOSED TO HAVE SENSORS. IF THAT WAS MY CHILD THEY WOULD NOT HAVE BEEN ABLE TO KEEP THE DOOR FROM CLOSING. THEY RESPONDED BY TELLING ME TO BRING IT INTO A DEALERSHIP FOR SERVICE BECAUSE THERE IS NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577150April 3, 2014
ENGINE, STEERING, SERVICE BRAKES
I WAS DRIVING DOWN THE ROAD AND I NOTICED THAT MY STEERING WAS TIGHT. WHEN I LOOKED DOWN, MY RPM'S WERE ON 0, MY CAR HAD SHUT OFF AND THE TRACTION CONTROL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD, PUT CAR IN PARK AND IT STARTED RIGHT UP. THIS HAPPENED AGAIN A FEW WEEKS AFTER THAT, GOING THE SAME SPEED. BRAKES & STEERING GAVE OUT, WAS ABLE TO COAST TO SIDE OF ROAD, PUT CAR IN PARK AND IT STARTED RIGHT UP. ON MARCH 28TH I WAS DRIVING INTO WORK, GOING APPROX. 45-50 MPH, NOTICED THAT MY STEERING GOT TIGHT, CAR HAD SHUT OFF AGAIN. THANKFULLY I WAS IN THE OUTSIDE LANE SO I COULD PULL OVER. CAR STARTED RIGHT UP. IT HAPPENED A 4TH TIME ON APRIL 2, 2014. THIS TIME I FELT THE STEERING WHEEL GETTING TIGHT, I PUT CAR IN NEUTRAL AND IT STARTED RIGHT UP. EVERY TIME THIS HAPPENS MY CAR SHUTS OFF FIRST AND THEN THERE IS A 1-2 SECOND DELAY BEFORE THE TRACTION CONTROL STEERING LIGHT COMES ON. MY CAR IS AT THE DEALERSHIP RIGHT NOW, WAITING TO HEAR. I CHECKED ON THE IGNITION RECALL FOR THE 2010 GRAND CARAVANS AND I WAS TOLD THAT MY VIN# DOES NOT FALL INTO THE RECALL DATES. THIS IS VERY DANGEROUS FOR MYSELF, MY FAMILY AND OTHERS ON THE ROAD. I AM AFRAID TO DRIVE MY CAR!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576934April 2, 2014
SERVICE BRAKES, STEERING, ENGINE
THE IGNITION MOVED ITSELF FROM START TO ACCESSORY, SHUTTING OF THE ENGINE, DISABLING THE POWER STEERING AND BRAKES. LUCKILY I WAS ALREADY COMING TO A STOP OTHERWISE MY LACK OF POWER STEERING AND POWER BRAKES WOULD HAVE CAUSED ME TO CRASH BY THE TIME I REALIZED WHAT HAD HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576166April 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:11V139000 (ELECTRICAL SYSTEM) AND THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. THE IGNITION WAS TOUCHED WHILE DRIVING AND THE VEHICLE STALLED WITHOUT WARNING TWICE. THE INSTRUMENT PANEL WARNING LIGHTS AND GAUGES RANDOMLY SHORT CIRCUIT WITHOUT WARNING. THE CONTACT WAS ABLE TO BE RESTART THE VEHICLE ON MULTIPLE OCCASIONS AFTER THE SECOND ATTEMPT IN PARK. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON MULTIPLE OCCASIONS AND DID NOT PROVIDE A REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 84000. UPDATED 05/12/14 MA UPDATED 7/29/17 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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