Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10626936August 20, 2014
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. WHILE DRIVING 40 MPH, THE CONTACT TOUCHED THE IGNITION AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. IN ADDITION, THE INSTRUMENT PANEL WARNING INDICATORS AND GAUGES FAILED AT RANDOM. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FLICKERED AND FAILED TO ILLUMINATE OCCASIONALLY. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE TIPM NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 77,431.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622347August 14, 2014
ELECTRICAL SYSTEM, POWER TRAIN
AFTER PUT THE GEARSHIFT ON PARK POSITION, AND TURN OFF THE ENGINE, THE KEY FOB WILL STUCK ON ACC POSITION AND CAN NOT COME OUT. NEED TO RESTART THE ENGINE AND SWITCH THE GEARSHIFT TO OTHER POSITIONS AND PUSH BACK TO PARK POSITION ONE OR MORE TIMES, THEN IT MAY COME OUT. THE KEY STUCK ISSUE HAPPENED ABOUT 3 OUT OF 10 FROM A MONTH AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621501August 11, 2014
ELECTRICAL SYSTEM
THE KEY FOB WILL NOT COME OUT OF THE IGNITION. IT STAYS IN THE ACCESSORY POINT. IF YOU MOVE THE CAR FORWARD AND THEN BACKWARD, THEN PLACE THE SHIFTER IN PARK, SOME TIMES THE KEY FOB WILL COME OUT OF THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620827August 8, 2014
SERVICE BRAKES
THE CALIPERS LOCKED UP ON MY REAR DRIVER SIDE WHEEL. THERE WAS A TERRIBLE SMELL AND LOUD SOUND WHEN IT HAPPENED. I WAS OUT OF TOWN WITH MY DAUGHTER. I HAD TO LEAVE THE VAN ON A COUNTRY ROAD AND COME BACK FOR IT LATER IN ORDER TO LET IT COOL SO IT DIDN'T CATCH FIRE. THE COST TO REPAIR WAS $750 TO HAVE ALL 4 CALIPERS REPLACED. I HAD A 2006 DODGE CARAVAN THAT HAD THE SAME THING HAPPEN 3 YEARS AGO. WHEN IT HAPPENED TO ME IN 2011, IT SMOKED AND 911 WAS CALLED TO CHECK OUT THE ISSUE. HAVING HAD 2 OF THE SAME TYPES OF VANS HAVE THE SAME PROBLEM INDICATES TO ME THAT THERE IS SOMETHING WRONG WITH DODGE'S DESIGN OF THEIR VEHICLES. THERE ARE INSTANCES OF THIS PROBLEM ALL OVER THE INTERNET WITH SEVERAL DODGE MODELS. A FRIEND OF MINE SEVERAL YEARS AGO HAD THE SAME PROBLEM WITH A BRAND NEW DODGE DAKOTA THAT SHE HAD FOR 2 WEEKS. THIS IS A DANGEROUS PROBLEM THAT SHOULD BE ADDRESSED BY DODGE. HAVING BRAKES CATCH FIRE IS A DANGEROUS SITUATION. I CAN NO LONGER TAKE MY VAN OUT OF TOWN FOR FEAR OF IT HAPPENING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619137August 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 68 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE OPERATED NORMALLY ONCE IT WAS RESTARTED. THE FAILURE OCCURRED EIGHTEEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618437August 3, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING HOME FROM WORK AT 10PM ON THE FREEWAY AND MY HEADLIGHTS WENT OFF THEN THEY FLASHED 3 TIMES TRIED USING MY BRIGHTS AND ALL MY LIGHTS SHUT OFF.THE ONLY LIGHTS THAT GOT ME HOME SAFE WAS MY PARK LIGHTS.I CHANGED MY BULBS STILL NOT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615310July 22, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 20 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE HEADLIGHTS ONLY ILLUMINATED IF THE VEHICLE WAS RESTARTED. HOWEVER, THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615418July 22, 2014
WHEELS, TIRES:VALVE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE TIRE DEFLATED AND THE LOW TIRE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS WHERE A DIFFERENT TIRE DEFLATED EACH TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/09/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614452July 18, 2014
ENGINE
THIS IS MY FORTH COMPLAINT SINCE PURCHASING THE VAN. WHO HAS TO DUE BEFORE NHTSA DOES ANYTHING ABOUT THIS. I HAVE BEEN COMPLAINING TO DODGE SINCE I FIRST BOUGHT THE VAN. IT WILL SHUT OFF RIDING DOWN THE RODE. THE DEALERSHIP SAID TO JUST WIGGLE THE WEB (THE VAN DOES NOT HAVE A STANDARD KEY) WHEN THE VAN SHUTS OFF. THE DEALERSHIP SAID SOMETIMES THE CONNECTIONS ARE BROKEN BETWEEN THE WEB AND VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609260July 9, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE DID NOT ACCELERATE OVER 20 MPH. THE FAILURE OCCURRED ON TWO OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THE ELECTRONIC THROTTLE CONTROL WAS RESET. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 26,116 AND THE CURRENT MILEAGE WAS 26,121. UPDATED 09/05/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608755July 7, 2014
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I LIVE IN TROY MICHIGAN AND ON A TRIP TO GO PICK UP MY TEENAGE DAUGHTER DRIVING.ON M-59 MY CAR STARTED EXPELLING COOLANT IN THE FORM.OF STEAM FROM UNDERNEATH THE HOOD AND INSIDE THE VEHICLE. I IMMEDIATE STOPPED AT THE CLOSEST AUTOMOTIVE STORE.LESS.THAN A MILE FROM WHERE IT STARTED THE INCIDENT. IT WAS DISCOVERED BY THE MECHANIC AT BELL TIRE THAT THE STEEL INTERCOOLER LINES THAT RUN TO THE INTERIOR HEATER HAD RUPTURED. I CONTACTED CHRYSLER AS STEEL TUBE SHOULD NOT FAIL UNLESS SOME MANUFACTURE ISSUE WAS OVERLOOKED. AS A SENIOR SYSTEMS ENGINEER MEAN TIME BEFORE FAILURE ON A COMPONENT LIKE THIS SHOULD HAVE NEVER HAPPENED AT THE LOW MILEAGE ON THE VEHICLE. I FOLLOWED UP TO FIND.OUT COST TO REPAIR AND THE SALES REP ALSO LET ME KNOW THAT A SECOND GRAND CARAVAN 2008 MODEL HAD JUST COME.IN WITH THE SAME FAILURE. THIS IS ABSOLUTELY CHRYSLER FAILURE TO ENGINEER THIS CORRECTLY AND I WOULD.LILE TO SEE THIS RESOLVED BEFORE GREATER DAMAGE IS DONE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608133July 3, 2014
ELECTRICAL SYSTEM
WINDOW VENT AND LOCK SWITCH STARTED SMOKING AND START A FIRE ON DRIVER SIDE DOOR DOOR PANEL IS ALSO MELTED DODGE REFUSING TO FIX UNDER THE RECALL FOR THE VENT SWITCH. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10607033June 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606151June 26, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO TURN OFF WITH THE KEY IN THE IGNITION. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY PERFORMED THE RECALL REPAIRS BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605598June 24, 2014
VEHICLE SPEED CONTROL
MY PARENTS BOUGHT A 2010 DODGE CARAVAN NEW, AND WE WERE ON A FAMILY ROAD TRIP IN CALIFORNIA THIS MONTH. MILEAGE WAS ONLY AT 3500 (M/L) WHEN WE LEFT WASHINGTON. IT HAD JUST BEEN SERVICED AT THE DEALERSHIP BEFORE WE LEFT. USED CRUISE CONTROL ON I-5 SOUTH THROUGH WASHINGTON, OREGON, AND CALIFORNIA. THE CRUISE CONTROL WAS FUSSY AND INCONSISTENT, BUT FUNCTIONAL MORE OR LESS. AFTER ARRIVING AT FAMILY MEMBER'S HOUSE IN CA., NEVER USED CRUISE CONTROL WHILE DRIVING BECAUSE OF WINDY ROADS. ON TUESDAY, JUNE 17TH, 2014 (DURING OUR TRIP) , I WAS HEADING EAST ON HWY. 12, WEST OF LODI, CA. THERE WAS A LONG MERGE LANE, AND I WAS ACCELERATING IN TO TRAFFIC. I WAS NOT USING CRUISE CONTROL. AS I PULLED ON TO THE HIGHWAY, THE ACCELERATOR PEDAL WENT OUT FROM UNDER MY FOOT AND STUCK TO THE FLOOR. I PUT BOTH FEET ON THE BRAKE, AND THE ENGINE WAS ROARING, RED-LINED. I REMEMBERED HEARING ON THE NEWS TO PUT THE VEHICLE IN NEUTRAL, WHICH I DID. THE BRAKES WORKED, AND I PULLED OVER ON THE SHOULDER OF THE HIGHWAY. THE MOTOR WAS STILL REVVING, SO I THEN TURNED OFF THE ENGINE. AFTER SEVERAL MINUTES OF CONVERSATION WITH FAMILY (AND PRAYERS OF THANKS!!!), WE CONTINUED ON OUR WAY. ON THURSDAY, JUNE 19TH, I TOOK THE VAN TO A DODGE DEALER IN FOLSOM, CA. TO HAVE THE VEHICLE DIAGNOSED. MILEAGE WAS AT 4308 IN FOLSOM, SO VEHICLE WAS BASICALLY NEW, BUT OFF WARRANTY. THE ONLY THING THEY FOUND WAS A TRANSMISSION CODE FOR OVERHEATING 6 STARTS AGO. THEY SAID EVERYTHING CHECKED OUT FINE. I HAVE CHECKED A FEW WEBSITES, AND WE ARE NOT THE FIRST PEOPLE TO EXPERIENCE THIS ACCELERATOR PROBLEM. I AM SO THANKFUL THAT MY 80 YEAR OLD MOM WAS NOT DRIVING THE VEHICLE WHEN THIS HAPPENED, OR THERE COULD HAVE BEEN CATASTROPHIC RESULTS. I REALLY HOPE CHRYSLER TAKES THIS SERIOUSLY AND FINDS A SOLUTION FOR THIS, BEFORE PEOPLE DIE FROM THIS KIND OF INCIDENT.SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604511June 19, 2014
ENGINE AND ENGINE COOLING
AT 30,015 MILES MY AIR CONDITIONER STOPPED WORKING AND BLOWING HOT AIR. I HAVE TAKE IT TO THE DEALERSHIP, WHERE I HAD BOUGHT IT BRAND NEW AND WAS TOLD SINCE IT WAS OVER 30,000 MILES IT WAS NOT COVERED BY WARRANTY. ONLY 15 MILES OVER. I AM A 70 YEAR OLD WOMAN ON A FIXED IN COME. YOU PURCHASE A NEW VEHICLE AND EXPECT THINGS TO WORK OR LAST PAST 30,000 MILES. SHAME ON DODGE AND CHRYSLER FOR NOT BACKING THERE PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604601June 19, 2014
ENGINE
ENGINE SHUT DOWN WHILE DRIVING 60 MPH DOWN THE EXPRESSWAY. THIS WAS THE 29TH OCCURRENCE. THE 30 HAPPENED WHILE I WAS DRIVING OVER A BRIDGE IN OUR NEIGHBORHOOD TWO WEEKS LATER AT ABOUT 20 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599161June 18, 2014
POWER TRAIN, ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE DRIVING THE IGNITION SWITCH TURNED OFF AND RESULTED IN A LOSS OF POWER STEERING AND BRAKES. VEHICLE WAS IN HEAVY TRAFFIC AND ALMOST CAUSED A MULTIPLE CAR PILEUP. THIS HAS BEEN HAPPENING FOR MONTHS. DODGE CHARGED ME $89 TO DIAGNOSE AND THE RESULT WAS THE DEALER TOLD ME TO GET AN OIL CHANGE AND MY RADIATOR CAP MIGHT BE LEAKING. I CONTACTED DODGE CORPORATE ESCALATING TO A MANAGER WITH NO RESULTS. MY WIFE AND KIDS COULD HAVE BEEN KILLED. I WAS FORCED TO TRADE TO VEHICLE WHICH COSTS ME LOTS OF MONEY LOSS. DODGE DID NOT CARE AND EITHER DID THE DEALER. THERE ARE NO OTHER KEYS ON THE KEY RING TO INTERFERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604343June 18, 2014
ENGINE, FUEL/PROPULSION SYSTEM
FIVE SEPARATE TIMES WHILE DRIVING THIS VAN THE ENGINE JUST SHUTS DOWN AND WE COAST TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS, THE LAST EVENT OCCURRED WHILE DRIVING ON THE EXPRESSWAY AT AN APROX. SPEED OF 55-60 MPH. SPEED OF THE VAN DOES NOT SEEM TO MATTER AS WE HAVE HAD THIS OCCUR AT SPEEDS RANGING FROM 15-60 MPH. WEATHER ALSO DOES NOT SEEM TO MATTER AS THE EVENTS HAPPENED IN WINTER AND SUMMER. WE HAVE REPORTED THIS PROBLEM TO THE DODGE DEALERSHIP. THEY KEPT OUR VAN FOR A WEEK ATTEMPTING TO HAVE THE PROBLEM OCCUR FOR THEM WITHOUT SUCCESS. WE ARE FEARFUL EVERY TIME WE DRIVE THIS VAN BECAUSE WHEN THE ENGINE SHUTS OFF WE LOSE POWER TO THE STEERING AND BRAKES. THIS IS DANGEROUS! CHRYSLER DOES NOT SEEM TO HAVE A SOLUTION TO THIS PROBLEM. HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598644June 16, 2014
ELECTRICAL SYSTEM
AFTER PLACING SHIFTING LEVER IN PARK, STEPPING ON THE EMERGENCY BRAKE I TRIED TO REMOVE IGNITION KEY AND IT WOULD NOT COME OUT. I DOUBLED CHECK TO MAKE SURE I WAS PLACING IN THE OFF POSITION. PLACED SHIFTER LEVER IN VARIOUS POSITIONS AND THEN BACK INTO PARK AND THE KEY STILL WOULD NOT COME OUT. SAT THERE FOR ABOUT 5-10 MINUTES AND THEN THE KEY FINALLY CAME OUT. TOOK TO DEALERSHIP AND THEY COULD NOT DUPLICATE ISSUE BUT DEALERSHIP LUBRICATED THE IGNITION CYLINDER AND IT SEEMED TO HELP. THEN IT HAPPENED AGAIN ABOUT 6 MONTHS LATER AND I AGAIN TOOK TO THE SAME DODGE DEALER (ROCKWALL DODGE IN ROCKWALL TX 75189). THEY REMOVED THE IGNITION KEY AND REMOVED A SPRING OR REPLACED A SPRING AND STATED THIS SHOULD FIX IT. HOWEVER, OVER THE LAST SEVERAL MONTHS IT IS DOING THE SAME THING...IGNITION SWITCH STUCK. I AM AFRAID SOMEDAY I WILL NOT BE ABLE TO TURN ENGINE OFF OR GET KEY OUT. HAVE OTHERS HAD THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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