Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11549410October 11, 2023
FUEL/PROPULSION SYSTEM
For some reason my caravan has started leaking gas from on top of the gas tank. not sure why, but I heard the was a recall but it was over 15 years ago so you people don't list anything older. i've only had the car a couple months, and also having a catalytic converter problem as well..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549230October 10, 2023
ELECTRICAL SYSTEM
The contact owns a 2017 Dodge Grand Caravan. The contact stated when she attempted to start the vehicle there was no sound of the starter motor and the instrument cluster remained black when she turned the ignition on. The contact had attempted to jump start the vehicle and had to have the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the TIPM panel had failed. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 19V813000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549296October 10, 2023
UNKNOWN OR OTHER
Dealer edited the carfax to make no accident reported car but when I ran carfax it has 2 accidents. Dealer this fraud might be consider as fraud. Detail: Bought the car on April 2023. FairFax motor provided me no accident carfax but when I ran my own carfax found that car had 2 accident. Accident No.1: First accident reported on May-2018 but Fairfax motor gave me carfax had no accident. This people tempered carfax report. I have original copy with my sign on it with purchase deal document. Uploaded the dealer fraud copy of the carfax report. Accident No.2: 2nd accident reported on 04/26/2023 but I purchase the car on 04/22/203 and got delivered my home by (Sales person) on 04/27/2023. I have delivery text massaged confirmation for proof. How can they had accident before delivery and not informed me at all? I did email couple of time to (Sales person) for justification and ask me to connect (owner or manager) but she ignored my email.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549154October 10, 2023
ENGINE
Symptoms and Unknown: There are numerous reports of the oil filter housing that is prone to cracking which causes the engines in 3.6 Pentastar V6 engines to leak oil. This engine issue affects the 2011 and newer Grand Caravans with the said engine. My sister has had to replace this part twice now (Every other year - She replaced the last one two years ago) in her Grand Caravan SE. The symptoms which leads us to know that this is the problem is the vehicle develops a really bad oil leak and the oil level ends up being a quart low. The same symptoms happened when the first part was replaced prior to the part that needs to be replaced now. My sister was informed that the part she put in last time is not a definite fix as the said part could malfunction and crack again. This is a defect of the design of this engine that needs to be recalled and replaced with the new part free of charge that is also an updated part that is different than older parts that will not break. This is a SAFETY HAZARD as my sister has two small children and they could wind up on the road or interstate broken down. RECALL or TSB (TECHNICAL SERVICE BULLETIN) is needed from Chrysler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548914October 8, 2023
UNKNOWN OR OTHER
The drivers side passenger sliding door won't unlock or open. It is stuck at the lock position and you can not manually or using the van system unlock and open the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548788October 7, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The sliding doors does not unlock on its own. Needs to be manually unlocked and makes a buzzing sound when pushing the lock button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548524October 5, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548086October 3, 2023
ELECTRICAL SYSTEM
The driver's side rear sliding door is stuck in the locked position so I'm not able to unlock the door. This goes for the button on the front door, the button on the key fob and manually unlocking it from the back seat. This is a huge safety issue. Someone could die if they couldn't get out in an emergency. From doing a quick search online, there are hundreds if not thousands of this same issue. Something must be done before someone dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546384September 25, 2023
UNKNOWN OR OTHER
The sliding door power locks are stuck locked closed. I can’t open the sliding doors with anything. The key fob, the internal electric push buttons in van, and the manual unlock tabs won’t unlock them. So if we had an accident, people in the back two rows would be unable to open the sliding doors to get out. If that’s not a safety issue, I don’t know what is. NHTSA has already closed their investigation of this issue after Chrysler issued extended warranty D21-15 (x98) which supposedly will fix this safety problem at no cost to the owner. There are a multitude of internet discussions of this issue, with many owners reporting that Dodge dealerships are now charging them for the repairs based on an amendment Chrysler made to the initial Service Bulletin TSB 23-017-20. I called a local dealership and they said that their understanding of Extended warranty D21-15 (amended TSB 23-036-21) is that it will not cover the repairs to my vehicle because the sliding door locks are not “buzzing” when I attempt to lock or unlock them. That asterisked verbiage was included in an amended TSB after Dodge initially approved a warranty extension, effectively excluding a large percentage of costly repairs to a known safety issue. I called the FCA US LLC customer Service at 1-800-423-6343, and the call center REP told me I should just try calling different dealerships to see if I can get a different answer. I got the same answer from another dealership. How this bait and switch passed muster at NHTSA is simply astonishing. So a multitude of 2016 Dodge Grand Caravans have sliding doors that fail locked closed. Some are failing due to power lock actuators failing and some may be due to door latches failing. All of these failures are a known safety issue that Dodge should be fixing at no cost to owner. I will be filing a lawsuit claim regarding this unresolved safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546424September 25, 2023
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle failed to start. The contact stated that he had replaced the starter and the battery; however, the failure persisted. The dealer was notified of the failure and informed the contact that the failure could be related to NHTSA Campaign Number: 11V139000 (Electrical System); however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545943September 22, 2023
POWER TRAIN, ENGINE
Transmission failed at 85000 miles for a 2016 model dodge grand caravan. Vehicle taken to dealer for inspection and repaired. Vehicle will stalled then suddenly stopped when driving putting myself and family at risk of injury or death.There were no warning light or indicator prior to this issue. There are numerous reports on these type of vehicles failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545805September 21, 2023
AIR BAGS
The contact owns a 2006 Dodge Grand Caravan. The contact stated that on several occasions, the air bag warning light illuminated for two minutes and then disappeared. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 146,032.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545836September 21, 2023
POWER TRAIN
I have the transmission pump fail and cause the torque converter to fail. With transmission failed may have caused an accident. I had a mechanic look at issue and found out the problem with the transmission and cost of repair. Has not been inspected at this time. I did not have any prior notice with lights or check engine light on in the car before issue with the transmission. Dodge has a recall S44 which lists the R/T Grand Caravan as this problem will occur. It has to fall in the date of manufacture between Jul 3, 2015 and April 18, 2016. I do not have the R/T model but car was manufactured within the dates listed above. Maybe this recall needs to be expanded to other models built in the same range of dates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545872September 21, 2023
ELECTRICAL SYSTEM
The passenger sliding door starting making a squeaky noise and now won’t open or even unlock. The lock actuator is not working causing this to be a safety issue. I know it was a recall on certain caravan but mine was not. Trying to figure out how it can be added in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545900September 21, 2023
UNKNOWN OR OTHER
2017 Dodge Grand Caravan. Check engine light reading code P0302 (cylinder 2 misfire). Mechanic replaced spark plugs and coils, but car is still throwing same code. This is appears to also be an issue with a recall on other year models of Dodge Grand Caravans. Mechanics unsure what to do as components have already been replaced and engine light comes back on after clearing code repeatedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545932September 21, 2023
POWER TRAIN
Transmission fluid pressure pump/sensor failure Just like all the other Dodge grand caravan vehicles of this year !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545543September 20, 2023
STRUCTURE:BODY
Middle electronic sliding doors will not open electronically and there is no way to open these doors during an emergency - trapping the middle occupants inside without a way to escape.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545629September 20, 2023
AIR BAGS
The contact owns a 2016 Dodge Grand Caravan. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure due to the warning light no longer being illuminated. The vehicle was not diagnosed or repaired. On another occasion, while driving at an undisclosed speed, the air bag warning light illuminated again. The vehicle was towed back to the local dealer, where it was diagnosed that the air bag and the driver’s side seat needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545372September 19, 2023
ENGINE, ELECTRICAL SYSTEM
While driving on expressways vehicle will suddenly lose all power. making it difficult to get to vehicle off the road. this has occurred 5 times in the past year, most recently 09/192023, all times with adults and children in car. One of the incidents, I was unable to get off road as was in a construction zone with no shoulder, so had to sit in lane with oncoming traffic and was very fortunate not to have been rear ended and hit. This is a major safety issue. No warning lights, no symptoms prior to each occurrence, vehicle just dies. Once completely stopped, try to start vehicle and it just rumbles and then dies. Wait 30 minutes, then vehicle will start up and run normally until next incident. Have taken vehicle to 2 different mechanics with no solution and no diagnosis as there are no engine error codes reported.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545506September 19, 2023
FUEL/PROPULSION SYSTEM
I was driving down highway 60 when my van backfired. I thought it was a blown tire & started pulling off the highway. When pulling off the highway I noticed the orange glare off the side rails on the highway. That's when I realized that the van had caught on fire under the hood. Once I pulled over I had a friend call 911 to report my van on fire while I tried to open the hood & put the fire out. The hood was to hot to open so I grabbed everything I could from my van & stayed clear of it until the Arizona fire dept & Arizona highway patrol came. All my information was taken by the Arizona highway patrol. I was told that my van will be at J&S Towing & that my friends & i can leave the scene.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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