Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10662031December 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660754November 25, 2014
AIR BAGS, ELECTRICAL SYSTEM
MY VAN OCCASIONALLY WILL NOT START. I REPLACED THE BATTERY AND SOON AFTER BEGAN HAVING PROBLEMS WITH THE VAN FAILING TO START. THEN I NOTICED THAT THE PASSENGER AIRBAG DASHBOARD COVER WAS OPEN. ALSO, THE PASSENGER REAR SLIDING DOOR DOES NOT LATCH PROPERLY. I HAVE TRIED USING BOTH THE REMOTE KEY LOCK AND MANUALLY PRESSING THE BUTTON TO CLOSE THE DOOR. IT TAKES SEVERAL ATTEMPTS TO GET IT TO CLOSE AND LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654515November 12, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. ALSO, THE VEHICLE WOULD SHUT OFF WHEN THE KEY WAS INADVERTENTLY TOUCHED WITHIN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,589.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651703October 31, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE KEY FAILED TO RELEASE AND FRACTURED WHILE IN THE IGNITION SWITCH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650326October 27, 2014
ENGINE
OUR 2010 DODGE GRAND CARAVAN IS OVER CONSUMING OIL. WE HAVE A NORMAL OIL CHANGE DONE AND BEFORE WE GET TO THE 3000 MILES WHEN THE NEXT ONE IS TO BE DONE THE VAN IS DRY/OUT OF OIL! THE LIGHT COMES ON THE DASH INDICATING THERE IS NO OIL AND THE OIL LEVEL IN THE VAN DOES NOT EVEN REACH THE DIP STICK, IT IS COMPLETELY DRY. WE TOOK THE VAN IN APRIL 2014 TO ZEIGLER IN DOWNERS GROVE, IL AND THEY HAD US COME BACK EVERY 1000 MILES TO CHECK AGAIN, EACH TIME IT WAS AT LEAST 1.5 OR SO QUARTS LOW. THEY WOULD TOP IT OFF AND SAY COME BACK IN 1000 MILES. THAT IS NOT NORMAL A VEHICLE SHOULD NOT KEEP NEEDING OIL TO BE ADDED AND IF NO OIL IS ADDED IT IS EMPTY BEFORE YOU HAVE DRIVEN 3000 MILES. SINCE THE DEALER WAS NO HELP SAYING IT IS NORMAL, WHICH THIS IS NOT, I HAVE NEVER HAD TO ADD OIL TO ANY OF MY VEHICLES BETWEEN OIL CHANGES, TODAY WE CALLED CHRYSLER TO HANDLE THE PROBLEM...ALL CHRYSLER WOULD DO WAS CALL THE DEALER WHO TOLD THEM THIS IS NORMAL AND SAID THAT THEY HAVE TO SIDE WITH THE DEALER AND NOT FIX THE PROBLEM...WE PAID FOR AN EXTENDED WARRANTY ON THIS VAN AND IT NEEDS TO BE FIXED ASAP BEFORE THE WARRANTY IS UP!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649543October 23, 2014
EXTERIOR LIGHTING
WHILE DRIVING BETWEEN 30 AND 35 MILES PER HOUR, AT AROUND 7:40PM, THE LOW BEAMS ON MY 2010 DODGE GRAND CARAVAN WENT COMPLETELY OFF. I PULLED OVER AND WAS UNABLE TO GET THEM BACK ON AND HAD TO DRIVE WITH MY HIGH BEAMS ON. TOOK IT TO A MECHANIC, EXPLAINED TO HIM EXACTLY WHAT HAPPENED, BUT WHEN HE WENT TO CHECK THEM THEY TURNED ON AND HE FOUND NO VISIBLE PROBLEMS. THE MECHANIC TOLD US THAT HE HAD RESEARCHED ONLINE WHAT THE PROBLEM COULD BE AND FOUND THAT THERE WERE MANY COMPLAINTS ABOUT THIS ISSUE. I AM NOW AFRAID TO DRIVE AT NIGHT OR IN THE RAIN AFTER SEEING ALL THE COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM. I CAN ONLY IMAGINE WHAT COULD HAPPEN DRIVING AT NIGHT TIME ON A CURVY ROAD AND THE LIGHTS FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648578October 18, 2014
EXTERIOR LIGHTING
HEADLIGHTS TURN OFF UNEXPECTEDLY WHILE DRIVING. SERVICE TESTED HEADLIGHT SYSTEM AND DID NOT EXPERIENCE ANY ABNORMALITIES. PERFORMED DIAGNOSTIC SCAN AND FOUND STORED LOW BEAM AND HIGH BEAM "CONTROL CIRCUIT LOW". CLEARED STORED TROUBLE CODES AND REPLACED HEADLIGHT SWITCH AS A LIKELY CAUSE OF SYMPTOM DESCRIBED. HEADLIGHT TURNED OFF AGAIN UNEXPECTEDLY WHILE DRIVING IN THE RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643417October 8, 2014
SERVICE BRAKES
BRAKES WERE CHECKED BY DEALER AND SAID TO BE FINE. AFTER A FEW MILES AT ROAD SPEED, I STOPPED AND SMELLED HOT BRAKES. REAR DRIVER'S WAS SMOKING. LUBE ON GUIDES WAS BOILING AND ROTORS WERE BLUE. DEALER CLAIMS THERE IS NO PROBLEM. CLAIMS IT IS OUR ROUGH WINTERS HERE IN CENTRAL NY. BUT THEY HAD JUST CHECKED THEM AND NO SALT OR WINTER IN JULY. I HAVE RUINED 4 SETS OF REAR BRAKES AND ROTORS SINCE THEN. JUST REPLACED THE FRONT FOR THE FIRST TIME AT 70,000 MILES. THERE IS SOMETHING WRONG WITH THE SYSTEM THAT IS APPLYING THE REAR BRAKES WHEN NOT NEEDED. SOMETIMES I FIND THE RIGHT SIDE SMOKING AND SOMETIMES THE LEFT. WE HAVE DONE EVERYTHING ACCORDING TO SPEC. FILED THE GUIDES, LUBED THE GUIDES TO BE SURE EVERYTHING IS FREE. NOTHING HELPS. IT IS DANGEROUS BECAUSE ALL I HAVE IS THE FRONT BRAKES TO STOP IN AN EMERGENCY. YOUR DEALER CLAIMS THIS IS NORMAL TO ONLY GET 14000 MILES ON A SET OF REAR BRAKES. THEY DID REPLACE ONE CALIPER BUT IT MADE NO DIFFERENCE. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641931October 7, 2014
ELECTRICAL SYSTEM, ENGINE
I WAS PULLING OUT OF A SIDE STREET ONTO A MAIN ROAD WHEN THE ENGINE SHUT OFF. THIS WAS THE SECOND TIME WITHIN THE PAST MONTH THAT THIS HAPPENED. ABOUT A WEEK AFTER I HAD THE SECOND IGNITION FAILURE I RECEIVED A RECALL NOTICE (L25) FROM CHRYSLER TELLING ME THAT THEY HAD A PROBLEM WITH THEIR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) THAT CAUSES THE ENGINE TO SHUT DOWN WHILE DRIVING. WHEN I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER (1-800-853-1403) THEY TOLD ME THAT THE PARTS TO FIX THE PROBLEM WERE NOT AVAILABLE AND, EVEN THOUGH THE VEHICLE HAD SHUT DOWN TWICE, THEY DIDN'T CARE AND WOULDN'T PROVIDE A LOANER/RENTAL VEHICLE UNTIL THE REPAIR WAS MADE. THIS IS A SIMILAR SITUATION THAT GM DEALT WITH RECENTLY AND DID PROVIDE TEMPORARY REPLACEMENT VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640948October 2, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE KEY WAS TURNED TO THE OFF POSITION, THE ENGINE REMAINED ACTIVATED. THE CONTACT STATED THAT IN ORDER FOR THE ENGINE TO SHUT OFF, THE BATTERY NEEDED TO BE DISCONNECTED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,933. UPDATED 11/21/14*CN THE VEHICLE WAS REPAIRED BY THE DEALER. UPDATED 01/08/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639134September 25, 2014
SERVICE BRAKES
JUST HAD 2010 VAN THAT WAS PURCHASED NEW IN FOR A ROUTINE OIL CHANGE. WAS TOLD THAT WE NEED TO REPLACE REAR BRAKE PADS, ROTORS AND CALIPERS. 61,000 MILES. THIS WILL BE THE 3RD SET OF PADS AND ROTORS ON THE REAR. BASED ON THE TYPE OF DRIVING WE DO THIS SHOULD NOT BE HAPPENING. INTERESTINGLY ENOUGH AROUND 15,000 MILES CHRYSLER REPLACED THE FRONT ROTORS AND PADS BECAUSE OF A KNOWN ISSUE. IF I REMEMBER CORRECTLY IT WAS BECAUSE OF A CALIPER STICKING ON THE FRONT. THESE PADS, ROTORS AND CALIPERS HAVE NOT NEEDED TO BE REPLACED OR SERVICED IN OVER 45,000 MILES BASED ON ALL THE FEEDBACK ONLINE AND A CONVERSATION WITH AN ASE CERTIFIED MECHANIC IT IS A VERY COMMON ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638372September 23, 2014
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE REVERSING AT APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND A GRINDING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR BRAKE PADS, ROTORS, AND CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE FRONT BRAKES WERE PREVIOUSLY REPLACED APPROXIMATELY TEN MONTHS PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637231September 18, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SPOILER BECAME WARPED IN WARM TEMPERATURES. THE DEALER STATED THAT THE SPOILER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637125September 17, 2014
ENGINE, STEERING
SEVERAL TIMES WHILE DRIVING OUT OF NEIGHBORHOOD THE VAN WILL SHUT OFF WITHOUT WARNING. ENGINE DIES CAUSING POWER STEERING TO NOT FUNCTION EITHER. IT HAS RECENTLY BECOME MORE FREQUENT AND HAS NOW BEGUN TO DIE EVEN AFTER WARMING UP AND AT HIGHER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629617August 30, 2014
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE IGNITION KEY WAS DISPLACED FROM THE RUN TO THE ACCESSORY POSITION WHILE DRIVING, CAUSING THE ENGINE TO SHUT OFF. I CALLED DODGE AND THEY STATED THIS CAR WAS ALREADY RECALLED FOR THIS PROBLEM IN 2011 AND ACCORDING TO THEM WAS FIXED AT THAT TIME. I BOUGHT THE CAR IN 2012 USED AND THIS PROBLEM REAPPEARED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628760August 27, 2014
TIRES
A LOW TIRE INDICATOR APPEARED ON THE DASHBOARD. PROCEEDED TO CHECK TIRE PRESSURE. WHILE UNSCREWING VALVE CAP FROM THE TIRE VALVE STEM THE VALVE STEM BROKE LEAVING ALL AIR OUT OF THE TIRE. NEVER HAVE EXPERIENCED ANYTHING LIKE THIS BEFORE. I TOOK THE TIRE OFF THE VEHICLE AND WENT TO THE LOCAL TIRE STORE. THE SERVICE PERSON TOLD ME THIS IS A VERY COMMON PROBLEM WITH CHRYSLER VALVE STEMS THAT HAVE THE AIR PRESSURE SENSORS. HE SAID MANY PEOPLE HAVE COMPLAINED ABOUT THIS AND THAT I WAS FORTUNATE THAT IT HAPPENED AT HOME IN MY DRIVEWAY AND NOT IN THE CAR WASH OR ON THE ROAD WHERE ANY SEVERE IMPACT COULD BREAK THE STEM AND CAUSE A RAPID LOSS OF TIRE PRESSURE. I CALLED THE DODGE DEALER WONDERING IF THERE HAD BEEN A RECALL ON THESE VALVE STEMS. THERE HASN'T BEEN. THIS SHOULDN'T HAPPEN AND IS IN MY OPINION A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED EITHER THROUGH CANCELLATION OF THIS MANDATE ON TIRE PRESSURE SENSORS OR ENSURING THAT THESE VALVE STEMS WILL NOT DETERIORATE TO THE POINT THAT PERSONS DRIVING THESE VEHICLES ARE PUT IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628356August 26, 2014
SERVICE BRAKES
SINCE BASICALLY BRAND NEW THE BRAKES FELT FUNNY TO ME. MY WIFE SAID IT WAS JUST ME. HAD DEALER CHECK THEM UNDER 1 YEAR AND THEY SAID NOTHING WAS WRONG. WITHIN 6 MONTH OF THAT VISIT THE RECALL CAME OUT AND FRONT BRAKES COULD BE REPLACED. COST ME THE DEDUCTIBLE. WELL THAT FIX HAS NEVER FELT RIGHT EITHER AND IT'S GETTING WORSE. THE SHAKE IS VIOLENT NOW IN ADDITION TON THE GRINDING THAT HAPPENS EVERY TIME THE CAR JUST STARTS UP FOR THE DAY OR GOD FORBID YOU HAVE TO HIT THEM HARD FOR A QUICK STOP. TONS OF GROANING AND CREAKS NOT TOO MENTION AND DRAGGED OUT STOP. YOU ALSO CAN'T TELL ME THIS KIND OF SHAKING IS GOOD FOR THE OTHER FRONT END PARTS. AS I SEE IT I CAN KEEP GOING THROUGH SETS OF BRAKES THAT WILL WARP FAST AND NOT PROVIDE ME AND MY FAMILY THE SAFETY WE NEED TO BE COMFORTABLE OR GET RID OF IT. GIVE YOU ONE GUESS WHICH DIRECTION I'M HEADING. SAID COMMERCIAL FOR DODGE AND THEIR QUALITY. I HAVE OWNED MANY DODGE VEHICLES BUT WILL LIKELY MOVE ON ALL TOGETHER FROM THEM. ALREADY REPLACED MY DODGE DURANGO 2004 THAT DID QUITE WELL WITH 2012 NISSAN ARMADA. I WILL BE WATCHING IN MY REAR VIEW FOR DODGE MIN-VANS AND BE SURE TO MOVE OUT THE WAY NOT KNOWING IF THEY CAN STOP BEFORE HITTING ME. THE WORST BRAKING I HAVE FELT ON A CAR EVER AND I'VE DRIVEN SOME TERRIBLE 1970'S MACHINES. BOO DODGE ON THIS ONE FOR NOT STEPPING UP AND FIXING THE ENTIRE PROBLEM. GUESS POTENTIAL LAWSUITS WILL COST THEM LESS. HOW DO THEY SLEEP AT NIGHT. THAT FELT GOOD TO GET OFF MY CHEST I TRULY HATE THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628401August 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE DRIVER SIDE PASSENGER DOOR SWITCH CAUGHT ON FIRE. THE VEHICLE WAS MERGED TO SIDE OF ROAD. THE FIRE DEPARTMENT WAS CONTACTED AND THEY EXTINGUISHED THE FIRE. THE DEALER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64, 0000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10628504August 26, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THE HEAD LIGHTS MALFUNCTIONED. AS A RESULT, NEITHER THE HIGH NOR THE LOW BEAM HEAD LIGHTS WOULD TURN ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627876August 24, 2014
ENGINE
I'VE BEEN DEALING WITH AN OIL CONSUMPTION PROBLEM FOR OVER 20,000 MILES NOW.I HAVE A CASE # WITH CHRYSLER HEADQUARTERS BUT THE DEALER CAN'T FIND WHERE THE OIL IS GOING.I WAS THREE QUARTS LOW AT ONE OIL CHANGE AND CHRYSLER SAID THAT IS WITHIN THEIR LIMITS OF ONE QUART EVERY 750 MILES FOR A VEHICLE OVER 50,000 MILES.I FIND THAT UNACCEPTABLE.THAT WOULD MEAN I WOULD BE 8 QUARTS LOW IN AN ENGINE THAT ONLY HAS 5 QUARTS AT A 6000 MILE OIL CHANGE.I'VE FOUND MANY OTHER PEOPLE,ON LINE.WITH THE SAME PROBLEM.ONE TECH.SAID TO WRITE YOUR DEPT.SINCE I HAD NO OTHER PLACE TO TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan