Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10632453September 11, 2014
TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE TIRE AIR PRESSURE WAS LOW. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR PASSENGER SIDE TIRE DEFLATED DUE TO A FAULTY METAL VALVE STEM THAT HAD CRACKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE VALVE STEM TO REMEDY THE FAILURE. LATER, THE CONTACT DISCOVERED THAT THE ADDITIONAL THREE METAL VALVE STEMS WERE ALSO CRACKED AND AIR WAS LEAKING FROM EACH TIRE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632492September 11, 2014
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
VEHICLE STALLS OUT AFTER FILLING UP WITH GAS. IT WILL RUN ROUGH AFTER A FILL UP AND STALL OUT AT THE NEXT STOP YOU HAVE TO MAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632542September 11, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD STALL IMMEDIATELY AFTER REFUELING. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS AND IN SOME INSTANCES THE VEHICLE WOULD STALL UP TO TWO TIMES BEFORE OPERATING AS NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632112September 10, 2014
FUEL/PROPULSION SYSTEM, ENGINE, STEERING
WHEN I FILL UP MY VAN, THE VEHICLE WILL START HOWEVER AFTER A FEW MINUTES AND I AM ON THE HIGHWAY THE CAR COMPLETELY SHUTS OFF. HAVE HAD TO SEVERAL MECHANICS LOOK AT THE VAN, AND NO ONE KNOWS WHAT THE ISSUE IS. I TRY TO RIDE AROUND THE GAS STATION PARKING LOT TO INSURE THE VAN IS GOING TO RUN BECAUSE I HAVE HAD SEVERAL CLOSE CALLS WHEN THE VEHICLE SHUTS DOWN WHEN I AM TRYING TO CROSS TRAFFIC. I WILL THEN HAVE NO BRAKES, POWER STEERING, ETC. THE VAN SHUTS COMPLETELY OFF. I USUALLY ABLE TO RESTART THE VEHICLE. THIS IS A VERY UNSAFE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632175September 10, 2014
FUEL/PROPULSION SYSTEM
AFTER FILLING MY GAS TANK, I DROVE APPROXIMATELY 2 MILES AND THE CAR TOTALLY LOST POWER AND STALLED. THE ENTIRE DASH PANEL DIED AND I LOST ALL STEERING CAPABILITIES. THIS HAS HAPPENED MULTIPLE TIMES AND I NO LONGER FILL MY GAS TANK TO THE FULLEST CAPACITY FOR FEAR THAT THE CAR WILL STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632231September 10, 2014
STEERING, FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
NEARLY EVERY TIME THE WE FILL THE TANK FULL OF FUEL THE ENGINE SHUTS DOWN AFTER LEAVING THE STATION. TYPICALLY IT WILL HAPPEN MID TURN WHILE PULLING OUT OF THE STATION OR ELSE WITHIN A BLOCK OF LEAVING. WHEN IT HAPPENS THE STEERING STOPS WORKING NORMALLY. WE HAVE TO SHIFT THE VEHICLE TO NEUTRAL AND RESTART IT AND THEN PUT IT BACK IN DRIVE AND GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632266September 10, 2014
STEERING, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VAN STALLS AFTER FILLING THE GRAND CARAVAN WITH FUEL. LOSES STEERING AND SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632270September 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN REFUELING TO A HALF OR FULL FUEL TANK, THE VEHICLE STALLED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. ADDITIONALLY, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT A SENSOR FAILED WITHIN THE FUEL TANK AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632275September 10, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE PARKED, THE HORN AND THE WINDSHIELD WIPER MOTOR ACTIVATED INDEPENDENTLY. AS A RESULT, THE BATTERY NEEDED TO BE DISCONNECTED. IN ADDITION, THE CONTACT STATED THAT THE A/C FAILED TO ACTIVATE AND THE DOORS FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632305September 10, 2014
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER REFUELING AND DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AFTER REFUELING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT ABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 10/8/14*CN 10/24/14*CN UPDATED 02/03/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632307September 10, 2014
FUEL/PROPULSION SYSTEM
ON JULY 20, 2014, WE FILLED UP THE VAN AND TRAVELED APPROX 120 MILES OUT OF TOWN. LATER IN THE AFTERNOON, WHEN TRYING TO PULL FORWARD FROM A DEAD STOP AT RED LIGHT, THE VAN STALLED. AFTER 3 ATTEMPTS, WE WERE ABLE TO GET TO THE SIDE OF THE ROAD. TURNED OFF THE CAR AND WAITED A FEW MOMENTS. WE WERE ABLE TO PROCEED WITH NO PROBLEMS. TOOK THE VAN TO THE DEALERSHIP THE NEXT WEEK AND WERE TOLD THAT WE PROBABLY HAD WATER IN THE FUEL. THE SAME THING HAS HAPPENED APPROXIMATELY 6-8 MORE TIMES IN THE LAST 2 MONTHS. THE MOST RECENT WAS FRIDAY, SEPTEMBER 5, 2014. I FILLED UP LATE IN THE MORNING. THE VAN STALLED TWICE LATER IN THE AFTERNOON WHEN TRYING TO PULL OUT FROM STOP SIGNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632326September 10, 2014
FUEL/PROPULSION SYSTEM, ENGINE
FREQUENTLY AFTER FILLING UP WITH GAS AT COSTCO, THE VAN STALLS, ESPECIALLY WHILE I AM GOING AROUND A TURN. IT HAS COME CLOSE TO CAUSING AN ACCIDENT BUT I HAVE BEEN ABLE TO PUT IT IN NEUTRAL AND GET IT STARTED QUICKLY ENOUGH TO AVOID GETTING REAR-ENDED. VERY STRANGE AND ANNOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631730September 9, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE LEFT SIDE REAR SLIDING DOOR STOPPED WORKING IN JUNE 2013 BY ONLY OPENING ABOUT 3 INCHES AND STOPPING, THEN LATER STARTED NOT UNLOCKING AUTOMATICALLY. YOU THEN HAD TO EITHER PULL THE DOOR OPEN OR PULL IT SHUT. IN JULY OF 2014 THE RIGHT SIDE REAR SLIDING DOOR STOPPED WORKING AND UNLOCKING AUTOMATICALLY. WE ACTUALLY STARTED HAVING PROBLEM WITH IT SHORTLY AFTER WE BOUGHT IT IN APRIL 2005. IF YOU HAD IT OPEN, IT WOULD OCCASIONALLY NOT CLOSE AT ALL EVEN MANUALLY UNTIL YOU PULLED ON IT FOR A WHILE. WE TOOK IT TO THE DEALER MORE THAN ONCE AND THEY SAID NOTHING WAS WRONG WITH IT. NOW, BOTH HAVE TO BE MANUALLY UNLOCKED AND ON OCCASION THE RIGHT SIDE WILL OPEN AUTOMATICALLY AFTER YOU MANUALLY UNLOCK IT. NEITHER OF THE REAR SLIDING DOORS LOCK OR UNLOCK AUTOMATICALLY WITH THE BUTTON ON THE HEADLINER, THE AUTOMATIC BUTTON ON THE DOOR, OR WITH THE KEY. THE LEFT DOOR DOES NOT EVEN WANT TO OPEN MANUALLY FROM THE INSIDE. THIS GETS SCARY WHEN YOU HAVE A BABY SEAT ON THE OTHER SIDE AND OTHERS HAVE LEFT THE VEHICLE BEFORE YOU AND YOU HAVE NO ONE TO OPEN THE DOOR AND ARE UNABLE TO CLIMB OVER THE FRONT SEATS DUE TO HEALTH ISSUES. WHEN WE BOUGHT THE VAN WE WERE SHOWN AT THE DEALER HOW THE DOORS WOULD STOP IF THERE WAS A HAND, FOOT, OR SOMETHING IN THE DOORWAY TO AVOID INJURY, SO COULD THE MECHANICALS THAT WORK THIS BE AT FAULT?? WE NEVER WANTED TO TRY THIS TO SEE, BUT THIS IS ABOUT WHERE THE DOOR STOPS WORKING ON THE LEFT SIDE. I NOTICED THAT THERE ARE MANY, MANY COMPLAINTS ABOUT THESE DOORS NOT WORKING. I BELIEVE THIS TO BE A SAFETY ISSUE AND CANNOT UNDERSTAND WITH ALL THE COMPLAINTS WHY THIS ISSUE HAS NOT BEEN ADDRESSED BY CHRYSLER. TO BE HONEST WE HAVE HAD MULTIPLE ISSUES WITH THIS VAN SINCE WE BOUGHT IT AND SPOKE TO LOTS OF PEOPLE WITH THE SAME COMPLAINTS. WE FEEL THERE NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631793September 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH ON AN INCLINE, THE GEAR SHIFTER FAILED TO REDUCE THE SPEED OF THE VEHICLE. THE DEALER STATED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 10/22/14*CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND WOULD NOT ASSIST WITH THE REPAIR OF THE VEHICLE. THE MANUFACTURER STATED THE SHIFTER WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THE TIRE PRESSURE SENSOR VALVE FAILED ON ALL 4 WHEEL. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. UPDATED 4/6/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631797September 9, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE TOTAL INTEGRATED POWER MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 69,800. UPDATED 10/22/14*CN THE CONSUMER STATED AT HIGH SPEED OR BUSY EXIT/ENTRANCE RAMP THE ENGINE, POWER STEERING, ETC. STALLED. THE DRIVER MANAGED TO PULL THE VEHICLE SAFELY TO THE SIDE OF THE ROAD. UPDATED 04/6/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631845September 9, 2014
ENGINE, STEERING, UNKNOWN OR OTHER
IN OCTOBER OF 2013 I TOOK MY VEHICLE TO MY LOCAL CHRYSLER DEALERSHIP EXPLAINING TO THEM MY CAR STALLS WHEN IT COMES TO AN INCLINE IN THE ROAD I'M TALKING MERE INCHES, NOT CLIMBING UP GIGANTIC HILL. SINCE OCTOBER IT HAS CONTINUOUSLY STALLED OUT ON ME, TO GO SO FAR AS TO JUST STOPPING AT A RED LIGHT. IF I PUT MY FOOT ON THE BRAKE AND BEGAN TO SLOW DOWN, THE ENTIRE VEHICLE STARTS SHAKING AND FEELS AS THOUGH THE TIRES ARE TRYING TO GRIP THE ROAD AND THERE IS A JUMPING AND JOLTING SENSATION. MY CAR CUTS OFF AT LEAST ONCE A WEEK SINCE OCTOBER. I'VE TAKEN IT TO THE DEALERSHIP TO RUN A DIAGNOSTIC, BUT THEY CAN'T FIND ANYTHING WRONG WITH IT. OF COURSE THEY'RE WILLING TO TAKE THE ENTIRE CAR APART AND CHARGE ME FOR IT BUT I CAN'T AFFORD THAT! WHAT'S HAPPENING TO MY VEHICLE IS FROM A MANUFACTURE DEFECT. I WAS SO HAPPY TO SEE THE NEWS ARTICLE ON WED. COM TODAY WHICH IS WHY I'M CONTACTING YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631878September 9, 2014
ENGINE
I WAS DRIVING 75 ON THE HIGHWAY AND MY CAR JUST TURNED OFF. IT HAS DONE IT THREE TIMES SINCE THEN. I TOOK IT TO THE DODGE DEALER AND THEY SAID NOTHING WAS WRONG WITH IT BECAUSE THEY COULD NOT DUPLICATE THE PROPLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631929September 9, 2014
ELECTRICAL SYSTEM
THE WIRELESS IGNITION NODE(WIN) MODULE MAY HAVE UNINTENTIONAL MOVEMENT OF THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) FROM THE ON TO THE ACCESSORY POSITION WHILE DRIVING. THE MANUFACTURER RECALL NUMBER :L25, THE NHTSA RECALL NUMBER:11V-139. WELL MY VEHICLE SHUT DOWN, HAD IT TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED(MURPHY FORD, 1130 TOWNSHIP LINE RD, CHESTER PA 19013) ON FRIDAY, SEPTEMBER 5, 2014 AROUND 3PM. CALL FROM THEM SAYING IT WOULD HAVE TO BE TAKEN TO A DODGE DEALERSHIP(18014 US 202, GLEN MILLS PA 19342). CALL FROM THIS DEALERSHIP ON SEPTEMBER 9, 2014. THE PART NUMBER FOR REPAIRS TO MY VEHICLE IS 689241069AA. I DON'T UNDERSTAND WHY THIS IS NOT COVERED UNDER THE RECALL. THIS PROBLEM CAUSED MY CAR NOT TO START AND IT LOCKED IN GEAR, LOCKED THE STEERING WHEEL, AND LOCKED ALL WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631993September 9, 2014
SERVICE BRAKES
ANTILOCK BRAKE WARNING LIGHT STAYS ON FOR MORE THAN 8 HOURS SYSTEM WAS OFF LINE AND NOT OPERABLE. NEXT DAY WARNING LIGHT CAME ON AND THAN WENT OFF. THIS HAS HAPPENED SEVERAL OTHER TIMES PLACING THE ANTILOCK BRAKING SYSTEM OFF THAN ON AGAIN. I BELIEVE THE ANTILOCK BRAKING SYSTEM OF THIS DODGE CARAVAN WAS/IS DEFECTIVE AT THE TIME OF MANUFACTURE OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632005September 9, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
PASSENGER SIDE SLIDING DOOR WILL NOT LOCK BY REMOTE KEY. DRIVER SIDE SLIDING DOOR WILL NOT OPEN OR CLOSE BY REMOTE KEY OR INTERIOR CONSOLE KEY. I BELIEVE THE SYSTEM IS DEFECTIVE AND THAT SWITCHES ARE DEFECTIVE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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