Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10704006April 6, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHEN THIS INCIDENT OCCURRED, I WAS DRIVING 20 MPH IN A SCHOOL ZONE AND MY DAUGHTER WAS IN THE VAN WITH ME. ALL THE ELECTRICAL INSTRUMENTATION SUDDENLY TURNED OFF. THE VAN CONTINUED TO MOVE FORWARD, BUT THE TURN SIGNALS, DASH INSTRUMENT PANEL, WINDOWS, LOCKS, ETC. ALL FAILED TO WORK. I THOUGHT A FUSE HAD BLOWN OR SOMETHING. I PULLED OFF THE ROAD AND PARKED, BUT THE VAN WOULD ONLY TURN PART WAY OFF. THE MOTOR STOPPED RUNNING, BUT THE KEY INDICATED THAT THE MOTOR WAS STILL ON. THE KEY WOULD NOT TURN COUNTER CLOCKWISE, OR "OFF" PAST THE "ON" DESIGNATION MARKED ON THE IGNITION. THE KEY WOULD NOT RELEASE/COME OUT OF THE IGNITION. SINCE I COULD NOT GET THE KEY OUT OF THE IGNITION, I TRIED TO START THE VAN. IT WOULD NOT START. MY HUSBAND CAME OUT AND TRIED TO JUMP START IT, THINKING IT MIGHT BE A PROBLEM WITH THE BATTERY. THIS WAS UNSUCCESSFUL. I HAD CALLED A LOCAL MECHANIC FROM THE CAR, AND WITH HIS HELP MY HUSBAND WAS ABLE TO GET THE VAN STARTED. HE DROVE IT TO THE MECHANIC'S SHOP. THE MECHANIC LOOKED AT THE "CODES" AND SAID IT LOOKED LIKE IT WAS UNDER RECALL. HE WAS ABLE TO GET THE KEY TO RELEASE AND MY HUSBAND DROVE THE VAN TO THE LOCAL DODGE DEALERSHIP. THE DEALERSHIP TOLD HIM THAT OUR VAN WAS PART OF AN IGNITION RECALL AND THAT DODGE WOULD HAVE THE PARTS REPLACED. WE HAVE BEEN WAITING MORE THAN TWO WEEKS NOW, AND STILL THE DEALER SAYS THE PARTS ARE NOT AVAILABLE. I AM AFRAID TO DRIVE THE VAN. I TRANSPORT MY CHILDREN AND CHILDREN IN A CARPOOL. I CANNOT RISK THEIR SAFETY, AND I HAVE NO CAR TO DRIVE TO WORK. THE FIRST WEEK WITHOUT THE VAN, I BORROWED A CAR. I WAS ON VACATION FOR THE NEXT WEEK. I BELIEVED DODGE WOULD HAVE THE PARTS TO FIX MY VAN IN THOSE TWO WEEKS. DODGE HAS STILL NOT FIXED MY VAN. IF THESE PROBLEMS CAUSE A WRECK, WILL THE AIRBAGS EVEN DEPLOY? IT IS APPALLING THAT DODGE EXPECTS ME TO DRIVE MY FAMILY AROUND IN AN UNSAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702887March 31, 2015
ELECTRICAL SYSTEM
ON MULTIPLE OCCASIONS THE ELECTRONIC IGNITION SWITCH HAS FAILED TO OPERATE. THE SWITCH FAILS TO START THE ENGINE AND THE SWITCH WILL NOT ROTATE TO THE OFF POSITION (WILL NOT TURN BEYOND ACC. POSITION). THIS IS A FAMILY VAN USED FOR MANY SHORT TRIPS, INCLUDING STARTS AND STOPS. UNEXPECTEDLY BEING UNABLE TO START THE ENGINE, AND BEING UNABLE TO TURN THE VEHICLE OFF, REMOVE THE KEY, OR LOCK THE VEHICLE IS A SERIOUS SECURITY ISSUE AND A HAZARD IN SOME SITUATIONS. A QUICK LOOK AT THE INTERNET SHOWS THAT THIS IS A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702383March 28, 2015
ENGINE, STEERING, SERVICE BRAKES
IN THE FIRST DRIVE OF THE DAY (NO MATTER WHAT TIME OF THE DAY) WITHIN 4 BLOCKS OF MY HOME, THE VEHICLE STALLS WHILE DRIVING. THIS HAS SO FAR HAPPENED 8 TIMES OVER THE LAST 9 MONTHS. THIS INCIDENT HAS OCCURRED WITH 3 DIFFERENT DRIVERS AND IN THE SAME EXACT LOCATION 7 OUT OF THE 8 TIMES. VEHICLE IS ALWAYS COASTING (NOT ACCELERATING) AROUND 20 MILES PER HOUR. WHEN THIS INCIDENT OCCURS, THE ENGINE TURNS OFF, WHICH DISABLES THE STEERING, BRAKES, AND ACCELERATION. THIS LEAVES THE DRIVER AND ITS PASSENGERS IN SERIOUS, POTENTIALLY LETHAL, DANGER. WE HAVE TAKEN THIS VEHICLE MULTIPLE TIMES TO THE DEALERSHIP, AND THEY CLAIM THAT THIS VEHICLE IS NOT INCLUDED IN THE RECALL. THEY STATE THAT THERE ARE NO ERROR CODES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702139March 27, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE AIR BAGS WARNING LIGHT ILLUMINATED AND THE HORN FAILED SIMULTANEOUSLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695455March 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695202March 18, 2015
WHEELS
THE TIRE VALVE STEM CRACKED,CAUSING THE TIRE TO DEFLATE. THIS IS THE SECOND TIME WITHIN A YEAR, DIFFERENT WHEEL THE FIRST INCIDENT. I AM GOING TO REPLACE ALL STEMS. BOTH TIRE STEMS WERE FOUND CRACKED AND LEAKING AIR WHILE PARKED. MANY ON LINE COMPLAINTS. NO RECALL BY DODGE YET, THIS IS A REAL DANGER TO THE PUBLIC. IF THE STEMS SHOULD FAIL AT HIGH SPEEDS COULD LEAD TO ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694101March 13, 2015
ENGINE
THE VEHICLE STALLS WHILE DRIVING BETWEEN 30 AND 35 MPH. THERE IS NO WARNING AND IT JUST QUITS. WHEN IT DOES YOU LOSE ALL POWER STEERING AND ELECTRICAL SYSTEMS. THERE IS NO RHYME OR REASON AS TO WHEN THIS HAPPENS - IT CAN BE SHORTLY AFTER STARTING THE MORNING DRIVE OR AFTER YOU HAVE BEEN DRIVING FOR 20 MINUTES. IT ALSO HAPPENS SPORADICALLY SO IT IS VERY HARD TO DETERMINE IF AND WHEN IT WILL HAPPEN. WE HAVE HAD THE CAR CHECKED MANY TIMES BY THE DEALER WHERE WE PURCHASED THE VEHICLE AND THEY HAVE NOT BEEN ABLE TO FIND ANYTHING. IT HAS CONTINUED TO STALL SPORADICALLY OVER THE PAST 5-6 MONTHS. WE NOW SEE THAT THERE IS A RECALL FOR 2010 DODGE CARAVANS BASED ON THIS FAULTY IGNITION SWITCH, HOWEVER THE DEALER INFORMS US THAT OUR CAR IS NOT INCLUDED IN THE RECALL AND THERE IS NOTHING THEY CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693323March 10, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON APRIL 2, 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692771March 8, 2015
ELECTRICAL SYSTEM
TL- THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V2340 (ELECTRICAL) WAS RECEIVED IN MAY 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCONNECTED THE VENT WINDOW SWITCH UNTIL THE PARTS BECOME AVAILABLE TO PERFORM THE REMEDY LISTED IN THE RECALL. AFTER CONTACTING THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS NOT AVAILABLE. JFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692708March 7, 2015
ENGINE, STEERING, SERVICE BRAKES
THE VEHICLE CUTS OFF AT NORMAL OPERATING SPEED ON BUMPY SURFACES OR AFTER GOING OVER BUMPS IN THE ROAD. VEHICLE LOST POWER STEERING, BRAKING, AND THE ENGINE CUTS OFF. THIS RESULTED IN AND EMERGENCY EXIT FROM THE LANE OF TRAVEL. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST 12 MONTHS. THIS APPEARS TO BE THE SAME SYMPTOMS OF A CURRENT RECALL FOR THE IGNITION SWITCH ON SIMILAR VEHICLES OF THIS MODEL. DODGE MAKES NO ATTEMPT TO ASSIST WITH VERIFYING THAT THERE IS AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692329March 5, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 67 MPH, THE ENTIRE ELECTRICAL COMPONENT BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691686March 2, 2015
ENGINE
WHILE DRIVING THE 2010 DODGE GRAND CARAVAN IT SUDDENLY STALLS. THERE DOES NOT APPEAR TO BE A REASON BEHIND IT, AT LEAST THE DEALER IS UNABLE TO PINPOINT IT. IT HAS HAPPENED 4 TIMES, WITH THE MOST RECENT BEING JUST AFTER HAVING IT INTO THE DEALER WHERE THEY REPLACED THE BATTERY AND THE BATTERY CABLE AND DID AN OIL CHANGE, WITH A TOTAL COST OF $325. HOWEVER, THEY ALSO SAID IT MAY BE THE MODULE THAT NEEDS TO BE REPLACED AT A COST OF OVER $600.00. HOWEVER, THEY APPARENTLY DO NOT KNOW OR JUST TRYING TO RUN UP THE COST OF REPAIRING THE VEHICLE. I SEE A LOT OF OTHERS WHO ARE COMPLAINING ABOUT STALLING PROBLEMS WITH NO SATISFACTION. WHAT IS THE PROBLEM??? THIS IS A SERIOUS SAFETY PROBLEM AS STALLING CAN OCCUR ANYWHERE AND INVOLVE SERIOUS ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691117February 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684087February 18, 2015
ELECTRICAL SYSTEM
WHILE DRIVING VEHICLE IN A RESIDENTIAL AREA AT 20 MPH THE VEHICLE SHUT OFF (ENGINE STOPPED RUNNING, LOST POWER STEERING, LOST POWER BRAKES AND IM GUESSING THE AIR BAGS). IMMEDIATELY CHECKED THE IGNITION AND OBSERVED THE KEY TO BE SECURELY IN THE "ON" POSITION (IT DID NOT MOVE TO THE ACCESSORY POSITION). WAS ABLE TO IMMEDIATELY RESTART VEHICLE. TOOK VEHICLE TO DODGE DEALERSHIP AND THEY DID NOT FIND ANY PROBLEM WITH THE IGNITION. THERE WERE NO ERROR CODES IN THE VEHICLE COMPUTER. DEALERSHIP SUGGESTED REMOVING ALL EXTRA KEYS/KEY RINGS...SO DID SO. APPROXIMATELY 2 WEEKS LATER, WITH ONLY THE CAR KEY SECURELY IN THE IGNITION (NO KEY RINGS, ETC) AGAIN WHILE DRIVING IN A RESIDENTIAL AREA AT 20 MPH THE VEHICLE SHUT OFF (ENGINE STOPPED RUNNING, LOST POWER STEERING, LOST POWER BRAKES AND IM GUESSING THE AIR BAGS) AND ALMOST RAN A STOP SIGN. IMMEDIATELY CHECKED THE IGNITION AND OBSERVED THE KEY TO BE SECURELY IN THE "ON" POSITION (IT DID NOT MOVE TO THE ACCESSORY POSITION). THIS RECURRING ISSUE IS GOING TO RESULT IN A DEATH. DODGE NEEDS TO ADDRESS THIS ISSUE IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684113February 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683488February 14, 2015
ELECTRICAL SYSTEM
WAS NOTIFIED OF THE ELECTRICAL PROBLEM OF THE IGNITION RECALL. WAS NOTIFIED THAT THE PRODUCT WAS ON BACKORDER AND I AM STILL WAITING ON THE PRODUCT TO HAVE THIS CORRECTED BEFORE ANYTHING MAJOR COULD HAPPEN. I AM VERY UNSATISFIED WITH THE LOCAL DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663907February 12, 2015
AIR BAGS
2010 DODGE GRAND CARAVAN DANGEROUS DRIVER SIDE AIR BAGS. *MW THE CONSUMER AND HIS WIFE WERE INVOLVED IN AN ACCIDENT. WHEN THE AIR BAGS DEPLOYED, HIS WIFE WAS INJURED. THE CONSUMER STATED HIS WIFE WAS HIT BY THE AIR BAG WITH SUCH FORCE, IT KNOCKED HER UNCONSCIOUS FOR 20 MINUTES OR MORE. THE DODGE INSIGNIA FROM THE CENTER OF THE STEERING WHEEL WAS PERMANENTLY IMPRINTED ON HER STOMACH. HIS WIFE ALSO SUFFERED FROM INCREASING NERVE DAMAGE FROM SPINAL INJURES CAUSED BY THE AIR BAG. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10681124February 4, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ANTIFREEZE LEAKED ALL OVER THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER HOSE ASSEMBLY NEEDED TO BE REPLACED. THE HOSE WAS REPLACED BY THE CONTACT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681296February 4, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE WOULD SHIFT INTO A LOWER GEAR CAUSING THE SPEED TO DECREASE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 03/30/15*LJ THE CONSUMER STATED THE DEALER REBUILT THE TRANSMISSION AT THE MANUFACTURER'S EXPENSE. UPDATED 6/23/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681320February 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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