Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10669849January 3, 2015
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I RECEIVED A SAFETY RECALL LETTER FOR REAR QUARTER VENT WINDOW SWITCH, MAY GET OVERHEATED AND HAVE FIRE SO TOOK IT TO THE SHERMAN DODGE THEY DISCONNECTED THE SWITCH AND TOLD THEY LET ME KNOW WHEN THE PARTS ARRIVE, ITS BEEN ALMOST 5 MONTHS THEY HAVE NOT CALLED AND WHEN I CALL THEY SAY THE PARTS ARE NOT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669866January 3, 2015
FUEL SYSTEM, GASOLINE
EVERY TIME AFTER REFUELING THE CAR WITH A FULL TANK, AFTER ABOUT A MILE OF DRIVING THE ENGINE WILL STUMBLE OR DIE ALTOGETHER. THIS CAUSES LOSS OF POWER STEERING AND POWER BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669591January 2, 2015
ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE L25/NHTSA 14V-373 ON 9/15/2014 INDICATING THAT I WOULD BE RECEIVING A FOLLOW-UP NOTICE WHEN THE REMEDY PART IS AVAILABLE. TO DATE NO NOTICE HAS BEEN RECEIVED. CALLED THE DEALER, THE CHRYSLER RECALL CENTER AND THE NHTSA VEHICLE SAFETY HOTLINE WITH NO ONE ABLE TO FIND OUT WHEN THE REPLACEMENT PARTS WILL BE AVAILABLE. SOMEONE MUST BE ABLE TO FIND OUT THAT INFORMATION! PLEASE PROVIDE THE NAME AND TELEPHONE NUMBER OF THE PERSON I SHOULD CONTACT TO OBTAIN THE INFORMATION AS TO WHEN THE PART WILL BE AVAILABLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669584January 2, 2015
ENGINE, STEERING
VEHICLE STALLED TWICE AFTER FILLING UP WITH GAS. FIRST STALL HAPPENED APPROXIMATELY 500 FEET FROM FILLING STATION, WHILE STILL IN A PARKING LOT. THE SECOND STALL HAPPENED APPROXIMATELY 0.5 MILES FROM THE FILLING STATION WHILE TURNING FROM A ROADWAY INTO A BUSINESS. EACH STALL REQUIRED SEVERAL CRANKS OF THE ENGINE TO RE-START. WHEN THE ENGINE QUITS, THE POWER STEERING ALSO GOES AWAY. THIS HAS BEEN AN INTERMITTENT OCCURRENCE SINCE EARLY 2013, WITH IT BECOMING A REGULAR OCCURRENCE AFTER EACH GASOLINE FILL UP (LATER IN 2013). THE TANK IS ALWAYS FILLED UNTIL THE PUMP SHUTS OFF. IT IS NEVER PARTIALLY FILLED, SO I CANNOT SAY IF IT ONLY OCCURS WITH A FULL FILL UP. THIS IS THE FIRST TIME I DECIDED TO RESEARCH THE SITUATION AND FILE A COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669635January 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669678January 2, 2015
FUEL/PROPULSION SYSTEM, ENGINE
INVESTIGATION: DP 14-002; PROMPTED BY: DEFECT PETITION; DATE OPENED: 09/05/2014; INVESTIGATOR: [XXX]; REVIEWER: [XXX]; APPROVER: [XXX]; SUBJECT: ENGINE STALL AFTER REFUELING. PLEASE INCLUDE ME IN THE ABOVE MENTIONED COMPLAINT/INVESTIGATION # DP 14-002. AFTER REFUELING, MY ENGINE STALLS ABOUT 1 TO 2 MINUTES AFTER STARTING ALMOST EVERY TIME I FILL-UP WITH FUEL. WHEN THE FUELING NOZZLE TRIPS FOR THE FIRST TIME, I DO NOT ATTEMPT TO CONTINUE ADDING MORE FUEL AND POSSIBLY OVERFILLING THE FUEL TANK. I HAVE BEEN CAUGHT IN HEAVY TRAFFIC AT TIMES WITH THE ENGINE STALLING AND IT TAKES 2 TO 3 ATTEMPTS TO RESTART THE VEHICLE. THIS IS VERY DANGEROUS! NOW AFTER REFUELING, I PULL AWAY FROM THE PUMPS AND PARK OUT OF THE WAY AND ALLOW THE ENGINE TO STALL. AFTER ATTEMPTING TO RESTART SEVERAL TIMES, THE ENGINE WILL MISFIRE FOR ABOUT 30 TO 45 SECONDS, THEN THE ENGINE WILL SMOOTH OUT AND RUN FINE UNTIL THE NEXT REFUELING. I WANT TO THANK YOU IN ADVANCE FOR ALL OF YOUR HELP IN THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669676January 2, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS TURNED ON, THE HEATER WOULD NOT OPERATE AND THE FRONT WINDSHIELD COULD NOT BE DEFROSTED, IMPAIRING THE VISIBILITY OF THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669729January 2, 2015
ENGINE
ENGINE UNEXPECTEDLY STALLS SHORTLY AFTER REFUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669493January 1, 2015
AIR BAGS
MY AIRBAG WARNING LIGHT RECENTLY CAME ON AND IS STAYING ON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669269December 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669335December 31, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
FOR 1 MONTH THE VEHICLE WAS DIFFICULT TO START. IT WOULD CRANK JUST FINE, BUT THE ENGINE WOULD NOT 'IGNITE' (ESPECIALLY WHEN COLD.) THE VEHICLE WOULD FINALLY START AFTER 5-10 LONG ATTEMPTS (TURNING THE ENGINE OVER AND OVER AND THEN TURNING THE KEY TO THE OFF POSITION BEFORE TRYING AGAIN.) THIS DIFFICULT STARTUP ISSUE LASTED FOR 4 WEEKS. AT THAT POINT THE VEHICLE BEGAN TO STALL AFTER RUNNING FOR 10 - 20 MINUTES (SOMETIMES WHILE DRIVING.) FINALLY, AFTER PARKING THE VEHICLE ONE EVENING, THE FUEL PUMP CONTINUED TO RUN AFTER THE ENGINE WAS SHUT OFF AND THE KEY WAS REMOVED. IT WASN'T NOTICED RIGHT AWAY, SO BY MORNING THE BATTERY WAS COMPLETELY DEAD. ALL MY RESEARCH INDICATED THE FUEL RELAY IS FAULTY. BUT THE RELAY IS BUILT INTO THE TIPM AND THERE IS NO EASY FIX. THIS SEEMS TO BE HAPPENING ON ALL 2011 CHRYSLER/DODGE VEHICLES AND THERE IS EVEN A RECALL ON THE DODGE DURANGO FOR THE ISSUE. THIS FAULTY TIPM NEEDS TO BE RECALLED AND REPLACED. MY LOCAL DEALERSHIP HAS SUGGESTED THAT I GET THE RELAY 'FIXED" USING THE FIX MENTIONED IN THE DURANGO RECALL. THE SERVICE ADVISER SUGGESTED IT WOULD BE AROUND $400 (NO GUARANTEE) AND THAT IT WOULD BE REIMBURSED IF THE RECALL WAS EXTENDED TO MY MAKE OF VEHICLE AT SOME POINT IN THE FUTURE. I'M WORRIED THAT THEY ARE GOING TO MAKE IT WORSE AND WRECK THE TIPM, WHICH IS A PART THAT COSTS OVER $1000 (AND HARD TO FIND.) I HOPE TO UPDATE THIS COMPLAINT AFTER THE VEHICLE IS 'FIXED.' *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669413December 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659558December 30, 2014
ELECTRICAL SYSTEM
2013 DODGE GRAND CARAVAN. A PROBLEM WITH THE WINDOW SWITCH FOR THE TWO REAR WINDOWS. *TA THE CONSUMER STATED IT SHOULDN'T TAKE 3 1/2 MONTHS TO GET A PART TO CORRECT A RECALL DEFECT. RECALL # 14V234000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669167December 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668953December 30, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS CLOSED INDEPENDENTLY AND STRUCK A PASSENGER. THE CONTACT WAS CONCERNED THAT A PASSENGER MIGHT SUSTAIN INJURIES DUE TO THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 3/13/15*CN THE CONSUMER STATED THE LIFT GATE CAME DOWN WHILE SHE WAS STANDING UNDER IT. UPDATED 03/26/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668958December 30, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND BECAME STUCK CAUSING THE VEHICLE TO INCREASE IN SPEED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,700. UPDATED 3/13/15 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668970December 30, 2014
FUEL/PROPULSION SYSTEM
FROM 2013 ON, EVERY TIME I FILL MY VAN UP, WHETHER HALF WAY OR ALL THE WAY, IT STALLS AFTER GOING A FEW FEET OR SOMETIMES FURTHER. IT IS COMPLETELY UNEXPECTED. I HAVE STALLED IN TRAFFIC, PULLING INTO TRAFFIC OR JUST SITTING AT A STOP SIGN OR LIGHT. LATELY IT TAKES TWO OR THREE TIMES TO START UP AGAIN. I HAVE TRIED EXPENSIVE GAS AND CHEAPER GAS WITH SAME RESULT. I WAS TOLD BY MECHANIC IT WOULD BE A HUGE COST TO FIX SO DID NOT DO ANYTHING ABOUT IT. IT IS FRUSTRATING AND IS BECOMING DANGEROUS AS IT IS COMPLETELY UNEXPECTED. THIS IS ALSO A PROBLEM THAT CAN ONLY BE SHOWN TO A MECHANIC AT FILL UP. MOST OF THE TIME I AM TOLD I AM OVERFILLING WHICH IS NOT THE CASE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668663December 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668756December 29, 2014
ENGINE, FUEL SYSTEM, GASOLINE
WHEN IT FIRST BEGAN THE VAN WOULD STALL AND SKIP UPON ACCELERATION BETWEEN 20-50 MPH. NOW THE VAN STALLS AND/OR SKIPS AT ANY POINT OF ACCELERATION. THE ENGINE LIGHT COMES ON RIGHT AFTER THERE IS FUEL ADDED TO THE TANK AND THIS IS WHEN THE STALLING IS THE WORSE. THE ENGINE LIGHT ALSO COMES ON WHEN THERE IS1/4 TANK OF GAS LEFT AND THE DISTANCE TO EMPTY NUMBER JUMPS AROUND WHEN THERE IS LESS THAN 1/4 OF A TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661718December 29, 2014
ELECTRICAL SYSTEM
2009 DODGE GRAND CARAVAN FREQUENTLY OPERATED BUTTON IGNITION KEY DEFECT. *MW THE DEALER INFORMED THE CONSUMER, THE REPAIR KITS WERE UNAVAILABLE TO PERFORM THE RECALL. THE CONSUMER REFERENCED RECALL # 14V373000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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