Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10676974January 21, 2015
AIR BAGS, SEAT BELTS
I PURCHASED MY DODGE GRAND CARAVAN SPORT 2003 BRAND NEW OFF THE LOT IN NOV. 2002. I KEPT IT IN MINT CONDITION WITH ALL MAINTENANCE LOGS FILLED OUT. AT THE TIME OF INCIDENT THERE WERE ONLY 95,000 MILES ON THE VAN. IT HAD NEVER BEEN IN A WRECK BEFORE. ON JAN 18 2015 WHILE DRIVING IN THE MOUNTAINS I HIT BLACK ICE AND LOST CONTROL OF THE VEHICLE. IT FLIPPED FRONT TO BACK, DID A 180 MID AIR, LANDED ON WHEELS THEN ROLLED AT LEAST ONCE TO THE LEFT, LANDING ON THE WHEELS AGAIN. THE AIRBAGS NEVER DEPLOYED. MY PASSENGER AND I BOTH HAD OUR SEATBELTS ON HOWEVER I STILL LIFTED UP AND HIT MY HEAD ON THE ROOF AND THE WINDSHIELD. WE ARE STILL ASSESSING OUR INJURIES. I AM EXTREMELY CONCERNED AS TO HOW I LIFTED OUT OF MY SEAT, BASICALLY THE SEATBELT DID NOT TIGHTEN TO ME. ALSO WHY DIDN'T THE AIRBAGS DEPLOY? HAS THERE BEEN A RECALL CONCERNING THE AIRBAGS OR SEAT BELTS OR OTHER THAT I WAS NEVER INFORMED OF? *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10677014January 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677019January 21, 2015
UNKNOWN OR OTHER
I HAVE RECEIVED A SECOND RECALL NOTICE ON MY VAN ; HAVE TAKEN IT IN FOR SERVICE AND ASKED ABOUT HAVING THE ISSUE TAKEN CARE OF BUT, THE DEALERSHIP HAS NOT RECEIVED REPLACEMENT PARTS YET. IT IS NOW THE MIDDLE OF JANUARY 2015 AND THIS NOTIFICATION WAS FIRST ISSUED LAST JUNE!! WHAT IS THE HOLD UP WITH THE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677028January 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT BEING SENT OUT, AS IT WAS IN A WAREHOUSE, BECAUSE ALL RECIPIENTS HAD NOT BEEN NOTIFIED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677120January 21, 2015
FUEL/PROPULSION SYSTEM
VEHICLE HESITATED FIRST TIME WHILE GOING 50 MPH AFTER REFUELING - REGULAR GAS. CHECKED THE TACH, WENT TO ALMOST ZERO, THEN BACK UP AGAIN. RODE ROUGH FOR A WHILE. STALLED FIRST TIME AFTER REFUELING W/ REGULAR GAS, @ 35 MPH, ALMOST CAUSING ME TO HIT A CURB - LOSS OF POWER STEERING AND BRAKES. RESTARTED OKAY. STALLED A 2ND TIME AFTER REFUELING AT RED LIGHT, JUST 500 FT FROM GAS STATION. TOOK 2 TIMES TO START IT. WHEN WE FIGURED IT WAS NOT A BAD TANK OF GAS, WE HAD OUR LOCAL MECHANIC CHECK IT, AND WE PAID OVER $200.00 FOR A CRANKSHAFT POSITION SENSOR TO BE REPLACED. BUT WE REFUELED THE VAN SOON AFTER, AND IT STALLED OUT AGAIN. THAT WAS WHEN I DECIDED TO LOOK ONLINE TO SEE IF ANYONE ELSE HAS ENCOUNTERED THE SAME PROBLEM. I WAS AMAZED AT HOW MANY PEOPLE HAD COMPLAINED, AND WERE TOLD IT?S NOT A KNOWN ISSUE. IT SOUNDS TO ME LIKE DODGE/CHRYSLER DOESN'T WANT TO ACCEPT RESPONSIBILITY FOR THE PROBLEM. I CHECKED ONLINE AND FOUND 40 COMPLAINTS FOR THE SAME ISSUE HERE: HTTP://EN.ALLEXPERTS.COM/Q/CHRYSLER-REPAIR-807/F/STALLING-REFUELING.HTM [DODGE CARAVAN AND/OR CHRYSLER TOWN & COUNTRY STALLING AFTER REFUELING]. THEY ALL CALLED DODGE/CHRYSLER AND WERE TOLD THAT IT WASN'T A KNOWN ISSUE. PLEASE FOLLOW THROUGH ON THIS, AND HAVE DODGE/CHRYSLER RECTIFY IT BEFORE SOMEONE IS KILLED. HERE IS A PAGE NOT BY DODGE THAT GIVES THE SOLUTION: HTTP://RICKSFREEAUTOREPAIRADVICE.COM/ENGINE-STALLS-AFTER-FILLING-TANK-CHRYSLER-MINIVAN/ THE REMEDY IS TO PAY OVER $700 FOR AN ENTIRE TANK, BECAUSE CHRYSLER DOESN'T SELL THE PART ALONE, WHICH IS THE VAPOR/LIQUID SEPARATOR VALVE. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678148January 21, 2015
ELECTRICAL SYSTEM
LAST MAY 7, 2014, I RECEIVED A SAFETY RECALL FROM CHRYSLER, I VISITED THE DEALER AND WAS TOLD THAT THEY DIDN'T HAVE THE PART, AND AS SOON AS THEY WILL RECEIVE IT THEY WILL LET ME KNOW. TIME PASS BY AND I RECEIVED A SECOND SAFETY RECALL, AT THAT TIME I NEEDED TO TAKE MY CAR TO THE DEALER TO BE REPAIR AND ASKED FOR THE PART, THEY DID NOT HAVE IT YET. THEY DISABLE THE REAR QUARTER VENT WINDOWS TO AVOID PROBLEMS. THEY ASKED ME TO CALL PARTS DEPT. TO FIND OUT WHEN THEY WILL HAVE THE FAMOUS PART. IS BEEN 8 MONTHS AND NOTHING IS BEEN SOLVED. HOW LONG DO I HAVE TO WAIT? IS THAT PART SO DIFFICULT TO FIND? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676608January 20, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, ENGINE
ON MULTIPLE OCCASIONS BEGINNING IN JUNE '14 MY 08 DODGE GRAND CARAVAN SXT WOULD HAVE RANDOM ELECTRICAL MALFUNCTIONS INCLUDING SYNCED, INTERMITTENT ACTIVATION OF HORNS, FRONT WIPERS, REAR WIPERS, FRONT WASHER FLUID SPRAY, REAR WASHER FLUID SPRAY, AND DOOR LOCKS. THESE ISSUES WOULD GENERALLY COME TOGETHER IN "EPISODES" THAT COULD LAST FROM ABOUT A MINUTE TO ABOUT 10 MINUTES. THESE EPISODES COULD OCCUR IN RAPID SUCCESSION, SEPARATED BY ONLY A FEW SECONDS, OR THEY MIGHT HAVE 5-10 MINUTES OR SOMETIMES DAYS BETWEEN HAPPENINGS. THIS WOULD CAUSE SUDDEN LOSS OF VISIBILITY WHILE DRIVING, AS THE SPRAYERS WOULD COVER THE WINDSHIELD WITH DROPS BUT THE WIPERS WOULD NOT COMPLETE A PASS TO REMOVE THE FLUID. IT WAS PARTICULARLY DANGEROUS AT NIGHT, SINCE THE DROPS WOULD REFRACT LIGHT AND MAKE VISIBILITY ALMOST ZERO. THIS ALSO RESULTED IN BEING LOCKED OUT OF THE VEHICLE ON MULTIPLE OCCASIONS, ONCE WITH CHILDREN TRAPPED INSIDE!! WHILE THE PROBLEMS WERE HAPPENING, THE REMOTE "CLICKER" COULD NOT BE USED TO UNLOCK OR OPEN DOORS OR LIFT-GATE. THE ONLY WAY TO ENTER THE VEHICLE WAS TO USE THE PHYSICAL KEY AND FORCE THE LOCK TO TURN AGAINST THE PRESSURE OF THE POWERED DOOR LOCK MOTOR REPEATEDLY RE-LOCKING THE DOORS OTHER INTERMITTENT PROBLEMS: TRANSMISSION WOULD NOT ADVANCE BEYOND 2ND GEAR, THE CHECK ENGINE LIGHT WOULD COME ON, THE DASHBOARD LIGHTS WOULD FLASH AND FLICKER, THE BACK-UP CAMERA WOULD FLICKER (THE IMAGE IS DISPLAYED ON THE RADIO'S SCREEN WHEN THE VEHICLE IS IN REVERSE), THE DASHBOARD DISPLAYS WOULD ALL BE TURNED OFF OR TO ZERO (INCLUDING TACHOMETER EVEN THOUGH THE ENGINE WAS RUNNING), AND THE ENGINE WOULD NOT SHUT OFF WITH THE KEY SWITCHED TO "OFF" AND COMPLETELY REMOVED. NOW, THE WIPERS HAVE STOPPED WORKING COMPLETELY, WHICH IS A PERPETUAL SAFETY ISSUE, UNTIL THE PROBLEMS CAN BE SOLVED. KOONS DODGE OF TYSONS CORNER SAID THE PROBLEM WAS THE TPIM (TOTALLY INTEGRATED POWER MODULE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676667January 20, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING DOWN THE HIGHWAY AT 70 MILES AN HOUR, AND ALL OF A SUDDEN MY CAR SHUTS OFF AND TURNS BACK ON AND COULD NOT STEER FOR A FEW MINS, AND IT WOULD NOT GO OVER 45 MILES AN HOUR, EVERY THING SHUT OFF IN THE CAR, IT HAPPENED AGAIN, IN RUSH HOUR TRAFFIC. MY BRAKES ON THE CAR AND ROTORS I HAVE REPLACED 4 TIMES IN 3 YEARS ITS EATS THEM UP, SOMETIMES THE SIDE DOORS JUST OPEN BY THEM SELVES, DRIVING OR PARKED, CONTROL BUTTONS ARE GOING OUT ALL THE TIME, WINDOWS GO UP AND DOWN ON THERE OWN, THIS CAR IS A DEATH TRAP WAITING TO HAPPEN. I HAVE CONTACTED THE DODGE DEALERSHIP I AM ON A WAITING LIST AND HAVE BEEN FOR 4 MONTHS THEY STILL SAY THE PARTS ARE NOT IN YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676746January 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ THE CONSUMER STATED THE VEHICLE WAS DUE TO BE REPAIRED ON 3/20/15. UPDATED 6/22/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676798January 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676789January 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676415January 19, 2015
ELECTRICAL SYSTEM
THE WIRELESS KEY ENTRY WENT BAD, THE AC LEAKED ON MY FAN INSIDE THE CAR, THE KEY NOW GETS STUCK IN THE ACCESSORY POSITION HAVE TO WAIT A WHILE TO REMOVE. NOW THE RADIATOR FAN WILL NOT TURN ON. THIS IS ABSOLUTELY THE WORST VEHICLE I HAVE EVER OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676348January 18, 2015
FUEL/PROPULSION SYSTEM, STEERING
REFUELED VEHICLE NORMALLY. DROVE 1 MILE, WHILE TURNING CORNER THE ENGINE STALLED COMPLETELY, STEERING BECAME SLUGGISH. THIS HAS HAPPENING APPROXIMATELY 50% OF THE TIME AFTER WE REFUEL THE CARAVAN. IT IS EXTREMELY DANGEROUS AS WE LOSE CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676346January 18, 2015
ELECTRICAL SYSTEM
I HAVE RECEIVED A SAFETY RECALL NOTICE (P25/NHTSA 4V-234) FOR OUR 2014 DODGE GRAND CARAVAN REAR QUARTER PANEL WINDOW SWITCH. OUR VEHICLE WAS TAKEN IN DURING THE SUMMER MONTHS TO STEW HANSON DODGE IN CLIVE, IA. THE SWITCH WAS DISCONNECTED, AND I HAVE BEEN AWAITING FURTHER CONTACT FROM THEM EVER SINCE. I HAVE INQUIRED TO THEM ON MULTIPLE OCCASIONS ABOUT THE STATUS OF THE NEW PART AND WHEN THEY WILL COMPLETELY FIX THE ISSUE. EACH TIME, I AM TOLD BY THEIR SERVICE DEPARTMENT THAT THEY DO NOT HAVE ANY NEW PARTS, AND WILL CONTACT ME AS SOON AS THEY HAVE THEM. I FEEL THAT 6 MONTHS IS A SUFFICIENT TIME FRAME TO HAVE THIS FIXED, THINK IT IS UNACCEPTABLE THAT THIS HAS NOT BEEN TAKEN CARE OF SOONER. MEANWHILE, I HAVEN'T BEEN ABLE TO USE THE WINDOW IN MY VEHICLE BECAUSE OF THIS. I WOULD LIKE TO HAVE A REMEDY TO THIS PROBLEM AS SOON AS POSSIBLE. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676236January 17, 2015
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I WAS DRIVING TO GO PICK UP MY WIFE AND I WAS ON A BACK TWO LANE ROAD WHEN MY VAN JUST SHUT OFF. I PUT IT IN NEUTRAL AND IT TOOK A COUPLE OF TIMES TO RESTART BUT EVENTUALLY DID. SINCE THEN MY VEHICLE HAS HAD A FEW ISSUES WITH STARTING. I HAVE HAD A MECHANIC LOOK AT IT BUT HE SEES NOTHING WRONG. IT ALSO HAPPENED TO MY WIFE WHILE TRAVELING DOWN THE ROAD. SHE WAS AT A TRAFFIC LIGHT WHEN IT JUST TURNED GREEN. SHE PUT HER FOOT ON THE ACCELERATOR AND IT STOPPED IN HEAVY TRAFFIC. SHE WAS WITH MY YOUNGEST SON AND HE WAS SCARED TO DEATH. WE KEEP HAVING TO HAVE ROAD SIDE ASSISTANCE TO COME JUMP START IT. TODAY JANUARY 17, 2015 THE MAN COME OUT TO JUMP START IT AND IT IS COMPLETELY DEAD. WE USED TO HEAR THIS SOUND LIKE AIR COMING FROM THE REAR DRIVER SIDE TIRE BUT NOTHING NOW. HE SAID TO ME IT MAY BE A FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672913January 16, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
2011 DODGE GRAND CARAVAN 3.6L - PROBLEMS BEGIN AROUND SEPTEMBER WITH ISSUES CRANKING THE VEHICLE. THE ENGINE WOULD TURN OVER BUT IT WAS HAVING TROUBLE PICKING UP THE FUEL. AFTER SEVERAL ATTEMPTS THE VAN WOULD START AND RUN FINE IN THE BEGINNING. THE ISSUE PROGRESSIVELY GOT WORSE AND MORE COMPLEX. ON SEVERAL OCCASION WHILE DRIVING, THE VEHICLE LOST FUEL PRESSURE AND STALLED MOMENTARILY , THEN PICKED UP FUEL AGAIN. IN NOVEMBER THE FUEL PUMP BEGIN NOT SHUTTING OFF AFTER THE IGNITION HAD BEEN SWITCHED OFF AND OTHER TIMES IT WOULD NOT PUMP AT ALL. AROUND THE FIRST OF JANUARY THE VEHICLE STRANDED US ON VACATION FOR 7 HOURS ONLY TO CRANK ONCE WE JUMPED THE VAN WITH ANOTHER VEHICLE. AFTER THAT THE ONLY WAY I COULD START THE VEHICLE IN THE MORNING IS BY JUMPING IT WITH ANOTHER VEHICLE. THIS WEEK, THINKING THAT THERE WAS A SHORT IN THE FUEL PUMP I REPLACED IT ($300.00 PARTS ONLY) AND THE PROBLEM CONTINUED. THE FUEL PUMP FUSE (M25) WAS NOT BLOWN BUT THERE WAS NO POWER ON IT. I BYPASSED THE FUEL PUMP FUSE WITH THE REAR POWER ACCESSORY FUSE (M7) AND THE PUMP CAME ON WITH THE IGNITION SWITCH. WHILE THE FUSE IS BYPASSED THE VEHICLE STARTS AND RUNS FINE. AFTER RESEARCHING THE PROBLEM ONLINE IT APPEARS THAT I MAY HAVE A COMMON PROBLEM WITH THE TIPM. HOPING FOR A RECALL TO HELP WITH THIS COSTLY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672978January 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673006January 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673041January 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673097January 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE KEY TURNED FROM THE ON POSITION TO THE ACCESSORY POSITION INDEPENDENTLY. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,000. UPDATED 5/15/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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