Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10705457April 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705474April 13, 2015
ELECTRICAL SYSTEM
DEALERSHIP IN SEMI VALLEY FAILED TO PROVIDE SERVICE REGARDING SAFETY RECALL (P25/NHTSA 14V-234). REAR QUARTER VENT WINDOW SWITCH. STOPPED AT THE DEALERSHIP MANY TIMES AND LEFT MY INFORMATION TO BE CALLED WHEN THE PARTS ARRIVED. I WAS NEVER CALLED, AND ON 04/13/15, I AGAIN STOPPED AT THE DEALERSHIP WITH THE SECOND RECALL NOTICE, AND ASKED TO HAVE THE PART ORDERED. WHEN THE SERVICE PERSON WOULD NOT DO IT, I ASKED HIM IF HE WAS REFUSING TO ORDERED THE PART. THEN HE BEGAN YELLING AT ME, AND SAID HE HAD A LIST. I ADVISED HIM THAT I BEEN ON A LIST FOR OVER A MONTH. THAT JUST MADE HIM MADDER. I LEFT A BUSINESS CARD AND LEFT THE LOCATION. I TRIED CALLING THE 800 NUMBER FOR DODGE, BUT AFTER 42 MINUTES ON HOLD I JUST GAVE UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704690April 13, 2015
ELECTRICAL SYSTEM
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO THE FREQUENCY OPERATED BUTTON IGNITION KEY RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 14V373000.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705319April 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE QUARTER VENT WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705339April 13, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704890April 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JULY OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704892April 10, 2015
ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE P25 / NHTSA 14V-234. CONTACTED DEALER ON SEVERAL OCCASIONS TO SCHEDULE REPAIR. EACH TIME THE DEALERSHIP ADVISES THAT CHRYSLER HAS NOT PROVIDED REPAIR PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704938April 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CAME TO A COMPLETE STOP AND THE VEHICLE RESTARTED AFTER ONE MINUTE. THE VEHICLE WAS DRIVEN TO THE DEALER, WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704959April 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, ALL THE GAUGES ON THE INSTRUMENT PANEL FAILED. IN ADDITION, THE KEY REMAINED IN BETWEEN THE START AND RUN POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705008April 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704636April 9, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND MULTIPLE INDEPENDENT MECHANICS, WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704643April 9, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704672April 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO, AIR CONDITIONING, AND INSTRUMENT PANEL LIGHTING FAILED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704684April 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704737April 9, 2015
ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE SAYING PARTS ARE AVAILABLE FOR RECALL P25 IN JANUARY 2015. HAVE CALLED FLETCHER CHRYSLER DODGE IN FRANKLIN, IN 3 TIMES TO SEE IF THEY HAVE THE PART AND CAN SCHEDULE REPAIR. THEY KEEP TELLING ME THAT THEY HAVE NOT BEEN ABLE TO GET PART. TRIED CALLING CHRYSLER GROUP RECALL ASSISTANCE CENTER TWICE AND REMAINED ON HOLD 1 HOUR EACH TIME. THIS IS RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704763April 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704784April 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE KEY FAILED TO REMAIN IN THE IGNITION. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704346April 8, 2015
STEERING, VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING WHEN MY CAR JUST TURN OFF,I TURN BACK ON WHIT NO PROBLEM AND TIME LATER PASSES AGAIN,SOMETIMES TURN OFF 2 OR 3 TIMES A DAY AND SOMETIMES WORK FINE, THE COMPUTER SHOWS NO CODE, AND I CHANGE MANY THING TRYING TO FIX IT, SPARK PLUGS, RELAY FUEL PUMP, SPARK PLUG WIRES, RELAY STARTER. I WENT WHIT THE MECHANIC FOR CHECK THE FUEL PUMP AND IS GOOD. DON'T KNOW WHAT ELSE TO DO. I HOPE YOU CAN HELP ME. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703679April 8, 2015
ELECTRICAL SYSTEM
2009 DODGE GRAND CARAVAN. CONSUMER REQUESTS UPDATE ON WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704398April 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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