Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#10380883February 6, 2011
VEHICLE SPEED CONTROL
ON 1/18/20010 I EXPERIENCED UNCONTROLLED ACCELERATION OF MY 2009 DODGE GRAND CARAVAN. THE VEHICLE WAS SERVICED AT GALEANA DODGET, FT. MYERS FL ON 1/24. I WAS TOLD THAT FUEL INDUCTION PARTS NEEDED CLEANING AND THAT WOULD RESOLVE THE PROBLEM. ON 1/24 AFTER ONLY 377 MILES SINCE SERVICE I EXPERIENCED THE PROBLEM AGAIN. I WAS IN THE MIDDLE LANE OF A 3 LANE HIGHWAY DRIVING ABOUT 45 MPH. WHEN I BEGAN MOVING TO THE FAR LEFT LANE AND BRING THE VEHICLE UP TO THE POSTED SPEED OF 50 MPH I NOTICED THE GAS PEDAL DEPRESS BEYOND MY INTENTION. I ATTEMPTED TO STOP ACCELERATION BY APPLYING THE BRAKES TO NO EFFECT. IT SLOWED THE RATE OF ACCELERATION WHICH RESUMED AS SOON AS I RELEASED THE BRAKE. AS THE HIGHWAY BUSY I HAD A HARD TIME CONTROLLING THE CAR AND PULLING BACK TO THE RIGHT LANE SO I COULD SAFELY STOP THE CAR ON THE SHOULDER WHEN I TURNED THE IGNITION OFF. WHEN I RESTARTED THE CAR THE ENGINE CONTINUED TO RACE AT OVER 4,000 RPMS. EVENTUALLY AFTER SEVERAL TIMES STARTING AND STOPPING THE IGNITION THE ENGINE RETURNED TO APPROPRIATE IDLE SPEED. AS WE WERE IN A DANGEROUS PLACE AND CLOSE TO THE PLACE WE WERE STAYING (ON VACATION) AND DID NOT KNOW WHO TO CALL I DROVE THE CAR PACK AND PARKED IT WAITING INSTRUCTIONS FROM DODGE ON HOW TO PROCEED. AT THIS TIME I AM AFRAID TO DRIVE THE CAR AS WE HAD A VERY HARROWING EXPERIENCE. PROBLEM PREVIOUSLY REPORTED AT A GASOLINE FUEL SYSTEM PROBLEM AS THAT IS THE WAY THE REPAIR SHOP DESCRIBED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380666February 2, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES WOULD SQUEAL AND SCREECH WHILE DRIVING AND WOULD STOP WHEN THE BRAKES WERE APPLIED. THE FRONT ROTOR WAS RED HOT AND SMOKING. I LATER HAD THE SAME PROBLEM WITH THE REAR BRAKES AND THEY HAD TO REPLACE THE ROTORS PADS AND CALIPERS. THIS APPEARED AGAIN AFTER 15,000 MILES AND THEY SAID IT WAS NORMAL AND WANTED TO CHARGE ME FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379799February 1, 2011
FUEL SYSTEM, GASOLINE
I RECENTLY EXPERIENCED AN UNCONTROLLED ACCELERATION OF MY 2009 DODGE GRAND CARAVAN. I PASSED A TRUCK THAT WAS TRAVELING AT ABOUT 35 MPH. WHEN I ATTEMPTED TO RESUME AN APPROPRIATE SPEED BY RELEASING THE ACCELERATOR I REALIZED THAT THE VEHICLE WAS CONTINUING TO ACCELERATE. I APPLIED THE BRAKE TO LITTLE EFFECT AND EVENTUALLY REGAINED CONTROL OF THE VEHICLE BY SHUTTING THE IGNITION OFF. WHEN I BROUGHT THE VEHICLE TO A DODGE DEALER I WAS TOLD THAT THIS WAS COMMON AND ALL IT REQUIRED WAS ROUTINE MAINTANCE. DODGE DID NOT SEE THIS AS A SAFETY ISSUE AND CHARGED ME FOR THE SERVICE DESPITE THE FACT THAT THE VEHICLE WAS STILL UNDER WARRANTY. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369575December 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN MOVING THE CVT TRANSMISSION, DASH MOUNTED GEAR SHIFT LEVER FROM REVERSE TO DRIVE THE GEAR SHIFT LEVER ASSEMBLY FELL APART. THE HANDLE FELL TO THE FLOOR, AS DID THE BUTTON AND THE INTERNAL SPRING. THIS OCCURRED TODAY 8/12/2010 FOR THE FIRST AND ONLY TIME (SO FAR). I MANAGED TO RE-ASSEMBLE THE SPRING, BUTTON AND LEVER UPHOLSTERED GRIP ONTO THE LEVER ITSELF BUT I HAVE NO IDEA WHAT IS SUPPOSED TO KEEP IT IN PLACE. I FOUND NO SCREW ON THE FLOOR OF THE VEHICLE. IT WILL REQUIRE SERVICING TO REPAIR AT A DEALERSHIP. IN THE MEANWHILE I GUESS I WILL HAVE TO JUST USE THE LEVER ITSELF BUT I HAVE CONCERNS ABOUT THAT BECAUSE I NOW HAVE A POINTED PIECE OF METAL STICKING OUT OF MY DASH. I HAVE NOT DRIVEN THE VEHICLE SINCE THE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361502October 21, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT OBSERVED THAT THE FRONT DRIVER SIDE TIRE PRESSURE SENSOR GAUGE WAS DEFECTIVE CAUSING AN EXCESSIVE AMOUNT OF AIR PRESSURE LOSS IN THE TIRE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED THE CONTACT THAT THE PART NEEDED FOR REPAIRS WAS ON BACKORDER FOR A PERIOD OF TWO TO THREE MONTHS. THE CONTACT HAD EXPRESSED CONCERN OF THE SAFETY RISK INVOLVED IN THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 14,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360672October 15, 2010
TIRES:VALVE
TIRE VALVE STEM BROKE WHEN PUTTING AIR IN THE TIRE CAUSING IMMEDIATE DEFLATION OF TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355584September 14, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EQUIPMENT
2009 DODGE GRAND CARAVAN - TPMS- TIRE PRESURE MONITORING SENSOR - VALVE STEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348386August 10, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
THE EVENTS LEADING UP TO THE FAILURE = WHILE VEHICLE IN MOTION ENGINE LOST COMPLETE POWER AND DIED ON STREET---THE FAILURE HOW OFTEN IT OCCURS = ONE TIME--- ITS CONSEQUENCES = TOWED TO DEALER FOR REPAIRS---ADDITIONAL PROBLEMS WITH THE VEHICLE = 1-WHILE DODGE CARAVAN WAS IN MOTION'ON THE STREET'DODGE CARAVAN ENGINE POWER WAS TOTALLY LOST'DODGE CARAVAN CAME TO A STOP WHILE HOLDING THE BRAKE PEDAL DOWN VERY HARD! 2-TRANSMISSION SHIFT LEVER STUCK IN PARK WITH ENGINE RUNNING - I COULD NOT MOVE GEARSHIFT LEVER TO DRIVE- I HAD TO TURN OFF IGNITION AND START ENGINE AGAIN. 3-INTERMITTENT ELECTRICAL OPERATION OF LEFT AND RIGHT SLIDING DOORS TO OPEN OR CLOSE. 4-INTERMITTENT TRANSMISSION JUMPS AND A CLUNK NOISE AT APPROXIMATELY 21 MILES PER HOUR SPEED. *(ON 04-06-2010 VEHICLE BOUGHT IN FOR SAME PROBLEM). 5-SECURITY SYSTEM HEAD AND TAILLIGHTS DO-NOT FLASH WHEN CAR IS ARMED OR UNARMED. 6-INTERMITTENT LOW TIRE PRESSURE LIGHT SYMBOL INTERMITTENTLY GOES ON/OFF OR STAYS ON . 7-ENGINE IDLES HIGH. 8-VERY LOW GAS MILEAGE. APPROXIMATELY 12 MILES CITY AND 14 MILES HIGHWAY PER 18 GALLON TANK = APPROXIMATELY 240 MILES PER TANK-----VEHICLE ID [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347461August 5, 2010
WHEELS
2009 DODGE GRAND CARAVAN FRONT WHEEL BEARING FAILURE. DEALER TOLD ME THEY WOULD NOTIFY ME WHEN THE NEW BEARINGS ARRIVE. THEY ARE ON A NATIONAL BACK ORDER BECAUSE OF ALL THE REPORTED FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344177July 20, 2010
SERVICE BRAKES, HYDRAULIC
2009 DODGE GRAND CARAVAN BEGAN SHAKING AS I WOULD BRAKE FROM SPEEDS ANYWHERE FROM 40-100 MILES PER HOUR (I LIVE IN GERMANY). AT 15,000 MILES WE TOOK THE CAR TO THE DEALERSHIP AND THEY DETERMINED THAT THE FRONT ROTORS ARE WARPED. THE ODD THING IS THAT THE ROTORS WENT OUT BEFORE THE BRAKES DID. THE DEALER SAID DUE TO A DESIGN FLAW IN THE GRAND CARAVAN, THE FRONT RETAINS A LOT OF HEAT AND WILL WARP THE ROTORS ON A REGULAR BASIS. WE WERE TOLD TO EXPECT THIS REPAIR EVERY 15,000 MILES OR SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340352June 28, 2010
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
ON 6/27/2010 MY FAMILY AND MYSELF WERE TRAVELING TO HACKENSACK MN ON HWY 371 AND WHEN I ATTEMPTED TO PASS A SLOW MOVING VEHICLE MY MINI VAN KEPT INCREASING IN SPEED. NO INJURIES HAPPENED I CALMLY GOT IT TO STOP BUT I HAD TO PULL OFF TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. THE CRUISE WAS ON BUT NOT ACTIVATED. I TRIED TO HIT THE CANCEL SWITCH HIT THE ON OFF SWITCH ALL THE TIME PUSHING THE BRAKE PEDAL. THE SKID PROTECTION LIGHT AND BRAKE LIGHT CAME ON AND THE BRAKES HEATED UP REALLY BAD BUT I WAS ABLE TO STOP. THE ENGINE WOULD NOT STOP RACING AND THE LIGHTS WOULD NOT GO OUT UNTIL I SHUT DOWN THE ENGINE ON THE SIDE OF THE ROAD. WE THEN CONTINUED OUR TRIP WITH NO MORE INCIDENTS AND I DID TRY TO GET IT TO HAPPEN AGAIN WITH NO LUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335444June 9, 2010
SERVICE BRAKES, HYDRAULIC, STEERING
SHAKING IN STEERING WHEEL WHEN BRAKES APPLIED AT HIGHER SPEEDS. STARTED INTERMITTENTLY AT ABOUT 12,000-13,000 MILES, PROCEEDED TO GET WORSE. HUSBAND AT FIRST COULDN'T FEEL IT SO I DID NOT TAKE IT IN. WHEN IT GOT REALLY BAD I TOLD MY HUSBAND TO TAKE IT FOR A DRIVE AGAIN, HE SAID HE THOUGHT IT WAS THE ROTORS TO TAKE IT IN TO THE DEALER. SURE ENOUGH I HAD WARPED ROTORS WHICH WERE CHANGED ON JUNE 4, 2010. I AM NOT THE ONLY PERSON I KNOW TO HAVE THIS PROBLEM AT SUCH LOW MILES ON A DODGE VEHICLE. I HAVE INFORMED THEM TO NOTIFY YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326475April 19, 2010
SERVICE BRAKES, HYDRAULIC
TL*-THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE FRONT ROTORS. THE SECOND FAILURE OCCURRENCE WAS APPROXIMATELY SIX MONTHS AFTER THE SERVICE REPAIR WAS PERFORMED ON THE VEHICLE. THE DEALER REPLACED THE ROTORS AND CALIPERS. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE IDENTICAL FAILURE FOR THE THIRD TIME, AND HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER WAS NOTIFIED WHICH INFORMED THE FAILURE WOULD BE UNDER AN INVESTIGATION. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 3,095. THE CURRENT MILEAGE WAS 9,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325350April 13, 2010
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
APRIL 12TH I HAD THE OIL CHANGE IN MY 2009 DODGE CARAVAN AT VALVOLINE. AS I WAS DRIVING HOME MY LOW LIGHT INDICATOR CAME ON. I CHECKED THE AIR PRESSURE AND THEY WERE ALL FINE. I AM IN SALES AND DO A GREAT DEAL OF TRAVEL IN THIS CARAVAN IN THE MINNEAPOLIS AREA. I COULD FEEL THE VAN PULLING HARDER AND HARDER TO THE RIGHT. WHEN I PULL IN TO THE PARKING LOT, THE RIGHT FRONT TIRE WAS LOW. THE AIR VALVE BLOW OUT AND COMPLETE DEFLATED THE TIRE. IF I WOULD HAVE BEEN DRIVING, WHO KNOWS WHAT COULD HAVE HAPPENED. I GOT THE TIRE CHANGED AND BROUGHT THE CAR TO GOODYEAR. I WAS TELLING ME CO WORKER ABOUT THIS AND SHE HAS HAD THE SAME THING HAPPEN TO HER 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317020March 5, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN SXT. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED BUT HE WAS ABLE TO KEEP IT UNDER CONTROL BY DEPRESSING THE BRAKE PEDAL. THE NEXT DAY, ANOTHER DRIVER OF THE VEHICLE NOTICED THE VEHICLE SUDDENLY ACCELERATED SO SHE SHIFTED OUT OF GEAR AND TURNED THE VEHICLE OFF. THE NEXT TIME THE VEHICLE WAS RESTARTED, THE RPMS SHOT UP TO 3000. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND A DIAGNOSTICS TEST WAS PERFORMED. THE DEALER PERFORMED SOFTWARE UPGRADES AND RETURNED THE VEHICLE TO THE CONTACT. IN FEBRUARY 2010, THE CONTACT NOTICED THE ACCELERATION PROBLEM AGAIN SO SHE WENT INTO AN EMERGENCY LANE. THE VEHICLE WAS RETURNED TO THE DEALERSHIP AND THE DEALER TOLD THEM THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING RESPONSE FROM A CASE MANAGER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 5,400. THE FAILURE MILEAGE WAS 3,202-BK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308200February 9, 2010
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
ON ONE OCCASION, MY VEHICLE SWERVED WITHOUT WARNING INTO THE ONCOMING TRAFFIC LANE, LIKE BEING BLOWN BY A STRONG GUST OF WIND. ON ANOTHER OCCASION, THE VEHICLE SPONTANEOUSLY STARTED PULLING AND MY WIFE HAD TO FIGHT IT TO GET IT TO PULL SAFELY TO THE SHOULDER. WHEN I ARRIVED I TRIED IT AND EXPERIENCED THE SAME PROBLEM. THE DEALER DIAGNOSED IT AS A FAULTY CLOCKSPRING & STEERING WHEEL POSITION SENSOR. THE ELECTRONIC STABILITY PROGRAM HAD IMPROPERLY SENSED THE STEERING WHEEL POSITION AND HAD BEEN TRYING TO COMPENSATE. WHILE REPLACEMENT OF THE SAID PARTS RESOLVED THE PROBLEM, MY FAMILY WAS LUCKY TO HAVE AVOIDED A SERIOUS ACCIDENT WHEN THE VEHICLE SWERVED INTO THE ONCOMING TRAFFIC LANE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294937December 8, 2009
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH HE NOTICED THAT THE PASSENGER SIDE 3RD ROW WINDOW/HINGES HAD SUDDENLY FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE WINDOW WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 14293. UPDATED 01/12/10. *LJ THE CONSUMER STATED THE WINDOW SEPARATED AND FLEW INTO TRAFFIC. UPDATED 01/13/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293638November 26, 2009
EQUIPMENT:OTHER:LABELS, SERVICE BRAKES, HYDRAULIC
BRAND NEW 2009 DODGE GRAND CARAVAN. ALL FOUR ROTORS ON THIS VAN HAD TO BE REPLACED. THE BRAKES WERE LIKE NEW. MILEAGE 14,338. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293479November 25, 2009
VEHICLE SPEED CONTROL
WHILE I WAS GETTING ON THE HIGHWAY GAS PEDAL GOT STUCK AND ACCELERATED. IT WOULD NOT DES ENGAGE EVEN WHILE APPLYING THE BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292072November 13, 2009
SEATS:MID/REAR ASSEMBLY
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE THIRD ROW SEAT HAD BUTTONS TO FOLD IT DOWN. THE BUTTONS WERE VERY EASY TO TOUCH , SO THE CHILDREN CAN EASILY FOLD DOWN THE SEATS. THERE WAS NO STOP BUTTON, SO THE SEATS WOULD KEEP FOLDING. THE SEAT ALMOST "CRUSHED" HER CHILD SEAT. SHE HAD NOT CONTACTED THE DEALER OR THE MANUFACTURER . THE CURRENT MILEAGE WAS 12,899. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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