Dodge Grand Caravan Complaints (1997)

583 consumer complaints on file.

#606400February 1, 1999
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ALARM SYSTEM REPLACED SEVERAL TIMES. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606115February 1, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WINDSHILED WIPER MOTOR SWITCH FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606882February 1, 1999
TIRES
VEHICLE TIRES FLATTENED ON TWO OCCASIONS FOR NO APPARENT REASON (MICHELIN 215/65/R16). MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607931February 1, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY FAILED. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#605879February 1, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834280January 29, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE INTERMITTENTLY LOCKS AND UNLOCKS ON ITS OWN. INCIDENT HAS OCCURRED A DOZEN OR MORE TIMES. DEALER IS AWARE OF THE PROBLEM AND CANNOT REMEDY THE PROBLEM. VECHICLE IS SAFETY DEFECT, AND OWNERS HAS CHILDREN THAT HAVE BEEN LOCKED IN. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833835January 21, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHEN DRIVING IN CITY OR ON FREEWAY THE BELT COMES OFF AND THE POWER STEERING GOES OUT. SHORTLY AFTER THE WARNING LIGHTS COME ON, BATTERY NOT CHARGING EX. DEALERSHIP WILL REPAIR BELT. THE LAST TIME DEALER CHANGED BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702055January 9, 1999
PARKING BRAKE:CONVENTIONAL
THE RIGHT REAR PARK BRAKE DOES NOT ENGAGE. PROBLEM FOUND 8 JAN 99. SUSPECT LOOSE OR DAMAGED PARK BRAKE ASSY WITHIN THE BRAKE DRUM. ASSY MAKES NOISE WHEN APPLYING TENSION ON THE PARKING BRAKE CABLE. LEFT REAR PARK BRAKE FUNCTIONS PROPERLY. NORMAL BRAKE OPERATION (BRAKE PEDAL) TESTED GOOD, EQUAL FORCE ON LEFT AND RIGHT BRAKES. PROBLEM ISOLATED TO THE RIGHT REAR PARK BRAKE ASSY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833078January 6, 1999
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
DEFECTIVE TRANSMISSION, CAUSING DIFFICULTY IN REVERSE POSITION AND SURGEING WHILE DRIVING. ALSO VIBRATION AND THE VEHICLE PULLS TO THE RIGHT BADLY WHICH MAY CAUSE AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM, BUT IS GOING TO REPLACE THE TIRES. MICHELIN STATED THAT IT NOT THE TIRES, BUT THE VEHICLE ITSELF. *AK PLEASE PROVIDE FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701871January 4, 1999
STEERING:RACK AND PINION
RACK AND PINION STEERING MALFUNCTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832860December 30, 1998
STEERING: STEERING WHEEL/HANDLE BAR
WAS TRAVELING ABOUT 10MPH & MAKING A LEFT TURN. HEARD LOUD CREAKING NOISES FROM STEERING COLUMN. TOOK TO DEALER AT LEAST 4 DIFFERENT TIMES. VEHICLE UNDER WARRNATY & DEALER REFUSED TO LOOK AT IT OR REPAIR VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701674December 28, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
NOTICED NOISE FROM LT SIDE OF VEHICLE, CHECKED BRAKES OUT RIGHT SIDE WAS FINE LEFT SIDE BRAKE WAS DOWN TO THE METAL. VAN IS ONLY 1997 MODEL AND THEY TOLD ME THE CALIPER NEEDED REPLACED . I DONT THINK THIS ITEM SHOULD NEED REPLACED IN ONLY ONE YEAR . IS IT POSSIBLY A PROBLEM OR IS THIS NORMAL. MY WARRANTY RAN OUT IN NOVEMBER OF 1998 AND THE PROBLEM OCCURED IN DECEMBER OF 1998. THANK YOU VERY MUCH.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832643December 23, 1998
SUSPENSION
WHEN DRIVING OVER 20 MPH UP UNTIL 40 MPH THE VEHICLE WILL START VIBRATING WITHOUT PRIOR WARNING. VEHICLE HAS BEEN IN SHOP FOR SERVICE SINCE CONSUMER HAD THE VEHICLE. DEALER THINKS THE TIRES ARE CAUSING THE VIBRATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701168December 7, 1998
PARKING BRAKE:CONVENTIONAL
PARKING BRAKE PEDAL RELEASES SPONTANIOUSLY WHEN PARKED ON A FORWARD INCLINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700793November 21, 1998
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS COME ON WITHOUT INTERVENTION FROM DRIVER. I THINK THIS IS A SAFETY ISSUE. WHEN THE WIPERS COME ON BY THEMSELVES, IT COULD BE FRIGHTENING AND THUS CAUSE THE DRIVER TO NOT PAY ATTENTION TO THE ROAD WHICH COULD RESULT IN A FATALITY. ON ONE OCCASION WHILE DRIVING THE WIPERS CAME ON SUDDENLY AND MY WINDSHIELD BECAME SO SMEARED THAT I COULD NOT SEE THE ROADWAY CLEARLY. I'D LIKE TO AVOID THIS HAPPENING AGAIN AND WOULD VERY MUCH LIKE MY VEHICLE REPAIRED BY DODGE BECAUSE I SUSPECT THIS IS A SAFETY DEFECT. FURTHERMORE, I PLACED MY WINDSHIELD WIPER PROBLEM OUT ON THE INTERNET TO FIND OUT IF OTHER CARAVAN OWNERS HAD SIMILAR PROBLEMS. WITHIN A DAY, I HAD RECEIVED A RESPONSE AND WAS TOLD TO NOTIFY YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830519November 10, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DRIVING AT 45 AND UP AND BRAKING THE STEERING STARTS SHUTTERING. DEALER CONTACTED, AND STATED THE ROTORS ARE WARPED AND CAUSING THE SHUTTERING. REPAIRWORK DONE AT OWNER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781537November 7, 1998
ELECTRICAL SYSTEM:WIRING
ELECTRICAL FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#700367November 6, 1998
FUEL SYSTEM, GASOLINE:DELIVERY
MY WIFE AND SON HAD JUST LEFT CHURCH AND WAS SETTING AT A RED LIGHT WHEN THE QUICK CONNECT ON THE FUEL LINE POPPED OFF AND THE VAN QUIT. WHEN I ARRIVED THE ENGINE (FAN BELT SIDE) HAD BEEN SPRAYED WITH GAS AND GAS DRIPPING FROM UNDERNEATH AND PUDDLED UNDER THE PASSENGER SIDE FRONT TIRE. I TRIED TO SEE IF IT WOULD START AND PROBABLY ANOTHER QUART OF GAS OR SO PUMP OUT BEFORE MY WIFE NOTICED THERE WAS GAS RUNNING OUT THE BOTTOM OF VAN. A MAN WHO HAD STOPPED TO HELP, ACTUALLY FOUND THE GAS LINE PROBLEM AND SNAPPED IT BACK ON, AFTER TUGGING ON THE LINE SOME TO SEE IF IT WOULD COME OFF I AGREED TO TRY STARTING IT AGAIN.(I HAD ALREADY CALLED A TOW TRUCK AND WASN'T CRAZY ABOUT STARTING IT WITH ALL THE GAS AROUND) IT STARTED UP AND RAN ABOUT 10 MINUTES AND IT POPPED OFF AGAIN. WHEN IT POPPED OFF THE SECOND TIME WE WERE WATCHING, THE DANGEROUS THING ABOUT IT WAS THAT BEFORE IT COMPLETLY POPPED OFF AND KILLED THE ENGINE IT SPRAYED GAS OVER THE FRONT OF THE ENGINE FOR APPROX 5 - 10 SECONDS. WE POPPED IT BACK ON AGAIN AND STARTED IT, BUT THE TOW TRUCK WAS THERE BY THEN AND WE HAD IT TOWED TO THE DEALER TO GET IT CHECKED OUT. THE DEALER KEPT THE VAN 4 DAYS AND SAID THEY COULDN'T FIND ANYTHING WRONG. I PICKED IT UP AFTER TRYING TO GET THEM TO REPLACE THE CONNECTOR BUT THEY SAID THEY COULDN'T REPLACE IT UNTILL THEY COULD DUPLICATE IT POPPING OFF, I GUESS SEE IT COME OFF THEMSELVES. I'M DRIVING IT NOW BECAUSE I CAN'T AFFORD TO LET THEM KEEP IT ANOTHER 20,000 MILES SO THEY CAN SEE IT POP APART. I HAVE CHECKED FOR SIMILAR PROBLEMS ON YOUR WEB SITE AND FOUND NONE. I DON'T KNOW IF OUR VAN IS THE ONLY ONE WITH THE FAULTY FITTING OR MAY BE OTHERS, THAT'S WHY I AM WRITING YOU AND AFTER SEEING HOW THE FITTING COMES APART IS REALLY SCARY WHEN I THINK ABOUT IT POPPING APART ON HOT ENGING INSTEAD OF A COLD ENGINE. WHAT WORRIES ME IS THAT IT CAME LOSE THE FIRST TIME AND THINK IT MIGHT BE WORTH LOOKING INTO BECAUSE THEIR IS POTENTIAL FOR A FIRE, EVEN WITHOUT THE FIRE IT SCARED MY WIFE A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829008October 15, 1998
VEHICLE SPEED CONTROL
WHILE THE CRUISE CONTROL IS ACTIVATED AND THE VEHICLE HAS BEEN DRIVEN FOR LONG HOURS, THE VEHICLE WILL DECELERATE TO 0 MPH AND BOUNCE BACK UP TO 60 MPH, WHICH MAY CAUSE AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM. CAUSE UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781205October 13, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED CAUSING A SERIOUS ACCIDENT AND INJURY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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