Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10761558September 2, 2015
ELECTRICAL SYSTEM
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE REAR QUARTER VENT WINDOW SWITCH. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE AND HER NAME WOULD BE PUT ON A WAITING LIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760962September 2, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE MANUFACTURER WAS NO LONGER PROVIDING THE PARTS FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761011September 2, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761023September 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. MA 10/15/2015 UPDATED 11/03/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761016September 2, 2015
ENGINE, ELECTRICAL SYSTEM
ON OR ABOUT DECEMBER 5TH 2014, MY WIFE ATTEMPTED TO START THE ABOVE MENTIONED VEHICLE WITH NO SUCCESS. WE HAD TO HAVE IT TOWED FROM COLONIAL BEACH, VA TO SAFFORD AUTOMOTIVE IN FREDERICKSBURG, VA TO BE REPAIRED. AFTER DIAGNOSING, THE WIN MODULE WAS FOUND TO BE BAD ALSO BOTH DOOR MODULES FLASHED BAD. WIN MODULE WAS REPLACED AND TWO NEW KEY FOBS HAD TO BE ISSUED AND PROGRAMMED. OUR COST WAS $906.65. THIS ITEM WAS ON THE RECALL LIST BUT WE WERE MADE TO PAY OUT OF POCKET. WE HAVE SPOKEN TO THE DEALER AND THE BETTER BUSINESS BUREAU BUT HAVE NOT BEEN SUCCESSFUL. WE FEEL IT IS UNFAIR THAT WE WERE MADE TO PAY FOR SOMETHING THAT WAS RECALLED. THIS EXPENSE CAUSED A SIGNIFICANT HARDSHIP TO OUR FAMILY. WE HOPE YOU ARE ABLE TO HELP US GET OUR MONEY BACK. THANK YOU IN ADVANCE FOR YOUR HELP. WE ARE IN POSSESSION OF BOTH THE RECALL NOTICE AS WELL AS THE ORIGINAL RECEIPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761077September 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V2340000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 THE CONSUMER STATED THE PART HAD ARRIVED. UPDATED 12/15/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761115September 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING AND THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761107September 2, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 4V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760626September 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760705September 1, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE BEEN ON A WAITING LIST SINCE FIRST NOTIFIED OF THIS RECALL. THE SWITCH HAD BEEN DISCONNECTED WHEN I FIRST TOOK IT TO THE DEALERSHIP BUT I HAVE YET TO HAVE THE REPAIR COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760690September 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON THREE OCCASIONS THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760700September 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. IN ADDITION, WHILE ATTEMPTING TO START THE VEHICLE, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL AND ALL OTHER LIGHTS FAILED TO TURN ON WHEN THE KEY WAS INSERTED INTO THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760742September 1, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED THIS VEHICLE IN APRIL 2015. ON 08/13/2015, I WAS DRIVING LATE AT NIGHT ON INTERSTATE 5. BOTH HEADLIGHTS UNEXPECTED FLASHED ON AND OFF, THEN STOPPED WORKING COMPLETELY. I PULLED TO THE SIDE OF THE FREEWAY AND ATTEMPTED TO GET THE HEADLIGHTS WORKING BY JIGGLING THE LIGHT SWITCH, BUT NOTHING WORKED. THE SIDE MARKER LIGHTS AND FOG LIGHTS DID WORK, SO I USED THOSE SO I COULD GET OFF THE FREEWAY UNTIL DAYLIGHT. SINCE THAT DATE, IT HAS HAPPENED THREE MORE TIMES. ONE TIME, IT OCCURRED WHEN I SIMPLY HIT THE REMOTE DOOR UNLOCK. THE HEADLIGHTS STARTED FLASHING, THEN WENT OFF. I WAS UNABLE TO GET THE HEADLIGHTS TO TURN BACK ON BY MANIPULATING THE LIGHT SWITCH AND HAD THE USE THE PARKING LIGHTS AND FOG LIGHTS. IT DOES NOT APPEAR TO BE CAUSED BY A FAULTY SWITCH. THIS IS AN EXTREME SAFETY HAZARD. I HAVE READ NUMEROUS REPORTS ONLINE THAT THIS IS NOT A RARE OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760860September 1, 2015
ENGINE
I AM DRIVING AND ALL OF A SUDDEN CAR SHUTS OFF, THEN I HAVE NO POWER STEERING OR BRAKES. CAN PUT IN NEUTRAL AND TURN IT BACK ON. HAS A HABIT OF DOING IT SEVERAL TIMES IN A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760436August 31, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760439August 31, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760447August 31, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE IGNITION SWITCH WAS TURNED TO THE OFF POSITION, THE KEY WAS DIFFICULT TO REMOVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 10/26/2015 UPDATED 03/09/16.*JB......UPDATED 05-12-16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760488August 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS JUMPSTARTED, BUT THE FAILURE RECURRED. AN INDEPENDENT MECHANIC INFORMED THE CONTACT THAT WHEN THE KEY WAS REMOVED FROM THE VEHICLE, THE FUEL PUMP CONTINUED TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,945. UPDATED 10/06/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760565August 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL AND RESTART THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) BUT THE RECALL REMEDY FAILED TO PREVENT THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760284August 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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