Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#10488981December 17, 2012
WHEELS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ALL FOUR OF THE TIRE PRESSURE MONITOR VALVES BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TIRE STEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487660December 7, 2012
WHEELS
I WAS COMING UP TO SPEED ON THE HIGHWAY AND MY TPMS LIGHT CAME ON, 2009 DODGE GRAND CARAVAN SXT, AND I COULD FEEL A SHAKE OF A FRONT TIRE GOING FLAT. I PULLED OVER AND THE TIRE WAS INDEED FLAT, PUT ON THE SPARE AND RETURNED HOME. I PUMPED THE TIRE BACK UP, OR ATTEMPTED TO AND NOTICED AIR COMING OUT THE SIDE OF THE METAL VALVE STEM. I CONTACT CHRYSLER CUSTOMER AFFAIRS NUMBER AND GOT A SONG AND DANCE THAT REQUIRED ME TO GO TO A DEALER TO GET IT INSPECTED BUT NOT REPAIRED, THEN TO RECONTACT CHRYSLER TO SEE IF THEY ARE GOING TO DO ANYTHING. DEALERSHIP SAID IT'S NOT A WARRANTY ITEM AND NEEDS TO BE REPLACED, AND THAT I SHOULD DO ALL 4 TIRE STEMS AS THIS IS A COMMON PROBLEM...HELLO, $600 FOR 4 TIRE STEMS, ARE YOU NUTS? THIS IS A SAFETY ISSUE, I HAVE READ MANY PAGES OF COMPLAINTS ABOUT TOTAL FAILURE OF THESE METAL VALVE STEMS LEADING TO CRASHES AND SEVERELY DAMAGED TIRES DUE TO SUDDEN AND UNEXPECTED FAILURE OF THE POORLY DESIGNED VALVE STEMS. THIS SHOULD BE A RECALL. I SEE CHRYSLER CHANGED THE DESIGN IN MID 2010 TO A MORE RELIABLE RUBBER DESIGN...HMM, PERHAPS THIS WAS DUE TO ALL THE COMPLAINTS. UNFORTUNATELY THERE WILL NEED TO BE MORE INJURIES OR DEATHS DUE TO THIS FLAW BEFORE SOMEONE DOES SOMETHING ABOUT IT. VEHICLE IS EXTREMELY WELL CARED FOR AND HAS 22,300 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483160November 2, 2012
ENGINE
THE REAR HEATER DIVERTER VALVE HAS A LARGE CRACK IN IT AND WHILE SEARCHING I SEEN MANY OTHERS THAT HAD THIS PROBLEM. IT SHOULD NOT HAPPEN. IT CAUSES COOLANT LEAKS AND OVERHEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475338September 13, 2012
TIRES, TIRES:VALVE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TIRE CONTINUOUSLY DEFLATED. THE CONTACT MENTIONED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE TIRE VALVE STEM WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE FAILURE AND ADVISED THAT THE VALVE STEMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 12/27/12 *CN THE CONSUMER STATED THE ALUMINUM VALVE STEM LOCKING NUT CORRODED, CRACKED AND DISENTAGRATED. THE VALVE BLEW OUT CAUSEING THE TIRE TO DEFLATE WHEN DRIVING. UPDATED 1/14/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474539September 10, 2012
WHEELS, TIRES
ALMOST TO WORK IN MY 2009 DODGE GRAND CARAVAN WHICH IS APPROXIMATELY A ONE HOUR DRIVE AND LIGHT SENSOR CAME ON IN CAR. ONCE GOT TO WORK NOTICED REAR DRIVER SIDE TIRE AIR LOW. AT LUNCH TRIED TO FILL WITH AIR BUT COULD NOT BECAUSE THE WAS VALVE GOING INTO THE TIRE. TOOK TO TIRE REPAIR SHOP WHERE THEY INFORMED ME THAT TIRE SENSOR CAP WAS MISSING. THEY COULD NOT TELL ME WHY OR HOW THAT WOULD HAPPEN. THEY HAD TO REPLACE ENTIRE SENSOR AT A COST OF $130. THEN 3 DAYS LATER TIRE LIGHT CAME ON AGAIN AND THIS TIME FRONT PASSENGER TIRE WAS LOW. LOOKED AT TIRE SENSOR CAP AND NOTICE IT WAS CRACKED, CORRODED AND PIECE MISSING FROM CAP. LOOKED AT OTHER TWO CAPS AND THEY ARE BOTH CRACKED AND CORRODED. SO THAT EXPLAINS WHY FIRST CAP WAS MISSING - IT CORRODED AND FELL OFF. SO NOW REMAINING 3 SENSORS NEED TO BE REPLACED. TOOK TO DEALER BUT WAS TOLD NOT COVERED UNDER MY EXTENDED WARRANTY. SEEMS TO ME IF ALL 4 SENSOR CAPS ARE CRACKED, CORRODED AND FALLING OFF THERE IS A DEFECT AND A RECALL SHOULD BE DONE. LUCKILY I DID NOT HAVE THE AIR LEAK QUICKLY FROM THE TIRE NOR DID IT CAUSE AN ACCIDENT BUT IT EASILY COULD HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473029August 30, 2012
STRUCTURE:BODY:HATCHBACK/LIFTGATE
WE WERE WALKING UP TO OUR VEHICLE AND USED THE KEYCHAIN REMOTE TO OPEN THE REAR LIFTGATE. IT WENT ALL THE WAY OPEN AND MY WIFE WALKED UNDERNEATH IT TO PUT SOME THINGS IN THE CAR. AFTER IT WENT ALL THE WAY OPEN, IT STAYED THERE FOR A COUPLE OF SECONDS AND THEN ALL OF A SUDDEN CAME DOWN HARD AND SLAMMED MY WIFE IN THE HEAD. SHE SUSTAINED A SORE NECK AND A HEADACHE THAT HAS SINCE GOTTEN WORSE. I TRIED OPERATING THE LIFTGATE AGAIN WHILE WE WERE CLEAR AND IT DID THE SAME THING. IT WENT ALL THE WAY OPEN, PAUSED FOR 2 SECONDS, AND THEN SLAMMED DOWN HARD ABOUT A FOOT BEFORE IT WENT BACK CLOSED IN A NORMAL FASHION. IT HAS SINCE BEEN REPAIRED BY THE DEALER. THEY HAD TO REPLACE THE 2 HYDRAULIC CYLINDERS FOR THE REAR LIFTGATE. HOWEVER, MY WIFE IS STILL EXPERIENCING NECK PAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469660August 8, 2012
WHEELS
TL* TL THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE TIRE WENT FLAT INSTANTLY. THE CONTACT CHANGED THE TIRE AND DROVE THE VEHICLE TO THE MECHANIC FOR INSPECTION. THE MECHANIC STATED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD OPEN A CASE ON THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464697July 9, 2012
ENGINE AND ENGINE COOLING
FREON BEGAN TO LEAK INTO THE CABIN OF THE VEHICLE AFTER HAVING THE AC RECHARGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464699July 9, 2012
ELECTRICAL SYSTEM
BATTERY IS BEING DRAINED OVERNIGHT. NO LIGHTS LEFT ON (TURN ALL THE WAY TO THE OFF POSITION WHEN THE CAR IS NOT RUNNING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464701July 9, 2012
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM
ESP BAS AND TRACTION CONTROL LIGHT COMING ON RANDOMLY (EVEN AS CAR IS IN PARK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464702July 9, 2012
TIRES, WHEELS
TIRE PRESSURE SENSOR WAS ON. TIRE PRESSURE WAS FINE. ONE TIRE STARTED A SLOW LEAK, BROUGHT IT TO MECHANIC. VALUES HAVE CORRODED, ONE FELL IN THE TIRE. ALL THE SENSORS HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464687July 9, 2012
ELECTRICAL SYSTEM
AS I WAS DRIVING THE VEHICLE, IT SUDDENLY SHUT OFF. THE VEHICLE WAS STILL IN MOTION AS IT SHUT OFF. THE STEERING LOCKED UP AS THI SHAPPENED, THEREFORE I COULD NOT EVEN MOVE THE VEHICLE SAFELY TO THE SIDE OF THE ROAD. *TR I HAD IT TOWED TOT HE DEALERSHIP AND THE WIN MODULE WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461847June 15, 2012
SERVICE BRAKES
EXITED HIGHWAY (70 MPH) THEN DROVE 55 MPH FOR 3 MILES TO OUR HOME. NOTICED HEAVY BRAKE BURNING SMELL THAT STAYED WITH ME UNTIL ARRIVED AT HOME. NOTICED SMOKE COMING FROM DRIVER SIDE REAR WHEEL/BRAKE ASSEMBLY. HUSBAND(EX-ASE MASTER TECH) CAME OUT TO INSPECT AND NOTICED ALL OTHER BRAKES SEEMED OK IN TEMP BUT LEFT REAR WAS EXTREMELY HOT, SMOKING AND ROTOR WAS DISCOLORED FROM OVER HEAT(BLACK/BLUE). NO METAL ON METAL VAN WAS JUST IN LESS THAN 1000 MILES AND DEALER REPLACED FRONT PADS, ROTORS UNDER TSB WITH $100 DEDUCTIBLE. I WAS TOLD AT THIS TIME THAT REARS HAD APPROX 20% PAD LEFT. WAY TO SOON FOR REAR BRAKES TO WEAR OUT (BEFORE 36K MILES?) TOOK VAN INTO ROCHESTER HILLS CHRYSLER DODGE AND THEY STATED ISSUE WAS LEFT REAR BRAKE PAD STUCK IN SLIDES CAUSING OVERHEAT. THEY STATED THAT THE BRAKE BRACKET/CLIP/PADS CLEARANCE IS TOO TIGHT AND DOESN'T TAKE MUCH CORROSION OR BRAKE DUST COLLECTING TO CAUSE STICKING PADS. I AM AWARE OF A NEW CHRYSLER BRAKE BRACKET DESIGN FOR THESE VANS AND THAT THEY ARE ON NATIONAL BACKORDER AT THE TIME OF THIS REPORT AND THAT THE REDESIGN HAS ADDITIONAL CLEARANCE TO ELIMINATE THIS PROBLEM. BUT INSTEAD I WAS CHARGED $174.80 FOR NEW PADS AND TURN BOTH ROTORS. I FEAR THAT THIS ISSUE WILL HAPPEN AGAIN AND WONDER IF IT WILL BE WORSE NEXT TIME (PAD/BRAKE FIRE, BRAKE/WHEEL LOCK UP OR POSSIBLE LOSS OF CONTROL). THIS IS NOT SAFE ESPECIALLY ON A VEHICLE THAT IS PRIMARILY USED TO TRANSPORT KIDS, PEOPLE ETC. LOTS OF FAMILIES OUT THERE WITH THESE. PLEASE HELP! THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461160June 11, 2012
STEERING, SERVICE BRAKES
TRAVELING DOWN A STREET, THE ESP AND TRACTION WARNING LIGHTS CAME ON. CHECKED THE OWNERS MANUAL, IT STATES NOT TO DRIVE OVER 30 MPH WHEN THAT OCCURS IF THE LAMPS CANNOT BE RESET. RESET LAMPS, LAMPS CAME BACK ON, SPEED WAS REDUCED TO 30 MPH AND AFTER TRAVELING A SHORT DISTANCE, WITHOUT TOUCHING THE BRAKE PEDAL, THE BRAKES ON BOTH FRONT WHEELS APPLIED AND BROUGHT THE VEHICLE TO A COMPLETE STOP IN THE MIDDLE OF THE STREET IN TRAFFIC. THE BRAKES WOULD NOT RELEASE UNTIL THE MOTOR WAS SHUT OFF AND RESTARTED. WE WERE NOT HIT BY OTHER VEHICLES, BUT IT COULD HAVE BEEN VERY TRAGIC. WE WERE TOLD BY THE DEALER THAT FAILURE OF THE STEERING ANGLE SENSOR IN THE STEERING COLUMN WILL CAUSE THE BRAKES TO ENGAGE AND STOP THE VEHICLE. THE COST FOR REPLACING THE FAILED SENSOR AND REALIGNING THE SYSTEM WAS $712.45. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456998May 1, 2012
ELECTRICAL SYSTEM
WITHOUT WARNING VEHICLE REFUSED TO START... STRANDED... THESE FAILURES HAVE OCCURRED WHILE DRIVING IN TRAFFIC AND THE VEHICLE JUST SHUTS OFF.... WIRELESS CONTROL MODULE FAILURE.. (READS ELECTRONIC KEY ) THIS IS NOT SOMETHING THAT SHOULD EVER FAIL...THEY ARE BEING REPLACED AT A RAMPANT RATE BY THE DEALERSHIPS AT $500.00 + PER INCIDENT..... *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456099April 23, 2012
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
PROBLEM MENTIONED IN SAFETY RECALL 11V139000 HAPPENS WITH 2009 GRAND CARAVAN MANUFACTURED IN AUGUST 2009. FOBIK IS LOOSE AND CAR WILL TURN OFF IF ON BUMPY ROAD OR WALLET IS ATTACHED TO KEY RING. HAS HAPPENED MORE THAN ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453302March 28, 2012
SERVICE BRAKES, HYDRAULIC
DURING A SERVICE VISIT TO HAVE THE FRONT BRAKES REPAIRED UNDER AN EXTENDED WARRANTY ISSUED BY THE MANUFACTURER FOR PREMATURE FAILURE, I WAS NOTIFIED THAT THE REAR PADS AND ROTORS ALSO NEEDED REPLACED, WITH THE ADDITION OF AN ADAPTER TO CORRECT THE PROBLEM THAT CAUSED THE PREMATURE FAILURE OF THE REAR PADS AND ROTORS. THE MANUFACTURERS EXTENDED WARRANTY DID NOT COVER THE REAR. THE PADS WERE NOT WEARING EVENLY, THE INSIDE PADS HAD WORN TO THE WEAR INDICATOR AND THE OUTSIDE PADS WERE WORN TO ONLY 50%. ADDITIONALLY, THE LEFT REAR ROTOR WAS WORN AT A MORE SIGNIFICANT RATE THAN THE RIGHT REAR ROTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452941March 25, 2012
SERVICE BRAKES, HYDRAULIC
MY VAN HAS BEEN TO THE DEALER 2 TIMES WITH FRONT BRAKES SHAKING THE VEHICLE SO BAD IT IS HARD TO DRIVE. IT HAS STARTED AGAIN WITHIN 8000 MILES OF THE LAST REPAIR. NOW HAS 36000 MILES ON IT. I HAVE OWNED 6 CARAVANS AND HAVE NEVER HAD THIS PROBLEM WITH THE OTHERS. SOMETHING IS CAUSING THE ROTORS TO WARP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453052March 20, 2012
UNKNOWN OR OTHER
A CORRODED VALVE STEM LET GOJUST AFTER THE LOW TIRE LIGHT CAME ON. THIS WAS THE FIRST TIME THIS HAS HAPPENED. WE MANAGED TO PULL OVER TO THE BERM AND CALLED AAA. THE MAN CAME OUT AND PUT THE SPARE TIRE ON AND WE WERE ABLE TO GET HOME. I CHECKED OUT THE OTHER VALVE STEMS AND THEY ARE CORRODED ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452130March 18, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
A CORRODED VALVE STEM LET GO JUST AFTER THE LOW TIRE LIGHT CAME ON. THIS WAS THE FIRST TIME THIS HAS HAPPENED. WE MANAGED TO PULL OVER TO THE BERM AND CALLED AAA. THE MAN CAME OUT AND PUT THE SPARE TIRE ON AND WE ABLE TO GET HOME. I CHECKED OUT THE OTHER VALVE STEMS AND THEY ARE CORRODED ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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