Dodge Grand Caravan Complaints (2010)

870 consumer complaints on file.

#10780101October 6, 2015
ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE ON WIRELESS IGNITION NODE MODULE IN JUNE 2015. CALLED LOCAL DODGE DEALER ON 6/23/15. WAS TOLD IT WAS GOING TO BE A LOOOOONNNNGGGG TIME BEFORE THEY COULD FIX IT. THEY TOOK MY NUMBER AND SAID THEY'D CALL WHEN IT CAME IN. IT IS NOW OCTOBER WITH NO WORD AT ALL. RECALL NOTED THAT IT COULD CASE A CRASH AND THIS MY WIFE'S VEHICLE THAT SHE DRIVES OUR 2 YOUNG CHILDREN IN. PLEASE RECTIFY WITH EXPEDIENCY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780192October 6, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 1/19/16 LN *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779749October 5, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE OF AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779819October 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779875October 5, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. AFTER REMOVING THE KEY FROM THE IGNITION SWITCH AND EXITING THE VEHICLE, THE CONTACT DISCOVERED THAT THE ENGINE AND THE INSTRUMENT PANEL LIGHTS REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 131,000. UPDATED 01/27/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779873October 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779955October 5, 2015
UNKNOWN OR OTHER
RECEIVED CAR BACK FROM DEALER AND CAR STALLED ON THEM, BUT NO CODES SHOWED UP SO THEY ARE SAYING THEY CAN'T FIX IT. I BROUGHT IT HOME AND IT STALLED ON ME AGAIN THE NEXT DAY WHILE I WAS IN THE MIDDLE OF A TURN. HEAD PERSON OVER THE MECHANICS SAID THAT CAR COULD KILL ME, BUT IT KEEPS STALLING AND THEY PUT ME BACK IN IT ANYWAY. VERY UNSAFE. I HAVE GREAT GRAND CHILDREN THAT RIDE WITH ME SOMETIMES. RECALL PREVIOUSLY ON THIS SAME VEHICLE, BUT WAS VIN SPECIFIC. WAS GOING OFF AN OFF RAMP AND IT STALLED ALSO. NO RYTHM OR REASON WHY OR WHEN IT WILL STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779959October 5, 2015
ENGINE, POWER TRAIN
TRANSMISSION FEELS LIKE IT IS GOING TO COME OUT OF THE FRONT END OF MY CAR. IT MAKES THE CAR MOVE FORWARD WHEN IT DOES IT. NOTIFIED DEALER AND THEY TRIED IT, IT DID NOT DO IT FOR THEM, SO THEY SAY THEY CAN NOT FIX IT. TRIED IT ONCE. UNDER WARRANTY, BUT NO CODES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779965October 5, 2015
ELECTRICAL SYSTEM
CAR SHUT DOWN COMPLETELY TWICE WHILE DRIVING 20-25 MPH IN CITY STREET .RECEIVED RECALL R03/NHTSA 14V-373 IN JUNE AND WENT TO DEALER IMMEDIATELY. PARTS WERE ORDERED AND STILL TILL NOW DEALER SAYS PARTS ARE NOT READY.IT IS GOING TO BE 4 MONTHS FOR A SIMPLE REPAIR FOR A DANGEROUS PROBLEM. IF THE CAR STOPPED SUDDENLY TWICE, IT WILL STOP AGAIN AND 4 MONTHS IS NOT AN ACCEPTABLE TIME FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779321October 2, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA 03/26/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778957October 1, 2015
UNKNOWN OR OTHER
WE HAVE BEEN TRYING TO GET AN APPOINTMENT FOR THE R03 RECALL ON THE WIRELESS IGNITION NODE SINCE THE MIDDLE OF JULY 2015. OUR VEHICLE IS A POOL VEHICLE FOR OUR COMPANY AND HAS NOT BEEN ABLE TO BE USED NOW FOR OVER 2 MONTHS. I CONTACTED OUR LOCAL DEALERSHIP ON THE 14TH OF JULY TO SCHEDULE AN APPOINTMENT AND THEN A WEEK LATER WAS NOTIFIED THAT OUR APPOINTMENT WAS CANCELLED DUE TO A LACK OF PARTS. WE HAVE BEEN PUT BACK ON A WAITING LIST ON 8/26/15 BUT I HAVE NOT RECEIVED ANY CALLS. MY QUESTION IS HOW CAN A RECALL BE ISSUED AND CHRYSLER NOT BE PREPARED TO HANDLE THIS IN A TIMELY MANNER. OUR POOL VEHICLE HAS NOT BEEN AVAILABLE FOR USE FOR OVER 2 MONTHS NOW, THIS IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779028October 1, 2015
ELECTRICAL SYSTEM
I RECEIVED RECALL NOTICE APPROXIMATELY JUNE 26, 2015. CALLED BLUE WATER CHRYSLER IN PORT HURON, MI. TO ORDER PARTS ON JUNE 29, 2015. STILL NO PARTS AVAILABLE, WAS TOLD ON SEPT. 1, 2015 THERE WERE 7 PEOPLE AHEAD OF ME TO GET IT DONE. WAS TOLD ON SEPT. 29, 2015, THERE WERE STILL 5 PEOPLE AHEAD OF ME TO GET THE RECALL DONE. THEY TELL ME PARTS ARE NOT AVAILABLE. THIS SEEMS LIKE A LONG TIME TO WAIT TO TAKE CARE OF A RECALL OF A PROBLEM THAT COULD POTENTIALLY SHUT DOWN THE CAR WHILE DRIVING. I DON'T KNOW IF I KEEP GETTING PUSHED BACK BECAUSE I BOUGHT THE CAR USED SOMEWHERE ELSE AND NOT FROM THIS DEALER OR THERE IS ANOTHER ISSUE. THREE MONTHS IS A LONG TIME TO WAIT FOR A FIX THAT ONLY TAKES ABOUT 1 HOUR. THANK-YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779057October 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778323September 29, 2015
EXTERIOR LIGHTING
HEADLIGHTS BLINK ON AND OFF. SOME DAYS THEY WORK, SOME DAYS THEY DON'T. THEY WILL EVEN WORK FOR A WHILE AND THEN SHUT OFF WHILE WE'RE DRIVING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778498September 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FOBIKS WOULD NOT OPEN THE VEHICLE. WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE BECAME STUCK IN THE START POSITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778177September 28, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE PROGRESSED. THE DEALER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY PROVIDED NO DISCLOSURE ON PART AVAILABILITY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778292September 28, 2015
ENGINE
THE HEATER HOSE Y PIPE IS DEFECTIVE. IT'S MADE OF PLASTIC, AND IT LASTED LESS THAN 5 YEARS BEFORE IT BURST AT THE SEAMS AND SPRAYED COOLANT ALL OVER THE ENGINE COMPARTMENT WHEN MY WIFE AND FOUR CHILDREN WERE DRIVING ON THE HIGHWAY, LEAVING THEM STRANDED. THERE WAS ABSOLUTELY NO WARNING BEFORE IT BURST, AND THERE IS NO MAINTENANCE THAT WILL PREVENT THIS FROM HAPPENING. THE PART IS DEFECTIVE, AND THIS IS A COMMON PROBLEM WITH THESE DODGE MODELS. AN INTERNET SEARCH SHOWS THAT THIS PROBLEM IS HAPPENING EVERYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767511September 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767436September 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765147September 18, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY TURNING THE KEY AROUND IN THE IGNITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,369.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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