Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10821469January 21, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION, A BAD KEY ERROR MESSAGE WAS SHOWN IN THE MESSAGE CENTER ON THE CONSOLE. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SLIDING DOOR ON THE DRIVER SIDE OPENED INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION, AND BOTH FRONT WINDOWS WOULD RAISE AND LOWER WITHOUT THE WINDOW SWITCHES BEING PRESSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 101,520.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821499January 21, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. ONCE THE VEHICLE WAS STARTED, IT TURNED ITSELF OFF INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821205January 20, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. AFTER THREE ATTEMPTS, THE IGNITION KEY TURNED INTO THE ON POSITION. THE FAILURE RECURRED INTERMITTENTLY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST ONE YEAR AGO. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821223January 20, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/11/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821230January 20, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) BUT WAS UNABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT DUE TO THE PARTS NOT BEING AVAILABLE FOR LONGER THAN 10 MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821319January 20, 2016
ELECTRICAL SYSTEM
L25 RECALL FOR FOBIK AND WIN SAFETY ISSUES. WE HAVE NEVER BEEN ABLE TO GET THIS FIXED AND THE PARTS WERE ON BACK ORDER ALL THIS TIME. NOW THEY HAVE ISSUED R03, WHICH IS ESSENTIALLY L25 ALL OVER AGAIN. AND THEY CLOSED OUT ALL THE L25 SO IT LOOKS LIKE THAT WAS COMPLETED! THIS APPEARS TO BE SUBTERFUGE AND THEY ARE NOT TAKING CARE OF THE PROBLEM AND LEAVING OWNERS AND PASSENGERS UNSAFE. THEY DO NOT HAVE THE PARTS AVAILABLE, HAVE NOT HAD THE PARTS AVAILABLE AND ARE TRYING TO HIDE THAT BEHIND A NEW RECALL. THIS IS JUST PLAIN WRONG AND DANGEROUS! WE HAD ONE OF OUR FOBIK'S BEGIN TO MAKE ALL KINDS OF THINGS HAPPEN IN OUR VAN AND WE HAD TO DISMANTLE IT 3 YEARS AGO. IT WAS OPENING DOORS AND SETTING OFF THE ALARM FROM INSIDE THE HOUSE AT NIGHT. WHO KNOWS WHAT IT WOULD HAVE DONE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821336January 20, 2016
ELECTRICAL SYSTEM
CHRYSLER HAS A RECALL OF THE WIRELESS IGNITION NODE. I HAD THE SYMPTOMS EXACTLY AS STATED ON ON THEIR RECALL BUT THEY ARE NOT HONORING THE REPAIR. SPECIFICALLY THE CAR WOULD JUST TURN OFF FOR NO REASON AND THEY COULD NOT DIAGNOSE IT. THEY TOLD ME THEY WERE NOT SURE WHAT WAS CAUSING IT. THEY DID NOT CHARGE AND SAID WHEN IT GETS WORSE COME BACK AND IT WILL BE EASIER TO DIAGNOSE. WHEN IT WOULD ONLY INTERMITETTENLY START THEY WERE ABLE TO DIAGNOSE IT. NOW THEY ARE STATING IT INOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820886January 19, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS AND ELECTRICAL SYSTEM; HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820909January 19, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE REAR PASSENGER AND DRIVER SIDE DOOR LATCHES FAILED TO LOCK PROPERLY. THE CONTACT STATED THAT THE DOORS WERE REPAIRED IN A RECALL, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THERE WAS NO REMEDY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820934January 19, 2016
UNKNOWN OR OTHER
RE: RO3/NHSTA 14V-373 WIRELESS IGNITION MODULE I HAVE BEEN TRYING TO SCHEDULE A REPLACEMENT OF THE INGITION MODEL FOR MONTHWS SINCE THE FIRST RECALL NOTICE WAS MAILED. RECENTLY I RECEIVED A SECOND AND CALLED THE DEALER WHO INFORMED ME THAT FIAT CHRYSLER IS ONLY TRICKELING PARTS TO THEM AND SUGGESTED I CALL FCA DIRECTLY. I DID THAT AND LEARNED THAT THE CONSUMER REPS HAVE NO IDEA WHEN PARTS WILL BE AVAILABLE. MY DEALER IS FOSTER DOGE IN MIDDLEBURY, VERMONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820935January 19, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821098January 19, 2016
LATCHES/LOCKS/LINKAGES, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND ALL FOUR DOORS ON THE VEHICLE LOCKED WITHOUT WARNING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/13/16*LJ THE VEHICLE WAS REPAIRED. UPDATED 11/21/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820627January 16, 2016
ELECTRICAL SYSTEM
I HAVE RECEIVED THREE NOTICES FROM CHRYSLER REGARDING THE WIRELESS IGNITION NODE MODULE. ONE WAS TELLING ME THE REPLACEMENT PART FOR RECALL NUMBER ONE HAD BEEN RECALLED. THE DEALER IS SUPPOSE TO CALL ME WHEN A PART COMES IN. SHOULD I BE CONCERNED THIS IS TAKING SO LONG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820516January 15, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. AFTER SHUTTING THE VEHICLE OFF, IT FAILED TO RESTART IMMEDIATELY. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820439January 15, 2016
UNKNOWN OR OTHER
UNABLE TO GET RESPONSE FROM A DEALER IN CONNECTION TO RECALL R03. HAVE BEEN CONTACTING THE LOCAL DEALER FOR 6 MONTHS AND ALWAYS TOLD THE PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820145January 14, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820175January 14, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820243January 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE BATTERY HAD TO BE DISCONNECTED AND REAPPLIED FOR THE VEHICLE KEY TO OPERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820245January 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820264January 14, 2016
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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