Dodge Grand Caravan Complaints (1997)

583 consumer complaints on file.

#10404453June 4, 2011
SERVICE BRAKES, ELECTRIC
WHILE DRIVING OUR 97 DODGE GRAND CARAVAN LE TO DROP OFF A VISITOR, HALFWAY THROUGH THE TRIP, I HAD TO STOP AT A LIGHT AND ALL OF A SUDDEN THE BRAKE PEDAL JUST WENT ALL THE WAY TO FIREWALL. SINCE CARAVAN HAS A FOOT BRAKE, I MANAGED TO DRIVE VEHICLE WITH HAZARD LIGHTS ON USING THE FOOT BRAKE. THERE WAS A SMELL OF BRAKE FLUID THAT INSTANT SO I FIGURED A LEAK HAD OCCURRED SOMEWHERE. AFTER GETTING HOME, I CHECKED AREA WHERE LEAK WAS COMING FROM AND SAW IT ON THE STAINLESS STEEL BRAID CONNECTION UNDERNEATH DRIVER SEAT NEAR THE ABS MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399182May 5, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT APPLIED THE BRAKES BUT THE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT SOME OF THE BRAKE LINES WERE SEVERELY CORRODED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 128,000. UPDATED 06/16/11*LJ UPDATED 06/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10387728March 2, 2011
ENGINE AND ENGINE COOLING
WHEN DRIVING IN THE RAIN WE HIT WATER ON THE ROAD AND THE SERPENTINE BELT COMES OFF, YOU LOSE POWER STEERING AT THE TIME IF IT HAPPENS IN HEAVY TRAFFIC YOU COULD HAVE A CRASH. WHEN LOOKING FOR A SOLUTION FOR THE PROBLEM I FOUND IT HAPPENS TO A LOT OF PEOPLE. GATES MAKES AN AFTER MARKET FIX PART# 38379K. DODGE WILL NOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382621February 14, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE STOPPED AND PREPARING TO PULL INTO A DRIVEWAY, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE PASSENGER SIDE, DESTROYING THE FRONT OF THE VEHICLE. THE DRIVER SIDE AIR BAG DID NOT DEPLOY, HOWEVER THE PASSENGER SIDE AIR BAG DID DEPLOY. THE DRIVER OF THE VEHICLE WAS KILLED. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 220,000. UPDATED 03/23/11 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10352950August 31, 2010
POWER TRAIN:AXLE ASSEMBLY
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT WAS CHANGING THE TIRE WHEN HE NOTICED THAT THE REAR AXLE WAS FRACTURED AND EXHIBITED SIGNS OF RUST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE REPLACEMENT PARTS WERE UNATTAINABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 107,000. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347262August 4, 2010
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT SMELLED A STRONG ODOR OF FUMES. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROADWAY. THE CONTACT INSPECTED THE VEHICLE AND OBSERVED A FUEL LEAKAGE COMING FROM THE FUEL RAIL ASSEMBLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A TEMPORARY REPAIR WAS PERFORMED ON THE FUEL RAIL. THERE WAS A PRIOR RECALL REPAIR PERFORMED ON THE VEHICLE APPROXIMATELY FIVE YEARS AGO UNDER THE NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE CONTACT STATED THE REMEDY DID NOT CORRECT THE PROBLEM AND THE REPAIR PART WAS DEFECTIVE. ALSO, THE HIGH FUEL PRESSURE LINE SEPARATED FROM THE ENGINE DUE TO MASSIVE CORROSION AND THE FUEL PUMP LINE EXHIBITED A CRACK. THE REPAIRS WERE PERFORMED AT AN INDEPENDENT MECHANIC WITH REPLACEMENT OF THE FUEL PUMP. THE FAILURE MILEAGE WAS 108,000. UPDATED 10/21/10. *LJ THE CONSUMER STATED THE REPLACEMENT FUEL SENDING UNIT THAT WAS REPLACED UNDER RECALL IN 2004 CRACKED. UPDATD 10/25/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345512July 26, 2010
TIRES
1997 DODGE GRAND CARAVAN, TRAVELING WESTBOUND WHEN HIS RIGHT TIRE BLEW OUT. UNIT 1 SPUN OFF THE LEFT SIDE OF THE ROADWAY AND CAME TO REST IN THE MEDIAN. *BF THE RIGHT REAR FENDER HAD MINOR CONTACT DAMAGE FROM THE TIRE. (OHIO TRAFFIC CRASH REPORT # 10-0236-89) *JB UPDATED 08/06/10 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341758July 7, 2010
ENGINE AND ENGINE COOLING
THE BELT TENSIONER ON MY 1997 DODGE GRAND CARAVAN SE 3.3L ENGINE IS A SAFETY HAZARD. IT HAS A DESIGN FLAW, THE BELT COMES OFF WHEN THE VAN IS DRIVEN THROUGH PUDDLES. I HAVE OWNED MY VAN FOR 2 YEARS AND I HAVE HAD TO REPLACE THE BELT AND COORDINATING PARTS ABOUT 7 TIMES. I AM AT THE POINT WHERE I DO NOT FEEL SAFE DRIVING MY CHILDREN AROUND DURING WET WEATHER CONDITIONS NOR DO I FEEL COMFORTABLE SELLING THIS VEHICLE TO ANOTHER FAMILY AND PASSING THIS SEVERE PROBLEM ON TO THEM. PLEASE COME UP WITH A SOLUTION TO THIS DESIGN DEFECT AND DO A RECALL!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336014June 13, 2010
SERVICE BRAKES, HYDRAULIC
COMPLETE BRAKE FAILURE DUE TO RUSTED BRAKE LINES AND SUDDEN LOSS OF ALL BRAKE FLUID NO STOPPING ABILITY EXCEPT EMERGENCY BRAKE (ONLY EFFECTIVE AT LOW SPEED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328051April 29, 2010
EXTERIOR LIGHTING
TURNING OUT PARKING LOT AND DID NOT SEE POLE. DAMAGED MY LEFT FRONT HEADLIGHT AND MY FENDER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10328052April 29, 2010
EXTERIOR LIGHTING
TURNING OUT PARKING LOT AND DID NOT SEE POLE. DAMAGED MY LEFT FRONT HEADLIGHT AND MY FENDER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10328047April 29, 2010
EXTERIOR LIGHTING
MY HEADLIGHTS SEEM TO NOT BE BRIGHT ENOUGH. THERE SEEMS TO BE SOME KIND OF FILMS BLOCKING THE LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325820April 15, 2010
VISIBILITY
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN LE/ES. THE CONTACT STATED WHILE ATTEMPTING A RIGHT TURN AT SPEEDS OF 45 MPH, THE SUN VISOR FELL FROM OVER THE CONTACTS HEAD ONTO THE STEERING WHEEL. THE CONTACT STATED THE STEERING WHEEL LOCKED AND SHE WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO AN EMBANKMENT AND HAD TO BE TOWED OUT. THE CONTACT WAS NOT INJURED. SHE ADVISED THE SUN VISOR WAS DESIGNED TO SIT TOO CLOSE TO THE STEERING WHEEL. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10294218December 2, 2009
STRUCTURE:BODY
EVENTS INCLUDE NORMAL USE OF VEHICLE. THE FAILURE IS THE STRUT TOWERS ON A 1997 DODGE GRAND CARAVAN HAVE RUST THROUGH CAUSING A SAFETY ISSUE, STRUT COULD BREAK THROUGH THE HOUSING. DODGE HAS DONE NOTHING TO CORRECT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284067September 15, 2009
ELECTRICAL SYSTEM
MY VAN WILL SHUT OFF AND COME BACK ON WITHOUT WARNING SO LONG AS YOUR FOOT IS ON THE GAS. IF YOU ARE COMING TO A STOP IT WILL SHUT DOWN COMPLETELY BUT WILL RESTART. THE CHECK ENGINE LIGHT WILL COME ON AND IMMEDIATELY GO BACK OUT WITH NO CODES STORED. THE CRANK AND CAM SENSOR HAVE BOTH BEEN REPLACE BY THE DEALER BUT DIDN'T SOLVE THE PROBLEM. THIS IS DANGEROUS WHEN GOING INTO A CORNER OR THROUGH AN INTERSECTION WHEN IT COMPLETELY SHUTS DOWN. THIS STARTED IN 2006 AND IS STILL GOING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280585August 16, 2009
SUSPENSION:FRONT
UPON TURNING LEFT, THE LEFT FRONT STRUT SHEARED FROM LOWER CONTROL ARM. (BALL JOINT FAILURE) THE WHEEL ASSEMBLY REMAINED ATTACHED AT THE UPPER MOUNT OF THE STRUT, BUT TURNED AND PUSHED SIDEWAYS AGAINST THE BODYWORK, PULLING THE AXLE OUT OF THE TRANS AND DESTROYING THE CV JOINT. THE CAR SKIDDED TO A STOP WITH NO STEERING CONTROL. THERE WERE NO INJURIES. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE PREVIOUS INCIDENT OCCURRED TWO YEARS EARLIER (ABOUT 20K MILES AGO). THE UPPER PORTION OF THE STRUT HAD A FAILURE UNDER SIMILAR CONDITIONS WITH SIMILAR RESULTS. THE STRUT WAS REPLACED, BUT THE LOWER CONTROL ARM MAY NOT HAVE BEEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267227April 29, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED THAT THE AIR BAGS WERE INOPERATIVE. HE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 02V293000 (AIR BAGS:FRONTAL) AND WAS ADVISED THAT THE PARTS FOR THE REPAIR WERE ON BACK ORDER. THE VEHICLE HAS NOT YET BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 69,500. UPDATED 05/27/09. *LJ UPDATED 05/28/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261049March 7, 2009
SERVICE BRAKES, HYDRAULIC
SUDDEN BRAKE FAILURE WHEN DEPARTING MY HOME. PEDAL WENT FULLY TO THE FLOOR. LATER INSPECTION REVEALED HEAVY CORROSION AT THE BRAKE LINE JOINTS WITH THE SHORT SECTION OF FLEXIBLE BRAKE LINE JUST REAR OF THE ABS BOX. NO SIGNIFICANT CORROSION ASIDE FROM THE VICINITY OF THE FLEX LINE. ONE OF THE CORRODED BRAKE LINES HAD A PINHOLE LEAK THAT TRIGGERED THE BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246521October 23, 2008
TIRES
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE VEHICLE HAS TOYO TIRES, SIZE 215/70/R15. THE CONTACT CLOSELY INSPECTED THE REAR DRIVER'S SIDE TIRE AND NOTICED A BULGE. THE TIRE PRESSURE WAS NORMAL. HE TOOK THE TIRE TO A TIRE DEALER AND THEY STATED THAT THE TIRES WERE NO LONGER MANUFACTURED. THE CONTACT STILL HAS POSSESSION OF THE TIRE. HE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 90,000. UPDATED 11/6/08 *CN UPDATED 11/10/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243304September 24, 2008
SUSPENSION:FRONT
THE STRUT TOWER ON THE 1997 DODGE CARAVAN, THAT HAS 99,500 MILES RUSTED AND NEEDED TO BE REPLACED. AFTER RESEARCHING THIS PROBLEM I DISCOVERED THAT THIS WAS A COMMON PROBLEM. DODGE ADMITTED TO A DESIGN FLAW FOR THE PREMATURE RUSTING STRUT TOWERS. A TECH SERVICE BULLETIN FROM CHRYSLER DATED OCTOBER '02 EXPLICITLY STATED THAT ALL '1996 TO 19'99 CHRYSLER VANS PLYMOUTH, DODGE, AND CHRYSLER, HAD THE PROBLEM WITH THE STRUT TOWERS. ALL OF THEM WILL EVENTUALLY RUST FROM THE BOTTOM UP. AS I STATED, THE STRUT TOWERS WERE DEFECTIVE IN THERE DESIGN. CLEARLY, WHEN THE RUSTED STRUT TOWER GIVES, THE STRUT WILL COME UP THROUGH THE HOOD. AT THAT POINT, LIVES WILL BE IN DANGER, AS THE PROBABILITY OF LOSING CONTROL OF THE VEHICLE IS INEVITABLE. PLEASE CONSIDER THIS MY FORMAL COMPLAINT. WILL CHRYSLER LIVE UP TO THE RESPONSIBILITY AND REPAIR THIS KNOW DEFECT FOR THOSE OF US OUT OF THE WARRANTY TIMELINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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