Dodge Grand Caravan Complaints (1997)

583 consumer complaints on file.

#885017April 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, STEERING:HYDRAULIC POWER ASSIST SYSTEM
HEARD A NOISE WHILE DRIVING ABOUT 5 MPH. THEN, POWER STEERING WENT OUT. PULLED OVER, AND HAD VEHICLE TOWED TO DEALER. SERPENTINE BELT HAD TOO MUCH TENSION AND BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884828April 2, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
PASSENGER'S AND DRIVER'S DOOR WELDS THAT HOLD THE HINGES ARE BREAKING. REPLACED THEM ONCE, CURRENTLY BROKEN AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743390April 1, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AT 42K + MILES. CHRYSLER HAS A WELL-DOCUMENTED HISTORY OF TRANSMISSION FAILURES. ALTHOUGH WE DID NOT HAVE AN ACCIDENT DUE TO TRANSMISSION FAILURE, THAT CERTAINLY WAS A POSSIBILITY. IF THE TRANSMISSION FAILED DURING ACCELERATION (HIGH LOAD) ONTO A HIGHWAY OR PULLING OUT OF AN INTERSECTION, THE RESULTS COULD BE CATASTROPHIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884437March 28, 2001
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION . UPON IMPACT, AIRBAGS DID NOT DEPLOY, CAUSING MINOR INJURIES. SINCE INCIDENT, SRS LIGHT STAYED ILLUMINATED WHILE DRIVING, AND HORN ASSEMBLY/ CRUISE CONTROL BECAME INOPERABLE.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#884496March 28, 2001
AIR BAGS
AFTER STARTING VEHICLE, AIR BAG LIGHT STAYED ON. WOULD GO OFF AND ON BY ITSELF. PROBLEM WAS CONSISTENT. VEHICLE AT DEALERSHIP, INFORMED BY MECHANIC THAT AIR BAG WILL NOT DEPLOY IF LIGHT WAS ON. RAN A DIAGNOSTIC CHECK AND NOTHING WAS FOUND.*AK THE CONSUMER WANTS AN OFF SWITCH FOR THE AIR BAG OR HAVE IT REMOVED BECAUSE IT IS NOT WORKING PROPERLY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884311March 27, 2001
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
AIR BAG LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION. ALSO, HORN ASSEMBLY AND CRUISE CONTROL ARE INOPERABLE.*AK THE CONSUMER HAD TRADED THE VEHICLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743043March 26, 2001
STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
STEERING WHEEL DOES NOT LOCK WHEN MOTOR IS SHUT OFF AND IN PARK. ON SEVERAL OCCASIONS, WHEN TRYING TO START THE ENGINE, I TURN THE KEY AND NOTHING HAPPENS. THE LIGHTS AND RADIO DO NOT WORK. EVENTUALLY, IT WILL START AND THE CLOCK HAS RESET TO 12:00 AND RADIO POWER IS OFF. THIS HAS HAPPENED ON AT LEAST 10 OCCASIONS. PLEASE LET ME KNOW IF YOU NEED MORE DETAILS. THANK YOU! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743051March 26, 2001
AIR BAGS
I FOUND OUT OF A POTENTIAL PROBLEM FROM MSNBC'S ARTICLE. I BROUGHT IN MY VAN AND THEY TOLD ME IT WAS BAD AND IT WOULD COST ROUGHLY $250 TO GET IT FIXED. HAD WE BEEN IN AN ACCIDENT, THE AIR BAG WOULD NOT HAVE DEPLOYED AND WE COULD HAVE BEEN KILLED. MY UNDERSTANDING IS THAT THIS IS A LARGE SCALE PROBLEM RESULTING FROM DEFECTIVE PARTS. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743025March 25, 2001
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
CLOCK SPRING FAILED WHILE VEHICLE WAS BEING DRIVEN, CAUSED LOSS OF AIR BAG, HORN, AND CRUISE CONTROLL. CLOCK SPRING FAILED WHERE THE MANUFACTURE PLACED A PLASTIC STRIP ON THE SPRING CABLE THAT PUT A SEVERE BEND IN CABLE CAUSING IT TO BREAK THE CIRCUIT AND LOOSE THE VITAL SAFETY FUNCTIONS OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742902March 22, 2001
AIR BAGS
AIR BAG WARNING LIGHT WENT ON IN APPROXIMATELY MARCH 2000. TWO DEALERS SAID THAT THERE WAS NO REAL PROBLEM AND TO IGNORE IT. THE THIRD DEALER CORRECTLY IDENTIFIED THE PROBLEM AS A MALFUNTIONING CLOCKSPRING MECHANISM AND FINALLY REPLACED IT 3/22/01. THEY STATED THAT THERE WAS NO RECALL AND THE COST WAS TO THE CONSUMER. WE ARE REPORTING THIS AS THE NOTICE ABOUT THIS ISSUE WAS JUST IN THE PAPER THIS MONTH. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742793March 21, 2001
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN
MY AIR BAG LIGHT WILL NOT GO OFF, I HAVE NO HORN, AND I HAVE NO CRUISE CONTROL... WHEN I CONTACTED DODGE DEALER, THEY SAID IT WOULD COST APPROX. $100.00 TO PUT ON ANALYSIS, AND SEE WHAT THE PROBLEM IS... THEN I READ THIS ARTICLE LAST NIGHT, STATING 164 PEOPLE HAVE COMPLAINED ABOUT THE SAME PROBLEM... WHAT DO I NEED TO DO.. WILL THE DEALER, FIX THIS AT NO CHARGE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883641March 21, 2001
AIR BAGS
AIRBAG LIGHT CAME ON,.TOOK VEHICLE TO DEALER WHO STATED CLOCK SPRING ASSEMLY HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007037March 20, 2001
AIR BAGS
AIR BAG LIGHT CAME ON AND MANUFACTURER REPLACED CLOCK SPRING ASSEMBLY. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*742726
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883442March 20, 2001
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:HORN, AIR BAGS
WHILE DRIVING CRUISE CONTROL WOULD SHUT OFF, AND SOMETIMES HORN WOULD NOT WORK, AIRBAG LIGHT WOULD COME ON. CONSUMER TOOK TO DEALER AND THEY SAID IT WAS THE CLOCK SPRING. SO THEY REPLACED IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883479March 20, 2001
AIR BAGS
AIRBAG LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING, DEALER FOUND CLOCK SPRING ASSEMBLY HAD TO BE REPLACED. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883364March 19, 2001
SUSPENSION:FRONT:MACPHERSON STRUT
LOWER STRUT MOUNTING BOLT SNAPPED CAUSING VEHICLE TO BE UNDRIVABLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882883March 13, 2001
AIR BAGS
AIRBAGS SENSOR LIGHT STAYS ILLUMINATED WHILE DRIVING. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742286March 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THERE ARE APPARENTLY NO SAFETY INTERLOCKS TO PREVENT VAN FROM BEING PLACED IN GEAR. THIS ALLOWED MY 5 YEAR OLD DAUGHTER TO PLACE THE CAR IN GEAR WITHOUT THE ENGINE RUNNING. THE VAN ROLLED DOWN THE DRIVEWAY, PINNING MY 9 YEAR OLD SON BENEATH THE REAR AXLE. FORTUNETLY, HE WAS NOT SERIOUSLY INJURED, THOUGH,EMERGENCY MEDICAL BILLS TOTALED $11,000. I DECIDED TO REPORT THIS NOW AFTER HEARING OF A SIMILAR INCIDENT ON GOOD MORNING AMERICA, IN WHICH A WOMEN WAS KILLED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#742223March 10, 2001
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING ON HIGHWAY, VAN STARTED SHAKING, TURNED OUT TO BE THE DISTRIBUTOR NEEDED TO BE REPLACED (NOT THE CAP). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742162March 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED REPLACED, NO GEER SHIFT LOCK RESULTING IN TODDLER BEING ABLE TO CHANGE GEERS RESULTING IN CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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