Dodge Grand Caravan Complaints (2009)

544 consumer complaints on file.

#10690802February 26, 2015
SERVICE BRAKES
THIS VAN EATS BRAKES. I HAVE HAD TO HAVE NUMEROUS REPAIRS TO MY BRAKING SYSTEM DONE APPROXIMATELY EVERY 25,000 MILES AT GREAT COST. BRAKE CALIPERS FREEZE UP, ROTORS WARP AND PADS WEAR OUT FROM HANGING UP. BRAKES THEN BECOME DIFFICULT TO MODULATE AND VIBRATION CAUSED BY ATTEMPTING TO STOP FROM INTERSTATE SPEEDS MAKE VEHICLE CONTROL DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690837February 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690429February 24, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE AT A STOP, SMOKE STARTED TO EMIT FROM THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10690474February 24, 2015
ELECTRICAL SYSTEM:IGNITION
UNABLE TO REMOVE KEY FOB FROM IGNITION, GETS STUCK IN ACC POSITION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689957February 23, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET. ## VIN PASSED ## 2009 DODGE GRAND CARAVAN ## UPDATED 7/6/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684305February 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684084February 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND WAS NOT ABLE TO SCHEDULE THE RECALL REPAIR FOR MONTHS DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682932February 12, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683037February 12, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682854February 11, 2015
ELECTRICAL SYSTEM
THE DATE ABOVE IS NOT REAL. I DON'T KNOW THE DATES FOR THESE INCIDENTS. I AM WAITING SINCE SEPT FOR A REPAIR ON THIS RECALL AND MY NOTICE SAYS I HAVE A RIGHT TO HAVE IT CORRECTED QUICKLY AND AT NO COST. I HAVE HAD PROBLEMS IN THE PAST BUT NO THE ONE DESCRIBED. DO SEEM RELATED TO KEY NOT BEING SEATED CORRECTLY. AFTER PARKING, IT IS IN REVERSE WHEN I RETURN TO VEHICLE (HAPPENED A FEW TIMES.) THE KEY IS DIFFICULT TO REMOVE (OFTEN). A FEW TIMES I PUT THE CAR IN PARK AND REMOVED THE KEY AND GOT OUT AND MY RADIO AND WIPERS CONTINUED TO RUN UNTIL I PUT THE KEY BACK AND JIGGLED IT A FEW TIMES TO GET ALL TO TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682058February 9, 2015
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD AND STALLED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. ..UPDATED 05/19/15*BF UPDATED 11/10/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681268February 9, 2015
AIR BAGS, ELECTRICAL SYSTEM
LETTER FROM SENATOR FRANKEN ON BEHALF OF CONSTITUENT RE RECALL ON 2009 DODGE CARAVAN (ALEX SCHUELLER). *SMD THE CONSUMER RECEIVED RECALL 3 14V373000 IN THE MAIL. HOWEVER, WHEN HE CONTACTED THE DEALER TO MAKE AN APPOINTMENT, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER CONTACTED THE DEALER ON JANUARY 15, 2015, AND AGAIN HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663899February 9, 2015
ELECTRICAL SYSTEM
2009 DODGE GRAND CARAVAN. CONSUMER IS REQUESTING NEW CAR DUE TO UNSUCCESSFUL REPAIRS ON VEHICLE, DUE TO RECALL OF THE IGNITION SWITCH. *TA THE CONSUMER WAS INFORMED THERE WAS NO REMEDY FOR THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681679February 6, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681717February 6, 2015
SERVICE BRAKES, STEERING, ENGINE
ON MULTIPLE OCCASIONS WHILE DRIVING, THE VEHICLE DECELERATED ON ITS OWN, WHILE ALSO LOSING ALL ABILITY TO STEER OR BRAKE. ALL POWER CONTROL TO STEERING, BRAKING AND MANEUVERING WAS LOST, ALTHOUGH THE ENGINE DID NOT APPEAR TO SHUT OFF. THE FIRST INCIDENT CAUSED MY WIFE TO END UP IN A DITCH WITH THE CHILDREN IN THE CAR. CHRYSLER AND THEIR DEALERSHIPS WILL NOT SAY THIS IS RELATED TO THE NHTSA CAMPAIGN # 14V373000/ CHRYSLER L25 RECALL BECAUSE THE ENGINE DID NOT APPEAR TO SHUT OFF. WHETHER PART OF THE RECALL OR NOT, THESE PROBLEMS ARE SERIOUS SAFETY ISSUES FOR MY FAMILY AND OTHERS ON THE ROAD. ADDITIONALLY, CHRYSLER DOES NOT HAVE PARTS AVAILABLE FOR THE RECALL AND WERE NOT ABLE TO PROVIDE AN AVAILABILITY ETA FOR REPLACEMENT PARTS. I WAS ALSO TOLD BY CHRYSLER THAT I HAVE BEEN NOTIFIED OF THE RECALL, AND AS SUCH, THEY HOLD NO LIABILITY FOR ME DRIVING THE VEHICLE UNTIL REPLACEMENT PARTS AVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681459February 5, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681627February 5, 2015
SUSPENSION, POWER TRAIN
MY HUSBAND WAS DRIVING THE VAN ON DIRT ROADS AND THEN HE HEARD A CLUNK, AFTER TAKING IT TO THE GARAGE IT WAS FOUND THAT THE AXLE HAD CRACKED AND BROKE. WE HAD TO HAVE IT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681189February 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 296,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680954February 3, 2015
ENGINE, ELECTRICAL SYSTEM
THE VEHICLE SHUTOFF IN THE MIDDLE OF AN INTERSECTION AFTER PUTTING THE VEHICLE IN MOTION AFTER A RED LIGHT TURNED GREEN. THE VEHICLE HAS A HARD TIME STARTING RECENTLY AND WE BELIEVE IT'S DUE TO THE IGNITION RECALL. WE CONTACTED OUR DEALER AND THEY SAID A BAD KEY PROBLEM IS SEPARATE FROM THE WIN MODULE DETENT RING PROBLEM. THEY INVESTIGATED THE PROBLEM AND SAID A BAD WIN MODULE IS THE CAUSE FOR NOT STARTING. MY BELIEF IS THAT THE LOOSE DETENT RING CAUSED A FAILURE OF THE KEY DUE TO A BAD CONNECTION FOR YEARS. I'M ALSO AFRAID WE COULD BE SERIOUSLY INJURED BEFORE THE RECALL AS THIS IS OUR ONLY VEHICLE. WE CALLED DODGE AND THEY SAID NOTHING COULD BE DONE SAFETY WISE FOR US UNTIL THE RECALLED PART IS MANUFACTURED. I ASKED THEM IF THEY COULD PROVIDE US A RENTAL VEHICLE UNTIL THEN THEY SAID NO. SO I SAID YOU KNOW THERE'S SOMETHING DANGEROUS AND YET THERE'S NOTHING YOU CAN DO AND WE ARE TOTALLY ON OUR OWN IF WE GET INJURED, TO WHICH THEY REPLIED "YES". WE WANT TO FILE A COMPLAINT AGAINST DODGE/CHRYSLER FOR NOT LOOKING OUT FOR OUR SAFETY. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680190January 31, 2015
ELECTRICAL SYSTEM
THE FAB KEY FALLS OUT OF THE DASH. SOMETIMES KILLS THE ENGINE. THE RECALL FOR THIS PROBLEM WAS JUNE 16, 2011 AND TO THIS DATE THEY STILL HAVEN'T EVEN STARTED TO FIX IT. WE HAVE NOT BEEN IN AN ACCIDENT BECAUSE OF IT, BUT IT COULD HAPPEN AT ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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