Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11103876June 25, 2018
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE CLIPS INSIDE THE HEADRESTS FRACTURED AND CAUSED THE HEADREST AIR BAGS TO DEPLOY ON THE FRONT DRIVER AND PASSENGER SEATS. THERE WERE NO INJURIES. MOBERLY MOTOR COMPANY (1520 N MORLEY ST, MOBERLY, MISSOURI 65270) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE HEADRESTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 346-091-77. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103864June 25, 2018
ELECTRICAL SYSTEM
THE REAR POWER OUTLET (BETWEEN THE MIDDLE REAR SET AND REAR SET ON DRIVER SIDE) CAUGHT FIRE. WE WERE DRIVING IN OCALA, FL ENTERING THE I75 HIGHWAY ON RAMP WHEN WE SAW SMOKE AND THEN FLAMES SHOOTING FROM THE REAR POWER OUTLET. WE GOT THE KIDS OUT OF THE VAN AND THE FIRE TOOK OVER THE ENTIRE VAN. I WAS TOLD AN INVESTIGATION WAS COMPLETED IN JUNE BY DODGE BUT HAVE NOT BEEN TOLD THE OPINION FROM THE INVESTIGATION. *TT*DT*TP
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11103607June 23, 2018
ELECTRICAL SYSTEM
THE DRIVERS SIDE REAR SLIDING DOOR WILL NOT UNLOCK PREVENTING THE DOOR FROM BEING OPENED. IT IS STUCK SHUT AND WILL NOT UNLOCK MANUALLY, ELECTRONICALLY, OR WITH THE FOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103372June 22, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL ODOR AND THE BRAKES SEIZED WHILE DRIVING VARIOUS SPEEDS. UPON INSPECTION, THE CONTACT NOTICED THAT THE PASSENGER SIDE BRAKE CALIPER WAS SMOKING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC AND THE CALIPERS WERE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,703. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11103500June 22, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE BEEN HAVING PROBLEMS WITH STARTING MY VEHICLE. IT WANTS TO START BUT WILL NOT KICK OVER. I HAVE TO CALL A TOW TRUCK AND THEY BRING IT TO DODGE AND THEY CONTINUE TO TELL ME THERE IS NOTHING WRONG. IT STARTS AGAIN. THIS HAS BEEN GOING ON FOR MONTHS AN FINALY DODGE SAID IT WAS MY ALTERNATOR. IT WAS REPLACED AND AFTER A WEEK THE SAME THING HAS HAPPENED. IT HAS DONE IT A FEW OTHER TIMES BUT WILL START AFTER A FEW TIMES. THE VEHICLE IS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103051June 21, 2018
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE ABOVE 25 MPH ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO EGOLF FORD OF BREVARD (1235 ASHEVILLE HWY, BREVARD, NC 28712, (828) 884-4151), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER DID NOT TEST DRIVE THE VEHICLE AFTER IT WAS SERVICED MORE THAN FOUR TIMES. THE CONTACT STATED THAT DIAGNOSTIC TESTING FOUND 10 FAILURE CODES WHICH HAD NOT BEEN REMEDIED. IN ADDITION, THE CHECK ENGINE INDICATOR INTERMITTENTLY FLASHED. THE VEHICLE WAS TOWED TO SKYLAND AUTO GROUP (255 SMOKEY PARK HIGHWAY, ASHEVILLE, NC 28806, 828-667-5213) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS ASSOCIATED WITH A FACTORY FAILURE ON SOME VEHICLES IN WHICH THE BOLTS HAD NOT BEEN TORQUED PROPERLY. THE CONTACT STATED THAT DIAGNOSTIC TESTING FOUND TEN FAILURE CODES, WHICH HAD NOT BEEN REMEDIED. THE MANUFACTURER ISSUED BULLETIN NUMBER: S1618000050 ON NOVEMBER 15, 2016. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 89,215. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102872June 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HAVE HAD MY 08 VAN FOR A FEW YEARS AND EVERYONE IN AWHILE THE ALARM WILL SOUND WIPERS WON'T STOP GOING. HAS HAPPENED WHILE DRIVING CAR STALLS LOOSES ABILITY TO STEER AND LIGHT GO OFF WHICH AT NIGHT MAKE IT REALLY HARD TO SEE. MY ALARM AND ALL OTHER ACTION COMBINED HAPPENED AT WORK WHILE I WAS INSIDE TRIED TO TURN OFF WITH FOB HAD TO UNHOOK BATTERY STILL DIDN'T STOP. I HAVE 4 KIDS AND THIS IS WHAT I HAVE TO DRIVE THEM IN WE HAVE WENT INTO A DITCH AND GOT STUCK IN A 4 WAY TOOK TO MECHANIC NO CODES NO PROBLEM ONLY THIS WAS. WAS TOLD BY DEALER THE COULD NOT DIAGNOSE IT UNLESS IT DID IT TO THEM I AM AT A LOSE I HAVE TO DRIVE TO GET TO WORK MY KIDS HAVE TO RIDE TO GO TO SITTER I AM SO AFRAID WE ARE GONNA DIE IN THIS VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102628June 19, 2018
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
AS VEHICLE WAS BEING BACKED UP AT A DEALERSHIP PARKING LOT THE FRONT PASSENGER SEAT HEADREST DEPLOYED STRIKING THE PASSENGER IN THE NECK AND SKULL AREA.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11102020June 15, 2018
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR AUTOMATICALLY BY DEPRESSING THE SLIDING DOOR BUTTON; HOWEVER, IT FAILED TO CLOSE THE DOOR. THE CONTACT HAD TO CLOSE THE DOOR MANUALLY. THE VEHICLE WAS TAKEN TO TITUSVILLE CHRYSLER JEEP DODGE (5600 U.S. 1, TITUSVILLE, FL 32780, (321) 268-8970) WHERE IT WAS DIAGNOSED THAT THE MOTOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102158June 15, 2018
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE HORN STARTED TO HONK WITHOUT WARNING. IN ADDITION, THE WINDSHIELD WIPERS AND WASHER FLUID ACTIVATED INDEPENDENTLY, THE AIR CONDITIONING UNIT TURNED OFF INDEPENDENTLY, AND THE TRANSMISSION FAILED TO SHIFT AS INTENDED. THE CONTACT WAS ABLE TO TURN OFF AND RESTART THE VEHICLE. THE VEHICLE OPERATED AS INTENDED FOR APPROXIMATELY TEN MINUTES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURES. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 159,654.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102161June 15, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE DID NOT RESTART AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102196June 15, 2018
ELECTRICAL SYSTEM
IGNITION WILL TURN OFF WHEN VEHICLE IN MOTION TRAVELING ON ROADWAY AT LOW AND HIGH SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101876June 14, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101759June 13, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY VAN DIES WHEN I'M DRIVING IT I LOSE ALL POWER OR NO BREAKS NO LIGHTS I CAN'T EVEN PUT EMERGENCY LIGHTS ON, THIS IS BEEN GOING ON FOR ALMOST 2 YEARS HAVE HAD IT IN THE SHOP TWICE HAS COST ME A BUNDLE, I BROUGHT IT HOME THE OTHER DAY DROVE IT TO THE CORNER AND IT DIED AGAIN IN THE MIDDLE OF THE STREET THIS IS BECOMING A REAL SAFETY ISSUE THAT THEY CAN'T SEEM TO FIX THERE IS A LOT OF OTHER COMPLAINTS FOR THIS SAME PROBLEM, SOMETHING NEEDS TO BE DONE BEFORE I GET IN WRECK AND GET KILLED OR MY CHILDREN, I AM AFRAID TO TAKE THE CAR , YOU NEVER KNOW WHEN IT'S GOING TO DIE SOMETIMES YOU CAN DRIVE IT A LONG WAYS AND NEVER DIE AND OTHER TIMES YOU CAN BARELY GET OUT OF THE DRIVEWAY BUT IT DOESN'T MATTER IT WILL DIE GOING SLOW IT WILL DIE GOING FAST, I CAN'T AFFORD ANOTHER CAR AS I AM ON A FIXED INCOME, YOU NEED TO DO SOMETHING AS THIS CAR HAS GIVE ME NOTHING BUT PROBLEMS SINCE I HAD IT I BOUGHT IT AND I AM SCARED IT THREE YEARS AGO, ONLY 85,000 MILES WAS ON IT I HAVEN'T DROVE BUT ABOUT EVEN 4000 MILES SINCE I HAVE OWNED IT AND I'M SCARED TO GET ON THE HIGHWAY AND NOBODY SEEMS TO KNOW HOW TO FIX IT, I'VE BEEN DRIVING THIS CAR FOR TWO YEARS AND THIS IS HAPPENING TO ME PROBABLY 10 TIMES AT A SLOW SPEED AND PROBABLY SIX TIMES AT APPROXIMATELY 60 TO 65 MILES AN HOUR FAST SPEEDSI AM TIRED OF PAYING MECHANICS FOR NOTHING IT DIES AND THEY SAY IT DOESN'T DIE WHEN THEY TAKE IT OUT FOR A DRIVE ,WELL BIG SURPRISE, BECAUSE IT DOESN'T GIVE ME ANY WARNING OR TELL ME WHEN IT IS GOING TO DIE EITHER TILL IT DOES IT!! CHRYSLER/DODGE/JEEP MANUFACTURING COMPANY NEEDS TO RECALL AND REALLY NEED TO DO SOMETHING ABOUT THIS VAN BECAUSE SOMEBODY'S GOING TO GET KILLED, DOES SOMEBODY REALLY NEED TO GET KILLED BEFORE YOU DO SOMETHING ABOUT IT, REALLY??? AND IF THEY DON'T I'M GOING TO HAVE TO SEE A LAWYER THAT WILL HELP ME WITH MY DODGE GRAND CARAVAN SXL , THANK YOU I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101554June 13, 2018
ELECTRICAL SYSTEM, ENGINE
BAD INGNITION MODULE. VAN TURNS RANDOMLY OFF BY IT SELF WHILE DRIVING. IF YOU PUSH ON THE FOB IN THE INGNITION IT WILL START TO RUN AGAIN. WHEN VAN TURNS OFF YOU LOSE CONTROL OF THE POWER STEERING AND BRAKES MAKING IT DIFFICULT TO COME TO A SAFE STOP. SAME ISSUES THAT DODGE RECALLED OTHER MODEL YEARS FOR BUT NOT THE GRAND CARAVAN. IT HAS OCCURED NUMEROUS TIMES TO US IN THIS VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101366June 12, 2018
POWER TRAIN
WHILE DRIVING TO WORK MY WIFE NOTICED THE VAN COASTED TO A TRAFFIC LIGHT WHILE IN DRIVE. A LOUD WHINE COULD BE HEARD WHEN SHE ACCELERATED PASSED THE TRAFFIC LIGHT ALMOST LIKE A OLD POWER STEERING PUMP GOING BAD. THE VAN BARELY MADE IT TO THE PARKING LOT. THAT NIGHT WE TRIED TO SEE IF THE VAN WAS DRIVABLE GOING HOME. THE SAME LOUD SOUND HAPPENED UNDER ACCELERATION THE VAN WOULD BARELY MOVE AGAIN AND WHEN IT FINALLY CAUGHT IT LAUNCHED THE VAN FORWARD. LEAVING THE PARKING LOT THE VAN NO LONGER WOULD ENGAGE IN DRIVE AND COASTED TO ANOTHER PARKING LOT THAT'S WHERE WE HAD THE VAN TOWED TO THE NEAREST DEALER. THE DEALER INSTALLED A NEW TRANSMISSION BECAUSE THE VEHICLE IS STILL UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100770June 10, 2018
TRACTION CONTROL SYSTEM, UNKNOWN OR OTHER
WHEELS SPIN DURING ACCELERATION, POOR TRACTION ON ROAD. RENTAL CAR FROM PORTLAND, OREGON AIRPORT FROM THE ENTERPRISE. DON'T KNOW THE VIN. PERHAPS AN ISSUE WITH ALL DODGE GRAND CARAVANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100230June 6, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE AND TRAVELED HALFWAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKES EVENTFULLY ENGAGED AFTER THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES. IN ADDITION, THE ANTI-LOCK AND BRAKE INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THEY WERE NOT EQUIPPED TO SERVICE THE VEHICLE. THE MECHANIC REFERRED THE CONTACT TO ANOTHER INDEPENDENT MECHANIC WHO THEN REFERRED THE CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TOWED TO GLENBROOK DODGE CHRYSLER JEEP (100 W COLISEUM BLVD, FORT WAYNE, IN 46805, (260) 579-4713) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK SYSTEM FAILED AND THE VEHICLE WAS IN MANUAL MODE. THE DEALER INFORMED THE CONTACT THAT PARTS WERE NO LONGER BEING MANUFACTURED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100274June 6, 2018
POWER TRAIN
WHILE DRIVING AT A STEADY SPEED OF ABOUT 25 MPH, THE TRANSMISSION SUDDENLY DROPPED TO LOW GEAR READING '1' ON THE CONSOLE. THE ENGINE RACED. LATER IN THE DAY THIS TIME AT 35 MPH THE CAR DID THE SAME THING. BOTH INSTANCES CAUSED CAR TO SHUDDER SCARED THE DRIVER. TO GET IT BACK WORKING RIGHT, SHE FOUND SHE HAD TO GET OFF THE ROAD TO PUT IT INTO NEUTRAL, THEN BACK INTO GEAR. THIS CREATES A HAZARDOUS CONDITION WHEN MOVING IN THE FLOW OF TRAFFIC. AFTER THIS, THE CAR WAS TAKEN TO A TRANSMISSION SHOP FOR SERVICE. THE SHOP WAS NOT ABLE TO DUPLICATE THE PROBLEM AND NO ERROR CODES WERE PRESENT. THE SHOP RECOMMENDED UPDATING THE FLASH MEMORY IN THE TRANSMISSION CONTROL MODULE. THIS WAS DONE ON 6/6/18 AT THE BURLINGTON DODGE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099941June 5, 2018
AIR BAGS
THE PASSENGER SIDE AIRBAG INSIDE THE HEADREST DEPLOYED ON IT'S OWN WHILE SITTING IN A PARKING LOT. THE VEHICLE WAS STATIONARY AND UNATTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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